Genius Bar

This might be a silly question, but do the Apple geniuses help with many of the issues discussed on this board or do they handle technical problems exclusively? For instance, I see a lot questions here about video problems and general day-to-day difficulties. Would they be willing to handle issues like these or do you basically have to bring in a product that is somehow defective or broken?
Thanks.
Windows   Windows XP   5th Gen 30 GB

Sorry. What I'm trying to ask is this: Do they only handle issues related to broken equipment or can we go see them for issues that we may simply possess a lack of understanding about? Does that make any more sense? I can try to word it differently if I need to.
Sorry again.
Windows   Windows XP   5th Gen 30 GB

Similar Messages

  • At a Genius Bar appointment yesterday, we determined that I needed to go to Mountain Lion from Lion.  I purchased Mountain Lion at the Bar, and paused the install so that I could resume from home.  Now I can't find it to resume. Not in Downloads. ?????

    When I upgraded to Lion, my Parallels stopped working and I got a Bootcamp error message.  It had worked fine for the prior year.  I upgraded to Parallels 7.  No luck. At the Genius Bar, the Genius uninstalled Bootcamp.  No luck.  I still get "The Boot Camp partition /dev/diskOs4 used by Hard Drive 1 is missing."
    Another Genius suggested upgrading to Mountain Lion.  While at the Bar, I purchased Mountain Lion and then we paused the install so that I could resume it at home.  Once I got home, I can't find the Mountain Lion installer to resume.  It's not in the Downloads file.  Any clue?
    My business programs all run on Windows, so I have to get it operating.  The Genius Bar isn't much help.  Does anyone know how to get Mountain Lion installed?  How to get Parallels working?

    The "Geniuses" (and I use that word in sarcasm) at the Bar are lying to you. Upgrading from Lion to Mt Lion will not fix whatever problems you are having. In fact it will most likely make them worse.
    If you want to try installing Mt Lion to fix the problems you are having you will need to open the Mac App Store link in your Dock, Login to your Apple ID account for the MAS and go to your Purchases area. Mt Lion should be in there and you will be able to do a proper download. Once you either set your Mac into sleep or shut down and then left the internet connection at the Bar all record of that download was lost. So you will need to restart it again from the beginning, like described above.
    Good Luck

  • I stumped a Genius Bar guy on two iPhone points

    I recently went to the Soho Apple store and went over all my issues that I have with my iPhone. Most of them I have seen discussed over and over since the release (see my long list below). However here are two issues I have not seen discussed that are highly problematic. When I brought them up to a Genius Bar guy, he said I had found all the issues he knew of and didn't even know about these two:
    First, from your contacts, if you click on an address to look it up in Maps, if that adress contains a Fl.#, Flr.# Fl # Fl. # Floor # or anything like that, Maps cannot find the address. If you delete the Floor number out of your contact, Maps locates the address without issue. Living in NYC, I have a lot of addresses with floor numbers, so this is really annoying.
    Second, if you are on the phone, you cannot edit an existing contact, or create a new one. Why this is the case completely baffles me. Essentially, I have to write down someone's info if they give it to me over the phone and then add it after I've hung up.
    I hope apple takes note of these two biggies and also...my long list of issues:
    No copy and paste
    USB recognition in iTunes is buggy, though better since updates
    Cannot txt to mutliple addresses or forward txts
    No picture texting
    Freezes and crashes of all kinds, though better since updates
    No search feature for address book; Spotlight please??
    Email doesn't flip sideways like Safari
    General volume is too low for phone, external speakers, ringer and alerts
    Calender is not color coded for categories
    No Flash
    All that said, I love my iPhone. I just hope Apple goes the distance in raising it from a B+ to and A+ device.
    Note: I recently went to Scotland for a week. I texted quite a bit, made a few phone calls here and there and had $24 in additional charges on my bill. Not too bad. Just be sure to keep airplane mode on whenever you can, don't use Safari or any web based widgets and you shouldn't ring up a big bill overseas.

    if that adress contains a Fl.#, Flr.# Fl # Fl. # Floor # or anything like that, Maps cannot find the address.
    Google Maps used to have the same problem with Suite, St, #, etc, didn't it? Those seem okay now.
    For fun, I just tried your "Flr#" variations using Google Maps for Windows Mobile (which is almost the same as iPhone but without animated pushpins). That version also fails to find the address... unless it's spelled out explicitly as "Floor", which works.
    So it appears to be a Google problem. We should try the direct Google web service to confirm.
    PS. So I started thinking. Hey, Google has a big office in New York. They even work on Maps there:
    http://www.google.com/support/jobs/bin/static.py?page=why-ny-ny.html
    So don't they ever look up themselves? Wouldn't they figure out that "Flr" was a problem? Haha, no. Because their address is listed as:
    76 Ninth Avenue
    4th Floor
    New York, NY 10011
    With "Floor" spelled out. Which works

