Genius Failed Sign In

I just reformated my PC and re-installed everything including iTunes 9.0.3. I Authorized it successfully but when trying to turn on Genius my sign in fails. I know I am putting in my user name and passowrd in correctly. I do use a MacBook Pro as my main computer and everything is working fine with it. Can I have Genius set up on more than one computer that is authorized with my account? What can I do to turn on Genius on my PC?

stoppeldenise wrote:
Managed to sign in to ovi music once and made the mistake of ticking 'remember me' option.
Just after you open OVI Music do you tap on marked icon in screenshot?
If you tap on Options > Advanced options > Clear cache
Happy to have helped forum with a Support Ratio = 42.5

Similar Messages

FF 9.01 has bizzare behavior, sever not found, sites look wrong, left tab back, failed sign ons, etc.

'''Moderator edit: Locked, duplicate of [https://support.mozilla.org/en-US/questions/910533 910533]'''
'''Anyone else having problems with FF 9.0.1? I mean multiple, strange problems! Ever since I upgraded to this latest version of Firefox 9.0.1, I have frequent "server not found" on common web sites like www.google.com, www.amazon.com, www.tvguide.com, etc.
All these problem are frequent but inconsistent. Happens most, but not all of the time. Repeated attempts to execute a site url will, eventually (usually) get a good response.
Further, when pages are found, they open up looking wrong - unformatted text, no graphics, missing html commands, etc.
Also, on several sites, I am unable to sign on or exchange information/data. Logons are not accepted, fail or are repeated over and over, responses not recognized, etc. This seems to especially true for Yahoo and ATT web sights.
Lastly, just to add insult to injury, that damnable left side tab on my Google home page (igoogle) is BACK!!
Switching to Chrome and/or IE eliminates these problems, but I still prefer FF!
'''I have reviewed the articles here and tried several alterations on the config page, but nothing has helped.'''
I have flushed my cache, cookies, history with no benefit! I have also, as I am now, started FF in safe mode band EVEN in SAFE MODE, with EVERYTHING disabled, I still get the bizzare responses and the left tab is still back.
Is there a way to reload FF completely with every thing set as itv it was BEFORE the last upgrade or to go back to an earlier version? What is it about 9.0.1 that is causing all these problems?
BTW, incidently, aabout the same time as upgrading FF, I also switched from Comcast cable ISP to ATT DSL ISP at a even higher speed - 18.0 Mbps. Not sure if that matters; I think the behavior was evident BEFORE the switch over.
Any ideas or suggestions? Are the setting in my config under "useragent" correct? The Ivp6 settings?
Your help would be greatly appreciated!
Bob Woolf'''

'''Cor-el,
I think it's time to bring some of those kryptonian super powers of yours in to play! :)
Yes, I am still having problems. I tried to load in the online site for my bank, Navy Federal Credit Union. I got the old "server not found" BS. I did as you suggested and executed a SHIFTED Reload and that worked, at least in the since that I was able to get the opening page.
However, when I went to sign on, the trouble appeared. Similar to the failed logons and recycling sign ons that I had seen on Yahoo and a few other sites, WHEN I logged onto NFCU's page (they have an unusual three part logon), as soon as I sign on I am IMMEDIATELY told I have "timed out" on the session and am kicked off. Repeated attempts to access my account yields the same thing over and over. I tried to sign on using Internet Explorer and there was NO PROBLEM AT ALL, so the issue is specific to FF.
I then flushed the cache and retied; no luck. I tried SAFE MODE and again no luck. I then went in a flushed the cache, again, and deleted all associated cookies. Again no luck.
Then I flushed the cache, reset ALL the preferences and tried again, still no luck.
As it stands now, I have reset the USERAGENT entries, flushed the cache, reset the preferences and, removed the cookies and still, EVEN in SAFE mode, Firefox and NFCU can't get along. Neither can Yahoo.com!
So, after all that,I am at my wits end. Suggestions? Should I send you a refreshed copy of my troubleshooting dump?
Keep in mine that I have, up until 9.0.1 came out, been using FF to aces s all these sites without any problems. So I guess the question has to be: Exactly what was changed in 9.0.1 from the previous version that has made it act this way?
Ideas? Suggestions? Fixing this has become a full time job!
Bob W'''

Failed sign in loop when logging onto Ovi music.

