General iPhone Questions

Hello! I'm new, and I have a few questions about my new iPhone 3G. I'm hoping that this is the best place to ask them. A lot of these are shot-in-the-dark "Do they have this feature?" questions. Please answer whichever questions you can, and I'll try to figure out how to work this forum's points system and repay you!
Is there a way to turn off the Safari browser history? I turned off the Google search engine history and I know how to clear my Safari browser history, but I don't know how or if you can disable it completely. I also know about the "Broswer" app, but it doesn't save history at the expense of not saving passwords either.
Is there any way to set up a randomized wallpaper that changes each time you start your phone? Is there a way to set up a different wallpaper for each page of apps?
I see you can make grey background app folders, and you can fit a max of 16 apps/folders per page and 4 more at the bottom. Is that the default?
Is there any way to add a passcode lock to individual apps? I would love if, when you enter your start-up passcode to enter your iPhone, a certain password unlocks your phone normally while another password could enter a "guest" version without personal contacts or other personal data - but I doubt that's possible.
Is there a way to make Google as a homepage that opens by default when I open my Safari browser?
What exactly is airplane mode? I saw on a site that it blocks calls and texts? Is that right? Do you still get a general notification is someone calls or texts you?
The upper-left button on the side of the iPhone mutes it and turn vibrate off, right? How do you set your phone to vibrate only when you receive a call or text?
Is there a way to do a complete phone backup so I wouldn't lose any data if I lost my phone and then purchased a new one?
How to I transfer the iTunes music I've purchased on my iPhone into the music library on iTunes on my computer?
Thanks in advance!

Tim iPhone Fan wrote:
Hello! I'm new, and I have a few questions about my new iPhone 3G. I'm hoping that this is the best place to ask them. A lot of these are shot-in-the-dark "Do they have this feature?" questions. Please answer whichever questions you can, and I'll try to figure out how to work this forum's points system and repay you!
Is there a way to turn off the Safari browser history? I turned off the Google search engine history and I know how to clear my Safari browser history, but I don't know how or if you can disable it completely. I also know about the "Broswer" app, but it doesn't save history at the expense of not saving passwords either.
http://support.apple.com/manuals/iphone/#iphone
Is there any way to set up a randomized wallpaper that changes each time you start your phone? Is there a way to set up a different wallpaper for each page of apps?
No.
I see you can make grey background app folders, and you can fit a max of 16 apps/folders per page and 4 more at the bottom. Is that the default?
http://support.apple.com/manuals/iphone/#iphone
Is there any way to add a passcode lock to individual apps? I would love if, when you enter your start-up passcode to enter your iPhone, a certain password unlocks your phone normally while another password could enter a "guest" version without personal contacts or other personal data - but I doubt that's possible.
Not that I am aware, Yu can check the manual. There may be 3rd party apps that allow password protection.
Is there a way to make Google as a homepage that opens by default when I open my Safari browser?
What exactly is airplane mode? I saw on a site that it blocks calls and texts? Is that right? Do you still get a general notification is someone calls or texts you?
You do not get notifications.
Page 184 of the manual:
"Airplane Mode
Airplane mode disables the wireless features of iPhone to reduce potential
interference with aircraft operation and other electrical equipment"
http://manuals.info.apple.com/enUS/iPhone_iOS4_UserGuide.pdf
one mutes it and turn vibrate off, right? How do you set your phone to vibrate only when you receive a call or text?
http://manuals.info.apple.com/enUS/iPhone_iOS4_UserGuide.pdf
Is there a way to do a complete phone backup so I wouldn't lose any data if I lost my phone and then purchased a new one?
http://manuals.info.apple.com/enUS/iPhone_iOS4_UserGuide.pdf
http://support.apple.com/kb/HT1414
How to I transfer the iTunes music I've purchased on my iPhone into the music library on iTunes on my computer?
File>Transfer Purchases
Thanks in advance!
A look at the manual should answer most questions.