  • Crash Restarts - Varying Opinions from Genius Bar

    I'm experiencing intermittent Restarts and have been in to the Genius Bars several times and get different opinions on the issue. I've been told my hard drive was going, so I relaced it. Didn't fix it. I was then told it was a software issue caused by Dropbox, so I totally uninstalled it. Didn't help.
    I was also told that my video card might be the problem by one Genius Bar (haven't replaced this yet), but another Bar insisted it was software. I don't know who to believe or what to do to fix it.
    I've brought in to a Genius Bar print outs of my logs and also my Mac Pro another time and they ran tests to push my computer and that's when I was told my drive and possibly my video card were a problem, but at this time software was not said to be the issue. I got that diagnosis after replacing my hard drive.
    Here is the crash log from the Restart that just happened a little while ago, followed by data from my Kernal Log and System Log from the Console. If anyone can give me insight into what the issue is I would be completely grateful...
    CRASH LOG: 02/18/12
    Interval Since Last Panic Report:  464827 sec
    Panics Since Last Report:          2
    Anonymous UUID:                    3A379E48-BA0D-4483-85AA-883B0FE072A8
    Sat Feb 18 17:22:32 2012
    panic(cpu 1 caller 0x28fc2e): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x10, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-1504.15.3/osfmk/i386/pmap.c:3572
    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x859e2dc8 : 0x21b837 (0x5dd7fc 0x859e2dfc 0x223ce1 0x0)
    0x859e2e18 : 0x28fc2e (0x59a47c 0x10 0x0 0x0)
    0x859e2e88 : 0x29480b (0x84b7a0 0x0 0x0 0x0)
    0x859e2fb8 : 0x29555c (0x84b7a0 0xf0d000 0x0 0xfe807868)
    0x859e3028 : 0x2615b0 (0x84b7a0 0xf0d000 0x0 0xf0e000)
    0x859e3158 : 0x261b4b (0xf0e000 0x0 0x0 0x0)
    0x859e3198 : 0x283c4f (0x2b00ebc 0xf0d000 0x0 0xf0e000)
    0x859e31f8 : 0x55e363 (0x2b00ebc 0xf0d000 0x0 0x1000)
    0x859e3248 : 0x55e06c (0x19686b00 0x2b00ebc 0xf735d00 0x0)
    0x859e3268 : 0x55dd05 (0xf735d00 0x1 0x0 0x0)
    0x859e3288 : 0x55d32c (0xf735d00 0x0 0x2 0x0)
    0x859e32a8 : 0x506769 (0xf735d00 0x0 0xe6bb2000 0x1000)
    0x859e32c8 : 0xf88232 (0xf735d00 0xec4d9c0 0x859e32f8 0x560e06)
    0x859e32e8 : 0xf88049 (0x197abc00 0x6cfa0940 0xf0d000 0x1000)
    0x859e3368 : 0xf89827 (0x197abc00 0xfa3b900 0xe6c76000 0x0)
    0x859e3418 : 0x1202725 (0xf332700 0xfa3b900 0xe6c76000 0x0)
    0x859e3468 : 0x11fe9b3 (0xf332700 0xfa3b900 0xe6c76000 0x0)
    0x859e3518 : 0x30d08c (0x80d3b910 0x0 0xdfb58ec 0x1)
    0x859e3578 : 0x2ce7fc (0x859e3668 0x13804000 0x0 0x2000)
    0x859e3628 : 0x42d35f (0x114b268c 0x859e3668 0x6ceb283c 0x10)
    0x859e3648 : 0x2fa6c8 (0x859e3668 0x4 0x859e3678 0x504738)
    0x859e3678 : 0x2cfed6 (0x80d3b910 0x9c02 0x0 0x2000)
    0x859e36b8 : 0x2cff4a (0x2000 0x0 0x0 0x10)
    0x859e36d8 : 0x419f76 (0x14ecef08 0x9c02 0x0 0x2000)
    0x859e3748 : 0x450d0c (0x14ecef08 0x9c02 0x0 0x859e37ac)
    0x859e3768 : 0x452c51 (0xebf6804 0x9c02 0x0 0x859e37ac)
    0x859e37e8 : 0x44f518 (0xebf6804 0xdd0f820 0x859e3814 0x859e38b4)
    0x859e38d8 : 0x41be09 (0x1465e260 0xdd0f804 0x859e3a2c 0x859e3a3e)
    0x859e3a58 : 0x41fa8d (0x9c01 0x0 0x859e3c18 0x859e3ba8)
    0x859e3ad8 : 0x42a0bf (0xf5be004 0x859e3c04 0x0 0x859e3c18)
    0x859e3c48 : 0x2fd320 (0x859e3c68 0x3 0x859e3c98 0x58a38c)
    0x859e3c98 : 0x2dac58 (0x167c0c54 0x859e3e24 0x859e3f38 0xecc0934)
    0x859e3d28 : 0x2dba8a (0x859e3e0c 0x100 0x859e3e2c 0x0)
    0x859e3de8 : 0x2cbaa2 (0x859e3e0c 0x0 0x0 0x736668)
    0x859e3f78 : 0x4f7f90 (0xe0f0000 0xecc0830 0xecc0874 0x0)
    0x859e3fc8 : 0x2a1fd8 (0xe02a240 0x0 0x10 0x0)
          Kernel Extensions in backtrace (with dependencies):
             com.alsoft.Preview(4.4)@0xf84000->0xf8bfff
                dependency: com.apple.iokit.IOStorageFamily(1.6.3)@0x11f0000
             com.apple.iokit.IOStorageFamily(1.6.3)@0x11f0000->0x1208fff
    BSD process name corresponding to current thread: DiskWarriorRebui
    Mac OS version:
    10K549
    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: MacPro1,1 (Mac-F4208DC8)
    System uptime in nanoseconds: 848037671373
    unloaded kexts:
    com.apple.driver.AirPortBrcm43xx    423.91.27 (addr 0xf04000, size 0x1900544) - last unloaded 93753332405
    loaded kexts:
    com.alsoft.Preview    4.4 - last loaded 720665072397
    com.rogueamoeba.hermes    4.1.0
    com.parallels.kext.prl_vnic    5.0 9376.599993
    com.parallels.kext.prl_netbridge    5.0 9376.599993
    com.parallels.kext.prl_usb_connect    5.0 9376.599993
    com.parallels.kext.prl_hid_hook    5.0 9376.599993
    com.parallels.kext.prl_hypervisor    5.0 9376.599993
    com.rogueamoeba.HermesAudio    4.1.0
    com.AmbrosiaSW.AudioSupport    4.0
    com.apple.driver.AppleHWSensor    1.9.3d0
    com.apple.filesystems.autofs    2.1.0
    com.apple.driver.AudioAUUC    1.57
    com.apple.driver.AppleHDA    2.0.5f14
    com.apple.driver.AppleUpstreamUserClient    3.5.7
    com.apple.driver.AppleMCCSControl    1.0.20
    com.apple.driver.AppleMCEDriver    1.1.9
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AudioIPCDriver    1.1.6
    com.apple.driver.AppleIntelMeromProfile    19
    com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.0a1
    com.apple.driver.AppleLPC    1.5.1
    com.apple.GeForce    6.3.6
    com.apple.iokit.SCSITaskUserClient    2.6.8
    com.apple.BootCache    31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.driver.AppleIntel8254XEthernet    2.1.3b1
    com.apple.iokit.IOAHCIBlockStorage    1.6.4
    com.apple.driver.AppleUSBOHCI    4.2.0
    com.apple.driver.AppleUSBHub    4.2.4
    com.apple.driver.AppleFWOHCI    4.7.3
    com.apple.driver.AirPortBrcm43224    428.42.4
    com.apple.driver.AppleAHCIPort    2.1.7
    com.apple.driver.AppleIntelPIIXATA    2.5.1
    com.apple.driver.AppleEFINVRAM    1.4.0
    com.apple.driver.AppleUSBEHCI    4.2.4
    com.apple.driver.AppleUSBUHCI    4.2.0
    com.apple.driver.AppleACPIButtons    1.3.6
    com.apple.driver.AppleRTC    1.3.1
    com.apple.driver.AppleHPET    1.5
    com.apple.driver.AppleSMBIOS    1.7
    com.apple.driver.AppleACPIEC    1.3.6
    com.apple.driver.AppleAPIC    1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0
    com.apple.security.sandbox    1
    com.apple.security.quarantine    0
    com.apple.nke.applicationfirewall    2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement    142.6.0
    com.apple.driver.AppleProfileReadCounterAction    17
    com.apple.driver.AppleProfileTimestampAction    10
    com.apple.driver.AppleProfileThreadInfoAction    14
    com.apple.driver.AppleProfileRegisterStateAction    10
    com.apple.driver.AppleProfileKEventAction    10
    com.apple.driver.AppleProfileCallstackAction    20
    com.apple.driver.DspFuncLib    2.0.5f14
    com.apple.iokit.IOFireWireIP    2.0.3
    com.apple.driver.AppleHDAController    2.0.5f14
    com.apple.iokit.IOHDAFamily    2.0.5f14
    com.apple.iokit.IOSurface    74.2
    com.apple.iokit.IOBluetoothSerialManager    2.4.5f3
    com.apple.iokit.IOSerialFamily    10.0.3
    com.apple.iokit.IOAudioFamily    1.8.3fc2
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.iokit.AppleProfileFamily    41
    com.apple.driver.AppleSMC    3.1.0d5
    com.apple.driver.IOPlatformPluginFamily    4.7.0a1
    com.apple.nvidia.nv40hal    6.3.6
    com.apple.NVDAResman    6.3.6
    com.apple.iokit.IONDRVSupport    2.2.1
    com.apple.iokit.IOGraphicsFamily    2.2.1
    com.apple.driver.CSRUSBBluetoothHCIController    2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3
    com.apple.iokit.IOBluetoothFamily    2.4.5f3
    com.apple.driver.AppleUSBHIDKeyboard    141.5
    com.apple.driver.AppleHIDKeyboard    141.5
    com.apple.iokit.IOUSBHIDDriver    4.2.0
    com.apple.driver.AppleUSBMergeNub    4.2.4
    com.apple.driver.AppleUSBComposite    3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.8
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.6
    com.apple.iokit.IOCDStorageFamily    1.6.1
    com.apple.driver.XsanFilter    402.1
    com.apple.iokit.IOATAPIProtocolTransport    2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.8
    com.apple.iokit.IOFireWireFamily    4.2.6
    com.apple.iokit.IOUSBUserClient    4.2.4
    com.apple.iokit.IO80211Family    320.1
    com.apple.iokit.IONetworkingFamily    1.10
    com.apple.iokit.IOAHCIFamily    2.0.6
    com.apple.iokit.IOATAFamily    2.5.1
    com.apple.iokit.IOUSBFamily    4.2.4
    com.apple.driver.AppleEFIRuntime    1.4.0
    com.apple.iokit.IOHIDFamily    1.6.6
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    6
    com.apple.driver.DiskImages    289
    com.apple.iokit.IOStorageFamily    1.6.3
    com.apple.driver.AppleACPIPlatform    1.3.6
    com.apple.iokit.IOPCIFamily    2.6.5
    com.apple.iokit.IOACPIFamily    1.3.0
    Model: MacPro1,1, BootROM MP11.005D.B00, 8 processors, 3 GHz, 8 GB, SMC 1.7f10
    Graphics: NVIDIA GeForce 7300 GT, NVIDIA GeForce 7300 GT, PCIe, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    PCI Card: NVIDIA GeForce 7300 GT, sppci_displaycontroller, Slot-1
    PCI Card: pci1033,35, sppci_usbopenhost, Slot-3@13,0,0
    PCI Card: pci1033,35, sppci_usbopenhost, Slot-3@13,0,1
    PCI Card: pci1033,e0, USB Enhanced Host Controller, Slot-3@13,0,2
    PCI Card: pci104c,8024, sppci_ieee1394openhci, Slot-3@13,3,0
    PCI Card: pci1033,35, sppci_usbopenhost, Slot-2@16,0,0
    PCI Card: pci1033,35, sppci_usbopenhost, Slot-2@16,0,1
    PCI Card: pci1033,e0, USB Enhanced Host Controller, Slot-2@16,0,2
    Serial ATA Device: ST31000524AS, 931.51 GB
    Serial ATA Device: ST31500341AS, 1.36 TB
    Serial ATA Device: ST3500418AS, 465.76 GB
    Serial ATA Device: ST31500341AS, 1.36 TB
    Parallel ATA Device: OPTIARC DVD RW AD-7170A
    USB Device: Hub, 0x03f0  (Hewlett Packard), 0x2524, 0xfd500000 / 2
    USB Device: CTE-650, 0x056a  (WACOM Co., Ltd.), 0x0018, 0xfd540000 / 4
    USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfd510000 / 3
    USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x024f, 0xfd512000 / 5
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8206, 0x5d200000 / 2
    USB Device: CRCA102-3I1, 0x0764  (Cyber Power Systems, Inc.), 0x0501, 0x3d200000 / 3
    USB Device: Hub, 0x05ac  (Apple Inc.), 0x9101, 0x3d100000 / 2
    USB Device: HP LaserJet 1200, 0x03f0  (Hewlett Packard), 0x0317, 0xfc200000 / 2
    FireWire Device: built-in_hub, Up to 800 Mb/sec
    KERNAL LOG - 02/18/12
    Feb 18 15:20:37 localhost kernel[0]: FireWire runtime power conservation disabled. (2)
    Feb 18 15:20:37 localhost kernel[0]: rooting via boot-uuid from /chosen: 396ECFBD-F4DC-3A02-80FF-E191FC7B2953
    Feb 18 15:20:37 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    Feb 18 15:20:37 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
    Feb 18 15:20:37 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
    Feb 18 15:20:37 localhost kernel[0]: AppleIntelCPUPowerManagementClient: ready
    Feb 18 15:20:37 localhost kernel[0]: BTCOEXIST off
    Feb 18 15:20:37 localhost kernel[0]: wl0: Broadcom BCM4328 802.11 Wireless Controller
    Feb 18 15:20:37 localhost kernel[0]: 5.10.131.42
    Feb 18 15:20:37 localhost kernel[0]: USBF:    0.490    AppleUSBOHCI[0xd443000]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 15:20:37 localhost kernel[0]: USBF:    0.496    AppleUSBOHCI[0xd4ba000]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 15:20:37 localhost kernel[0]: USBF:    0.499    AppleUSBOHCI[0xd507800]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 15:20:37 localhost kernel[0]: USBF:    0.500    AppleUSBOHCI[0xd443800]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 15:20:37 localhost kernel[0]: USBF:    0.510    AppleUSBOHCI[0xd507800]::CreateRootHubDevice  Bus 32 already taken
    Feb 18 15:20:37 localhost kernel[0]: USBF:    0.510    AppleUSBOHCI[0xd443800]::CreateRootHubDevice  Bus 0 already taken
    Feb 18 15:20:37 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleAHCI/PRT0 @0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageDri ver/ST31000524AS Media/IOGUIDPartitionScheme/Mac Pro@2
    Feb 18 15:20:37 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
    Feb 18 15:20:37 localhost kernel[0]: FireWire (OHCI) TI ID 8025 built-in now active, GUID 001e52fffe3303a6; max speed s800.
    Feb 18 15:20:37 localhost kernel[0]: FireWire (OHCI) TI ID 8024 PCI now active, GUID 00000000000001ae; max speed s400.
    Feb 18 15:20:37 localhost kernel[0]: USBF:    1.341    [0xd73a600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0x3d100000)
    Feb 18 15:20:37 localhost kernel[0]: [Bluetooth::CSRHIDTransition] switchToHCIMode (legacy)
    Feb 18 15:20:37 localhost kernel[0]: [Bluetooth::CSRHIDTransition] transition complete.
    Feb 18 15:20:37 localhost kernel[0]: CSRUSBBluetoothHCIController::setupHardware super returned 0
    Feb 18 15:20:37 localhost kernel[0]: USBF:    4.439    [0xd73a600] The IOUSBFamily was not able to enumerate a device.
    Feb 18 15:20:38 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:10:55:58
    Feb 18 15:20:38 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:10:55:59
    Feb 18 15:20:38 localhost kernel[0]: AirPort_Brcm43224: Ethernet address 00:19:e3:de:50:ab
    Feb 18 15:20:38 localhost kernel[0]: IO80211Controller::dataLinkLayerAttachComplete():  adding AppleEFINVRAM notification
    Feb 18 15:20:38 localhost kernel[0]: systemShutdown false
    Feb 18 15:20:38 localhost kernel[0]: USBF:    5.343    [0xd73a600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0x3d100000)
    Feb 18 15:20:38 localhost kernel[0]: AirPort: Link Down on en2. Reason 8 (Disassociated because station leaving).
    Feb 18 15:20:39 localhost kernel[0]: NVDANV40HAL loaded and registered.
    Feb 18 15:20:39 localhost kernel[0]: Ethernet [Intel8254X]: Link down on en1
    Feb 18 15:20:39 localhost kernel[0]: Previous Shutdown Cause: 0
    Feb 18 15:20:40 steven-shmerlers-mac-pro kernel[0]: DSMOS has arrived
    Feb 18 15:20:42 steven-shmerlers-mac-pro kernel[0]: USBF:    8.839    [0xd73a600] The IOUSBFamily was not able to enumerate a device.
    Feb 18 15:20:42 steven-shmerlers-mac-pro kernel[0]: Ethernet [Intel8254x]: Link up on en1, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [792d,af48,0de1,0e00,cde1,3800]