Managed to sign in to ovi music once and made the mistake of tickimg 'remember me' option. Now every time i try sign in it goes into an automatic loop of signing in and failing. Tried emailing nokia and ovi and no one seems to be able to help. I do not have pc access and use my N8 for all internet activity. This ovi site is the most frustrating ever.

stoppeldenise wrote:
Managed to sign in to ovi music once and made the mistake of ticking 'remember me' option.
Just after you open OVI Music do you tap on marked icon in screenshot?
If you tap on Options > Advanced options > Clear cache
Happy to have helped forum with a Support Ratio = 42.5

Failed sign in

Hi, I have already created an ID in adobe, but why i am unable to sign in my ID in Adobe reader? a message pop out "An error occured while trying to access the service.

Please explain your problem more clearly, for Reader does not require an ID to operate.

ITunes Sign In and Genius Wont Connect?

Hey All,
I have a repeating problem about my connection with Genius and signing in? It says there is an error and that I need to check my internet connection to see if it is active? I am using a modem, and I watch it connect right in front of my eyes. I don't have a problem with viewing things in the iTunes store, browsing in the iTunes Store, or any other thing. I was trying to turn on genius because I got new music so I figured that I wouldn't just update, I would turn it off and then back on to make sure I got every single one of my results delivered from apple. Apparently, it won't connect, and its driving me crazy... it comes up every time... I'm looking for a good answer and i am looking to award points to that person.
Thanks,
Sincerely,
iNeed iHelp

install this fix:
http://support.microsoft.com/kb/181050
30 sec internet time-out is not enough for itunes servers so changing it to 2 or more minutes solves the problem.
It's very annoying and quite embarrassing that apple support doesn't know about it when you ask for help and they suggest to reinstall itunes, rebuild library (loose ratings) etc.

User Profile Service service failed the sign-in. User Profile cannot be loaded

One of my Windows 8 Workstation creating a temp profile everytime we login, we tried to perform the step to fix the issue http://www.eightforums.com/tutorials/38838-user-profile-service-failed-sign-fix-windows-8-a.html.
After perform the steps unable to login and getting an error "User Profile Service service failed the sign-in. User Profile cannot be loaded"
Then we tried to perform the System Restore, but the system is failed to restore to any date. Now we cannot login with any of the Network User, however we are able to login with Local user account.
How to fix this issue ?

