Generating email from SAP

Hi Experts,
I am facing some issues while sending an email from SAP GUI 720 to the external email destination.
This problem is reported by one of our customers.
Customer is trying to generate a email from SAP. As apart of body of mail he is generating the contents which
contains single/double quotes by typing it from MS word.If that content having quotes is passed as body of mail ,the email
generated from SAP is successful but the content was replaced with "#" instead of single /double quotes.
NOTE:If we use the contents that was typed from vi editor or textpad, and passing it as body of mail. Single quote
and double quotes works fine and can also view the entire body of mail .
I would like to know the following points to analyze this problem:
1. Is it the known issue? Is anyone has faced the same problem?
2.As per my understanding, when we send email for SAP UI ,the request gets queued up and then sent to the SAP gateway.
SAP gateway then sends it to the external email destination.
Is there any way to check the what is the data sent to SAP gateway?
I tried to check the Gateway traces but it does not log any data related to the email body message.
3. Whether the data will get logged in SAP log files?If yes, what is the location?
4. Whether we need to explicitely enable the SAP logs?
Looking for some inputs from experts.
Thanks,
Aarati

Found it
I can see I can usr Fm SO_DOCUMENT_SEND_API1 for this
Regards
Morten Nielsen

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I want to send outbond email from SAP ERP to Gmail useing SBWP transaction , for that i want standered BADI or BAPI or RFC to send an outbond mail.i want to send a email from sbwp t-code in that t-code we have title text box and body text box and receipent and receipent type,after entering alll those values i want trigger my badi /bapi/rfc and also that mail goes to receipent Gmail indox and also sap user outbox in sbwp t-code
Moderator message: Welcome to SCN!
Moderator message: this is considered "spec dumping", please work yourself first on your requirement.
[Rules of engagement|http://wiki.sdn.sap.com/wiki/display/HOME/RulesofEngagement]
[Asking Good Questions in the Forums to get Good Answers|/people/rob.burbank/blog/2010/05/12/asking-good-questions-in-the-forums-to-get-good-answers]
Edited by: Thomas Zloch on Jul 13, 2011 9:25 AM

Check note 455140 - Configuration of e-mail, fax, paging or SMS using SMTP
Markus

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*& Report ZSENDEMAIL                                                  *
*& Example of sending external email via SAPCONNECT                    *
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