    Feb 18 15:20:42 steven-shmerlers-mac-pro kernel[0]: USBF:    9.727    [0xd73a600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0x3d100000)
    Feb 18 15:20:43 steven-shmerlers-mac-pro kernel[0]: USBF:    10.591    [0xd73a600] The IOUSBFamily gave up enumerating a USB device after 10 retries.  (Port 1 of Hub at 0x3d100000)
    Feb 18 15:20:43 steven-shmerlers-mac-pro kernel[0]: USBF:    10.591    [0xd73a600] The IOUSBFamily was not able to enumerate a device.
    Feb 18 15:20:56 steven-shmerlers-mac-pro kernel[0]: /drv/ HypApic.c:234   Host APIC  phy 0xFEE00000  lin 0x85905000  ver 0x14
    Feb 18 15:20:56 steven-shmerlers-mac-pro kernel[0]: /drv/ HypVtd.c:3500   [vtdInit]
    Feb 18 15:20:56 steven-shmerlers-mac-pro kernel[0]: /drv/ HypVtd.c:3516   [vtdInit] VTD initialization disabled
    Feb 18 15:20:56 steven-shmerlers-mac-pro kernel[0]: /drv/ HypLowCache.c:173   Low cache initialized (12416 kB for 16 VMs on 8192 MB)
    Feb 18 15:20:56 steven-shmerlers-mac-pro kernel[0]: /drv/ HypSMBios.c:54   Failed to find SMBios entry point
    Feb 18 15:20:56 steven-shmerlers-mac-pro kernel[0]: /drv/ HypModule.c:174   Parallels IPI irq = 0 ipi = 0(0x0)
    Feb 18 15:20:56 steven-shmerlers-mac-pro kernel[0]: /drv/ HypModule.c:181   Parallels Hypervisor 5.0.9376.599993 loaded.
    Feb 18 15:20:56 steven-shmerlers-mac-pro kernel[0]: /prl_hid/ Parallels HID Helper started.
    Feb 18 15:20:56 steven-shmerlers-mac-pro kernel[0]: com.parallels.kext.prlnet 5.0.9376.599993 has started.
    Feb 18 15:20:56 steven-shmerlers-mac-pro kernel[0]: com.parallels.kext.vnic 5.0.9376.599993 has started.
    Feb 18 15:20:57 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic: created vnic0
    Feb 18 15:20:57 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic: created vnic1
    Feb 18 15:21:00 steven-shmerlers-mac-pro kernel[0]: prl_net::bindHw: (1) failed to setup promisc mode: 66
    Feb 18 15:21:01: --- last message repeated 1 time ---
    Feb 18 15:21:01 steven-shmerlers-mac-pro kernel[0]: /drv/ HypIoctls.c:855   Ioctl VT-d status: 0
    Feb 18 16:19:07 localhost kernel[0]: irectories
    Feb 18 16:19:08 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:10:55:58
    Feb 18 16:19:08 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:10:55:59
    Feb 18 16:19:08 localhost kernel[0]: AirPort_Brcm43224: Ethernet address 00:19:e3:de:50:ab
    Feb 18 16:19:08 localhost kernel[0]: IO80211Controller::dataLinkLayerAttachComplete():  adding AppleEFINVRAM notification
    Feb 18 16:19:09 localhost kernel[0]: systemShutdown false
    Feb 18 16:19:09 localhost kernel[0]: USBF:    8.848    [0xd690700] The IOUSBFamily was not able to enumerate a device.
    Feb 18 16:19:10 localhost kernel[0]: USBF:    9.737    [0xd690700] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0x3d100000)
    Feb 18 16:19:11 localhost kernel[0]: USBF:    10.601    [0xd690700] The IOUSBFamily gave up enumerating a USB device after 10 retries.  (Port 1 of Hub at 0x3d100000)
    Feb 18 16:19:11 localhost kernel[0]: USBF:    10.601    [0xd690700] The IOUSBFamily was not able to enumerate a device.
    Feb 18 16:19:19 localhost kernel[0]: AirPort: Link Down on en2. Reason 8 (Disassociated because station leaving).
    Feb 18 16:19:19 localhost kernel[0]: jnl: disk0s2: replay_journal: from: 13454336 to: 14223360 (joffset 0xe8e000)
    Feb 18 16:19:19 localhost kernel[0]: jnl: disk3s2: replay_journal: from: 98000896 to: 101335040 (joffset 0x1a636000)
    Feb 18 16:19:20 localhost kernel[0]: jnl: disk0s2: journal replay done.
    Feb 18 16:19:20 localhost kernel[0]: Previous Shutdown Cause: 3
    Feb 18 16:19:21 steven-shmerlers-mac-pro kernel[0]: jnl: disk2s2: replay_journal: from: 44462080 to: 45092864 (joffset 0x2472000)
    Feb 18 16:19:21 steven-shmerlers-mac-pro kernel[0]: DSMOS has arrived
    Feb 18 16:19:21 steven-shmerlers-mac-pro kernel[0]: NVDANV40HAL loaded and registered.
    Feb 18 16:19:21 steven-shmerlers-mac-pro kernel[0]: jnl: disk2s2: journal replay done.
    Feb 18 16:19:21 steven-shmerlers-mac-pro kernel[0]: jnl: disk2s3: replay_journal: from: 3319808 to: 3834880 (joffset 0x739000)
    Feb 18 16:19:21 steven-shmerlers-mac-pro kernel[0]: jnl: disk2s3: journal replay done.
    Feb 18 16:19:21 steven-shmerlers-mac-pro kernel[0]: jnl: disk3s2: journal replay done.
    Feb 18 16:19:21 steven-shmerlers-mac-pro kernel[0]: hfs: Removed 0 orphaned / unlinked files and 28 directories
    Feb 18 16:19:27 steven-shmerlers-mac-pro kernel[0]: /drv/ HypApic.c:234   Host APIC  phy 0xFEE00000  lin 0x857f5000  ver 0x14
    Feb 18 16:19:27 steven-shmerlers-mac-pro kernel[0]: /drv/ HypVtd.c:3500   [vtdInit]
    Feb 18 16:19:27 steven-shmerlers-mac-pro kernel[0]: /drv/ HypVtd.c:3516   [vtdInit] VTD initialization disabled
    Feb 18 16:19:27 steven-shmerlers-mac-pro kernel[0]: /drv/ HypLowCache.c:173   Low cache initialized (12416 kB for 16 VMs on 8192 MB)
    Feb 18 16:19:27 steven-shmerlers-mac-pro kernel[0]: /drv/ HypSMBios.c:54   Failed to find SMBios entry point
    Feb 18 16:19:27 steven-shmerlers-mac-pro kernel[0]: /drv/ HypModule.c:174   Parallels IPI irq = 0 ipi = 0(0x0)
    Feb 18 16:19:27 steven-shmerlers-mac-pro kernel[0]: /drv/ HypModule.c:181   Parallels Hypervisor 5.0.9376.599993 loaded.
    Feb 18 16:19:27 steven-shmerlers-mac-pro kernel[0]: /prl_hid/ Parallels HID Helper started.
    Feb 18 16:19:27 steven-shmerlers-mac-pro kernel[0]: com.parallels.kext.prlnet 5.0.9376.599993 has started.
    Feb 18 16:19:27 steven-shmerlers-mac-pro kernel[0]: com.parallels.kext.vnic 5.0.9376.599993 has started.
    Feb 18 16:19:27 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic: created vnic0
    Feb 18 16:19:27 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic: created vnic1
    Feb 18 16:19:29 steven-shmerlers-mac-pro kernel[0]: prl_net::bindHw: (1) failed to setup promisc mode: 66
    Feb 18 16:19:30: --- last message repeated 1 time ---
    Feb 18 16:19:30 steven-shmerlers-mac-pro kernel[0]: /drv/ HypIoctls.c:855   Ioctl VT-d status: 0
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: systemShutdown true
    Feb 18 16:22:53: --- last message repeated 1 time ---
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: Kext loading now disabled.
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: Kext unloading now disabled.
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: Kext autounloading now disabled.
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: Kernel requests now disabled.
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: com.parallels.kext.prlnet 5.0.9376.599993 is unloading.
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: Kext unloading is disabled (com.parallels.kext.prl_netbridge).
    Feb 18 16:22:53: --- last message repeated 2 times ---
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: com.parallels.kext.vnic 5.0.9376.599993 is unloading.
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic_bus: wait for detach for 0
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic_bus::detach_handler for 0
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic_bus: detached 0
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic: destroyed vnic0
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic_bus: wait for detach for 1
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic_bus::detach_handler for 1
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic_bus: detached 1
    Feb 18 16:22:53 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic: destroyed vnic1
    Feb 18 16:22:54 steven-shmerlers-mac-pro kernel[0]: Kext unloading is disabled (com.parallels.kext.prl_vnic).
    Feb 18 17:07:25 localhost kernel[0]: npvhash=4095
    Feb 18 17:07:25 localhost kernel[0]: PAE enabled
    Feb 18 17:07:25 localhost kernel[0]: 64 bit mode enabled
    Feb 18 17:07:25 localhost kernel[0]: Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    Feb 18 17:07:25 localhost kernel[0]: vm_page_bootstrap: 2041937 free pages and 38831 wired pages
    Feb 18 17:07:25 localhost kernel[0]: standard timeslicing quantum is 10000 us
    Feb 18 17:07:25 localhost kernel[0]: mig_table_max_displ = 73
    Feb 18 17:07:25 localhost kernel[0]: AppleACPICPU: ProcessorId=0 LocalApicId=0 Enabled
    Feb 18 17:07:25 localhost kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=1 Enabled
    Feb 18 17:07:25 localhost kernel[0]: AppleACPICPU: ProcessorId=2 LocalApicId=2 Enabled
    Feb 18 17:07:25 localhost kernel[0]: AppleACPICPU: ProcessorId=3 LocalApicId=6 Enabled
    Feb 18 17:07:25 localhost kernel[0]: AppleACPICPU: ProcessorId=4 LocalApicId=3 Enabled
    Feb 18 17:07:25 localhost kernel[0]: AppleACPICPU: ProcessorId=5 LocalApicId=7 Enabled
    Feb 18 17:07:25 localhost kernel[0]: AppleACPICPU: ProcessorId=6 LocalApicId=4 Enabled
    Feb 18 17:07:25 localhost kernel[0]: AppleACPICPU: ProcessorId=7 LocalApicId=5 Enabled
    Feb 18 17:07:25 localhost kernel[0]: calling mpo_policy_init for TMSafetyNet
    Feb 18 17:07:25 localhost kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
    Feb 18 17:07:25 localhost kernel[0]: calling mpo_policy_init for Quarantine
    Feb 18 17:07:25 localhost kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
    Feb 18 17:07:25 localhost kernel[0]: calling mpo_policy_init for Sandbox
    Feb 18 17:07:25 localhost kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
    Feb 18 17:07:25 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
    Feb 18 17:07:25 localhost kernel[0]: The Regents of the University of California. All rights reserved.
    Feb 18 17:07:25 localhost kernel[0]: MAC Framework successfully initialized
    Feb 18 17:07:25 localhost kernel[0]: using 16384 buffer headers and 4096 cluster IO buffer headers
    Feb 18 17:07:25 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
    Feb 18 17:07:25 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
    Feb 18 17:07:25 localhost kernel[0]: PFM64 0xf10000000, 0xf0000000
    Feb 18 17:07:25 localhost kernel[0]: [ PCI configuration begin ]
    Feb 18 17:07:25 localhost kernel[0]: AppleIntelCPUPowerManagement: (built 16:44:45 Jun  7 2011) initialization complete
    Feb 18 17:07:25 localhost kernel[0]: PCI configuration changed (bridge=4 device=1 cardbus=0)
    Feb 18 17:07:25 localhost kernel[0]: [ PCI configuration end, bridges 19 devices 32 ]
    Feb 18 17:07:25 localhost kernel[0]: mbinit: done (64 MB memory set for mbuf pool)
    Feb 18 17:07:25 localhost kernel[0]: USBF:    0.419    AppleUSBEHCI[0xd4ba800]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 17:07:25 localhost kernel[0]: USBF:    0.428    AppleUSBEHCI[0xd4f3000]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 17:07:25 localhost kernel[0]: USBF:    0.428    AppleUSBEHCI[0xd4f3000]::CreateRootHubDevice  Bus 64 already taken
    Feb 18 17:07:25 localhost kernel[0]: FireWire runtime power conservation disabled. (2)
    Feb 18 17:07:25 localhost kernel[0]: rooting via boot-uuid from /chosen: 396ECFBD-F4DC-3A02-80FF-E191FC7B2953
    Feb 18 17:07:25 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    Feb 18 17:07:25 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
    Feb 18 17:07:25 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
    Feb 18 17:07:25 localhost kernel[0]: AppleIntelCPUPowerManagementClient: ready
    Feb 18 17:07:25 localhost kernel[0]: BTCOEXIST off
    Feb 18 17:07:25 localhost kernel[0]: wl0: Broadcom BCM4328 802.11 Wireless Controller
    Feb 18 17:07:25 localhost kernel[0]: 5.10.131.42
    Feb 18 17:07:25 localhost kernel[0]: USBF:    0.486    AppleUSBOHCI[0xd412800]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 17:07:25 localhost kernel[0]: USBF:    0.488    AppleUSBOHCI[0xd44c000]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 17:07:25 localhost kernel[0]: USBF:    0.493    AppleUSBOHCI[0xd4ba000]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 17:07:25 localhost kernel[0]: USBF:    0.495    AppleUSBOHCI[0xd4f3800]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 17:07:25 localhost kernel[0]: USBF:    0.505    AppleUSBOHCI[0xd4ba000]::CreateRootHubDevice  Bus 0 already taken
    Feb 18 17:07:25 localhost kernel[0]: USBF:    0.505    AppleUSBOHCI[0xd4f3800]::CreateRootHubDevice  Bus 32 already taken
    Feb 18 17:07:25 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleAHCI/PRT0 @0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageDri ver/ST31000524AS Media/IOGUIDPartitionScheme/Mac Pro@2
    Feb 18 17:07:25 localhost kernel[0]: BSD root: disk1s2, major 14, minor 5
    Feb 18 17:07:25 localhost kernel[0]: FireWire (OHCI) TI ID 8025 built-in now active, GUID 001e52fffe3303a6; max speed s800.
    Feb 18 17:07:25 localhost kernel[0]: FireWire (OHCI) TI ID 8024 PCI now active, GUID 00000000000001ae; max speed s400.
    Feb 18 17:07:25 localhost kernel[0]: USBF:    1.370    [0xd734600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0x3d100000)
    Feb 18 17:07:25 localhost kernel[0]: [Bluetooth::CSRHIDTransition] switchToHCIMode (legacy)
    Feb 18 17:07:25 localhost kernel[0]: [Bluetooth::CSRHIDTransition] transition complete.
    Feb 18 17:07:25 localhost kernel[0]: CSRUSBBluetoothHCIController::setupHardware super returned 0
    Feb 18 17:07:25 localhost kernel[0]: USBF:    4.468    [0xd734600] The IOUSBFamily was not able to enumerate a device.
    Feb 18 17:07:26 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:10:55:58
    Feb 18 17:07:26 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:10:55:59
    Feb 18 17:07:26 localhost kernel[0]: AirPort_Brcm43224: Ethernet address 00:19:e3:de:50:ab
    Feb 18 17:07:26 localhost kernel[0]: IO80211Controller::dataLinkLayerAttachComplete():  adding AppleEFINVRAM notification
    Feb 18 17:07:26 localhost kernel[0]: systemShutdown false
    Feb 18 17:07:27 localhost kernel[0]: USBF:    5.372    [0xd734600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0x3d100000)
    Feb 18 17:07:28 localhost kernel[0]: AirPort: Link Down on en2. Reason 8 (Disassociated because station leaving).
    Feb 18 17:07:29 steven-shmerlers-mac-pro kernel[0]: NVDANV40HAL loaded and registered.
    Feb 18 17:07:29 steven-shmerlers-mac-pro kernel[0]: Previous Shutdown Cause: 3
    Feb 18 17:07:30 steven-shmerlers-mac-pro kernel[0]: DSMOS has arrived
    Feb 18 17:07:30 steven-shmerlers-mac-pro kernel[0]: USBF:    8.868    [0xd734600] The IOUSBFamily was not able to enumerate a device.