Error
1/14/2015 17:02
Win32k
253
None
A pointer device does not have a mandatory co-ordinate property.
Warning
1/14/2015 17:02
Microsoft-Windows-Winlogon
6001
None
The winlogon notification subscriber <Profiles> failed a notification event.
Warning
1/14/2015 17:02
Microsoft-Windows-Winlogon
6001
None
The winlogon notification subscriber <Sens> failed a notification event.
Error
1/14/2015 17:00
Microsoft-Windows-User Profiles Service
1500
None
Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly. DETAIL - Only part of a ReadProcessMemory or WriteProcessMemory
request was completed.
Warning
1/14/2015 17:00
Microsoft-Windows-User Profiles General
1509
None
Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE.LOG1 to location \\?\C:\Users\TEMP\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE.LOG1. This error may be caused by network problems or insufficient
security rights. DETAIL - Access is denied.
Warning
1/14/2015 17:00
Microsoft-Windows-User Profiles General
1509
None
Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE to location \\?\C:\Users\TEMP\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE. This error may be caused by network problems or insufficient security
rights. DETAIL - Access is denied.
Warning
1/14/2015 17:00
Microsoft-Windows-User Profiles General
1509
None
Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE.LOG2 to location \\?\C:\Users\TEMP\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE.LOG2. This error may be caused by network problems or insufficient
security rights. DETAIL - Access is denied.
Warning
1/14/2015 17:00
Microsoft-Windows-User Profiles General
1509
None
Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE{fabc8f7e-0af1-11e3-93f3-90b11c2ef481}.TM.blf to location \\?\C:\Users\TEMP\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE{fabc8f7e-0af1-11e3-93f3-90b11c2ef481}.TM.blf.
This error may be caused by network problems or insufficient security rights. DETAIL - Access is denied.
Warning
1/14/2015 17:00
Microsoft-Windows-User Profiles General
1509
None
Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE{fabc8f7e-0af1-11e3-93f3-90b11c2ef481}.TMContainer00000000000000000001.regtrans-ms to location \\?\C:\Users\TEMP\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE{fabc8f7e-0af1-11e3-93f3-90b11c2ef481}.TMContainer00000000000000000001.regtrans-ms.
This error may be caused by network problems or insufficient security rights. DETAIL - Access is denied.
Warning
1/14/2015 17:00
Microsoft-Windows-User Profiles General
1509
None
Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE{fabc8f7e-0af1-11e3-93f3-90b11c2ef481}.TMContainer00000000000000000002.regtrans-ms to location \\?\C:\Users\TEMP\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE{fabc8f7e-0af1-11e3-93f3-90b11c2ef481}.TMContainer00000000000000000002.regtrans-ms.
This error may be caused by network problems or insufficient security rights. DETAIL - Access is denied.
Error
1/14/2015 17:00
Microsoft-Windows-User Profiles Service
1511
None
Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.
Error
1/14/2015 17:00
Microsoft-Windows-User Profiles Service
1515
None
Windows has backed up this user profile. Windows will automatically try to use the backup profile the next time this user logs on.
Warning
1/14/2015 17:00
Microsoft-Windows-Winlogon
6004
None
The winlogon notification subscriber <Profiles> failed a critical notification event.
Level
Date and Time
Source
Event ID
Task Category
Error
1/14/2015 17:02
Win32k
253
None
A pointer device does not have a mandatory co-ordinate property.
Warning
1/14/2015 17:02
Microsoft-Windows-Winlogon
6001
None
The winlogon notification subscriber <Profiles> failed a notification event.
Warning
1/14/2015 17:02
Microsoft-Windows-Winlogon
6001
None
The winlogon notification subscriber <Sens> failed a notification event.
Error
1/14/2015 17:00
Microsoft-Windows-User Profiles Service
1500
None
Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly. DETAIL - Only part of a ReadProcessMemory or WriteProcessMemory
request was completed.
Warning
1/14/2015 17:00
Microsoft-Windows-User Profiles General
1509
None
Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE.LOG1 to location \\?\C:\Users\TEMP\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE.LOG1. This error may be caused by network problems or insufficient
security rights. DETAIL - Access is denied.
Warning
1/14/2015 17:00
Microsoft-Windows-User Profiles General
1509
None
Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE to location \\?\C:\Users\TEMP\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE. This error may be caused by network problems or insufficient security
rights. DETAIL - Access is denied.
Warning
1/14/2015 17:00
Microsoft-Windows-User Profiles General
1509
None
Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE.LOG2 to location \\?\C:\Users\TEMP\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE.LOG2. This error may be caused by network problems or insufficient
security rights. DETAIL - Access is denied.
Warning
1/14/2015 17:00
Microsoft-Windows-User Profiles General
1509
None
Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE{fabc8f7e-0af1-11e3-93f3-90b11c2ef481}.TM.blf to location \\?\C:\Users\TEMP\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE{fabc8f7e-0af1-11e3-93f3-90b11c2ef481}.TM.blf.
This error may be caused by network problems or insufficient security rights. DETAIL - Access is denied.
Warning
1/14/2015 17:00
Microsoft-Windows-User Profiles General
1509
None
Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE{fabc8f7e-0af1-11e3-93f3-90b11c2ef481}.TMContainer00000000000000000001.regtrans-ms to location \\?\C:\Users\TEMP\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE{fabc8f7e-0af1-11e3-93f3-90b11c2ef481}.TMContainer00000000000000000001.regtrans-ms.
This error may be caused by network problems or insufficient security rights. DETAIL - Access is denied.
Warning
1/14/2015 17:00
Microsoft-Windows-User Profiles General
1509
None
Windows cannot copy file \\?\C:\Users\Default\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE{fabc8f7e-0af1-11e3-93f3-90b11c2ef481}.TMContainer00000000000000000002.regtrans-ms to location \\?\C:\Users\TEMP\AppData\Local\Temp\tmpD7E0.tmp\SOFTWARE{fabc8f7e-0af1-11e3-93f3-90b11c2ef481}.TMContainer00000000000000000002.regtrans-ms.
This error may be caused by network problems or insufficient security rights. DETAIL - Access is denied.
Error
1/14/2015 17:00
Microsoft-Windows-User Profiles Service
1511
None
Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.
Error
1/14/2015 17:00
Microsoft-Windows-User Profiles Service
1515
None
Windows has backed up this user profile. Windows will automatically try to use the backup profile the next time this user logs on.
Warning
1/14/2015 17:00
Microsoft-Windows-Winlogon
6004
None
The winlogon notification subscriber <Profiles> failed a critical notification event.
Error
1/14/2015 17:00
Win32k
253
None
A pointer device does not have a mandatory co-ordinate property.

