General Ledger Changes with Orders open
Good Day
I have a material that was issued to a service order (IW32) and it went to the GL Account 5XXXXXX Cos Material.
They decided they did not need this material so they cancelled the goods issue. Whne the goods issue was cancelled it went to a different GL account 6XXXXXX Maint and repair equip
Now my problem is when performing the DP90 (Billing Request) it is not reconizing the 6XXXX....I have tried to reverse the goods cancellation and then to recreate the cancellation to the right G: but still reconizes the 6XXXXX
No one in the service dept adds a GL account number to the service order...and it does not have anything to do with the DP90 config in ODP1 as this is open for all GL....
I can not fix this and need advice as what is wrong....I am confident it has to do with the GL account being changed but not sure how to correct it....
Thanks Vishal
Do you know where I would do this? I am assuming it would be OBYC; however which transaction (i.e GBB, PRD etc) sorry but not a finance person and the consultant for finance on site says he does not know (very junior level).
I can not tell who changed config because the changes were not turned on for config, client elected not to have that functionality
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