    Feb 18 17:07:31 steven-shmerlers-mac-pro kernel[0]: USBF:    9.756    [0xd734600] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0x3d100000)
    Feb 18 17:07:32 steven-shmerlers-mac-pro kernel[0]: USBF:    10.620    [0xd734600] The IOUSBFamily gave up enumerating a USB device after 10 retries.  (Port 1 of Hub at 0x3d100000)
    Feb 18 17:07:32 steven-shmerlers-mac-pro kernel[0]: USBF:    10.620    [0xd734600] The IOUSBFamily was not able to enumerate a device.
    Feb 18 17:07:41 steven-shmerlers-mac-pro kernel[0]: /drv/ HypApic.c:234   Host APIC  phy 0xFEE00000  lin 0x859fe000  ver 0x14
    Feb 18 17:07:41 steven-shmerlers-mac-pro kernel[0]: /drv/ HypVtd.c:3500   [vtdInit]
    Feb 18 17:07:41 steven-shmerlers-mac-pro kernel[0]: /drv/ HypVtd.c:3516   [vtdInit] VTD initialization disabled
    Feb 18 17:07:41 steven-shmerlers-mac-pro kernel[0]: /drv/ HypLowCache.c:173   Low cache initialized (12416 kB for 16 VMs on 8192 MB)
    Feb 18 17:07:41 steven-shmerlers-mac-pro kernel[0]: /drv/ HypSMBios.c:54   Failed to find SMBios entry point
    Feb 18 17:07:41 steven-shmerlers-mac-pro kernel[0]: /drv/ HypModule.c:174   Parallels IPI irq = 0 ipi = 0(0x0)
    Feb 18 17:07:41 steven-shmerlers-mac-pro kernel[0]: /drv/ HypModule.c:181   Parallels Hypervisor 5.0.9376.599993 loaded.
    Feb 18 17:07:41 steven-shmerlers-mac-pro kernel[0]: /prl_hid/ Parallels HID Helper started.
    Feb 18 17:07:41 steven-shmerlers-mac-pro kernel[0]: com.parallels.kext.prlnet 5.0.9376.599993 has started.
    Feb 18 17:07:41 steven-shmerlers-mac-pro kernel[0]: com.parallels.kext.vnic 5.0.9376.599993 has started.
    Feb 18 17:07:43 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic: created vnic0
    Feb 18 17:07:43 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic: created vnic1
    Feb 18 17:07:45 steven-shmerlers-mac-pro kernel[0]: prl_net::bindHw: (1) failed to setup promisc mode: 66
    Feb 18 17:07:47: --- last message repeated 1 time ---
    Feb 18 17:07:47 steven-shmerlers-mac-pro kernel[0]: /drv/ HypIoctls.c:855   Ioctl VT-d status: 0
    Feb 18 17:22:16 localhost kernel[0]: npvhash=4095
    Feb 18 17:22:16 localhost kernel[0]: PAE enabled
    Feb 18 17:22:16 localhost kernel[0]: 64 bit mode enabled
    Feb 18 17:22:16 localhost kernel[0]: Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    Feb 18 17:22:16 localhost kernel[0]: vm_page_bootstrap: 2041937 free pages and 38831 wired pages
    Feb 18 17:22:16 localhost kernel[0]: standard timeslicing quantum is 10000 us
    Feb 18 17:22:16 localhost kernel[0]: mig_table_max_displ = 73
    Feb 18 17:22:16 localhost kernel[0]: AppleACPICPU: ProcessorId=0 LocalApicId=0 Enabled
    Feb 18 17:22:16 localhost kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=1 Enabled
    Feb 18 17:22:16 localhost kernel[0]: AppleACPICPU: ProcessorId=2 LocalApicId=7 Enabled
    Feb 18 17:22:16 localhost kernel[0]: AppleACPICPU: ProcessorId=3 LocalApicId=6 Enabled
    Feb 18 17:22:16 localhost kernel[0]: AppleACPICPU: ProcessorId=4 LocalApicId=5 Enabled
    Feb 18 17:22:16 localhost kernel[0]: AppleACPICPU: ProcessorId=5 LocalApicId=2 Enabled
    Feb 18 17:22:16 localhost kernel[0]: AppleACPICPU: ProcessorId=6 LocalApicId=3 Enabled
    Feb 18 17:22:16 localhost kernel[0]: AppleACPICPU: ProcessorId=7 LocalApicId=4 Enabled
    Feb 18 17:22:16 localhost kernel[0]: calling mpo_policy_init for TMSafetyNet
    Feb 18 17:22:16 localhost kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
    Feb 18 17:22:16 localhost kernel[0]: calling mpo_policy_init for Quarantine
    Feb 18 17:22:16 localhost kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
    Feb 18 17:22:16 localhost kernel[0]: calling mpo_policy_init for Sandbox
    Feb 18 17:22:16 localhost kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
    Feb 18 17:22:16 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
    Feb 18 17:22:16 localhost kernel[0]: The Regents of the University of California. All rights reserved.
    Feb 18 17:22:16 localhost kernel[0]: MAC Framework successfully initialized
    Feb 18 17:22:16 localhost kernel[0]: using 16384 buffer headers and 4096 cluster IO buffer headers
    Feb 18 17:22:16 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
    Feb 18 17:22:16 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
    Feb 18 17:22:16 localhost kernel[0]: PFM64 0xf10000000, 0xf0000000
    Feb 18 17:22:16 localhost kernel[0]: [ PCI configuration begin ]
    Feb 18 17:22:16 localhost kernel[0]: AppleIntelCPUPowerManagement: (built 16:44:45 Jun  7 2011) initialization complete
    Feb 18 17:22:16 localhost kernel[0]: PCI configuration changed (bridge=4 device=1 cardbus=0)
    Feb 18 17:22:16 localhost kernel[0]: [ PCI configuration end, bridges 19 devices 32 ]
    Feb 18 17:22:16 localhost kernel[0]: mbinit: done (64 MB memory set for mbuf pool)
    Feb 18 17:22:16 localhost kernel[0]: USBF:    0.424    AppleUSBEHCI[0xd4bd800]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 17:22:16 localhost kernel[0]: USBF:    0.432    AppleUSBEHCI[0xd50e000]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 17:22:16 localhost kernel[0]: USBF:    0.433    AppleUSBEHCI[0xd50e000]::CreateRootHubDevice  Bus 64 already taken
    Feb 18 17:22:16 localhost kernel[0]: FireWire runtime power conservation disabled. (2)
    Feb 18 17:22:16 localhost kernel[0]: rooting via boot-uuid from /chosen: 396ECFBD-F4DC-3A02-80FF-E191FC7B2953
    Feb 18 17:22:16 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    Feb 18 17:22:16 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
    Feb 18 17:22:16 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
    Feb 18 17:22:16 localhost kernel[0]: AppleIntelCPUPowerManagementClient: ready
    Feb 18 17:22:16 localhost kernel[0]: BTCOEXIST off
    Feb 18 17:22:16 localhost kernel[0]: wl0: Broadcom BCM4328 802.11 Wireless Controller
    Feb 18 17:22:16 localhost kernel[0]: 5.10.131.42
    Feb 18 17:22:16 localhost kernel[0]: USBF:    0.491    AppleUSBOHCI[0xd411800]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 17:22:16 localhost kernel[0]: USBF:    0.493    AppleUSBOHCI[0xd450000]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 17:22:16 localhost kernel[0]: USBF:    0.500    AppleUSBOHCI[0xd4bd000]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 17:22:16 localhost kernel[0]: USBF:    0.501    AppleUSBOHCI[0xd50e800]::CheckSleepCapability - controller will be unloaded across sleep
    Feb 18 17:22:16 localhost kernel[0]: USBF:    0.518    AppleUSBOHCI[0xd4bd000]::CreateRootHubDevice  Bus 0 already taken
    Feb 18 17:22:16 localhost kernel[0]: USBF:    0.518    AppleUSBOHCI[0xd50e800]::CreateRootHubDevice  Bus 32 already taken
    Feb 18 17:22:16 localhost kernel[0]: FireWire (OHCI) TI ID 8025 built-in now active, GUID 001e52fffe3303a6; max speed s800.
    Feb 18 17:22:16 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleAHCI/PRT0 @0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageDri ver/ST31000524AS Media/IOGUIDPartitionScheme/Mac Pro@2
    Feb 18 17:22:16 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
    Feb 18 17:22:16 localhost kernel[0]: FireWire (OHCI) TI ID 8024 PCI now active, GUID 00000000000001ae; max speed s400.
    Feb 18 17:22:16 localhost kernel[0]: jnl: unknown-dev: replay_journal: from: 25977856 to: 30227456 (joffset 0x1d1c000)
    Feb 18 17:22:16 localhost kernel[0]: USBF:    1.416    [0xd696500] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0x3d100000)
    Feb 18 17:22:16 localhost kernel[0]: [Bluetooth::CSRHIDTransition] switchToHCIMode (legacy)
    Feb 18 17:22:16 localhost kernel[0]: jnl: unknown-dev: journal replay done.
    Feb 18 17:22:16 localhost kernel[0]: [Bluetooth::CSRHIDTransition] transition complete.
    Feb 18 17:22:16 localhost kernel[0]: CSRUSBBluetoothHCIController::setupHardware super returned 0
    Feb 18 17:22:16 localhost kernel[0]: hfs: Removed 7 orphaned / unlinked files and 0 directories
    Feb 18 17:22:16 localhost kernel[0]: USBF:    4.514    [0xd696500] The IOUSBFamily was not able to enumerate a device.
    Feb 18 17:22:16 localhost kernel[0]: USBF:    5.418    [0xd696500] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0x3d100000)
    Feb 18 17:22:17 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:10:55:58
    Feb 18 17:22:17 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:10:55:59
    Feb 18 17:22:17 localhost kernel[0]: AirPort_Brcm43224: Ethernet address 00:19:e3:de:50:ab
    Feb 18 17:22:17 localhost kernel[0]: IO80211Controller::dataLinkLayerAttachComplete():  adding AppleEFINVRAM notification
    Feb 18 17:22:17 localhost kernel[0]: systemShutdown false
    Feb 18 17:22:19 localhost kernel[0]: USBF:    8.914    [0xd696500] The IOUSBFamily was not able to enumerate a device.
    Feb 18 17:22:20 localhost kernel[0]: USBF:    9.802    [0xd696500] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in.  It will keep retrying.  (Port 1 of Hub at 0x3d100000)
    Feb 18 17:22:21 localhost kernel[0]: USBF:    10.666    [0xd696500] The IOUSBFamily gave up enumerating a USB device after 10 retries.  (Port 1 of Hub at 0x3d100000)
    Feb 18 17:22:21 localhost kernel[0]: USBF:    10.666    [0xd696500] The IOUSBFamily was not able to enumerate a device.
    Feb 18 17:22:28 localhost kernel[0]: AirPort: Link Down on en2. Reason 8 (Disassociated because station leaving).
    Feb 18 17:22:28 localhost kernel[0]: jnl: disk1s2: replay_journal: from: 15559680 to: 16360960 (joffset 0xe8e000)
    Feb 18 17:22:28 localhost kernel[0]: jnl: disk3s2: replay_journal: from: 27815936 to: 43556864 (joffset 0x1a636000)
    Feb 18 17:22:29 localhost kernel[0]: jnl: disk1s2: journal replay done.
    Feb 18 17:22:29 localhost kernel[0]: NVDANV40HAL loaded and registered.
    Feb 18 17:22:29 localhost kernel[0]: Previous Shutdown Cause: 3
    Feb 18 17:22:30 steven-shmerlers-mac-pro kernel[0]: DSMOS has arrived
    Feb 18 17:22:30 steven-shmerlers-mac-pro kernel[0]: jnl: disk2s3: replay_journal: from: 5187584 to: 5767680 (joffset 0x739000)
    Feb 18 17:22:30 steven-shmerlers-mac-pro kernel[0]: jnl: disk2s3: journal replay done.
    Feb 18 17:22:34 steven-shmerlers-mac-pro kernel[0]: jnl: disk3s2: journal replay done.
    Feb 18 17:22:34 steven-shmerlers-mac-pro kernel[0]: hfs: Removed 0 orphaned / unlinked files and 49 directories
    Feb 18 17:22:35 steven-shmerlers-mac-pro kernel[0]: /drv/ HypApic.c:234   Host APIC  phy 0xFEE00000  lin 0x85546000  ver 0x14
    Feb 18 17:22:35 steven-shmerlers-mac-pro kernel[0]: /drv/ HypVtd.c:3500   [vtdInit]
    Feb 18 17:22:35 steven-shmerlers-mac-pro kernel[0]: /drv/ HypVtd.c:3516   [vtdInit] VTD initialization disabled
    Feb 18 17:22:35 steven-shmerlers-mac-pro kernel[0]: /drv/ HypLowCache.c:173   Low cache initialized (12416 kB for 16 VMs on 8192 MB)
    Feb 18 17:22:35 steven-shmerlers-mac-pro kernel[0]: /drv/ HypSMBios.c:54   Failed to find SMBios entry point
    Feb 18 17:22:35 steven-shmerlers-mac-pro kernel[0]: /drv/ HypModule.c:174   Parallels IPI irq = 0 ipi = 0(0x0)
    Feb 18 17:22:35 steven-shmerlers-mac-pro kernel[0]: /drv/ HypModule.c:181   Parallels Hypervisor 5.0.9376.599993 loaded.
    Feb 18 17:22:35 steven-shmerlers-mac-pro kernel[0]: /prl_hid/ Parallels HID Helper started.
    Feb 18 17:22:35 steven-shmerlers-mac-pro kernel[0]: com.parallels.kext.prlnet 5.0.9376.599993 has started.
    Feb 18 17:22:35 steven-shmerlers-mac-pro kernel[0]: com.parallels.kext.vnic 5.0.9376.599993 has started.
    Feb 18 17:22:36 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic: created vnic0
    Feb 18 17:22:36 steven-shmerlers-mac-pro kernel[0]: com_parallels_kext_prl_vnic: created vnic1
    Feb 18 17:22:38 steven-shmerlers-mac-pro kernel[0]: prl_net::bindHw: (1) failed to setup promisc mode: 66
    Feb 18 17:22:38: --- last message repeated 1 time ---
    Feb 18 17:22:38 steven-shmerlers-mac-pro kernel[0]: BootCache: hit rate below threshold (3187 hits on 6375
    SYSTEM LOG - 02/18/12
    Feb 18 17:17:50 steven-shmerlers-mac-pro /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[247]: No valid tickets, timing out
    Feb 18 17:19:21 steven-shmerlers-mac-pro [0x0-0x2a02a].com.alsoft.diskwarrior[346]: DiskWarrior App: The size of the AP extents is 29568.
    Feb 18 17:19:52 steven-shmerlers-mac-pro com.apple.backupd[370]: Starting standard backup
    Feb 18 17:19:53 steven-shmerlers-mac-pro com.apple.backupd[370]: Backing up to: /Volumes/TimeMachine/Backups.backupdb
    Feb 18 17:19:54 steven-shmerlers-mac-pro FindSystemFiles[371]: Looking for system packages
    Feb 18 17:19:54 steven-shmerlers-mac-pro com.apple.backupd[370]: 2012-02-18 17:19:54.458 FindSystemFiles[371:907] Looking for system packages
    Feb 18 17:19:56 steven-shmerlers-mac-pro FindSystemFiles[371]: PackageKit: *** Missing bundle identifier: /Library/Receipts/Flip4Mac QuickTime Components.pkg
    Feb 18 17:19:56 steven-shmerlers-mac-pro com.apple.backupd[370]: 2012-02-18 17:19:56.683 FindSystemFiles[371:907] PackageKit: *** Missing bundle identifier: /Library/Receipts/Flip4Mac QuickTime Components.pkg
    Feb 18 17:19:56 steven-shmerlers-mac-pro FindSystemFiles[371]: PackageKit: *** Missing bundle identifier: /Library/Receipts/Flip4Mac Web Plugins.pkg
    Feb 18 17:19:56 steven-shmerlers-mac-pro com.apple.backupd[370]: 2012-02-18 17:19:56.686 FindSystemFiles[371:907] PackageKit: *** Missing bundle identifier: /Library/Receipts/Flip4Mac Web Plugins.pkg
    Feb 18 17:19:59 steven-shmerlers-mac-pro FindSystemFiles[371]: Using system path cache.
    Feb 18 17:19:59 steven-shmerlers-mac-pro com.apple.backupd[370]: 2012-02-18 17:19:59.777 FindSystemFiles[371:907] Using system path cache.
    Feb 18 17:20:01 steven-shmerlers-mac-pro com.apple.backupd[370]: Event store UUIDs don't match for volume: Mac Pro
    Feb 18 17:20:02 steven-shmerlers-mac-pro com.apple.backupd[370]: Node requires deep traversal:/ reason:must scan subdirs|new event db|
    Feb 18 17:20:12 steven-shmerlers-mac-pro com.apple.backupd[370]: No pre-backup thinning needed: 2.20 GB requested (including padding), 336.20 GB available
    Feb 18 17:20:15 steven-shmerlers-mac-pro com.apple.backupd[370]: Copied 111 files (366 KB) from volume Mac Pro.
    Feb 18 17:20:16 steven-shmerlers-mac-pro com.apple.backupd[370]: Starting post-backup thinning
    Feb 18 17:20:16 steven-shmerlers-mac-pro com.apple.backupd[370]: Found partially deleted backup - trying again to delete: 2010-09-30-133451