Failed boot after enabling devmon service with systemctl

I've recently reinstalled Arch and in trying to get a proper automount solution working I was playing with udevil and devmon. First I disabled and uninstalled ldm, which wasn't working as I wanted. Then installed udevil via pacman. I couldn't find proper instructions at first so I ran:
# systemctl enable [email protected]
and then rebooted. But that didn't work. Then I found something saying to run:
# systemctl enable [email protected]
So I disabled devmon@ and enabled devmon@MYUSERNAME then rebooted.
As the system was shutting down it seemed to get stuck at a part about trying to save a random seed. I walked away for 10 minutes but when I came back nothing had changed so I hit the hard reset button. As it rebooted I could just barely see a whole lot of red [FAILED] signs flashing past my screen. When the screen comes to rest I am greeted by this. Once it gets to this point it doesn't accept any input from the keyboard except for Ctrl-Alt-Del which seems to cleanly reboot.
So far I've booted my arch install cd and run the following on all my partitions along with trying the -p, -r and -a options.
# fsck /dev/sda2
Nothing I ran seemed to produce any output that would suggest there are any problems or anything like an error code 8, which I've read elsewhere is an operational error, whatever that means.
Next I read up about chroot and gave that a go. I chrooted into my arch install and decided to disable the devmon@MYUSERNAME service and uninstall udevil incase that was interfering somehow. I also checked out the journalctl per the screenshots instructions but didn't really understand it. Also not sure on where that log information is stored so I can upload it here.
Any help would be appreciated.
Last edited by greatant (2013-06-11 11:02:07)

I've not made any progress with this issue. I've decided it has to do with the random seed, but I can't find any information on it via ArchWiki, searching the forum or google.

Genius Error... The required file cannot be found. Please try again later.

To those users with Windows 7 and iTunes that cannot turn on Genius due to a 'required file cannot be found' or have begun getting the error stated above and can't find the solution.
Well the solution is on this post: http://discussions.apple.com/message.jspa?messageID=10554450 (Windows 7 RTM (Build 7600) and iTunes 9.0), but is more complex to put into practice than the mere command given on the post.
*You must disable (not just stop) the Branchcache service on windows _and reboot_* the machine for it to take effect, after that Genius will update without any problems.
If you like me and have a corporate notebook with Group Policy setting this service to run then you must disable it from the services menu within Administrative Tools in the Control Panel (rather than the command in the previous post).
If you don't have administrator access then you must speak with your IT department and have them disable it for you.
Now this is what really annoys me - *APPLE really should get their act together and fix this error, as it's caused by a conflict in between the Genius update routine and a genuine windows service and has been around since the release of Windows 7 (perhaps Vista)*. It really can’t be that hard to fix since it’s just a simple data exchange

I found more info here:
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/geni us-results-cant-be-updated-right-now/ab98e076-50a8-4dd0-b9d1-ee4399030236?page=1 &tm=1322094589886
It looks like updating Match and updating Genius are both incompatible with the branchcache service. I disabled the service, and was able to fetch Genius and Match info to this PC. I then re-enabled branchcache, and once again, "update (Match, Genius)" fail with this error message--however, I can play my Cloud library from the PC, I just can't update its contents.