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    When do you think we will see these updates?
    Since there have not yet been any updates, no one knows for sure. But any improvements in the apps and widgets would definitely be one possibility; also firmware upgrades
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    This is very subjective! I find it to be no worse nor no better then most phones I have owned.
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    phone to raise the volume?
    Yes
    Can this be a software
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  • [iPhone] OpenGL IPhone Question

    Greetings, I am new to programming on the iPhone and Objective-C so I hope you will excuse me if I ask a stupid question. I am experienced at Java (having worked with it for 14 years professionally) and I have some background in C and C++ that I have half forgotten but not completely.
    I am trying to learn OpenGL programming on the iPhone and I have encountered a problem. In my test application I want to draw a icosahedron and I am having trouble with several sides completely missing. I was hoping someone could lead me in the right direction. Pasted below are the relevant sections of code based off the template for the OpenGL template.
    It draws a good portion of the icosahedron but there appear to be sides missing and that causes odd things. I have been fiddling with this for hours and im out of ideas. I assume it must be something simple.
    #import <UIKit/UIKit.h>
    #import <OpenGLES/EAGL.h>
    #import <OpenGLES/ES1/gl.h>
    #import <OpenGLES/ES1/glext.h>
    #import "GameBead.h"
    This class wraps the CAEAGLLayer from CoreAnimation into a convenient UIView subclass.
    The view content is basically an EAGL surface you render your OpenGL scene into.
    Note that setting the view non-opaque will only work if the EAGL surface has an alpha channel.
    @interface EAGLGameView : UIView {
    @private
    GLint backingWidth;
    GLint backingHeight;
    EAGLContext *context;
    GLuint viewRenderbuffer, viewFramebuffer;
    GLuint depthRenderbuffer;
    GameBead* bead;
    - (void)drawWithRotationX:(GLfloat)rotX Y:(GLfloat)rotY;
    @end
    #import <QuartzCore/QuartzCore.h>
    #import <OpenGLES/EAGLDrawable.h>
    #import "EAGLGameView.h"
    #define USEDEPTHBUFFER 0
    @interface EAGLGameView ()
    @property (nonatomic, retain) EAGLContext *context;
    - (BOOL) createFramebuffer;
    - (void) destroyFramebuffer;
    @end
    @implementation EAGLGameView
    @synthesize context;
    // You must implement this
    + (Class)layerClass {
    return [CAEAGLLayer class];
    //The GL view is stored in the nib file. When it's unarchived it's sent -initWithCoder:
    - (id)initWithCoder:(NSCoder*)coder {
    bead = [[GameBead alloc] init];
    if ((self = [super initWithCoder:coder])) {
    // Get the layer
    CAEAGLLayer *eaglLayer = (CAEAGLLayer *)self.layer;
    eaglLayer.opaque = YES;
    eaglLayer.drawableProperties = [NSDictionary dictionaryWithObjectsAndKeys:
    [NSNumber numberWithBool:NO], kEAGLDrawablePropertyRetainedBacking, kEAGLColorFormatRGBA8, kEAGLDrawablePropertyColorFormat, nil];