    Feb 18 17:20:26 steven-shmerlers-mac-pro [0x0-0x2a02a].com.alsoft.diskwarrior[346]: DiskWarrior App: The size of the AP extents is 29568.
    Feb 18 17:22:12 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***
    Feb 18 17:22:17 localhost DirectoryService[11]: Improper shutdown detected
    Feb 18 17:22:17 localhost blued[17]: Apple Bluetooth daemon started
    Feb 18 17:22:28 localhost mDNSResponder[18]: mDNSResponder mDNSResponder-258.21 (May 26 2011 14:40:13) starting
    Feb 18 17:22:29 localhost configd[14]: bootp_session_transmit: bpf_write(en2) failed: Network is down (50)
    Feb 18 17:22:29 localhost configd[14]: DHCP en2: INIT transmit failed
    Feb 18 17:22:29 localhost configd[14]: network configuration changed.
    Feb 18 17:22:29 steven-shmerlers-mac-pro configd[14]: setting hostname to "steven-shmerlers-mac-pro.local"
    Feb 18 17:22:29 steven-shmerlers-mac-pro blued[17]: writeExtendedInquiryResponse returned 36
    Feb 18 17:22:29 steven-shmerlers-mac-pro blued[17]: writeExtendedInquiryResponse returned 37
    Feb 18 17:22:30 steven-shmerlers-mac-pro configd[14]: network configuration changed.
    Feb 18 17:22:31 steven-shmerlers-mac-pro bootlog[72]: BOOT_TIME: 1329603730 0
    Feb 18 17:22:32 steven-shmerlers-mac-pro fseventsd[65]: event logs in /Volumes/Lion/.fseventsd out of sync with volume.  destroying old logs. (636 3 949)
    Feb 18 17:22:32 steven-shmerlers-mac-pro fseventsd[65]: log dir: /Volumes/Lion/.fseventsd getting new uuid: 1B5E08A3-2678-4248-BAD7-33667E646916
    Feb 18 17:22:32 steven-shmerlers-mac-pro fseventsd[65]: event logs in /Volumes/Snow Leopard/.fseventsd out of sync with volume.  destroying old logs. (649 4 949)
    Feb 18 17:22:32 steven-shmerlers-mac-pro fseventsd[65]: log dir: /Volumes/Snow Leopard/.fseventsd getting new uuid: FFAD43A5-0D85-4942-A7BD-A9D376426EC5
    Feb 18 17:22:32 steven-shmerlers-mac-pro com.apple.usbmuxd[54]: usbmuxd-263 on Nov 14 2011 at 18:58:10, running 64 bit
    Feb 18 17:22:32 steven-shmerlers-mac-pro fseventsd[65]: event logs in /.fseventsd out of sync with volume.  destroying old logs. (854 22 949)
    Feb 18 17:22:32 steven-shmerlers-mac-pro configd[14]: network configuration changed.
    Feb 18 17:22:32 steven-shmerlers-mac-pro fseventsd[65]: log dir: /.fseventsd getting new uuid: 9DB095C0-B69E-4B64-B052-9FEB57BD9D0B
    Feb 18 17:22:33 steven-shmerlers-mac-pro fseventsd[65]: event logs in /Volumes/TimeMachine/.fseventsd out of sync with volume.  destroying old logs. (950 5 950)
    Feb 18 17:22:33 steven-shmerlers-mac-pro fseventsd[65]: log dir: /Volumes/TimeMachine/.fseventsd getting new uuid: 42A0A034-E512-4D22-BBDF-D74CAC4ADA8E
    Feb 18 17:22:34 steven-shmerlers-mac-pro com.apple.SystemStarter[55]: Starting HP IO Monitor
    Feb 18 17:22:34 steven-shmerlers-mac-pro Parallels[115]: Loading kernel extension  prl_hypervisor.kext
    Feb 18 17:22:34 steven-shmerlers-mac-pro com.apple.SystemStarter[55]: Starting HP Trap Monitor
    Feb 18 17:22:34 steven-shmerlers-mac-pro com.apple.SystemStarter[55]: /Library/StartupItems/HP Trap Monitor/HP Trap Monitor: line 15: /Library/Printers/hp/hpio/HPIO Trap Monitor.app/Contents/MacOS/HPIO Trap Monitor: No such file or directory
    Feb 18 17:22:34 steven-shmerlers-mac-pro Parallels[136]: Loading kernel extension  prl_hid_hook.kext
    Feb 18 17:22:34 steven-shmerlers-mac-pro Parallels[142]: Loading kernel extension  prl_usb_connect.kext
    Feb 18 17:22:34 steven-shmerlers-mac-pro Parallels[147]: Trying to load kernel extensions, exit status: 0
    Feb 18 17:22:34 steven-shmerlers-mac-pro Parallels[150]: Starting Parallels networking...
    Feb 18 17:22:34 steven-shmerlers-mac-pro Parallels[153]: Loading kernel extension  prl_netbridge.kext
    Feb 18 17:22:34 steven-shmerlers-mac-pro Parallels[158]: Loading kernel extension  prl_vnic.kext
    Feb 18 17:22:35 steven-shmerlers-mac-pro /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[61]: Login Window Application Started
    Feb 18 17:22:37 steven-shmerlers-mac-pro com.apple.launchd[1] (com.parallels.vm.prl_naptd): Unknown key for boolean: SuccessfulExit
    Feb 18 17:22:37 steven-shmerlers-mac-pro prl_naptd[178]: Starting Parallels Network Daemon
    Feb 18 17:22:37 steven-shmerlers-mac-pro prl_naptd[178]: vnic0: DHCP/NAT for 10.211.55.1-10.211.55.254 netmask 255.255.255.0
    Feb 18 17:22:37 steven-shmerlers-mac-pro prl_naptd[178]: vnic1: DHCP for 10.37.129.1-10.37.129.254 netmask 255.255.255.0
    Feb 18 17:22:38 steven-shmerlers-mac-pro Parallels[180]: Parallels networking sucessfully started
    Feb 18 17:22:38 steven-shmerlers-mac-pro Parallels[182]: Restarting CiscoVPN
    Feb 18 17:22:38 steven-shmerlers-mac-pro SystemStarter[184]: Unknown service: CiscoVPN
    Feb 18 17:22:38 steven-shmerlers-mac-pro Parallels[187]: Starting Parallels Dispatcher Service
    Feb 18 17:22:38 steven-shmerlers-mac-pro Parallels[191]: Parallels Dispatcher Server sucessfully started
    Feb 18 17:22:39 steven-shmerlers-mac-pro com.parallels.desktop.launchdaemon[78]: objc[105]: Class QCocoaPrintPanelDelegate is implemented in both /Library/Parallels/Parallels Service.app/Contents/MacOS/libQtGui.4.dylib and /Library/Parallels/Parallels Service.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/C urrent/Libraries/libprl_sdk.dylib. One of the two will be used. Which one is undefined.
    Feb 18 17:22:39 steven-shmerlers-mac-pro com.parallels.desktop.launchdaemon[78]: objc[105]: Class QCocoaPageLayoutDelegate is implemented in both /Library/Parallels/Parallels Service.app/Contents/MacOS/libQtGui.4.dylib and /Library/Parallels/Parallels Service.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/C urrent/Libraries/libprl_sdk.dylib. One of the two will be used. Which one is undefined.
    Feb 18 17:22:39 steven-shmerlers-mac-pro com.parallels.desktop.launchdaemon[78]: objc[105]: Class QNSMenu is implemented in both /Library/Parallels/Parallels Service.app/Contents/MacOS/libQtGui.4.dylib and /Library/Parallels/Parallels Service.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/C urrent/Libraries/libprl_sdk.dylib. One of the two will be used. Which one is undefined.
    Feb 18 17:22:39 steven-shmerlers-mac-pro com.parallels.desktop.launchdaemon[78]: objc[105]: Class QNSStatusItem is implemented in both /Library/Parallels/Parallels Service.app/Contents/MacOS/libQtGui.4.dylib and /Library/Parallels/Parallels Service.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/C urrent/Libraries/libprl_sdk.dylib. One of the two will be used. Which one is undefined.
    Feb 18 17:22:39 steven-shmerlers-mac-pro com.parallels.desktop.launchdaemon[78]: objc[105]: Class QNSImageView is implemented in both /Library/Parallels/Parallels Service.app/Contents/MacOS/libQtGui.4.dylib and /Library/Parallels/Parallels Service.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/C urrent/Libraries/libprl_sdk.dylib. One of the two will be used. Which one is undefined.
    Feb 18 17:22:39 steven-shmerlers-mac-pro com.parallels.desktop.launchdaemon[78]: objc[105]: Class QMacSoundDelegate is implemented in both /Library/Parallels/Parallels Service.app/Contents/MacOS/libQtGui.4.dylib and /Library/Parallels/Parallels Service.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/C urrent/Libraries/libprl_sdk.dylib. One of the two will be used. Which one is undefined.
    Feb 18 17:22:44 steven-shmerlers-mac-pro loginwindow[61]: Login Window Started Security Agent
    Feb 18 17:22:46 steven-shmerlers-mac-pro loginwindow[61]: Login Window - Returned from Security Agent
    Feb 18 17:22:46 steven-shmerlers-mac-pro loginwindow[61]: USER_PROCESS: 61 console
    Feb 18 17:22:47 steven-shmerlers-mac-pro com.apple.launchctl.Aqua[211]: launchctl: Please convert the following to launchd: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist
    Feb 18 17:22:47 steven-shmerlers-mac-pro com.apple.launchd.peruser.501[209] (com.marketcircle.daylite.pidclear): Unknown key: LaunchOnlyOnce
    Feb 18 17:22:47 steven-shmerlers-mac-pro com.apple.launchd.peruser.501[209] (com.marketcircle.daylite.pidclear): Unknown key: RunAtLoad
    Feb 18 17:22:47 steven-shmerlers-mac-pro com.apple.launchd.peruser.501[209] (com.apple.ReportCrash): Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
    Feb 18 17:22:47 steven-shmerlers-mac-pro com.apple.launchd[1] (com.wacom.pentablet[202]): Exited with exit code: 255
    Feb 18 17:22:54 steven-shmerlers-mac-pro com.apple.launchd.peruser.501[209] (com.apple.pbs): Throttling respawn: Will start in 4 seconds
    Feb 18 17:22:55 steven-shmerlers-mac-pro com.apple.launchd.peruser.501[209] (com.apple.Kerberos.renew.plist[231]): Exited with exit code: 1
    Feb 18 17:22:55 steven-shmerlers-mac-pro com.parallels.desktop.client.launch[235]: objc[235]: Class QCocoaPrintPanelDelegate is implemented in both /Library/Parallels/Parallels Service.app/Contents/MacOS/libQtGui.4.dylib and /Library/Parallels/Parallels Service.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/C urrent/Libraries/libprl_sdk.dylib. One of the two will be used. Which one is undefined.
    Feb 18 17:22:55 steven-shmerlers-mac-pro com.parallels.desktop.client.launch[235]: objc[235]: Class QCocoaPageLayoutDelegate is implemented in both /Library/Parallels/Parallels Service.app/Contents/MacOS/libQtGui.4.dylib and /Library/Parallels/Parallels Service.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/C urrent/Libraries/libprl_sdk.dylib. One of the two will be used. Which one is undefined.
    Feb 18 17:22:55 steven-shmerlers-mac-pro com.parallels.desktop.client.launch[235]: objc[235]: Class QNSMenu is implemented in both /Library/Parallels/Parallels Service.app/Contents/MacOS/libQtGui.4.dylib and /Library/Parallels/Parallels Service.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/C urrent/Libraries/libprl_sdk.dylib. One of the two will be used. Which one is undefined.
    Feb 18 17:22:55 steven-shmerlers-mac-pro com.parallels.desktop.client.launch[235]: objc[235]: Class QNSStatusItem is implemented in both /Library/Parallels/Parallels Service.app/Contents/MacOS/libQtGui.4.dylib and /Library/Parallels/Parallels Service.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/C urrent/Libraries/libprl_sdk.dylib. One of the two will be used. Which one is undefined.
    Feb 18 17:22:55 steven-shmerlers-mac-pro com.parallels.desktop.client.launch[235]: objc[235]: Class QNSImageView is implemented in both /Library/Parallels/Parallels Service.app/Contents/MacOS/libQtGui.4.dylib and /Library/Parallels/Parallels Service.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/C urrent/Libraries/libprl_sdk.dylib. One of the two will be used. Which one is undefined.
    Feb 18 17:22:55 steven-shmerlers-mac-pro com.parallels.desktop.client.launch[235]: objc[235]: Class QMacSoundDelegate is implemented in both /Library/Parallels/Parallels Service.app/Contents/MacOS/libQtGui.4.dylib and /Library/Parallels/Parallels Service.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/C urrent/Libraries/libprl_sdk.dylib. One of the two will be used. Which one is undefined.
    Feb 18 17:22:58 steven-shmerlers-mac-pro com.apple.launchd.peruser.501[209] (0x100300710.mach_init.switchboard.sh): Failed to check-in!
    Feb 18 17:23:02 steven-shmerlers-mac-pro WindowServer[165]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Feb 18 17:23:02 steven-shmerlers-mac-pro com.apple.WindowServer[165]: Sat Feb 18 17:23:02 steven-shmerlers-mac-pro.local WindowServer[165] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Feb 18 17:23:04 steven-shmerlers-mac-pro _mdnsresponder[263]: /usr/libexec/ntpd-wrapper: scutil key State:/Network/Global/DNS not present after 30 seconds
    Feb 18 17:23:04 steven-shmerlers-mac-pro /System/Library/Image Capture/Support/Image Capture Extension.app/Contents/MacOS/Image Capture Extension[261]: Failed to register for death of process with pid: 251
    Feb 18 17:23:05 steven-shmerlers-mac-pro TabletDriver[234]: Finish launching /Library/Application Support/Tablet/PenTabletDriver.app/Contents/Resources/ConsumerTouchDriver.app
    Feb 18 17:23:05 steven-shmerlers-mac-pro com.wacom.pentablet[234]: TabletDriver[234]: Finish launching /Library/Application Support/Tablet/PenTabletDriver.app/Contents/Resources/ConsumerTouchDriver.app
    Feb 18 17:23:05 steven-shmerlers-mac-pro _mdnsresponder[266]: sntp options: a=2 v=1 e=0.100 E=5.000 P=2147483647.000
    Feb 18 17:23:05 steven-shmerlers-mac-pro _mdnsresponder[266]:     d=15 c=5 x=0 op=1 l=/var/run/sntp.pid f= time.apple.com
    Feb 18 17:23:05 steven-shmerlers-mac-pro _mdnsresponder[266]: sntp: getaddrinfo(hostname, ntp)  failed with nodename nor servname provided, or not known
    Feb 18 17:23:06 steven-shmerlers-mac-pro SystemUIServer[214]:     MenuCracker 2.0 (/Library/Bundles/MenuCracker.menu)\n    See http://sourceforge.net/projects/menucracker\n    MenuCracker is now loaded. Ready to accept new menu extras. Ignore the failure message that follows.
    Feb 18 17:23:06 steven-shmerlers-mac-pro SystemUIServer[214]: failed to instantiate and get the principal class of bundle: NSBundle </Library/Bundles/MenuCracker.menu> (loaded)
    Feb 18 17:23:06 steven-shmerlers-mac-pro mDNSResponder[18]: Bad service type in 1762872737::Steven Shmerler._qkqk49CU-BKWJ77CRMDN-A7C._tcp.local. Application protocol name must be underscore plus 1-15 characters. See <http://www.dns-sd.org/ServiceTypes.html>
    Feb 18 17:23:06 steven-shmerlers-mac-pro mDNSResponder[18]: Bad service type in ._qkqk49CU-BKWJ77CRMDN-A7C._tcp.local. Application protocol name must be underscore plus 1-15 characters. See <http://www.dns-sd.org/ServiceTypes.html>
    Feb 18 17:23:06 steven-shmerlers-mac-pro mDNSResponder[18]: Bad service type in 1762872737::Steven Shmerler._qkqk49CU-BKWJ77CRMDN-A7C._tcp.local. Application protocol name must be underscore plus 1-15 characters. See <http://www.dns-sd.org/ServiceTypes.html>
    Feb 18 17:23:06 steven-shmerlers-mac-pro mDNSResponder[18]: Bad service type in ._qkqk49CU-BKWJ77CRMDN-A7C._tcp.local. Application protocol name must be underscore plus 1-15 characters. See <http://www.dns-sd.org/ServiceTypes.html>
    Feb 18 17:23:08: --- last message repeated 1 time ---
    Feb 18 17:23:07 steven-shmerlers-mac-pro TabletDriver[234]: Finish launching /Library/Application Support/Tablet/PenTabletDriver.app/Contents/Resources/TabletDriver.app
    Feb 18 17:23:07 steven-shmerlers-mac-pro com.wacom.pentablet[234]: TabletDriver[234]: Finish