Word 2010 - Cannot upload - sign in required

Hi!
One of our users are getting this error message in word 2010:
Upload failed: Sign in required. He can't upload to their server.
Any idea what this could be?
Thanks in advance :)

Hi,
How did the user upload the Word file to server? Which kind of the server did you use? Did he use the Office 2010 upload center? As the error message, the user did not login the server. Did the issue only occur in Word?
Please do some tests to narrow down the issue:
Try to upload a txt file to test. If it still upload failed, please check the user permission and login status.
Try to change a client and use his account to upload Word files. If it can upload, please check the original client and network.
Disable firewall and anti-virus software
If I misunderstand something, please let me know and give me more information.
Regards,
George Zhao
TechNet Community Support

I am trying to download photoshop and it keeps failing

I just bought the $9.99/month photoshop package and it keeps failing everytime I try to download it. creative cloud downloaded but it keeps failing for the photoshop. I am very angry and don't know what to do.

Shut down your computer and restart it. Without opening any other programs, try downloading with the CC desktop app again. If that fails, sign out of the app, restart your computer, sign in and try again.
Benjamin

App version of Skype won't sign in

For some reason the Skype app on my install of Windows 8.1 Enterprise will not sign me in. I've tried uninstalling and reinstalling it a couple of times.
I've tried the steps outlined here: http://community.skype.com/t5/Modern-Windows-for-users-on/Oops-there-was-a-problem-Please-restart-Skype-or-try-again/m-p/1271790/highlight/true#M3388 I tried sfc /scannow still no luck.
Still can't get it to sign in for some reason. My login works just fine for the desktop app, but I like being able to snap the Skype app to the side of a monitor for chatting, but for the life of me I can't figure out why it won't sign in.
It just sits there attempting to sign in for roughly 3 minutes and then fails with Oops...There was a problem, please restart Skype or Try Again. Any further ideas on this?

Then why the heck do you still have it on the store like it works? And why just a generic "Something went wrong" error message than having it say "we can't sign you in because this version of Skype has been deprecated"? I wasted four and a half hours this morning troubleshooting this because nobdoy at Microsoft stopped and thought to have the common courtesty to maybe have an actually informative error message about the failed sign in and remove the non-working application from the Microsoft Store.
Jeez, and here I was thinking Microsoft was a professional company that cared about end user experience. Nope, they just leave you with a cryptic error message making you think it's something wrong on your side rather than the truth...
Also, thank you so much for removing wonderful features that worked without any problems whatsoever before. I don't know what I would have done had I been able to keep using Skype conveniently...
And that isn't even to mention how it breaks the People app too. It has your Skype contacts in there, but now since Skype doesn't work when you go in there and tell it to IM or call someone it just goes "durr, I don't know what to do."
If you're going to change a workflow like that, at least tell the other places that rely on the Moden Skype app to gracefully redirect to the new worflow.

Just unlocked Blackberry Curve 8520 with online code, now cannot make calls or send sms! PLEASE HELP!

Hi,
I unlocked my phone about an hour ago using a legitimate unlock code from unlocks.co.uk. I entered the code and it seemed to work fine and now my network shows up as Vodafone uk (I have unlocked it from T-Mobile)
It looks as though it is unlocked and I have checked the connections - I have signal and it says I am connected to the vodafone network, however, I cannot make any calls or send texts! If I try to call a number I get the call failed signed and the failed call dial tone. I tried to send a text but it didn't work - the text now has a red X and says 'unidentified subscriber'. I know this is a fault with my phone as the people I have tried to text and call have no problems with their phones/networks.
Please somebody help me! I have no idea what to do! I contacted the unlocking company and they say if I'm sure the sim I'm inserting is active (which I am) then it is likely my phone has been blacklisted, but I dont think it has. I bought it as a pay as you go handset from Argos just a week ago and it's been working fine until then.
I put my old t-mobile sim back in and it seems to work - does this mean it hasn't been unlocked successfully or not?
Many thanks

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Then try your Vodafone SIM again.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