    context = [[EAGLContext alloc] initWithAPI:kEAGLRenderingAPIOpenGLES1];
    if (!context || ![EAGLContext setCurrentContext:context]) {
    [self release];
    return nil;
    return self;
    - (void)drawWithRotationX:(GLfloat)rotX Y:(GLfloat)rotY {
    [EAGLContext setCurrentContext:context];
    glBindFramebufferOES(GLFRAMEBUFFEROES, viewFramebuffer);
    glViewport(0, 0, backingWidth, backingHeight);
    glMatrixMode(GL_PROJECTION);
    glLoadIdentity();
    glOrthof(-2.0f, 2.0f, -3.0f, 3.0f, -2.0f, 2.0f);
    glClearColor(0.0f, 0.0f, 0.0f, 1.0f);
    glClear(GLCOLOR_BUFFERBIT| GLDEPTH_BUFFERBIT | GLSTENCIL_BUFFERBIT);
    glPushMatrix();
    GLfloat rotZ = 0.0f;
    [bead drawWithRotationX: rotX Y: rotY Z:rotZ];
    glPopMatrix();
    glBindRenderbufferOES(GLRENDERBUFFEROES, viewRenderbuffer);
    [context presentRenderbuffer:GLRENDERBUFFEROES];
    - (void)layoutSubviews {
    [EAGLContext setCurrentContext:context];
    [self destroyFramebuffer];
    [self createFramebuffer];
    [self drawWithRotationX: 0.0f Y:0.0f];
    - (BOOL)createFramebuffer {
    glGenFramebuffersOES(1, &viewFramebuffer);
    glGenRenderbuffersOES(1, &viewRenderbuffer);
    glBindFramebufferOES(GLFRAMEBUFFEROES, viewFramebuffer);
    glBindRenderbufferOES(GLRENDERBUFFEROES, viewRenderbuffer);
    [context renderbufferStorage:GLRENDERBUFFEROES fromDrawable:(CAEAGLLayer*)self.layer];
    glFramebufferRenderbufferOES(GLFRAMEBUFFEROES, GLCOLOR_ATTACHMENT0OES, GLRENDERBUFFEROES, viewRenderbuffer);
    glGetRenderbufferParameterivOES(GLRENDERBUFFEROES, GLRENDERBUFFER_WIDTHOES, &backingWidth);
    glGetRenderbufferParameterivOES(GLRENDERBUFFEROES, GLRENDERBUFFER_HEIGHTOES, &backingHeight);
    if (USEDEPTHBUFFER) {
    glGenRenderbuffersOES(1, &depthRenderbuffer);
    glBindRenderbufferOES(GLRENDERBUFFEROES, depthRenderbuffer);
    glRenderbufferStorageOES(GLRENDERBUFFEROES, GLDEPTH_COMPONENT16OES, backingWidth, backingHeight);
    glFramebufferRenderbufferOES(GLFRAMEBUFFEROES, GLDEPTH_ATTACHMENTOES, GLRENDERBUFFEROES, depthRenderbuffer);
    if(glCheckFramebufferStatusOES(GLFRAMEBUFFEROES) != GLFRAMEBUFFER_COMPLETEOES) {
    NSLog(@"failed to make complete framebuffer object %x", glCheckFramebufferStatusOES(GLFRAMEBUFFEROES));
    return NO;
    // -- set up the lighting.
    GLfloat mat_specular[] = { 1.0, 1.0, 1.0, 1.0 };
    GLfloat mat_shininess[] = { 50.0 };
    GLfloat light_position[] = { 1.0, 1.0, 1.0, 0.0 };
    GLfloat matambdiff[] = { 0.6, 1.0, 0.6, 1.0 };
    glClearColor (0.0, 0.0, 0.0, 0.0);
    glShadeModel (GL_SMOOTH);
    glMaterialfv(GL_FRONT, GL_SPECULAR, mat_specular);
    glMaterialfv(GL_FRONT, GL_SHININESS, mat_shininess);
    glMaterialfv(GL_FRONT, GLAMBIENT_ANDDIFFUSE, matambdiff);
    glLightfv(GL_LIGHT0, GL_POSITION, light_position);
    glEnable(GL_LIGHTING);
    glEnable(GL_LIGHT0);
    glEnable(GLDEPTHTEST);
    // -- done
    return YES;
    - (void)destroyFramebuffer {
    glDeleteFramebuffersOES(1, &viewFramebuffer);
    viewFramebuffer = 0;
    glDeleteRenderbuffersOES(1, &viewRenderbuffer);
    viewRenderbuffer = 0;
    if(depthRenderbuffer) {
    glDeleteRenderbuffersOES(1, &depthRenderbuffer);
    depthRenderbuffer = 0;
