"general error"  importing mP4

Hello,
I have recorded with an ultraHD video flip camera.
I have tried importing other mov files and it worked fine...
(although they were not HD)
This is the info for my files that don't work...
8.6 MB
1280 × 720
H.264, AAC
HD (1-1-1)
00:08
2 audio channels
total bit rate: 8,972
It loads into the browser but as soon as I drag it into the
viewer there is the "General error" and that is all it tells me...
thankyou for listening and I hope you can help.

thankyou!!!
This helped a lot...
I needed to be pointed in the right direction
I ended up using the apple compressor cuz I already had it
but that topic let me know that I needed to convert it into
ProRes... so that's what I did..
thankyouagain!!!

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