Generated WebHelp output folder contains \!ScreenLayout!\ folder

I'm running TCS4 and just played around with creating WebHelp with RH10. In both my project and the sample Salesbuilder project, I find that there's a \!ScreenLayout!\ folder with only a mobile.css file in each sub-folder. I could understand this if I was generating Multiscreen HTML5 output, but I'm not - WebHelp was set to be the default layout in both cases. So 2 questions - first, why is it getting put in there, and second, can I safely get rid of it? My help only gets packaged with our software and installed on clients' LAN servers, never a Webserver. You can't run the software off a mobile phone, so trying to access it that way won't ever come into play.

@Jeff
This is the previous question to yours.
http://forums.adobe.com/message/5039657#5039657
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Similar Messages

Problems generating WebHelp output using RoboHelp X5

Hello,
I have been using RoboHelp X5, build 606 since last 2 weeks. I am facing problems with the generation of WebHelp output, when I generate and publish the project, it does not give me the Index and TOC. I have taken over the project from another author and when I compare the new Published Help folder with the previous author's work, I see some missing files. Could anyone from the group please help me resolve this issue?
Thanks!

Two possibilities from that information.
1] Is the D drive a partition on your hard disk or a network drive? RoboHelp projects must be run from your hard disk.
2] The more likely is that RH is not properly installed. When the previous author left, was RH uninstalled and reinstalled using your login? For X5 it must be installed using your login? Also you need local admin rights both to install and use it.
My guess is this is all to do with X5 not having been installed with your login and with you having local admin rights.
This will lead to another problem. X5 can no longer be activated. The solution to that is on my site. See Snippet 100.
See www.grainge.org for RoboHelp and Authoring tips
Follow me @petergrainge

"Incomplete Folder" contains Library folder

Hi everyone, hope you can give me a hand with this long standing error with my MacBook Pro?
My Mac (MBP 2GHz Intel Core Duo, 2GB RAM, 100GB HD (partition 60GB OSX 30GB Windows)) has been cleaned up a few times and I no longer store music, photo, video or docs (some) on my startup disk.
I can probably understand about 15GB being taken up but I cannot work out where the other 30GB+ have gone. I am using Disk Inventory X but it is very muddled and all over the place not giving me a clear indication. I have deleted Garageband and all loops but still loads taken up.
In my Home Folder (user) I have an Incomplete folder which I have never paid too much attention to. I'm currently trying to clear some space so I can install CS4 and leave CS3 just incase I have any errors. But in this 'Incomplete' folder I have a Library folder!!! I am pretty sure it cannot be doing anything and I still have a HD and User Library folder.
So my questions are.......
If this Incomplete folder contains a Library (1.5GB) is that Library doing anything or can I delete it?
What methods are out there for me to troubleshoot where the space is being taken up?
On a standard machine how much space should system/library files take up?
What is safe to delete and won't leave my mac useless?
I look forward to any responses thank you.
Rivers
p.s. Background info: couple of years ago my mac went crazy and I think it might of had something to do with a friend accidentally moving my library into that incomplete folder when playing with my Wacom. But I do not know this for certain and live in fear of deleting any library folder.

Hi Allan, thanks for speedy response!
I have used Limewire in the past, but not so much anymore (other means and waste of time in my opinion) so will probably delete it. I noticed as well that most Google hits link back to Limewire but wanted to check that it is an application directory and nothing to do with OSX?!?
I will try your solution and I think I have worked out the reason. Like I said at the end of the post my friend may have accidently moved the library into this Limewire incomplete folder which screwed up my permissions so I reinstalled MacOSX and recovered the data on the Hard Drive. So have a functioning mac with all the right data and a spare Library folder!
Now just need to work out where the rest of my space is being taken up??
Thanks for the reply!

Generating WebHelp output in .html format (vs in .htm format)

We're using RoboHelp X5. The Developers want us to generate
the Help output with .html file extension (vs. .htm file
extension). Could you please let me know how do we go about
this?

I would strongly resist that because you are making a rod for
your own back for no useful purpose whatever.
You have to manually change each topic file name within
Project Manager and make sure you specify the extension for the
start page when you generate. I think that will ensure all files
are HTML but check it out. Also check out that everything works as
whilst that will give the right file extension, I haven't tested
search, index, glossary etc.
Also bear in mind there is no way to make RH create new files
with that extension. You have to remember to do it manually
yourself.
Unless the developers can come up with a very persuasive why,
which does not include "because we are the developers", a
suggestion that they do a foxtrot with Oscar might be appropriate.