    - (void)touchesBegan:(NSSet *)touches withEvent:(UIEvent *)event {
    - (void)touchesMoved:(NSSet *)touches withEvent:(UIEvent *)event{
    UITouch *touch = [touches anyObject];
    CGPoint now = [touch locationInView:self];
    CGPoint old = [touch previousLocationInView:self];
    CGFloat rotX = now.x - old.x * 1.0f;
    CGFloat rotY = now.y - old.y * 1.0f;
    [self drawWithRotationX:rotX Y:rotY];
    - (void)touchesEnded:(NSSet *)touches withEvent:(UIEvent *)event{
    - (void)dealloc {
    if ([EAGLContext currentContext] == context) {
    [EAGLContext setCurrentContext:nil];
    [context release];
    [bead release];
    [super dealloc];
    @end
    #import <OpenGLES/EAGL.h>
    #import <OpenGLES/ES1/gl.h>
    #import <OpenGLES/ES1/glext.h>
    @interface GameBead : NSObject {
    GLfloat vertexData[20 * 3 * 3];
    -(id)init;
    -(void)drawWithRotationX:(GLfloat)xrot Y:(GLfloat)yrot Z:(GLfloat)zrot;
    @end
    #import "GameBead.h"
    @implementation GameBead
    - (id)init {
    // ---- The data that makes up a unit Icosahedron. ----
    // References:
    // http://en.wikipedia.org/wiki/Golden_ratio
    // http://en.wikipedia.org/wiki/Golden_rectangle
    const uint sideCount = 20;
    const GLfloat x = 0.525731112119133606f;
    const GLfloat z = 0.850650808352039932f;
    const GLfloat ico_vertices[12][3] = {
    {-x, 0.0, z}, {x, 0.0, z}, {-x, 0.0, -z}, {x, 0.0, -z},
    {0.0, z, x}, {0.0, z, -x}, {0.0, -z, x}, {0.0, -z, -x},
    {z, x, 0.0}, {-z, x, 0.0}, {z, -x, 0.0}, {-z, -x, 0.0}
    const GLuint ico_triangles[20][3] = {
    {0,4,1}, {0,9,4}, {9,5,4}, {4,5,8}, {4,8,1},
    {8,10,1}, {8,3,10}, {5,3,8}, {5,2,3}, {2,7,3},
    {7,10,3}, {7,6,10}, {7,11,6}, {11,0,6}, {0,1,6},
    {6,1,10}, {9,0,11}, {9,11,2}, {9,2,5}, {7,2,11}
    uint idx, vidx;
    [super init];
    for (idx = 0; idx < sideCount; idx++) {
    for (vidx = 0; vidx < 3; vidx++) {
    vertexData[(idx * 9) + (vidx * 3) + 0] = icovertices[icotriangles[idx][vidx]][0];
    vertexData[(idx * 9) + (vidx * 3) + 1] = icovertices[icotriangles[idx][vidx]][1];
    vertexData[(idx * 9) + (vidx * 3) + 2] = icovertices[icotriangles[idx][vidx]][2];
    return self;
    - (void)drawWithRotationX:(GLfloat)rotX Y:(GLfloat)rotY Z:(GLfloat)rotZ {
    glMatrixMode(GL_MODELVIEW);
    glEnableClientState(GLVERTEXARRAY);
    glVertexPointer(3, GL_FLOAT, 0, vertexData);
    glEnableClientState(GLNORMALARRAY);
    glNormalPointer(GL_FLOAT, 0, vertexData);
    glDrawArrays(GL_TRIANGLES, 0, 180);
    glRotatef(rotX, 0.0f, 1.0f, 0.0f); // x rotation is about y axis
    glRotatef(rotY, 1.0f, 0.0f, 0.0f); // y rotation is about x axis
    glRotatef(rotZ, 0.0f, 0.0f, 1.0f); // z rotation is about z axis
    - (void) normalizeVertex:(GLfloat*)vertex {
    GLfloat d = sqrt((vertex[0]vertex[0])(vertex[0]*vertex[0])(vertex[0]vertex[0]));
    // guarantee that the vector isnt zero length
    if (d == 0.0) {
    NSException* ex = [NSException exceptionWithName:@"Bad Arguments" reason:@"Arguments resulted in a zero length vector." userInfo:nil];
    @throw ex;
    vertex[0] /= d; vertex[1] /= d; vertex[2] /= d;
    - (void)dealloc {
    free(vertexData);
    [super dealloc];
    @end

