General system error!

Question

i just got my E63 and there was no issues 
till i tried to transfer a song to the phone and it won't save 
after trying again and again it gave the "general system error message!"
that memory card got corrupt and all my songs and pictures disappaered
after changing the memory card:
i can't access the pictures on my memory card from gallery
the game i installed hang when i try to delete them and they don't play either
opera mini dosen't install unto the phone
an anti virus won't update even after downloading unto the phone 
the music player hangs and give general system error! message after playing for a while
then i either exit and wait a while or switch off the phone and then refresh and all the songs are
added again
the same thing with the ringtone sometimes it rings out the nokia tone other times the tone i have personalised
even after restoring factory setting, and
scanning the memory card from a PC
pls help me i want to enjoy the E63 i bought!!! 
Solved!
Go to Solution.

Answer 1

From what I can understand, your phone is unstable, and your memory card appears to be corrupt.
First, backup the contents of your phone memory using the latest PC Suite. Next, backup the music, videos, pictures, etc. on the memory card to your PC.
Does your phone work fine without the memory card? If it does, then connect the phone in Mass Storage mode to your PC, and format it. Now see if the phone works fine with the memory card inserted. Once verified, you can copy your music and other files to the card and continue using the phone.
If you still face issues, then proceed with the next step
Check for firmware updates, here. If there is a new version, install it using Nokia Software Updater. Make sure you have a stable internet connection and a full battery before you begin the update process. And, most importantly, follow the on-screen prompts correctly.
Else, try the following:
1. Soft reset: I assume you've made a backup of your phone memory contents. Type *#7370# on the stand-by screen. Enter the security code when prompted (default is 12345). This would wipe your phone memory clean.
2. Hard reset: This is to be resorted to only if your phone has become extremely unstable. Turn off your phone, press and hold down the 3, * and Call (green) buttons, and turn on your phone without releasing them. Let go off these three keys only when you see the Nokia logo or other signs of life on your phone.
Let us know how it goes... Good luck
Message Edited by deepestblue on 08-Sep-2009 04:59 PM
Cheers,
DeepestBlue
5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)
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