Genius accidentally broke my original iPhone

Hi everyone. Here is a bit of my story.
I magically found my original iPhone in my drawer about 3 weeks ago. It still works! Charged it, updated it and it runs fine. Then, I made an appointment with Genius Bar at my local the Gateway Salt Lake City Apple Store to check the condition of the phone. The Genius came back and told me that he was unable to get my original SIM card out, might be something stuck in there. I never removed the sim card. It was the original AT&T SIM card that shipped with the phone back in 2007. He managed to get it out. I think he somehow forced it out of the iPhone so accidentally damaged it.
Today, I wanted to get nostalgic with my original iPhone. I pulled my current SIM card from my iPhone 4S, plugged it in to my original iPhone and it won't work! The screen said NO SIM CARD INSTALLED. I just got back from the Apple Store and the other Genius told me to pay $150 to get the phone replaced since it is an old phone and they wont carry it in store.
I need an advice, should I just go in to the store again and talk to the manager and hope that they can waive the replacement fee? Thanks.

Being nice doesn't usually work in negotiations. but it sure does work well most of the time when only you want something. Go back, be honest, be nice as you ask for what you want. If you have bought a lot of Apple goodness over the years, couldn't hurt to point that out.

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HT1476 Hi! So my original iPhone 5 charger broke and I bought a 10 ft generic iPhone 5 charger And didn't come with a power adapter, what ***** is it charges slow. Can I use a different adapter? and will it effect my battery?

Hi! So my original iPhone 5 charger broke and I bought a 10 ft generic iPhone 5 charger And didn't come with a power adapter, what ***** is it charges slow. Can I use a different adapter? and will it effect my battery?

Nice try! Take a hike.

Genius doesn't work on original iphone.

I can not get icon to appear for genius to work on iphone. I just upload to 2.1. Update went perfectly.

It was not obvious to me so thought I'd pass this on for others. After you turn on the Genius feature in iTunes you will need to resync all of your music to your iPhone to make the Genius feature work on the iPhone. The info the "Genius" uses gets added to your music files so they need to be recopied to your phone.

How do I unlock my original iPhone to be used as a backup to my iPhone 3G?

Hey Everyone,
Some background:
Back in July '08, my original iPhone died. This occurred 2-3 weeks after the 1 year warranty expired and the Genius at my local Apple Store was kind enough to still replace it with a refurbished one. However, before I met with the Genius, I bought an iPhone 3G (which is what I'm using now).
My question:
The refurbished iPhone came with firmware 1.1.4 and is useless because it keeps showing the 'connect to iTunes' image. How do I unlock it so I can use it as a back-up to my iPhone 3G?
Right now, it's just a paper weight. When I first got it, I was hoping I could connect it to iTunes to unlock it but I stopped it half way through the process because it started to cancel my iPhone 3G data plan (to replace it with the EDGE data plan). In fact, I had to go to an AT&T store to restore the data plan on my 3G.
FYI, I have no desire to jailbreak it or unlock for use with other mobile carriers. I just want to unlock the phone so that I can use it with my current AT&T plan. I also did a quick Google search an all the articles I found were for jailbreaking the iPhone.
Thanks!
Message was edited by: Calvin Koo1

Ok, weird. After starting this thread, I plugged my original iPhone into my MBP and iTunes displayed a message saying the firmware was too old to synchronize. It suggested that I upgrade the firmware. Instead of continuing, I chose to eject the iPhone and now it's activated - i.e., I can use the iPhone and access the apps (except for the ones that require a data connection). So, I guess I'm all set.
Hopefully, iTunes didn't screw up the data plan on my 3G (I don't think it did since it didn't show any message of communicating with AT&T's servers).