    hausy wrote:
    have you skype ? we can learn from each other
    Im sorry, I cant give out personal information like that on an open forum. Especially when you arent willing to state your reasons. That would just be stupid.
    -- Robert

  • A big list of "Pre-buying-my-iPhone" questions...

    ...so, tomorrow will be taking me to the nearest city in search of an iPhone.
    But to save me bugging the poor sales guy for a few hours on end, can anyone answer me this (rather long) list of questions please...?
    1. Does the iPhone have...
    -a) support for syncing contacts to yahoo mail's address book?
    -b) support for syncing contacts to gmail's address book?
    -c) a memopad?
    -d) an alarm? and can you customise the alarm sound to one of your own mp3s?
    -e) facebook support (in an app, not over m.facebook.com)?
    -f) google talk support?
    -g) slingplayer?
    -h) flickr upload capabilities?
    -i) pacman?
    -j) an rss reader?
    -k) ability to sync to and from google calendar?
    -l) ability to sync to and from MULTIPLE google calendars, and differenciate between them?
    -m) ssl in web browsing (the ability to use secure web pages)
    -n) a speakerphone? is it loud?
    -o) a vibrate function?
    -p) the ability to read pdf's that i get emailed?
    -q) the ability to download photos from my pc onto it?
    -r) the ability to upload photos from it to my pc?
    -s) a video playback function? what formats will it play?
    -t) flight mode?
    2. if i buy it on the £45 plan (and get the 8gb for free), can i drop my plan to the £35 after a certain length of time? how long? are there any penalties or charges for doing so?
    3. if i buy it in an apple store, and it goes wrong, can i take it back to an o2 or carphone warehouse store for help (and repairs if necessary)?
    4. if i buy it in an o2 store, can i take it back to another o2 store (not the one i buy it from) if theres a problem?
    5. if i buy it, is there a "change your mind" period if i don't get along with it, if i buy it in...
    -a) an apple store
    -b) an o2 shop
    -c) carphone warehouse
    6. if i want to bring a number from another network, do i need the pac code when i buy the phone, or can i call through the pac code next week (and presumably be connected on a temporary mobile number in the meantime)?
    7. when i near the end of my 18 month contract, how long before the end of the contract can i upgrade my phone? can i opt to pay a fee to do it ultra-early?
    8. apart from crippled bluetooth and a lack of mms, are there any big downsides to the iphone?
    9. if i set up my gmail on the phone, does it check automatically every (x) minutes, or do i need to manually check to see if i have new mail?
    10. whats the average battery life of a 3g iphone in real everyday use?
    11. can i set my own mp3s as ringtones?
    12. does it support video ringtones?
    13. can you get msn messenger on it? and does it keep you signed in even when youre not using it?
    14. do you HAVE to use itunes to get music onto the iphone? is there an alternative?
    15. is there a way to put photos onto the iphone from the pc, without "syncing" a whole folder of photos through itunes?
    16. can you just move stuff (like photos, videos) to and/or from the iphone like you would do with a usb memory stick drive, or do you have to use the program?
    17. do the iphone tariffs include bills sent through the post? are they itemised? or do you have to view your bills online?
    Thankyou if you've got this far, you've been a great help

    billbennett wrote:
    -c) a memopad?
    There is a note pad plus a ton of different memo apps in the App Store
    -d) an alarm? and can you customise the alarm sound to one of your own mp3s?
    You cannot customize alarm sounds.
    -e) facebook support (in an app, not over m.facebook.com)?
    Check out the App Store
    -f) google talk support?
    Check out Google App
    -i) pacman?
    Check the App Store
    -m) ssl in web browsing (the ability to use secure web pages)
    Yes
    -n) a speakerphone? is it loud?
    Works fine for me. Try one in the store and see if it is adequate for you.
    -o) a vibrate function?
    Yes
    -q) the ability to download photos from my pc onto it?
    You can save photos to the iPhone but they will be optimized for the iPhone
    -r) the ability to upload photos from it to my pc?
    Yes
    -s) a video playback function? what formats will it play?
    Read the spec page on Apple's website
    -t) flight mode?
    Yes
    8. apart from crippled bluetooth and a lack of mms, are there any big downsides to the iphone?
    Play with one and decide for yourself. Personally, I don't care about bluetooth or MMS but if those are big deals to you, the iPhone is not the phone for you.
    9. if i set up my gmail on the phone, does it check automatically every (x) minutes, or do i need to manually check to see if i have new mail?
    That's your option.
    10. whats the average battery life of a 3g iphone in real everyday use?
    It depends on how you use it.
    11. can i set my own mp3s as ringtones?
    If you use the search box in the upper right, you can find lots of threads on how to create your own ringtones.
    12. does it support video ringtones?
    No
    13. can you get msn messenger on it? and does it keep you signed in even when youre not using it?
    Look in the app store. If you're not using it, it shuts down.
    14. do you HAVE to use itunes to get music onto the iphone? is there an alternative?
    You have to use iTunes.
    16. can you just move stuff (like photos, videos) to and/or from the iphone like you would do with a usb memory stick drive, or do you have to use the program?
    You have to use iTunes and whatever photo software you have. It does not have a disk mode.

  • Hard drive failure! New hard drive/Time machine backup/iPhone questions

    Hello,
    I have a 2011 MacBook Pro who's hard drive failed (rather acutely too, I do use disk utility to check it's health regularly) and I bought a replacement to install (SSD!). I have a bunch of questions but have only found partial answers in searches. Maybe it's best to list them:
    1. I'd like to do a fresh install of the OS X using OS X Recovery because I'm concerned my Time Machine backup is partly corrupted. I hadn't updated to Mavericks, will I be able to install Mountain Lion? If not: will this be a problem with my backup files?
    2. Say the OS X Recovery works, how do I use Time Machine to restore things like my iTunes library/iMessages/email/iPhoto library etc? In other words: just the data I can't get any other way (I hope it's not too corrupted). And/or should I use my iCloud backup on a few of these (iMessages/contacts)?
    3. Do I need to set up the new OS X install with the same account names/home disk name etc. for the restored backup files to function?
    4. Is this going to f'up iCloud or vice versa?
    5. Finally, how do I sync my iPhone to the "new" computer without erasing the iPhone (which had an iOS update since my last backup to Time Machine). Or do I have to restore the iPhone too. 
    6. How come Apple doesn't have a mobile theme for their website yet?
    Any help would be much appreciated,
    Matt