ITunes in the Cloud option no longer available in iTunes 12

I upgraded to Yosemite about a week ago, and I am now running iTunes 12.0.1.26. I use my MacBook Air to stream iTunes movie and TV show purchases to my TV, and I like having the option of streaming content directly from the cloud rather than downloading it to my computer's hard drive. Normally, after every iTunes upgrade since the introduction of "iTunes in the Cloud," I have to go to the iTunes preferences menu to enable the "iTunes in the Cloud" setting to see my purchases that are available to stream. (I don't know why Apple doesn't enable this by default. Improvement opportunity!) However, in iTunes 12, this setting is not available. Has the "iTunes in the Cloud" setting been moved somewhere else? I sure hope this feature hasn't been abandoned.
I have signed out of iTunes, deauthorized my computer, turned off iTunes match, and genius, then signed back into everything, but that hasn't helped.
Any guidance would be much appreciated.
I have a 13" mid-2011 MacBook Air with a Core i7 and 4GB of RAM running OS 10.10.

Do you see anything at all on the purchased page, headings links, tools etc.

JSF Application on WAS 6.1 when migrated from tomcat5.5 not loading

I'm migration a list of applications from Tomcat to WAS 6.1
I have a JSF application running on Tomcat 5.5.
The same application when hosting on websphere application server 6.1(latest service pack applied in 6.1.0.17 ) is not loading properly.
The application has a login screen that comes when loads. This comes fine in the tomcat server. But in the WAS this not loading. It's not giving any error messages also. What happens in WAS is in the login screen The header section will comes but the login fields ie the user Id and password section won't come.
I tried deploying the same war file from the Tomcat to the WAS server. Still there is no change.
Initially my WAS server version was 6.1.0.2, and then I had an issue with JSF servlet and context mappings.
After applying the fix pack 6.1.0.17 it was fine.
The application uses the a security filter- form based login in the web.xml
Is there any difference between the form base authentication between tomcat and websphere ?
Here is the section of web.xml for form based authentication

<filter>
<filter-name>Security Filter</filter-name>
<filter-class>org.securityfilter.filter.SecurityFilter</filter-class>
<init-param>
<description>Configuration file location (this is the default value)</description>
<param-name>config</param-name>
<param-value>/WEB-INF/securityfilter-config.xml</param-value>
</init-param>
<init-param>
<description>Validate config file if set to true</description>
<param-name>validate</param-name>
<param-value>true</param-value>
</init-param>
<init-param>
<description>change security binding</description>
<param-name>loginSubmitPattern</param-name>
<param-value>login.html</param-value>
</init-param>
</filter>
this is urgent, please help.
Edited by: JSF_exception on Nov 10, 2008 8:31 PM