Original iPhone stuck in recovery mode

Hello Everyone!
I recently decided to clean out my fully functional original iPhone by pressing Erase All Content and Settings in the Settings App. When the process finished, the phone was in Recovery Mode (which apparently is normal), but iTunes didn't give me an option to restore the phone. I can see the phone under Devices, but there aren't any options:
I tried using a Hard Reset (no change) and then put the phone in DFU mode and then iTunes went through the process of downloaded and installing the firmware (progress bar on the phone, and everything), but once it finished, the phone rebooted into Recovery Mode.
I loaded RecBoot, but pushing buttons doesn't seem to do anything. I've also tried TinyUmbrella, but my only option is Enter Recovery (Exit Recovery is grayed out). When I press Enter Recovery in TinyUmbrella, the log says "Sending enter recovery request to iPhone", but nothing seems to happen.
One last detail -- whenever I connect the phone, it shows up in iTunes, and the message "Accessing iTunes Store..." shows up in the iTunes status window for about five seconds, but then there are no other messages.
Some possible clues from system.log (I've redacted some ID's):
Oct 31 06:53:44 Andrew-ODells-MacBook-Pro com.apple.usbmuxd[27]: HandleUSBMuxConnect Client 0x10441fcf0-AppleMobileDeviceHelper/com.apple.SyncServices.AppleMobileDeviceHel per requesting attach to 0x219:62078 failed, no such device
Oct 31 06:53:44 Andrew-ODells-MacBook-Pro AppleMobileDeviceHelper[17323]: AMDeviceConnect (thread 0xa0136540): Could not connect to lockdown port (62078) on device 537 - REDACTED: 0xe800006b.
Oct 31 06:53:44 Andrew-ODells-MacBook-Pro /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Apple MobileDeviceHelper.app/Contents/MacOS/AppleMobileDeviceHelper[17323]: 17323:2685625664|DeviceLinkListener.c:_copyMobileDeviceValue| ERROR: Could not connect to attached device: This device is no longer connected. Try disconnecting and reconnecting your device. (107)
Oct 31 06:53:44 Andrew-ODells-MacBook-Pro AppleMobileDeviceHelper[17323]: _AMDDeviceDetached (thread 0xa0136540): Device 'AMDevice 0x3f93b0 {UDID = REDACTED, device ID = 537, FullServiceName = REDACTED@REDACTED:4225._apple-mobdev._tcp.local.}' detached.
Oct 31 06:53:44 Andrew-ODells-MacBook-Pro AppleMobileDeviceHelper[17323]: _AMDDeviceDetached (thread 0xa0136540): Device 'AMDevice 0x3a7ea0 {UDID = REDACTED, device ID = 536, location ID = 0x24100000, product ID = 0x1290}' detached.
Oct 31 06:53:44 Andrew-ODells-MacBook-Pro AppleMobileDeviceHelper[17323]: _AMDDeviceAttachedCallbackv3 (thread 0xa0136540): Device 'AMDevice 0x3caa00 {UDID = REDACTED, device ID = 538, location ID = 0x24100000, product ID = 0x1290}' attached.
Oct 31 06:53:44 Andrew-ODells-MacBook-Pro iTunes[17320]: AMDeviceLookupApplications (thread 0xb09ab000): Was unable to start the install service on the device: 0xe800005d
Any ideas??

I also have the same problem. I am running 10.6.8 with iTunes 10.5. I am getting similar error:
11/13/11 11:06:55 PM iTunes[3291] AMDeviceLookupApplications (thread 0xb0491000): Was unable to start the install service on the device: 0xe800005d
I think something has broken between AT&T and Apple iTunes Store, because I got it to (almost) re-activate, but it never was able to sync anything and I still had the recovery mode "connect to itunes" on the phone. I was stupid to do a "full wipe" on the phone before shifting it from one kid to another kid, and now I have a brick!
I don't want to get into jailbreaking the phone just to get it to work. I keep looking for some "hidden" control-key sequences, but to no avail. I'll probably end up visiting the Apple genius bar, unless anyone has suggestions here that don't involve jailbreak.

IPhone 2.0 Update let down on original iPhone!!!

APPLE, YOU HAVE TO BE KIDDING ME!!! HAS ANYONE NOT NOTICED THAT THE SPEAKER VOLUME FOR YOUR IPOD ON THE ORIGINAL IPHONE HAS GOTTEN MUCH MUCH LOWER?
I NOW HAVE TO PUT MY EAR UP TO IT TO LISTEN TO THE SONG! WOW, IT IS SOOOO LOW?
AM I ALONE? SO ANNOYING!!!

Sad news. This happened to me long ago when I upgraded from 1.1.1 to 1.1.4 .. the volume just disappeared. I took it to the Apple store where the Genius said he'd never seen that happen before. He spent about 3 minutes testing the phone then ..
gave me a brand new one. He said that somehow the update had affected the volume somehow, he didn't know.
All that to say, after that experience I was leary about upgrading to 2.0 but I did it yesterday and wouldn't you know it .. I can barely hear the ipod or anything again. Apparently this is a rare condition that happens to only a small group of iPhone owners. My warranty expires in August so I'm scheduling an appointment at our Apple store. Hopefully they'll give me a 3G phone. I imagine that's what they'd have to give me if they don't sell the old ones anymore. I suggest that you make an appointment at your Apple store too. Take the phone in, let them listen to the volume .. perhaps this is all good news if we get brand new 3G phones for free.