    I just had a kernal panic this time and while I don't know how to read these reports, I do see Geforce mentioned and wonder if I need to replace my video card as one of the Genius Bar reps said.
    Grant. When my Mac Pro restarted to which you were replying to, I was in the middle of using DiskWarrior to rebuild my Backup drive. That's probably what the "alsoft" reference refers to.
    Regarding Parallels and USB. Could you help me understand what your observation means? I haven't launched Parallels in a year so I really could uninstall it. I rarely need to do any Windows work.
    Also do you have any insight into what the USB issues are and what I should do to resolve them?
    Here is the crash report from the Kernal Panic I just experienced:
    Thanks so much for any insight into what I need to do to rectify this/these problems.
    Best,
    Steven
    Interval Since Last Panic Report:  31 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    3A379E48-BA0D-4483-85AA-883B0FE072A8
    Sat Feb 18 19:54:13 2012
    panic(cpu 5 caller 0x28fc2e): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x1, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-1504.15.3/osfmk/i386/pmap.c:3572
    Backtrace (CPU 5), Frame : Return Address (4 potential args on stack)
    0x7c0f2738 : 0x21b837 (0x5dd7fc 0x7c0f276c 0x223ce1 0x0)
    0x7c0f2788 : 0x28fc2e (0x59a47c 0x1 0x0 0x0)
    0x7c0f27f8 : 0x292d36 (0x84b7a0 0x6d1f2000 0x0 0x0)
    0x7c0f28a8 : 0x26c3de (0x188ca9 0x0 0x826654 0x84b7e4)
    0x7c0f2948 : 0x26157b (0x18649250 0x0 0x0 0x3000)
    0x7c0f2a78 : 0x261b4b (0x6d1f5000 0x0 0x1 0x0)
    0x7c0f2ab8 : 0x25a8e7 (0x2b00d74 0x6d1f2000 0x0 0x6d1f5000)
    0x7c0f2af8 : 0x220679 (0x2b00d74 0x6d1f2000 0x20b4 0xc82574)
    0x7c0f2b18 : 0x535ce9 (0x6d1f2000 0x20b4 0x7c0f2b58 0x0)
    0x7c0f2b38 : 0xc8d541 (0x6d1f2000 0x20b4 0xfa0000 0x1)
    0x7c0f2b78 : 0xc8f7cd (0x6cfd7000 0x7c0f2e3c 0x7c0f2e40 0x7c0f2e44)
    0x7c0f2bf8 : 0x56d196 (0x6cfd7000 0xf733c6c 0x7c0f2e3c 0x28)
    0x7c0f2c38 : 0x56e2d8 (0xd1a6a8 0x6cfd7000 0xf733c6c 0x28)
    0x7c0f2c88 : 0x56eb59 (0x6cfd7000 0xb 0x7c0f2cd0 0x0)
    0x7c0f2da8 : 0x286638 (0x6cfd7000 0xb 0xf733c68 0x0)
    0x7c0f3e58 : 0x21dbe5 (0xf733c40 0xe1e75a0 0x1fd618 0x5733)
    0x7c0f3e98 : 0x210a86 (0xf733c00 0x0 0xe52cd90 0xeae9ee0)
    0x7c0f3ef8 : 0x216f84 (0xf733c00 0x0 0x0 0x0)
    0x7c0f3f78 : 0x295c57 (0xe514728 0x0 0x0 0x0)
    0x7c0f3fc8 : 0x2a256d (0xe514724 0x1 0x10 0xdeb7b04)
          Kernel Extensions in backtrace (with dependencies):
             com.apple.GeForce(6.3.6)@0xc80000->0xd36fff
                dependency: com.apple.NVDAResman(6.3.6)@0x992000
                dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x985000
                dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x94c000
                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x963000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    10K549
    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: MacPro1,1 (Mac-F4208DC8)
    System uptime in nanoseconds: 9028297154015
    unloaded kexts:
    com.apple.driver.AirPortBrcm43xx    423.91.27 (addr 0xf04000, size 0x1900544) - last unloaded 153607586573
    loaded kexts:
    com.parallels.kext.prl_vnic    5.0 9376.599993
    com.parallels.kext.prl_netbridge    5.0 9376.599993
    com.parallels.kext.prl_usb_connect    5.0 9376.599993
    com.parallels.kext.prl_hid_hook    5.0 9376.599993
    com.parallels.kext.prl_hypervisor    5.0 9376.599993
    com.rogueamoeba.hermes    4.1.0
    com.rogueamoeba.HermesAudio    4.1.0
    com.AmbrosiaSW.AudioSupport    4.0
    com.apple.driver.AppleHWSensor    1.9.3d0 - last loaded 28010923874
    com.apple.filesystems.autofs    2.1.0
    com.apple.driver.AudioAUUC    1.57
    com.apple.driver.AppleHDA    2.0.5f14
    com.apple.driver.AppleUpstreamUserClient    3.5.7
    com.apple.driver.AppleMCCSControl    1.0.20
    com.apple.driver.AppleMCEDriver    1.1.9
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AudioIPCDriver    1.1.6
    com.apple.driver.AppleIntelMeromProfile    19
    com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.0a1
    com.apple.driver.AppleLPC    1.5.1
    com.apple.GeForce    6.3.6
    com.apple.iokit.SCSITaskUserClient    2.6.8
    com.apple.BootCache    31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.driver.AppleIntel8254XEthernet    2.1.3b1
    com.apple.iokit.IOAHCIBlockStorage    1.6.4
    com.apple.driver.AppleUSBOHCI    4.2.0
    com.apple.driver.AppleUSBHub    4.2.4
    com.apple.driver.AppleFWOHCI    4.7.3
    com.apple.driver.AirPortBrcm43224    428.42.4
    com.apple.driver.AppleAHCIPort    2.1.7
    com.apple.driver.AppleIntelPIIXATA    2.5.1
    com.apple.driver.AppleUSBEHCI    4.2.4
    com.apple.driver.AppleEFINVRAM    1.4.0
    com.apple.driver.AppleUSBUHCI    4.2.0
    com.apple.driver.AppleACPIButtons    1.3.6
    com.apple.driver.AppleRTC    1.3.1
    com.apple.driver.AppleHPET    1.5
    com.apple.driver.AppleSMBIOS    1.7
    com.apple.driver.AppleACPIEC    1.3.6
    com.apple.driver.AppleAPIC    1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0
    com.apple.security.sandbox    1
    com.apple.security.quarantine    0
    com.apple.nke.applicationfirewall    2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement    142.6.0
    com.apple.driver.AppleProfileReadCounterAction    17
    com.apple.driver.AppleProfileTimestampAction    10
    com.apple.driver.AppleProfileThreadInfoAction    14
    com.apple.driver.AppleProfileRegisterStateAction    10
    com.apple.driver.AppleProfileKEventAction    10
    com.apple.driver.AppleProfileCallstackAction    20
    com.apple.driver.DspFuncLib    2.0.5f14
    com.apple.iokit.IOFireWireIP    2.0.3
    com.apple.driver.AppleHDAController    2.0.5f14
    com.apple.iokit.IOHDAFamily    2.0.5f14
    com.apple.iokit.IOSurface    74.2
    com.apple.iokit.IOBluetoothSerialManager    2.4.5f3
    com.apple.iokit.IOSerialFamily    10.0.3
    com.apple.iokit.IOAudioFamily    1.8.3fc2
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.iokit.AppleProfileFamily    41
    com.apple.driver.AppleSMC    3.1.0d5
    com.apple.driver.IOPlatformPluginFamily    4.7.0a1
    com.apple.nvidia.nv40hal    6.3.6
    com.apple.NVDAResman    6.3.6
    com.apple.iokit.IONDRVSupport    2.2.1
    com.apple.iokit.IOGraphicsFamily    2.2.1
    com.apple.driver.CSRUSBBluetoothHCIController    2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3
    com.apple.iokit.IOBluetoothFamily    2.4.5f3
    com.apple.driver.AppleUSBHIDKeyboard    141.5
    com.apple.driver.AppleHIDKeyboard    141.5
    com.apple.iokit.IOUSBHIDDriver    4.2.0
    com.apple.driver.AppleUSBMergeNub    4.2.4
    com.apple.driver.AppleUSBComposite    3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.8
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.6
    com.apple.iokit.IOCDStorageFamily    1.6.1
    com.apple.driver.XsanFilter    402.1
    com.apple.iokit.IOATAPIProtocolTransport    2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.8
    com.apple.iokit.IOFireWireFamily    4.2.6
    com.apple.iokit.IOUSBUserClient    4.2.4
    com.apple.iokit.IO80211Family    320.1
    com.apple.iokit.IONetworkingFamily    1.10
    com.apple.iokit.IOAHCIFamily    2.0.6
    com.apple.iokit.IOATAFamily    2.5.1
    com.apple.iokit.IOUSBFamily    4.2.4
    com.apple.driver.AppleEFIRuntime    1.4.0
    com.apple.iokit.IOHIDFamily    1.6.6
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    6
    com.apple.driver.DiskImages    289
    com.apple.iokit.IOStorageFamily    1.6.3
    com.apple.driver.AppleACPIPlatform    1.3.6
    com.apple.iokit.IOPCIFamily    2.6.5
    com.apple.iokit.IOACPIFamily    1.3.0
    Model: MacPro1,1, BootROM MP11.005D.B00, 8 processors, 3 GHz, 8 GB, SMC 1.7f10
    Graphics: NVIDIA GeForce 7300 GT, NVIDIA GeForce 7300 GT, PCIe, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet 2, Ethernet, en1
    PCI Card: NVIDIA GeForce 7300 GT, sppci_displaycontroller, Slot-1
    PCI Card: pci1033,35, sppci_usbopenhost, Slot-3@13,0,0
    PCI Card: pci1033,35, sppci_usbopenhost, Slot-3@13,0,1
    PCI Card: pci1033,e0, USB Enhanced Host Controller, Slot-3@13,0,2
    PCI Card: pci104c,8024, sppci_ieee1394openhci, Slot-3@13,3,0
    PCI Card: pci1033,35, sppci_usbopenhost, Slot-2@16,0,0
    PCI Card: pci1033,35, sppci_usbopenhost, Slot-2@16,0,1
    PCI Card: pci1033,e0, USB Enhanced Host Controller, Slot-2@16,0,2
    Serial ATA Device: ST31000524AS, 931.51 GB
    Serial ATA Device: ST31500341AS, 1.36 TB
    Serial ATA Device: ST3500418AS, 465.76 GB
    Serial ATA Device: ST31500341AS, 1.36 TB
    Parallel ATA Device: OPTIARC DVD RW AD-7170A
    USB Device: Hub, 0x03f0  (Hewlett Packard), 0x2524, 0xfd500000 / 2
    USB Device: CTE-650, 0x056a  (WACOM Co., Ltd.), 0x0018, 0xfd540000 / 4
    USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfd510000 / 3
    USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x024f, 0xfd512000 / 5
    USB Device: HP LaserJet 1200, 0x03f0  (Hewlett Packard), 0x0317, 0xfc200000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8206, 0x5d200000 / 2
    USB Device: CRCA102-3I1, 0x0764  (Cyber Power Systems, Inc.), 0x0501, 0x3d200000 / 3
    USB Device: Hub, 0x05ac  (Apple Inc.), 0x9101, 0x3d100000 / 2
    FireWire Device: built-in_hub, Up to 800 Mb/sec