    Do you still have the original System Reinstall DVD set that came with your Mac?
    If you created that Lion external drive you have from YOUR Mac, when Lion was installed on it, and it also contains a Recovery HD partition you can use that to boot to the Recovery HD and reinstall Lion on the new drive. And or Clone that external to the new internal drive you installed.
    Right since your Mac came with Snow Leopard you can't use the Online Internet Recovery system to reinstall Lion, as your system didn't originally come with Lion, but you should still be able to boot to it to do diagnosic things like using Disk Utility, going to the Net to get help and even Restoring the system from a Time Machine backup. But you will get an error if you select Reinstall Mac OS X. The firmware update is usually applied with system updates.
    If you created a New Time Machine Backup when any of the Download Only version of OS X were installed on your internal drive Time Machine, the system, Copies over the files needed to boot the system from that backup drive. If it was a care over backup from when Snow Leopard was installed is might or might not be bootable. Only way to tell is to connect it and at startup hold down the Option key to get the Boot selection screen, IE The Boot Manager screen, and see if it shows up as a Boot Source. If it does thenn it contains the files needed to get to the Mac OS X Utilities, IE the Recovery HD files.
    What you should do is Boot the system from either the Time Machine backup, if it is bootable, or your External that has Lion on it, The Recovery HD if that drive contains a Recovery HD, or your Original Snow Leopard reinstall DVD that came with your Mac and then try to Restore from your Time Machine backup drive.
    If that fails to restore your system properly then nyou should reinstall Snow Leopard and the iLife Apps from the Original Discs then upgrade to Mt Lion which will be in the Mac App Store under your Purchases area. Then maybe you can restore your files from that Time Machine backup.
    scardanelli wrote:
    I've had a bunch of issues with my computer (you can look at some of my other questions on these forums) which, to my mind anyway, seemed to be finally given a diagnosis when my HD crashed. It may be paranoia but there have been enough problems that I'd rather do a clean install to be on the safe side.
    I have an early 2011, shipped with Snow Leopard.
    I was under the impression that Time Machine can't be used as a boot drive and the OS X Recovery is a firmware update (on my computer) or hard wired in (on later computers).  I might be wrong. I was planning on using the internet recovery, the HD failed right after I got some password protected files unencrypted and onto an external drive (was that necessary?) but wasn't sure if it's a problem if it installs Mavericks.
    So Setup Assistant will configure my accounts the same and I don't need to worry about that? That's a relief.
    Thanks for the lengthy response.

  • A few general agent questions

    We've been asked some general questions by our agents that I have been unable to find answers for, (although 4 and 5 are likely working as designed). We are running IPCC Express 7.0(1)SR05_Build504 and these are all phone agents. We do not run the agent desktop client. Any assistance in answering these questions would be greatly appreciated.
    1. TransfertoVM softkey "grayed out" while on a CSQ call. Can it be enabled?
    2. While logged in to CSQ, is there a way to start dialing prior to
    lifting the receiver?
    3. Is it possible to handle more than one CSQ call at a time, e.g. put a call on hold and answer
    another CSQ call.
    4. Upon selecting Agent Login (single-button login), can the agent automatically be put into Ready?
    5. Upon Logout, can the phone be returned to the main screen, rather than getting the manual agent login screen?
    Again, any assistance in answering these questions would be greatly appreciated.
    Thanks,
    Roger

    Hi
    1) Isn't that an IPMA softkey? Never tried it, but whilst it's not in the 'unsupported' list, I wouldn't expect using any IPMA features in conjunction with CAD would get you good results. If it doesn't cause you stuck/ghost calls, I would expect erroneous reports...
    2) Being logged into a CSQ doesn't affect the way the phone works.
    - You can dial the number then either lift the handset or hit dial (for speakerphone)
    - You can press speakerphone or headset then dial
    I guess what you are referring to is if you are using the IP Phone Agent in conjunction with a headset? If you are, then the IPPA usually obscures the 'new call' and 'end call' softkeys that you might use if you leave the headset button lit. I guess this isn't the case, as you refer to lifting the receiver? Unless you have motorized lifters.. If that's what you have, you can try getting users to either :
    - Manage their onhook/offhook state using the headset key as if it was the speakerphone key (i.e. press it to hang up or pickup)
    - Use a headset/phone combination that supports HHC
    - Switch to CAD, or CAD-BE if you can't install PC software for some reason.
    3) No. The system is designed specifically so that this should never happen.
    4) No.
    5) Again, no... you can't customize the BIPPA service... If you use CAD or CAD-BE this wouldn't be an issue.
    Regards
    Aaron
    Please rate helpful posts...

