Generated Word document from Robohelp HTML

Hi Everyone,
I have two questions regarding the word document i have
generated from RH HTML.
First, in my Word document which i have generated from RH
HTML my footer is not displaying the one i have used in online
help.
Second, the hyperlinks i have in my online help, they are
also not displaying in the Word document.
I would appreciate if anybody who knows the answer to it and
can please let me know.
Thanks

Headers and footers are not transferred across.
Hyperlinks are only available in RH6 or better.
Take a look at the topic on Printed Documentation on my site.

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Producing a WORD document from RoboHelp

Hi,
I am trying to produce a WORD document from RoboHelp using the Single Source Layout. The Output View says," Waiitng for Project Documentation VBA macros to be registered." I then receive an error message stating that WORD is not responding.
How do I resolve this issue? Thank you in advance for your feedback.
okaye

Hi there
Sorry, but my crystal ball is broken again so I can't tell what version or flavor of RoboHelp you are using. Nor am I able to discern what version of Word is on your system.
Can you help us out a tad and tell us this info?
Thanks... Rick
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Pagination issues in Word output from RoboHelp HTML 8

Hi All,
We're generating a Word document from our online help (RoboHelp HTML 8) with MS Word 2003 installed. The page numbers inserted automatically are wrong in that it's skipping numbers. For example, in scrolling down through the document, the page number after 95 is 97. Sections of the doc are paginated correctly, but then we come to a few pages where it skips a number in assigning page numbers. Some of our users have MS Word 2003 and others have 2007, but the pagination issue is occurring in both versions of Word. (BTW, I'm developing WebHelp Pro on Windows XP.)
Today when I clicked in the Word TOC and pressed F9 to regenerate, it corrected some of the pagination problems but not all (go figure).
Is there a patch I need to download or anything?
Thank you!
Mendonite

Do the unnumbered pages have any content? This is ringing a vague bell and it was a Word issue related to blank pages.
Have you actually printed the document?
See www.grainge.org for RoboHelp and Authoring tips
Follow me @petergrainge

CPU Usage - Generating Word Docs from RoboHelp X5

If you have generated a fair-sized document through RoboHelp,
and you are having problems with your CPU usage pegging out around
100%, bouncing up and down between 50% and 100%, the page
repainting as you scroll through the document, etc., this solution
is for you!
I am using RoboHelp X5 to generate large Word documents
(2003). This solution worked perfect for me. The problem is with
document corruption, apparently. After you have generated your Word
document and opened the document, be sure to display the paragraph
marks. You will probably see the “]” mark at or near
the end of the document. Select your entire document,
except for the final paragraph mark, making sure to exclude
this symbol, and copy everything else. Open a blank Word document
and paste this content into the new document.
You will now need to reattach your template (.dot) file for
the generated document through Tools/Templates and Addins:
1. Locate the applicable document template and attach it
(it's typically in the base generated project directory in RoboHelp
- .dot file). Click the OK button to save.
2. Return to Tools/Templates and Addins. Click the Organizer
button to display the Styles tab.
3. In the right-hand list (In Normal.dot), Close the
Normal.dot file
4. Open the same RoboHelp .dot template as you selected
previously.
4. Select all of the styles once they display in the right
pane and click the <<Copy button to copy them all over to the
document template. Confirm that you want to replace all styles in
the document.
5. Close the menu using the Close button. The dialog closes
and your styles should all be updated, if your styles were set up
appropriately via template and style sheet settings.
You may need to also adjust the Page Setup page width
settings, if necessary.
Good luck!
Liz0259