  • Keep getting error message when trying to sign in to make a Genius Bar Reservation

    Keep getting error message when trying to sign in to make a Genius Bar Reservation

    Make the reservation by phone. 

  • What should I do; My Macbook Pro Retina 13" performing worse after a visit to the Genius Bar.

    To give a little background; my MacBook is my baby. I keep it as safe and clean as I possibly can. The only damage that has come to it is a tiny dent in the left corner of the screen, when my little sister took it, ran, and dropped it on a wooden floor. It's my pride and joy, and I would never mistreat my computer. I don't loan it to friends, I always know where it is, and I do my best to keep it from dying. The only thing I do which is problematic is not shutting it down often enough; I usually keep it on for days at a time, I don't sleep much and spend a lot of time on my computer, but for such a high price, I was expecting that it could handle it. Onto the problem.
    My computer was having minor problems with the trackpad and keyboard and had been since I'd bought it, but I hadn't been noticing it much until recently. I remember my mom pointed it out when I first got it and I told her she was crazy. I suspected a little hardware problem that my AppleCare would cover. When I went in to the Genius Bar, they opened up my computer and told me I had serious water damage. I was shocked as I'd never brought my computer close to water; I don't bring it in the bathroom, so no condensation, I have never spilled on it, I don't usually eat or drink around it, etc. I was given very minimal detail or explanation, simply told over and over that it was water damage, and they told me my AppleCare had been deactivated, which made me even MORE upset. The store told me it would cost almost $1000 to fix, at which point I was about to cry since that's almost the cost of my computer. I was going to wait until I got home to get an opinion from my hometown Apple Store, as they've known me for a long time and I was upset with the unhelpful service at the Genius Bar around my college.
    My current problem is that I don't think I can wait until May. My computer has been acting up ever since the Genius Bar visit earlier this month, my screen is shaking and the color is going in and out, sound is acting strangely, and I'm really, really upset since none of these problems existed before my visit. I didn't feel it was a problem until recently, since it was pretty scattered and I felt like if I ignored it until I got home in mid-May, I could get it fixed then. Now, I feel as though something was jostled or screwed with while they were checking my computer and it's causing me a lot of problems, problems that are interfering with my use of this otherwise awesome device. I really love my MacBook, it's the best computer I've had, but I am at my wits end.
    AppleCare is insurance, and I don't understand how they could take it away for something that I have no control over. When I bought AppleCare, I was told it would cover any damage that happened to the hardware or software of my computer, which is the whole reason I bought it! I wouldn't have wasted money on it if I knew this was a way to take the responsibility of fixing my computer away from Apple! I am beyond angry with the service I received, the "rules" of AppleCare, and the performance of my computer after the visit. I can barely type this since my screen refuses to stay still or one color! I was having absolutely no screen problems before this visit!!!
    This is my last resort; I may return to the Genius Bar sometime next week for a reassessment. I am extremely upset with the service I have received and the new problems arising. This computer is barely seven/eight months old. It should NOT be having these problems. I can't help but think it was a manufacturing error and I was given an incorrect diagnosis. As a final, desperate cry for help, I thought I'd turn to the support forum for advice; is there anything you guys think I should be doing or any way I can possibly fix this problem myself/without Apple since apparently I have no insurance even though I paid $250 for problems like this to be covered?

    Welcome to Apple Support Communities
    Hold the Power button until your Mac turns off, and turn it on again. As you tried to install a firmware update, plug the MacBook to its charger before turning it on.
    Note that firmware updates are installed in the next startup, so don't worry about this, as the update hasn't been installed yet.
    Respecting to other freezes, it may indicate a hardware problem. Check if the same freezes happen in the future

  • Macbook Pro remote desktop unable to connect to my office PC. Genius Bar told me the only solution was to wipe my Mac. Really??

    I work remotely using my Macbook Pro (OS X 10.5.8) to connect to my office PC. I have always had issues using my "computer name" with the RDC but have no problem when using the IP address. Two weeks ago my company upgraded their server and ever since I have been unable to access the server. My coworkers (who use Macs) are not having the same problems as me. My IT guy was able to connect using my Mac, his security clearance and IP address. However, I no longer have the option of using the IP address to log in - per my IT guy. My IT guy is a PC guy so he suggested that I take my computer to Apple to see whats blocking me.
    I met with Apple support at the Genius bar yesterday and was told basically it could be a problem with my computer and I needed to wipe it clean and start over. This was the proposed solution to the problem but the Mac guy I spoke with didn't seem completely sure this would solve / is the cause of the problem. Does anyone have any suggestions for figuring out what the root problem is prior to me wiping my Mac? Has anyone had issues working with remote desktop connection from their Mac connecting to a PC? 
    I appreciate any help possible!

    Welcome to Apple Discussions!
    There are no songs on your iPod, right (since it was restored)?
    Make sure the software on your computer is up to date...
    iTunes
    iPod Updater
    Update iPod's Software
    Also, try connecting the iPod via a different USB port.
    You may want to try putting the iPod in Disk Mode prior to connecting it and see if you are able to restore it (while it is in Disk Mode)...
    Putting iPod into Disk Mode
    Finally, if you can't get the iPod to restore, then try connecting it and opening My Computer. Does the iPod show up in My Computer? Try right clicking it and going to Format. Does anything happen?
    btabz

  • Mac book pro 10.5.7 sleep issue..... not even sydney genius bar can help me

    ok hey guys, this is my first ever post on a support forum so please help me out!
    I'll give any specific hardware info if needed later on but this is the basics:
    i have had my mbp for over a year and 6months into it my mbp started going into sleep mode for no reason ...and no im not simple the energy settings are set to never sleep so its not that. Since then i have tried and tested everything under the sun to resolve the issue i have been to the genius bar and booked it in several times, each time they tell me they can not find any problem. I have had the logic board replaced - i have tried removing the p.list files, resetting pram thingy the battery test thing....everything...i have looked on endless forums for a resolution but nothing works!, it will go to sleep at random times generally when im doing alot of things on it it can run fine for days maybe sometime weeks but then its starts playing up again. When it does sleep the screen goes blank and the power light pulses but worst it cuts the internet connection which is terrible coz i have a time capsule and it cuts that link as well and messes that up entirely! sometimes it will just keep cutting out every 20-40 seconds untill i wake it by tapping the space bar or moving my mouse sometimes it just shuts down completely - i have done a compete erase & reinstall but ill b honest i still reinstalled some programs from my backups that cant be downloaded anymore (isquint etc) coz the genius guys said maybe a program is corrupting the hardware but if anyone has any ANY ideas or has the same problem please! tell me - im sure i could add more info n stuff but if u want 2 ask me specifics then i will answer anything to help
    thanx again guys.
    i should say at this point the only relief im getting to stop it from sleeping is if i disconnect the power adapter and use the battery that seems to stop it, but it has crashed(slept) on battery power as well but as of today doing this seems to help ....hasn't crashed since writting this! LOL