Rebuild source files from Webhelp output?

Today I deleted an unwanted *.css file from my RH9 project with the result that 300 images files were suddenly deleted. Subsequently, I reimported the source Word files to create a new image folder. The result of this, even though I cleared the selection boxes on the "Do you want to over-write" prompt, was that RH9 proceded to overwrite the topics anyway. So I have now lost 20 reformatted topics.
Why these things happened is not my main concern right now, though clearly it indicates that RH has some serious issues in file handling. (It has happened before).
Before RH9 deleted and over-wrote all my topic files, I generated webhelp output, and I want to know if I can recreate those topics to my project somehow using the latest Webhelp output files.

Hi Michael
I think what you are seeing is typical behavior when you have a linked Word document. And therein lies a bit of an issue. Certainly RoboHelp allows you to link a Word document, but Word and HTML are a bit like mixing oil and water. Word creates things you intend to print. HTML is intended for screen display. Mixing the two results in a bit of a kludge.
So first, let's try and understand how RoboHelp deals with Word this way. When you link a Word document, you will get a real honest to goodness file folder that is named identically to the document. In the RoboHelp project manager, the icon doesn't look like a folder. It looks like a Word logo with some arrows superimposed that will indicate the status.
Inside this folder should be your topics that were created based on the Word document.
I know you said you didn't want the CSS, but the process of bringing Word in will *ALWAYS* create a .CSS file. You may as well learn to simply accept it. The thing is, you don't have to use it. Just ignore it is there. You are free to associate a single CSS of your choice with your files either before or during the generation/compilation process.
The folder with the name matching the document and ending in _files is normally created when you convert Word to HTML. That's normally where Word will store and reference any images that were found in the document. That's a common Microsoft Word behavior. If you wish to confirm this, just close everything and open Word only. Create a document with some images then choose to save the Word document as HTML and look at what you end up with.
It's surprising to me that simply deleting a .CSS would blow any images away. Perhaps your Word document was created in a manner where the images are somehow referenced using CSS?
Cheers... Rick
Helpful and Handy Links
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RoboHelp eBooks

Server/browser requirements for WebHelp output files

What are the UNIX server and browser requirements in order to
display a WebHelp project output file correctly?
When I generate the primary layout, I am not selecting 508
format, and I select Java Applet as the preferred method for the
Navigation Pane (checking the radio button for DHTML > Java
Applet > Pure HTML as the order of preference.
When viewing the help project on the UNIX server through
Mozilla, the page appears to load and reload, load and reload.
Sometims pressing Esc. stops it and you can view the TOC and
content pane. The way around this is to generate Pure HTML only,
but then the index and the glossary become very difficult to use.
Robohelp Webhelp descriptions claim to work on all platforms
and in all browser types. What requirement are we missing on our
UNIX server so the project can display correctly?
Thanks in advance for your time and trouble. :-)

Hi GEWB,
Here are some more details--
Generate Webhelp output setup:
Use lowercase filenames (recomm. for UNIX)
Toolbar buttons: Content, Index, Search
Navigation: Add breadcrumbs links
Additional options: Enable Highlight Search results, Synchronize TOC automatically
Navigation Pane preferred format: DHTML > Java Applet > Pure HTML
Optimize speed for: Web site
Q: how are you setting up your Linux to open the default project page?
A: I use Linux only to launch the webehelp output.
Q: Are you opening the GENERATED project default page or trying to open the project source files?
A: I am trying to open the generated project default page. I copy the Webhelp folder to a Linux machine and launch the index.html page to see the output.
Q: Why are you replacing the foreward-backward slash?
A: In Linux '\' is not supported for hyperlinks/filepaths. Therefore I changed the backward slashes to forward slashes.
The scenario:
When the project files have filepath such as ../../doc/xyz/,
when I view in Windows (IE)- I can access the link
when I view in Linux (FF)- I see broken link with error message somewhat like "cannot find ..\..\doc\xyz\". (Note the changed usage of slash)
This indicates that the generated files changes the forward slash to backward.

RH webhelp output size increase

I'm a recent upgrade from RH v9.1 to RH X5.0.2.
When I generate Webhelp output from X5, my output folder size
is approx 2x the size of the webhelp output from v9.1. Is there any
way to generate "lean" webhelp output (similar in size to what I
was getting from v9.1)? Thanks.