yes i checked the server logs. it didn't give any messages.
there is no information in the file 'native_stderr.log','SystemOut.log','SystemErr.log','native_stdout.log' files.
In the production server, i noticed an error message in the SystemOut.log file, it gives the following message.
+1/11/08 13:39:33:851 EST] 00000026 SecurityFilte I org.apache.commons.logging.impl.Jdk14Logger info SecurityFilter.doFilter+
+[11/11/08 13:39:33:870 EST] 00000026 WebApp E [Servlet Error]-[Filter [Security Filter]: filter is unavailable.]: java.lang.NullPointerException+
+     at java.lang.Throwable.<init>(Throwable.java:181)+
+     at java.lang.Exception.<init>(Exception.java:29)+
+     at java.lang.RuntimeException.<init>(RuntimeException.java:32)+
+     at java.lang.NullPointerException.<init>(NullPointerException.java:36)+
+     at org.securityfilter.filter.SecurityFilter.doFilter(SecurityFilter.java:151)+
+     at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:173)+
+     at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:106)+
+     at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:75)+
+     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:720)+
+     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:679)+
+     at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:686)+
+     at com.ibm.ws.wswebcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:70)+
+     at com.ibm.ws.webcontainer.extension.DefaultExtensionProcessor.invokeFilters(DefaultExtensionProcessor.java:788)+
+     at com.ibm.ws.webcontainer.extension.DefaultExtensionProcessor.handleRequest(DefaultExtensionProcessor.java:241)+
+     at com.ibm.ws.wswebcontainer.extension.DefaultExtensionProcessor.handleRequest(DefaultExtensionProcessor.java:105)+
+     at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3287)+
+     at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:246)+
+     at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:615)+
+     at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1418)+
+     at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:110)+
+     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:398)+
+     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:298)+
+     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:254)+
+     at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:179)+
+     at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:109)+
+     at com.ibm.ws.tcp.channel.impl.WorkQueueManager.requestComplete(WorkQueueManager.java:532)+
+     at com.ibm.ws.tcp.channel.impl.WorkQueueManager.attemptIO(WorkQueueManager.java:583)+
+     at com.ibm.ws.tcp.channel.impl.WorkQueueManager.workerRun(WorkQueueManager.java:973)+
+     at com.ibm.ws.tcp.channel.impl.WorkQueueManager$Worker.run(WorkQueueManager.java:1063)+
+     at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1473)+
+[11/11/08 13:39:34:037 EST] 00000026 SecurityFilte I org.apache.commons.logging.impl.Jdk14Logger info SecurityFilter.doFilter+
+[11/11/08 13:39:34:103 EST] 00000026 SecurityFilte I org.apache.commons.logging.impl.Jdk14Logger info SecurityFilter.doFilter+
+[11/11/08 13:39:34:183 EST] 00000026 SecurityFilte I org.apache.commons.logging.impl.Jdk14Logger info SecurityFilter.doFilter+
The same application is working on tomcat. So when we move it from tomcat to WAS should we change any settings.
if we are deploying the war file it should work in all the servers right?
Following is my login page..
<%@ page language="java" pageEncoding="UTF-8"%>
<%@ taglib uri="http://java.sun.com/jsf/html" prefix="h"%>
<%@ taglib uri="http://java.sun.com/jsf/core" prefix="f"%>
<%@ taglib uri="http://myfaces.apache.org/tomahawk" prefix="t"%>
<t:htmlTag value="P" >
<h:outputText value="<FORM action='login.html' id='base_form' method='POST'>" escape="false" />
<t:panelGrid columns="2" align="center" footerClass="loginFooter" headerClass="loginHeader" columnClasses="loginColumn1, loginColumn2" styleClass="loginFormPanel">
<f:facet name="header">
<t:outputText value="Please login with your I5DEV system name and password " styleClass="loginDescriptionA" />
</f:facet>
<t:outputText value="Username:" />
<t:inputText value="" id="j_username" forceId="true" />
<t:outputText value="Password:" />
<t:inputSecret value="" id="j_password" forceId="true" />
<f:facet name="footer">
<t:panelGroup>
<t:panelGrid style="width: 100%" rowClasses=",,loginSubmitRow">
<t:outputText value="" />
<t:outputText value="" />
<f:verbatim>
<INPUT value="Login" class="loginSubmit" type="submit" />
</f:verbatim>
</t:panelGrid>
</t:panelGroup>
</f:facet>
</t:panelGrid>
<t:panelGrid align="center">
<t:outputText value="#{requestScope.error}" styleClass="errorMessage" style="display: inline;" rendered="#{!empty requestScope.error}"/>
<h:message for="general_login" id="general_login" errorClass="errorMessage" style="display: inline;"/>
</t:panelGrid>
<h:outputText value="</FORM>" escape="false" />
</t:htmlTag>
<t:panelGrid align="center" columnClasses="warnMessage">
<t:outputText value="NOTE: Providing an incorrect password increments the number of failed sign-on attempts for the user profile, and can result in the profile being disabled." styleClass="warningMessage" />
</t:panelGrid>
<f:verbatim>
<SCRIPT language="javascript" type="text/javascript">
window.onload = function() {
document.getElementById("j_username").focus();
</SCRIPT>
</f:verbatim>
Edited by: JSF_exception on Nov 11, 2008 11:17 AM
Edited by: JSF_exception on Nov 11, 2008 11:22 AM

Creative Cloud/Adobe Installer won't connect to servers

So, my free trial for Adobe Premiere Pro recently expired so I decided to invest in the program since I have a few school assignments to get done and so I had to go through the process of installing the creator cloud etc. but the thing is, even though I have a working internet connection, have allowed the programs through my firewall, and have tried to restart my computer, and close all programs, etc. none of these installations will go through because they won't connect to the servers/internet.
I would hope that someone could really help me out since I'm short on time.
Thanks!

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