Peter:
Thank you for responding to me, as I may not have been clear
enough, and I apologize for that. I was trying to keep it short and
sweet. This problem started when I began using RoboHelp X5 this
year.
To clarify...
- I'm not concerned with CPU usage during document
generation, that is to be expected. The document will need to be
generated originally from a RoboHelp WebHelp project. This does not
change. The problem takes place AFTER you generate a large document
and then open it in MS Word.
- My documents are large, 140-500 pages. It took forever to
scroll through the Word document (RoboHelp-generated), the screen
kept repainting, and the CPU usage stuck fluctuating frequently
between 50% and 100%, not allowing me to do much else. Editing
those documents was a nightmare. Even if I shut down all other
programs.
- Something translates to the Word doc from RoboHelp that
maxes out the CPU usage, and I can't locate the exact culprit.
However, it appears to be tied to the faded "]" symbol at the end
of the document (there is a "[" at the beginning, too). So you have
to omit more than the last paragraph mark; that symbol also needs
to be left out.
- The "corruption" information came from Microsoft; it could
be something other than that, but this is what they said. I found
nothing that would help on the RoboHelp forum, so I went to
Microsoft to see if they had a solution. Apparently, this is a
common problem with Word 2003, but the articles didn't mention
RoboHelp in the issues. I tried this solution, adding the omission
of the "[" symbol, with complete success.
- When you copy the document without the last paragraph mark,
it will still include the headers/footers when you paste it
(although you may need to adjust them slightly). This is not the
problem.
- When a document is generated, you can select to use a MS
Word template, which I do. I fully use the style sheets in
RoboHelp, and they match my Word styles (template) to keep things
in sync. Actually, this Word template remains in the project; it is
not moved to the folder that holds your Normal.dot file. So the
link to the template in RoboHelp from your document does in fact
remain intact. However, you can copy that template to another
folder outside the project and link it from there, but it won't
matter.
- The Word template (.dot) needs to be reapplied in order to
restore your styles, as the Normal.dot styles are applied when you
copy the content over to a new document. It doesn't matter where
you store the template. I reapply this SAME template after I copy
and paste the content into the new document. This is not the cause
of the problem. Note: The application of a template is not the same
thing as going back to the master copy. This is still a fresh
document, with the content pasted in and the same template applied.
- I have tried deleting the local copy and starting over. I
have moved the file to another location. I have renamed or created
a 'save-as' copy of the file. I tried editing out any extra
un-necessary merge-tags in Word, looked for macros, etc. All of
these things do not resolve the CPU Usage problem.
I hope this makes more sense. You can try it out if you wish,
but you will need to do this with a large document and use the
Print View when looking at the document in Word. You'll have less
of a problem in Normal View, or with a smaller document (under 50
pages).
Good luck!
Liz0259

How to generate Word document from JSP ?

Hi,
I want to generate Word documnet from JSP. I am using Neva objects to generate Word document. Now my problem is Word doc generation code works alright as a Java application but when I place that piece of code in a JSP bean it throws an exception. The reason seems to be unavailibility of DLLs and other files of Neva in Tomcat environment. I do not want to use other complex packages like JIntegra, I would prefer any freeware solution. There is not much info. about Word document generation on POI project in Jakarta site.
Could anyone suggest way out ? Any Java examples doing the same would be of great help.
Thanks,
Akash

Hi Saurabh,
Thanks for the reply.
I have tried that too. Problem with that solution is that if you have used CSS in your JSP code MS word does not understand it and generates word doc which is not the same as HTML which JSP otherwise would have generated.
Akash

Missing spaces between words after importing Word document into RoboHelp HTML version 8

I created a 400+ page document in Word 2007 and imported it into RoboHelp 8 (HTML, not RoboHelp for Word). In many places, the space between a bold word and a non-bold word is no longer there. I would like to avoid having to go through the entire RH document to replace the spaces manually. Did I import incorrectly?

Looks perfect, works terribly...
Things to consider:
Chances are, the different treatments of the space are due to whether the space was included in the bolding of the word in MS Word.
Additionally, since Word files contain much underlying binary code (macros and such), your security settings might or might not be playing well with the Word stuff.
Are you importing the Word file from a network location, or from your local machine? Network traffic might be partially impacting the import, too.
Bottom line? You'll probably need to clear all formatting in the Word file and redo the formatting properly. To test this, cut a couple of pages into a new Word file, clear and redo the formatting in Word, import the Word file into another RH project, and see what results you get.
To clear the formatting:
Select text.
On the Home tab, in the Font group, click Clear Formatting.
Redo the formatting, being careful to not format the spaces.
Good luck,
Leon

Auto-generating word documents from word templates

How would one go about generating a word document based off of a word template (.dot)? For example, I have a simple JSP form which has a field "Last Name". When submitted, the "Last Name" is plugged into a corresponding bookmark in a .dot file. Then the .dot file is saved as a .doc file and presented to the user for download. So, breaking it down:
1. User fills out a jsp form with "Last Name" and hits the submit button
2. The submit button triggers a routine to:
a. open a .dot file on the server (static location)
b. find the bookmark where the last name should be plugged in
c. plugs the value of last name
d. saves the .dot as a word document
e. presents to the user for download
Has anyone done a similar thing before? Any pointers?