Hi stealthrt
Hmmm, this is almost like comparing spiders to hedgehogs. The
WebHelp differences are many between these versions. There is much
we don't know and will need to, in order to provide a reasonably
coherent answer.
Is your WebHelp output in X5 using a skin? Skins weren't
available in version 9.1 and they have many different aspects that
can make the folder size grow.
This is just one possible explanation.
Cheers... Rick

!screenlayout! folder in WebHelp Output

When I publish a webhelp, it includes a folder called !screenlayout!
My understanding is that this folder is related to HTML5 publishing; however, the folder does not seem to be included in HTML5 output.
The problem with this folder being in the output is that it causes the installation process of our SharePoint application to fail.
The below message is displayed.
add-spsolution failed to extract the cab file in the solution
A little bit of Google on the subject gives a list of banned characters:
~ ! @ # $% ^ & *
http://iwillsharemypoint.blogspot.ie/2012/11/add-spsolution-failed-to-extract-cab.html
Does anyone know if this is a bug or if it is by design?
Also, any suggestions as to how to stop this folder from being included in the Webhelp output.
Thanks,
Donal

Hi,
Yes, this is a bug. You can remove the folder.
A quick peek tells me that RoboHelp is treating the CSS files of the HTML5 screen layouts as CSS files that need to be provided in the output. Please take the time to submit your bug at https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform.
The more people report a bug, the more likely it is to be fixed.
Greet,
Willam

Webhelp Output Folder Structure

This is more of a question than an issue.
When I generate webhelp from a FrameMaker-integrated RoboHelp
project, RoboHelp always adds a folder to the output to match the
name of the FrameMaker book in the Project Manager/Project Files
folder.
Example:
My FM book is called apiusersguide.book. After bringing the
content into RoboHelp, the parent folder (to match the book name)
is apiusersguide. When I generate the webhelp, I want the output to
be in a folder structure that looks like this:
apiguide\
apiguide.htm (webhelp startup file)
chapter1\topics.htm
chapter2\topics.htm
and so on. The output I want is apiguide\chapter\topic.htm.
However, RH ALWAYS adds the book name to the top level, even
if I omit it in the Webhelp Output Folder field when I generate. So
the folder structure ends up looking like this:
apiusersguide\ (name of the FM book and top level RH folder)
apiguide.htm (webhelp startup file)
apiguide\
chapter1\topics.htm
chapter2\topics.htm
and so on. The output I GET is
apiusersguide\apiguide\chapter\topic.htm.
I've experimented with a variety of different FM book names
and output folder names and RH ALWAYS inserts that top level folder
automatically. Is there any way to NOT generate the extra top level
folder in the output?

I am sorry Michael, I am unable to understand the exact
problem. Have you created the TOC using the Auto-create TOC option?
That could be the only reason for it to display the same names of
book in the output. Have you tried to name the books and the topics
as you have specified in the TOC? If not, do that first and I am
sure you can get the desired results.
Again, as I mentioned, if I have not understood you
correctly, please let me know the real issue and I'll try
resolvingit for you.
Regards,
Pooja

How to generate & publish webhelp html files in different folder than default folder

Hi All,
I am new to robo help. I have a requirement to generate & publish webhelp html files in a different folder than default folder.
Could anyone please tell me the steps to change the folder
Thanks
Rashmi

You change the generate folder and filename in the first field on the first page of the wizard. It must be a folder on your hard disk.
You change the publish folder in the last page of the wizard. Anywhere you like.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Saving the source of html file generated using PLSQL into a client folder

Hi All,
I have generated html pages using htp procedure calls. On a button click, these html pages need to be stored as html files on a local client drive folder. My requirement says okay with resulting security issues.
I have a couple of queries.
1.Any client side javascript can fetch the source of a html file and can be saved as another file in a client drive?
2.Using PLSQL, i generated the html pages using htp procedure calls. Is there any way to save contents of the output to a specific folder. (using owa_util or utl_http packages or any other means)
Is there any way that i could do this.. Any help is appreciated.
Thanks in Advance.

