Generate Report Troubles with Adobe Captivate Quiz Results Analyzer

I'm new to Captivate 5 and am trying to utilize the Adobe Captivate Quiz Results Analyzer.
I've enabled report for my project to Acrobat.com and configured as instructed in the online help.  The Post Result button appears on the Summary page and appears to work for the two colleagues taking the quiz.  But when I click the Generate Report button in Adobe Captivate Quiz Results Analyzer, I get the message "Data is not present on local file system, downloading course data," but nothing occurs - no course data appears from the colleagues who are helping me test the quiz.
I'm able to sign in to the Quiz Results Analyzer and it does display the organization, department and course name, but no course data (see image below).
What am I doing incorrectly that keeps this from generating a course report?
Any help will be deeply appreciated.

Vish,
Your solution worked at first.  I went in, took the course, and then went into Analyzer and was able to Generate Report and look at my stats.  However, I had a colleague take the course.  She did and posted the results and received a "successful" posting message.  Then, I went back into Analyzer and clicked the Generate Report button to see how the system worked when there was new learner data.  A "Checking for new data" played for a half hour before I finally gave up.
I know that you were able to reproduce this issue where in clicking the Generate Report a second time brings up the loading animation that stays forever and that you were investigating the issue, but I thought I should post here just in case anyone else has a solution.
Thanks,
Jeff 

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    John P Dietz | Supervisor, Education Services | Digital Printing Solutions
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    Eastman Kodak Company | 3000 Research Blvd | Dayton, OH 45420 |
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    The information contained in this e-mail is confidential. It is intended
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    Subject:
    Adobe Captivate Quiz Analyzer not reporting
    Re: Adobe Captivate Quiz Analyzer not reporting
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