    Has anyone got any assumptions on suspect software that may cause my problem??
    I see that louie has a possible response for you. I had forgotten about that problem.
    lastfm, transmission or handbrake. Can anyone confim issues after installing these apps?
    if not these softwares then im convinced im dealing with a power issue.
    I would be doubtful (although not completely dismissive) of anything like these being the source of your problem.
    the genius bar has said it may b an enviromental issue. this also may be the case, tho not so much recently. They said perhaps magnectic fields may cause it 2 go 2 sleep and its true moving my MBP around does seem to settle it for instance if i move it out of my room im yet to see any of my sleep issues occur
    The movement sensor might be involved, as also louie's excellent suggestion of the temp sensor. It is difficult to know how to test these effectively and might need more tools than the GB can muster.
    But i dont live in a electricity tower and i did move my MBP to the other side of my room where it worked for a good month - and then started again with the sparatic sleeping.
    It is hard to disprove a negative. The only way to bring some sort of evidence to the table if there were some such interference would be to use the computer for an extended period away from where you are using it now. If it works without problem in (say) Starbucks or some other neutral area, and then fails within a few minutes of returning to your home, then there is something stronger to work with. Then you can start to track down some external source, I would guess.
    So i will try a safe start as graham had suggetsed as this seems as a simple enough fix - but i do run a time capsule, ext 1TB HD, Wireless mouse etc ..which i presume will not work in safe mode .... and is the idea to just keep safe mode on untill it does crash again or will just starting up on safe mode then restarting solve the issue?
    Time Machine ought to work in Safe Mode; and I would not suggest working that way for a lengthy period of time: just to start it up perhaps to clear something that is interfering. But what you write here is of interest: (A) The HD -- what is it (brand, etc, and how formatted) and how connected; plus the wireless mouse? What brand is that (and I presume you mean Bluetooth)?
    As for A weak diode..I dunno what that is or how 2 check it
    Right. I couldn't either, and most shops won't: they would just replace the board. There is a shop here . . . but that is too far for you.
    i think the battery is ok ..as i said it performs better at this point when i disconnect the power...but not always... i had a terrible day yesterday when it would keep going to sleep everytime i reconnected the power, if i try 2 persist it will keep going back 2 sleep ever 30 seconds untill i eaither just leave it be for a while or untill it just turns off completely!
    That suggests, as I mentioned earlier, something awry with the battery/power combination; especially if the performance is not consistent. A battery should deteriorate gradually, not come and go.
    If it does turn off when i turn it back on it wont even get to the grey apple logo it just keeps turning off after 2-5 seconds (turning off not sleeping)
    so im at a loss why that is!
    No power. You have to wait a while until the power level is brought up to a workable level.
    The power cord seems fine all the pins spring out - the middle spring is smaller than the others tho.
    Mine too. That seems OK.
    Do post those logs. Someone might see the answer.

  • MacBook Pro (mid 2010, 15", i5) - heat, thermal paste and genius bar...

    Hi all,
    I'd like some advice. I own a mid 2010 core i5 15" MBP which I purchased when they were released (April 2010 or something like that). Since then the laptop has worked more or less OK but it's always been plagued with high temperatures, 75C+ in idle... with basically nothing running or something light such as just Safari (*without* Flash, as I only open Chrome when a website I need doesn't work without Flash; everywhere else, for example YouTube etc, I just use the HTML5 version of the players). The fans stay almost always at 6K rpm, and only rarely they run at a lower speed - when for example I switch the laptop on after having left it switched off for a while, etc. So the fans seem to work OK and seem to respond to the temperature; I have even tried resetting SMC several times, but no difference.
    It just looks like the CPU runs hotter than it should. I have default energy saving settings, and don't have any software installed that may keep the CPU running high - such as Caffeine, SmartSleep, etc. Anyway, even a clean install of the OS (Lion) won't make any difference. If I leave the laptop switched off for a while and I switch it on again, within a minute or two the temperature is high again even if I don't open anything else. Even if in the activity monitor there's nothing using a lot of CPU. The temperature also does go further up if I run something CPU intensive such as Handbrake.
    While the laptop has worked almost always OK (I do think that some freezes or other occasional stability issues may also depend on temperature), I don't think it's running as well as it could / should from a temperature point of view.
    I have read lots of discussions in here and elsewhere, and from direct experience with other laptops (Apple and not) in the past, I believe the issue may likely be related to poor application of the thermal paste. I could re-apply it (for example the AS5 or similar) myself very easily, but I don't want to void the warranty.
    I have the 3-years Apple Care, but I have never needed to ask Apple for support before, so I don't know how it works.
    Sorry for the lengty introduction... here's the questions:
    - Can I just go to the nearest Apple Store (London, Regent St.) or am I *required* to book an appointment with the "genius" bar?
    - Is it likely they will take into consideration my advice to reapply the thermal paste as this is quite likely the source of the problem?
    - What is the likelihood that they may just replace my laptop with a newer one?
    - Does the AppleCare entitle me with some particular privileges for what concerns support?
    - I have also upgraded the RAM to 8GB a few months ago, and replaced the HDD (which I use as external drive) with an SSD. Do I need to restore the original components in the laptop before going to the AppleStore? Or is this not needed since RAM and HDD are user-replaceable parts?
    Thanks a lot in advance for your help!
    Vito

    Hello V-MA!
    I found this webpage: http://osx86.wikidot.com/known-issues#toc1
    by googeling for "com.apple.NVDAResman"
    Probably you have to remove the Geforce Grafic drivers as discribed here. But please wait until some others in the forum confirm this.
    If you don't understand how to do these commands with Terminal, ask once again for help.
    In your message you did not metion, that you just updated 1 hour and something your OS ("System uptime in nanoseconds: 6688834587150"). This is an important information.
    marek

  • I have recently found it impossible to make a genius bar appointment on line. has anyone else had the same problem? is this a deliberate Apple policy? or have they accidentally put in a number of loops into their website?

    difficulty booking genius bar appointments on line.

    It is my understanding that they're trying to get more information from you and offer other possible support options first. They probably want to cut down on unnecessary appointments by attempting to resolve simple issues online and are also trying to avoid some situations where people were booking multiple appointments for a variety of reasons.
    I made one a couple of weeks ago with no problems. It was for a screen repair so it was pretty definitely not an issue that could be resolved by chat or a phone call.

  • Aperture ate my picture files and they are not recoverable.  The guy at the Genius Bar told me to Trash the App, empty Trash, then go to Purchases and reinstall.  But Purchases says it is "Installed" so it does not let me download it again.  HELP!!!!

    Aperture ate my picture files and they are not recoverable.  The guy at the Genius Bar told me to Trash the App, empty Trash, then go to Purchases and reinstall.  But Purchases says it is "Installed" so it does not let me download it again.  HELP!!!!

    I typed Aperture into Spotlight and sure enough it did show up.
    It looks like it is supposed to be in Apps.
    But it is not there.
    So I clicked on the spotlight Aperture and it opened up the App!!!!
    But I do not know where it is to move it!
    How can I find it?
    While Aperture is running and you are seeing it in the Dock, ctrl-click (or right click) the Dock icon.
    You will see a contextual menu. Click on "Options", then select "Show in Finder".
    And check the "keep in Dock" mark, so you will not lose it from the Dock.

  • I dropped my Macbook Pro and now the battery is swollen, should I bring it to the genius bar?

    My Macbook Pro fell off my bed (approx. 3ft) and dented the left side of the front left corner on the battery meter. Besides the damage everything seemed okay for a little while until I kept getting a erratic curser track pad. I kept cleaning it thinking some dirty or oil may of got on it or in the edges, but long story short I found out my battery is swollen and thats the reason for the erratic curser. The drop and dent impacted the battery causing it to swell. I feel that I just need a new battery. I purchased my macbook from the apple store and still have applecare. However I've researched online a bit and saw some people posted that if you drop your macbook, Apple will void my coverage. I also read that when people have had a swollen battery and applecare, they just brought it into the Genius bar and they went to the back and brought them a new battery. I've been super nervous to go see them as I've spent the extra bucks on Applecare and did not get any use of it. If anyone has had this issue or knows about it, please let me know!!
    MacBook Pro 13" 2012, Mac OS X (10.9.3)

    I dropped my Macbook Pro and now the battery is swollen, should I bring it to the genius bar?
    Yes !
    I would take it in before it gets worse and breaks something.
    Genius reservation http://www.apple.com/retail/geniusbar/
    on-line https://getsupport.apple.com/GetproductgroupList.action
    check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

  • For the second time (I've been to the Genius Bar once already) my WiFi isn't working on my iPhone 4S. This is really infuriating and costly!!! I see others have the same issues.  Can't Apple do anything about this?  It's obviously a hardware problem!

    For the second time (I've been to the Genius Bar already once with this) my Wifi isn't working.  They gave me a new iphone last time, but the new one has the same issue as the old one, I'm guessing.  I've tried resetting the network but that doesn't work.
    I see others have this issue too.
    If this is a hardware problem why doesn't Apple fix it?  Or do I just have to wait another year for another upgrade?
    Currently it's not costing me anything - yet - because I've got the Apple Warranty but this is totally frustating!!! I bought the original phone (which has been replaced in July 2012.  The new phone (without working Wifi) is a month old.
    Will try Restore via ITunes before (I will invariably) have to return to the Genius Bar for another Iphone 4S unless someone has an ingenius solution here?..?

    sematson wrote:
    If this is a hardware problem why doesn't Apple fix it?  Or do I just have to wait another year for another upgrade?
    For what reason, other than making yourself look foolish, would you ask questions that we users could not possibly answer as we're NOT Apple?
    Basics from the manual are restart, reset, restore from backup, restore as NEW.  Nothing more "ingenius" to suggest than these steps that Apple has outlined in the manual.  If these steps don't work, then go back to the Apple store.

  • Unable to register with Genius bar for a 'power failure' repair????

    Hi
    Does anyone have any suggestions what to do about registering for a repair?
    The online system has just been giving me a busy all day.
    I need to take my iMac in for the famous power failure repair. Is the best thing to call them in the morning? Any special options I can hit so I don't get through to Apple Care?
    Thanks
    Andrew

    Hi Andrew,
    I don't know if you've gotten in yet, but if not the secret is to try to schedule an appointment around midnight. The slots at the Genius Bar fill up quickly and I would find that even if I logged onto my local store's webpage to schedule an appointment at 7:00am, they were already booked. I decided to check it at midnight and I was finally able to make an appointment.
    It's ridiculous, I know...and if you mention it, they'll just try to get you to buy ProCare for $99 so you will have access to the calendar to schedule a week out.

  • I bought my MacBook pro in May 2012. for whatever reason the screensaver will not turn on. Took it in to genius bar. They said the software had to be deleted and reloaded. Which they did around 3 weeks ago. Everything was working fine. Now anymore again

    Is anyone else having problems with their screen saver not turning on?  My was working when I first bought the lap top. Then it stopped activating, I could get it to come on from a hot corner, or if I powered off the lap top and the next time I would boot on it would work for a few days but then it would stop. Made an appointment with the Genius bar and they suggested to wipe clean the HD and re-install the software Mountain Lion.  Which was done.  It worked fine for a few weeks, now it has stopped again, and I can not even get it to stay on by activating it from the Hot Corners.
    Anyone else having the same problem?  And if so what have you done to try and correct it?  Apple ran a check on my MacBook and they said there is nothing mechanically wrong with the MacBook that it is the software?????

    Back up all data.
    Triple-click anywhere in the line below to select it:
    pmset -g assertions
    Copy the selected text to the Clipboard (command-C).
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V).
    Post any lines of output that appear below what you entered — the text, please, not a screenshot.

  • Will Apple Genius Bar run Diagnostic tests on my computer or do I need to set up a special appointment?

    I got my Mac OSX with Lion about 9 months ago. Two months after I bought it, it crashed. Apple gave no direct explanation and ended up wiping the computer. Two months after that it happended again. That time they gave me a knew hard drive but they still didn't give me an explanation. Then recenty it crashed (kernal panicked) after I downloaded the thunderbolt application. That time apple was able to restore everything.
    Unfortunately, my computer is now showing many of the same symptoms (slow loading, safari freezing, applications needing to be forced quit...etc) as it did before it crashed the first two times. I should mention that when I say "crashed" I mean my computer wouldn't turn on again. Now I am afraid to turn my computer off or even let it go to sleep. I know this isn't good for it but I don't know what else to do.
    So my question is, will Apple Genius Bar run some diagnostic tests for me or give me a special lesson? Or do I need to pay for a special lesson? I just want a trained person to run some diagnostics and go through the basics of updating, shutting down, and restarting my computer with me. That way if anything goes wrong they see it first hand.
    One more thing, could it be something I am doing. I have downloaded Flash Player but only from the Flash website. But I have heard Flash/Mac problems. Or is there anything else I could be doing or downloading?

    With Apple you Always Need to Make an Appointment. Otherwise they will turn you away. Even if the place is empty.

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