There's a lot of templating projects around that are usable in Java. I'm not aware of any that use closed proprietary technology like Word and I wouldn't base my design on that either. If you're stuck with that idea then I don't have any suggestions.

Generating hlp files in RoboHelp HTML

Is it possible to generate .hlp files from RoboHelp HTML version 9? We're generating help files for an older program that only uses .hlp or .chm files. I've only been able to generate .hlp files from RoboHelp for Word, and I don't really want to use it any more. But I haven't been able to generate .hlp files from RoboHelp HTML.
Thanks.

Hello PP
I'll be happy to hazard a guess as to why RoboHelp doesn't "do" WinHelp. It has to do with the history of RoboHelp. Way back around 1992 or so, RoboHelp existed largely as a plug-in to Microsoft Word that made it a lot easier to create WinHelp files. Basically it was a set of macros that formatted the arcane coding necessary inside Word documents that made things work for the WinHelp compiler.
HTML emerged later on and the first version of RoboHelp HTML was born. This created an entirely new format and an entirely new application (RoboHelp HTML or RoboHTML) was born. HTML help was the new kid on the block. As such, I'm guessing the developers were sort of watching to see if or how much it would "catch on".
So the application code bases were totally different. And remain so to this day. As Microsoft has taken measures to try and dissuade folks from using WinHelp, I'm sure RoboHelp for Word is likely on life support and probably has been for some time. RoboHelp for Word and RoboHelp HTML work in totally different ways. And given the fact Microsoft wants WinHelp gone, it simply doesn't make any sense to expend effort on making RoboHelp HTML capable of outputting WinHelp.
Cheers... Rick
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Begin learning RoboHelp HTML 7, 8 or 9 within the day!
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Importing Word Document into RH HTML

I'm trying to Import a Word Document into RoboHelp HTML and I
receive this message.
"Import Session Failed 0x80004005. "
What can I do to Import the document properly?

This is a permissions issue. Click
here for
information on how to fix this.

Losy images after importing Word document into RoboHelp 7 HTML

We imported a simple Word document into RoboHelp 7 HTML, as a
new project (from scratch).
Everything worked out pretty well (afterall, this was just a
simple Word document), and we expect to have to tweak the styles,
etc. That is understood.
However, the images that were embedded in the Word document
(as opposed to saved to disk, and only linked to the Word document)
do not look very nice in the RoboHelp 7 HTML project topics.
When we browse to the iamge folder, and view the actual image
files, these images do not look too bad. But in the Design View,
the images have display issues (solid color bars on the
sides/top/bottom of the images). When we compile to a Single Source
Layout (except PDF), the images look fine again. When we create
Printed Documentation, even for the best PDF-settings, the images
look terrible -- smudgy, like low resolution quality).
1) Except for storing the images outside of the Word document
before importing, and then manually linking them back into the
imported RoboHelp HTML files, is there a way to maximize the
quality of the imported Word images in RoboHelp HTML?
2) Why doe the images look worse in Printed Documenation
(PDF), even for the highest PDF settings, than for the other Single
Source Layouts?
While I am typing, I realized that we should try to include
the images in Word via a link to the image files on disk. Perhaps
then RoboHelp will not actually modify the image files during
import. I will report back about this one.
Your help will be greatly appreciated!

Looks perfect, works terribly...
Things to consider:
Chances are, the different treatments of the space are due to whether the space was included in the bolding of the word in MS Word.
Additionally, since Word files contain much underlying binary code (macros and such), your security settings might or might not be playing well with the Word stuff.
Are you importing the Word file from a network location, or from your local machine? Network traffic might be partially impacting the import, too.
Bottom line? You'll probably need to clear all formatting in the Word file and redo the formatting properly. To test this, cut a couple of pages into a new Word file, clear and redo the formatting in Word, import the Word file into another RH project, and see what results you get.
To clear the formatting:
Select text.
On the Home tab, in the Font group, click Clear Formatting.
Redo the formatting, being careful to not format the spaces.
Good luck,
Leon

Problems importing a Word doc into Robohelp HTML

I have a 116-page Word document with 13 chapters. When I
import this document into Robohelp HTML as a winhelp output file,
only two topics are created, rather than 13. On the Conversion
Options window, I select to have new topics created by Word style
"Heading 1" which are my chapter titles. Why doesn't Robohelp
create the topics, and what should I change to faciliate that?
Also, why don't my numbered lists from Word stay numbered in
Robohelp? Is there a way to automate numbered lists?