> 1.Any client side javascript can fetch the source of a html file and can be saved as another file in a client drive?
No.
> 2.Using PLSQL, i generated the html pages using htp procedure calls. Is there any way to save contents of the output to a specific folder. (using owa_util or utl_http packages or any other means)
No, you cannot from PL/SQL simply write to that client's folder - unless a very complex and very insecure and very non-scalable method of dynamically mapping client folders are implemented.
This whole approach is also extremely insecure. If you can from the server push a page to a folder on a client, you can also push a binary "page" to a client folder - where this "page" is in fact a worm/virus/trojan that you simply write into the StartUp desktop folder to have it autostarted to install itself on that client.
Also - web browser automatically save the contents from a web server in their local cache. Thus the pages received are automatically saved locally. For the security reasons already mentioned, operating system and web browser treats this cache with suspicion as it could contain cached virus/worms/trojans - so the cache operates under extreme security conditions.
The correct way to handle this requirement is to state next to the URL for that HTML page that the user wants downloaded to right-click on it and to select the "SAVE URL AS" option to save it to a local folder.
Saving that page on the client is the client's responsibility and ownership - from security to simply deciding where that file must be placed on the client system.

How can i send a folder containing multiple excel file to a mail address?

hi ,
       i have report showing details sales report. Key field is customer id. my requirement is to send the output of this report as excel file to a mail id according to customer id. suppose there are 100 customer id , so 100 excel sheet will go to the mail. I have done it. But now i want to send a folder or zip folder that's containing all the excel file to the mail id so the mail user can download that folder at a time containg all the excel file. Is it possible ? if then how. i have used cl_bcs , cl_document_bcs and if_recipient_bcs these class and interface.
I need your suggestion.

Hi Sandipan,
You can use some of this classes: CL_ABAP_ZIP or CL_ABAP_GZIP
For example:
DATA: OBJ_ZIP TYPE REF TO CL_ABAP_ZIP,
            ZIP_FILE TYPE XSTRING.
CREATE OBJECT OBJ_ZIP.
OBJ_ZIP->ADD( NAME = <file_name>   CONTENT = CONTENT ).
OBJ_ZIP->ADD( NAME = <file_name2> CONTENT = CONTENT ).
ZIP_FILE = OBJ_ZIP->SAVE( ).
You can also visit this Otto Frost detailed post on GZIP:
http://wiki.sdn.sap.com/wiki/display/profile/GZIP
I hope that helps.
Regards,
John
Edited by: John Smith on Feb 5, 2012 2:21 PM

RH9 Stylesheets folder contains other stuff

I'm building an RH9 project and in the Project Manager pod the Stylesheets folder contains numerous folders that are not stylesheets. Is this project corrupt??
Many of my topics have been imported from Word docs and it appears that they bring some stylesheets with them even though I DO NOT WANT any stylesheets at all in the RH9 projoct except for one and only only -- the stylesheet I created as the default for this project. It seems that these folder in the Stylesheets pod actually contain images and other items associated with the imported Word docs.
Can anyone explain why the Stylesheets folder is full of stuff that as far as I can tell does not belong there?

Hi there
Hopefully my esteemed colleague won't mind my adding a bit of supplemental information.
For starters, while I cannot say for certain without seeing your project first hand, odds are that it's not corrupt.
As Peter explained, importing a Word document often creates folders. What you see in the Project Explorer will depend on your view. I sounds to me as if you are using the Classic view as opposed to the Global view as only the Classic view presents a "Style Sheets" folder. So here's where I'll try and expound.
When you look at the "behind the scenes" files on your hard drive you will not find a folder named "Style Sheets". What you are seeing in RoboHelp is RoboHelp's way of presenting the information it's aware of. Note that if you look at the other folders (Images, Multimedia, Baggage Files, etc.) you will also see the same folders listed inside their presentation. Yet when you look at your hard drive it will be devoid of folders bearing the same names.
This is because these aren't folders. What they are is RoboHelp filtering the view to show you files of that specific type.
Personally, I've never sweated the fact that RoboHelp creates a CSS file for each Word import. Just ignore it. What matters is that things appear as you want. And it's super simple to ensure a single CSS is used when you create your output.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Generating pdf output with webhelp look and functionality not like a print documentation

Hi I have been using robohelp webhelp for our company online help documentation. Can I generate pdf output which has the same look and functionality as that of webhelp, using robohelp??

Welcome to our community
While you may certainly generate a PDF that contains the same information, it likely will not look exactly like WebHelp and it certainly will not behave as WebHelp.
WebHelp is intended for on-line use while the PDF is really intended for printing if one chooses to.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

I am trying to install itunes 10.5 but I get an error message that says click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi...I try to point iTunes to the .msi file but that is not working.

i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me a message says "the file location is not a valid installation packaage for the product iTuness. Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes". Any help, insight, guidance would be greatly appreciated!!

"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Generated WebHelp output folder contains \!ScreenLayout!\ folder

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