  • A few "technical" iPhone questions

    Believe it or not, I'm not going to complain about the price drop!
    Instead, I've owned my iPhone for a couple of days now, and have a few burning questions:
    1) Does the iPhone have the ability to keep nagging me that I missed a call?
    2) Many times, when I make or receive a call, either I cannot hear the other end, or the other end cannot hear me. It's like mute is on, but it isn't. Has anyone else had this problem? (It not just between iPhones, either, it's happened with me calling a Verizon number).
    3) Is there any way to have the contacts screen display the records my the way Outlook says to display (file as) a contact? If I have Jim Jones at Acme Computer, I'd like the contact on the iPhone to be under Acme Computer, not Jim Jones. If I have 10 people at Acme Computer in my contacts, doesn't it make sense to have them grouped together instead of spread all over the alphabet?
    4) Is there any way to put some of the "nested" funtions on the main iPhone page? In other words, under PHONE, there is RECENT and VOICEMAIL. Is there a way to put those as icon on the main icon menu screen instead of having to touch, touch, touch to get to them? It sure would be nice, while driving, to just have to touch one button to get to where I want instead of having to take my eyes off the road to navigate a bunch of screens...
    Thanks for your input.

    Darryl Mylrea wrote:
    1) Does the iPhone have the ability to keep nagging me that I missed a call?
    No. Not at this time. I haven't had a phone that does though.
    2) Many times, when I make or receive a call, either I cannot hear the other end, or the other end cannot hear me. It's like mute is on, but it isn't. Has anyone else had this problem? (It not just between iPhones, either, it's happened with me calling a Verizon number).
    During the two months plus I've had it, this has happened a few times. I just call them back and it's fine. This did happen occasionally with my old phone as well.
    3) Is there any way to have the contacts screen display the records my the way Outlook says to display (file as) a contact? If I have Jim Jones at Acme Computer, I'd like the contact on the iPhone to be under Acme Computer, not Jim Jones. If I have 10 people at Acme Computer in my contacts, doesn't it make sense to have them grouped together instead of spread all over the alphabet?
    I use Apple Address Book which has a check box to designate the contact as a business instead of an individual. The listing is then alphabetized by the business name instead. Is there anything in Outlook to do this same thing? I'm not sure what would happen with more than one listing from the same business. One way I've gotten around it in Address Book is to add multiple phone numbers under the business (or household for friends/families with more than one phone number) and then create a custom phone type for each person (ie. Jim Jones cell, Jim Jones home, etc.). One other thing to keep in mind is to use Groups. If you find that your contact list is getting too crowded, create some groups in Outlook and then sync the groups to your iPhone. You could create a group that had all your contacts from "Acme Computer".
    4) Is there any way to put some of the "nested" funtions on the main iPhone page? In other words, under PHONE, there is RECENT and VOICEMAIL. Is there a way to put those as icon on the main icon menu screen instead of having to touch, touch, touch to get to them? It sure would be nice, while driving, to just have to touch one button to get to where I want instead of having to take my eyes off the road to navigate a bunch of screens...
    So far the only keys that you can change are in the iPod portion. Give it a few more days. Navigating the screens will become second nature. I have no trouble in the car.
    Good luck and enjoy your new iPhone!

  • Getting iphone, Questions about Family Plan. NEED HELP!

    So right  now I am on a family plan with my Dad and mother and we all have old phones that are basic basic. Our family plan has no Data plan at all, and in fact the plan is so old that it does not exist anymore. However I am moving away soon and I want to upgrade to an iphone. My question is this, If I upgrade, will I have to get my own plan? Or will I be able to just upgrade my phone and add the data charges just to my phone without making my parents upgrade their phones as well?
    Any help will be awesome. I don't want to go into the store and talk to a sales person because they are motivated by commission so it would be in their best interest to upgrade all or them. So if I can go in there educated about the specifics of upgrading it would help.
    Thanks!!