Use Original iPhone as iPod Touch

Help. I want to use my original iPhone as an iPod Touch. Every time I connect to iTunes it sends me to the AT&T activation page. I have attempted to use the original SIM and obtained a new one from AT&T. These options have not solved my issue.
I havecontacted Apple Support on two separate occasions. They told me to get a new SIM from AT&T if my original SIM would not work. I have tried two different SIM cards and neither solved the issue. I called support a second time and they told me there was nothing they could do about it and to contact AT&T (yeah right) for a solution. I am disgusted with Apple for the first time in 10 years.

I never messed with my sim card/never opened it up.
After buying my new 100% ooma service I cancled at&t and now get no service and even after a restore it says WAITING FOR ACTIVATION then I slide the unlock and now I can use it just fine.
Perhaps you jail broke yours? I never did and I have no more phone service and my phone acts just like an itouch just fine. If you still have your original sim I'd ask the apples store people to put the original one back in and stop messing with the innards of the iphone as youre not supposed to opening it up at all.
I also suspect your wifi at home is password protected?
remove the password so the iphone can autoconnect and activate then aftewards you can turn back on the wifi router password.
Message was edited by: Inachu

I accidentally broke my iPhone4S screen and its out off warrantee.

I accidentally broke my iPhone4S screen and its out off warrantee. Where can I change it and how much do I have to pay?

SEARCH!!!
http://lmgtfy.com/?q=iphone+parts

Original iPhone. 1 green pixel. Dead center.

Certain not to find too much sympathy around here, if any.
Purchased the iPhone in July 2007. Apple had to replace it as the screen went dead (touch areas) in October 2008. So roughly 16 months of life out of that one.
As of yesterday, there is green pixel in the center of the screen. Did a search for this is issue and apparently it is a stuck pixel and this site (http://www.ebaspace.com/iphone-app/#_home) is the only option. Ran their fix overnight which is flashing the screen in a frantic rotation. The "stuck" pixel is still there (it is a green pixel).
So, 16 months later, it appears that this iPhone is having an issue, how bad it progresses remains to be seen. Can't say I am pleased as the phone cost me over $625 with tax, so annualized that $234.48 per year to have the pleasure of owning this phone. That is without the phone plan. Just the hardware.
Going to keep trying and possibly restore the phone to see if I can shake this green pixel and if anyone here has any other advice, appreciate your input.
My final attempt will be to go to the genius bar and see, what, if anything, can be done (ie. buy another original iPhone, if they even carry any in stock, which I highly doubt.).
I'm biting my lip on this as I have come to expect quality from Apple, which as of late with their updates for our OS, etc. has been somewhat suspect.
Apple apologists, please do not use this thread for any other reason but to advise.
Thank you all in advance.

Came across an app in the itunes store that goes for .99 to do the same thing that the link in my original post does.
Read through the reviews of this app and the solution was in review section.
Apply pressure. So I did. Green pixel is gone. Gone.
In this day and age of modern technology, sometimes it takes the old school way of banging the side of the TV to get it to work.
To those who come across this thread seeking an answer. Try the free website in my original post. If that doesn't do it, take your thumb, place it on that green or red or blue pixel and apply pressure. Fixed.

Vibrate Intensity on Original iPhone

Although it happened only every so often before the 2.0 update... the vibrate intensity on my original iPhone drops significantly almost all the time ever since the 2.0 update. I can barely feel it when it is in my pocket and I have missed numerous phone calls, text messages, etc. when in a noisy environment. It is usually stuck like that 90% of the time and I either have to turn the phone on and off to fix it (which only lasts temporarily) or I have to slide the ring volume bar back and forth in the settings menu (again, only lasts temporarily). This is really driving me crazy and I thought it would have been fixed with the 2.0.1 update. It did not.
Does anyone have any thoughts? Could it possibly be a hardware issue? Bringing it to the Genius Bar is not an issue, as I have one close to my house.

My intensity isn't intermittent like it sounds like yours is. But I am having the same issue. I did not have the original iPhone but i just got the 3G and I have never missed so many calls and texts in my life. I can never feel it vibrate

Headphones for the Original iPhone?

Besides the V-Moda Vibe - of which I've had two pair; both broke - can someone recommend a decent set of in-ear headphones that will work with the first gen iPhone? I'm working with $100-$150.
Thanks!

The thing is, not every headphone jack fits the original iPhone. I got a pair of Bose headphones for Christmas and they did not fit, for instance. I had some great in-ear buds for my iPod when the iPhone came out and they didn't fit.
If you use Ultimate Ears with a first gen iPhone, which model are they? At least I'll know those fit.