Thanks for your reply.
When I insert .gif files JDeveloper ends with a message saying "Process exited with exit code 0". I then go and check in the database and I find the image added to the table.
With a word doc, JDeveloper does not give that message. No message at all regarding what the status of the process is. And the document is not added to the database. No error messages too. Could this be an issue with Oracle?

Writing MS Word Document from PL/SQL

Hi,
I have an application which writes the data into EXCEL from PL/SQL. I am using follwong code to write the data.
Owa_Util.Mime_Header ( 'application/vnd.ms-excel', False);
htp.print('Content-Disposition:attachment;filename="'||v_report_title||'.xls"');
owa_Util.Http_Header_Close;
I want to know if there is any option to write the data into MS Word. If i am changing the Mime type to ms-word its generating a word document with the HTML equivalent of data. Looking forward for a quicked response.
Regards,
Dhirendra

I am not sure if you ever got your problem resolved, but I just wanted to share my experience that is is possible to have "server" side code which will get document in Oracle or another Doc. management syste, stream it back to the client and open it (I am talking about MS Office documents) in Office application or actually inside the browser (there is a little trick with the client Windows Explorer settings to enable this, otherwise it will open as an application).
It works perfectly also for TXT files, .TIFF, .jpg , .PDF etc.
You have to be correctly setting the MIME type depending on type of the application the files was created by (I can see you are doing that);
BUT your following line :
htp.print('Content-Disposition:attachment;filename="'||v_report_title||'.doc"');
==> is telling the client's browser that the file is coming over as attachment and therefore it will always prompt the user with OPEN, SAVE, CANCEL.
Here is a snippet of my code example [ writting the file into local temp dir]:
Response.AppendHeader("ContentEncoding", ctype);
// set the final Content Type
Response.ContentType = ctype;
// stream and write the file out
Response.BinaryWrite(bytBytes);
Response.End();

Headings are getting bookmarked while importing word document to Robohelp 9

HI everyone. Easter wishes in advance.
I have a problem while importing word document to Robohelp.
Version - MS Word 2010
Robohelp 9
While I import word document to Robohelp after mapping styles, my heading styles are getting tagged as bookmarks in RH.
I have customized word template along with customized RH css.
How can I prevent the headings (all the heading level used in a document) getting tagged as bookmark after I import word docs to RH.
If there is no solution is there any solution to remove bookmarks at one go from RH.
Help would be greatly appreciated.
Thanks

The quickest way to resolve this is to create a new project and import a document that causes this problem. Zip up the project and document and send it to me via my site so that I can take a look.
You can strip out any confidential content and it only needs to be a document short enough to show the problem.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Importing the word document in RoboHelp

Hi,
I am importing a word document into Robohelp 7 HTML. But after the import is completed, the entire word document is converted into a single HTML page. My requirement is that each chapter should be created into seperate HTML file based on the heading level. This will help in creating the book based on the heading level. I was able to do this task successfully with RoboHelp X5 but not with any other higher versions!!!!!

Hi there
The key to this is to ensure the Word document has been styled consistently with headings and other formatting. If it's one of the garden variety where folks just painted across text all willy nilly you will indeed see mixed results.
Pay careful attention to the intermediate dialogs you see when importing the document. The second one should offer a way to split on style.
Cheers... Rick
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To open a pdf document or word document from a JSP into a new window

Hi,
How to open a PDF document or word document from a JSP into a new window. i.e say from a jsp when a hyperlink or button is clicked it should open a new window with the pdf document or word document in it.
thanks in advance,
radki_j

Hi ,
when i tried to use the below code to open my word document , it will open as html and with some garbage details. Doesnt open as word document. How to solve this kind of probem?Need advice urgently.
Open Document

Generated Word document from Robohelp HTML

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