    Steveo15317 wrote:
    So right  now I am on a family plan with my Dad and mother and we all have old phones that are basic basic. Our family plan has no Data plan at all, and in fact the plan is so old that it does not exist anymore. However I am moving away soon and I want to upgrade to an iphone. My question is this, If I upgrade, will I have to get my own plan? Or will I be able to just upgrade my phone and add the data charges just to my phone without making my parents upgrade their phones as well?
    Any help will be awesome. I don't want to go into the store and talk to a sales person because they are motivated by commission so it would be in their best interest to upgrade all or them. So if I can go in there educated about the specifics of upgrading it would help.
    Thanks!!
    Thanks to our forum member for the great information!
    In addition, please note that you will most likely be able to keep your current calling plan when you upgrade your line to an iPhone 4; however, if the iPhone 4 is not compatible with your current calling plan you will be notified when you process your order online if you login to your My Verizon account and you will be presented with your new calling plan options.
    If your calling plan is compatible with the iPhone 4, you will be able to simple upgrade to the iPhone 4 device and add the data plan to your line. This does not affect your parents calling plan in any way. You can also separate your line from the family calling plan and have an individual calling plan for your line and have your parents lines stay with their family share plan.
    If you do not feel comfortable ordering your upgrade phone online or at a store, you can also order your upgrade from the comfort of your home if you dial 1-800-922-0204 to contact our customer service department.

  • Workflow and General Use Questions

    Hello,
    I'll apologize right off the bat for these novice question because I'm sure the information is probably somewhere in the forum, I just haven't been able to find it. I just purchased Aperture after completing the demo as my library is getting too large to manage using standard file folders. I'm now trying to figure out the best practices for workflow and general use before I invest some serious time into importing and keywording all my pictures.
    1) Store files in the there current location, or in the Aperture Library? It seems to me that once they are moved to the Aperture library, you can only access them from within Aperture. I'm thinking I would be better off leaving them in their current location. For one, if I want to quickly grab a picture as an attachment to an email or something it seems easier to grab it from the standard folders. Second (and more important) I do not have room to keep all my pictures on my Macbook, thus most of them are stored on the Time Capsule.
    So... Keeping photos in their current location appears to be the best choice for me even though it adds an additional step every time I bring in new photos from my camera. Does this sound right?
    2) Is there a way to mark the photos that I have uploaded to my website (Smugmug)? Ideally, I would like to badge photos that have already been uploaded so I can quickly recognize them and ensure I'm not duplicating. I've considered using the rating, or keywords to indicate that a photo has been uploaded but both methods have disadvantages.
    3) Any suggestions for general workflow and organization resources (tutorials, books, websites, etc.)? I've looked at the videos on Apple's site but they obviously didn't get that detailed.
    Thanks for the help, sorry for the length.

    I recommend to Manage by Reference with Master image files stored on external hard drives (note that Aperture defaults to a Managed-Library configuration rather than a Referenced-Masters Library). Especially important for iMacs and laptops with a single internal drive. The workflow as described below in an earlier post of mine uses a Referenced-Masters Library.
    I feel pretty strongly that card-to-Aperture or camera-to-Aperture handling of original images puts originals at unnecessary risk. I suggest this workflow, first using the Finder (not Aperture) to copy images from CF card to computer hard drive:
    • Remove the memory card from the camera and insert it into a memory card reader. Faster readers and faster cards are preferable.
    • Finder-copy images from memory card to a labeled folder on the intended permanent Masters location hard drive.
    • Eject memory card.
    • Burn backup hard drive or DVD copies of the original images (optional strongly recommended recommended backup step).
    • Eject backup hard drive(s) or DVDs.
    • From within Aperture, import images from the hard drive folder into Aperture selecting "Store files in their current location." This is called "referenced images." During import is the best time to also add keywords, but that is another discussion.
    • Review pix for completeness (e.g. a 500-pic shoot has 500 valid images showing in Aperture).
    • Reformat memory card in camera, and archive originals off site on hard drives and/or on DVDs.
    Note that the "eject" steps above are important in order to avoid mistakenly working on removable media/backups.
    Also note with a Referenced-Masters Library that use of the "Vault" backup routine backs up the Library only, not the Masters. Masters should be separately backed up, IMO a good thing from a workflow and data security standpoint.
    Max out RAM in your MB and keep the internal drive less than 70% full.
    Good luck!
    -Allen Wicks

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