Original iPhone just shuts off

anyone had their original iPhone just freez up and shut off or restart for no reason? this occurs during phone calls, checking emails, and while on web pages as well. someone please help!!!

I have had this issue since the update to 2.0. My Phone randomly shuts off and I don't notice it until I check the time or want to use it. Then I have to do a hard rest to get it back on. I called apple last week (Thursday) and they told me to do a restore of my phone as a new phone I did that it didn't work, I called them about 2 hours ago and they created a case and suggest I go to the genius bar, on the phone they suggested it was a hardware issue with my phone since I followed all troubleshooting steps. They created a case and suggested I make an appointment online since the time they had given me on the phone will not work for me. So I will be going to the genius bar on Friday or Saturday. Currently only Thursday appointments are available in the mid afternoon and that won't work with my schedule so I have to check back online tomorrow to request an appointment.

Original iPhone - Keyboard Issues

Hi, I have an original iPhone running the 2.0 firmware. It has been running fine for the most part since I upgraded, but this morning I noticed that the bottom row of keys on the keyboard has stopped working. All of the other keys are still working fine, but from the Caps-Lock key to the backspace button, nothing works. I'm on a trip right now without my home computer that I sync with so this is really frustrating.
Has anyone else had a problem with this? If so, do you know of a quick fix other than restoring the software?
Thanks for any help.

Wow! I am so glad I found this posting. I have been having trouble with a dead area of my screen for about two to three weeks now and it has been driving me nuts. I went to the genius bar where they told me my warranty was out of date. They did a reset and my guy went off for lunch while I was waiting!!!! One of the people on the floor gave me my phone back and said it should be OK. Went home, installed it as a new phone and same problem. It has been getting much worse. Delete keys in email and voicemail inoperative, keyboard totally out of control inserting two letters and random capital letters. Apps 'Muddled' I have to keep changing from landscape to portrait mode in order for buttons to be active. Extreme frustration. I had grudgingly made another appointment to go to the genius bar tonight and now thanks to this post I am going with the knowledge that it isn't 'just me.' Thank you again. pps My daughter is going today because her 3G is switching off randomly and I also found a thread regarding that. Double thank you.

Original Iphone 2g needs an Out-of-Warranty replacement

I have an Original Iphone 2g. It is broken and needs an Out-of-Warranty replacement. However, I live in Canada and went to talk to a genius at and Apple store here who told me that because it was never available in Canada he can't touch it. He said I could drive down to the States, but that is quite the mission. I am just wondering what my options might be besides that? Can I not just mail it into apple? I don't want them to charge me $99999.99 for diagnostic fees, mail and then they say a replacement is not possible.
Thanks,
JR

The original iPhone was indeed never released in Canada, so you would have to drive to the US for service or send it someone you know in the US who could take it to Apple on your behalf and then return it to you (Apple will not accept out-of-country shipments nor ship the replacement out of the US). You could still get it replaced at an Apple Store for $149 US:
http://www.apple.com/support/iphone/service/faq/
Going through a third-party shop may be cheaper, but again it may not, depending on what's wrong with the iPhone. In either case I don't know if that old iPhone is worth it. It might be better to put the money toward a new iPhone; you can get a new unlocked 3GS for CA$375 from the Apple Store.
Regards.

2.0 & iTunes 7.1 Screwed Original iPhone Big Time!

It seems a lot of people are having issues with 2.0 and 7.1 iTunes but wondering if anyone is seeing these issues. I've add my original iPhone since Day 1 release (yes, 4 hours in line) and have been preaching the praises of Apple and this phone for the past year, I cannot be without it. Now with 2.0 and 7.1, I AM ******!
Nothing has worked correctly since this download. My touchscreen is f'd. I cannot forward email, the button simply does not work when pressed. The 'Save Picture' also does not work when pressed. I managed to become a master at typing on the touchscreen keyboard and now when I touch the letters they are highlighted as the correct letters, but a completely different letter shows up on the screen and AutoCorrect doesn't even recognize it. My caps lock will come on on its own and the delete button gets stuck on and deletes multiple lines of tex. Everything with this recent download has brought my phone to a crawl in addition to constant lock ups and reboots.
There are many others, but the biggest is the touchscreen issue. Are there others out there having the same issue? If there is a fix, please let me know, otherwise, Apple, how the **** did you miss such a simple software test?
Also, I want to move to 3G, anyone having these screen issues with 3G?

Short, I guess we were posting the same issue at the same time--or else I would've just replied to your thread w/o beginning my own. Agreed. Same issues as you (and more) since 2.0 and iTunes updates.
I really hope there is a fix because this stinks.

Genius accidentally broke my original iPhone

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