Genius is unavailable for the song - Current Music

Somewhere over the last few months the Genius feature has stopped working for me. This is for current music (Adele, Foo Fighters) as well as older music. It is VERY hit and miss, sometimes works, sometimes doesn't. I have looked throuhg the net for ANY answers and have not found any solutions. I have rebuilt my db, updated my genius, etc to now avail. My system and iTunes are up to date. Does anyone have ideas? Could it be something with the ID Tags?

Have a look at these threads:
https://discussions.apple.com/thread/3000658
https://discussions.apple.com/thread/2744045
Genius just doesn't work with songs released after April 2010.  I made a playlist of purchased music, arranged it by release date, and checked this.  Try this to see yourself.  The only exception was a John Lennon song I bought that was released on a compilation in October 2010, but was of course a re-release.  Many other people (I'd say all other people based on the unscientific survey of Apple Support threads!) are having the same problem.  I'm trying to work it out through calls to Apple Support.  There's someone very helpful there trying to help me out, but it doesn't seem to be getting through to the engineers.  Maybe if enough of us call they'll do something.

Similar Messages

  • In genius, it says: Genius is unavailable for the song...  No matter what song it is, it keeps on saying that

    In genius, it says: Genius is unavailable for the song... 
    Then, underneath, it says "Choosing Update Genius from the Store menu will update your genius results. If after updating, iTunes is still unable to create a genius playlist from this song or artist, please choose another one.
    The point is, that no matter what song or what artist I choose, even after updating, this message still pops up!

    Thanks to the tip from squane about repopulating the library, GENIUS IS WORKING AGAIN!
    It does seem to be related to having started iTunes Match. My guess would be the songs that did not make it to the cloud may be the culprit, but I'm not sure.
    The steps are a little involved, but here's what I did:
    1) Go through the iTunes Match process
    2) Click the cloud icon in the sort bar at the top of itunes
    3) Select all the songs that were matched (if you're like me, you'll have about 50 songs/booklets that did not make it to the cloud for various reason -- so it's important not to select these at this point).
    4) Delete, and, of course, do not select "also delete this song from the cloud" (I'm doing this because I have a MacBook Air with an SSD drive, so I can't afford the space to have my 94 GB of songs on my drive).
    If you haven't tried this before (only keeping the cloud version), you might try it with one song just to test. After the local version is gone, you still see the song but you need to be connected to the net to listen to it.
    Now, all your songs, except the ones that did not make it to the cloud, are off your local drive.
    5) For all the things you want to keep, but did not make it to the cloud, I right clicked on each item, selected "Show in Finder", and dragged it to a folder on my desktop so that I'm sure not to lose it in subsequent steps.
    6) Quit itunes
    7) Go to your Music/iTunes folder
    8) Delete all files that begin with iTunes (so iTunes Library.itl, iTunes Music Library.xml, * Extras.itdb, * Genius.itdb)
    I'd recommend backing up these files somewhere before deletion just in case...
    9) Restart iTunes
    10) Turn on Match
    11) Turn on/update Genius
    At least for me, this process fixed Genius being unavailable for any song I tried, even those songs that were the basis of previous Genius song lists that I have saved. It still shows as unavailable for certain songs like before, but all the songs it previously worked for work again.

  • Genius is unavailable for the song ...

    SInce late in 2010 my iTunes does not seem to be able to use any new music that I have imported to create a Genius. Older, previously imported, songs work fine (if they are recognized by the store, etc) but the new ones do not. Have have tried: reset Genius several times, deleted the XML files, deleted cookies from Safari (I did not move the entire folder out however) and still I get the following message:
    "Geniue is unavailable for the song "Song Name Here".
    Choosing Update Genius from the store menu will update your Genius results. If, after updating, iTunes is still unable to create a Genius playlist from this song or artist, please choose another one. "
    Anyone have any ideas?

    There are a couple of other threads by people who seem to be having the same problem:
    https://discussions.apple.com/thread/3000658
    https://discussions.apple.com/thread/2744045
    Genius is not making playlists out of songs released after April 2010.  Maybe try calling Apple Support?  I haven't had any luck so far but maybe if enough people call they will understand it's such a big problem.

  • I'm getting a "genius is unavailable for this song" message on recent albums, after genius is updated, feels wrong!?

    When I try to create a genius playlist from some of my most recently bought music I get the message "Genius is not available for this song" (righ click > Start Genius to cerate the playlist).
    I'm guessing that for music that has only just been released or is obscure genius might not be able to start a playlist, but I'm still getting this message on some popular albums that have been out for some months now.
    These are the albums I've bought over the last six months that I can't make Genius playlists from. I don't really follow the charts but I'm pretty sure the Adele, Cut Copy and Mark Ronson albums have sold enough copies by now that I'd expect them to show up in Genius results.
    Miami Horror - Illumination
    Daft Punk - Tron: Legacy Soundtrack
    Cut Copy - Zonoscope
    Ou Est Le Swimming Pool - The Golden Year
    Adele - 21
    Adele - Rolling in The Deep (EP)
    The Black Keys - Brothers
    Röyksopp - Senior
    Mark Ronson & The Business Intl. - Record Collection
    John Lennon - Power to the Peope - The Hits
    Underworld - Barking
    I've tried updating genius, disabling genius and the reenabling it. Disabling genius, deleting the file "iTunes Libary Genius.itdb" then reenabling it. All my other results come back but these albums still don't have Genius working.
    All but one album were bought from the iTunes store, most in the New Zealand store, some from the UK store (I recently moved), the other album was bought from another MP3 store but is available on iTunes.
    My music libary in iTunes is currently 108GB / 10,300 tracks, a mixture of songs bought from iTunes and MP3s ripped from my CD collection. I'm using the latest version of iTunes (10.2.1) on the latest verison of Snow Leopard on a 2010 iMac. I sync the Mac with my iPhone, iPad and Apple TV (old generation).
    If anybody can help explain why these songs don't allow me to create a genius playlist from them I'd really appreciate it.
    Thanks / Russ

    Oops, so you did. I must have been on auto-pilot
    I don't have any of those tracks in my library so I can't tell you that any of them work for me. If Genius works overall then it's probably a matter of sampling a critical mass of playlists that already contain those songs, for it then to be able to suggest suitable "mixes". I've not tried to get to grips with the mechanism behind Genius but I'd guess it works something along these lines. Your library gets inspected and some kind of summary gets uploaded to a server which integrates data from lots of users, and then gives you some back. Perhaps the process just does take time.
    tt2

  • Genius is unavaible for this song

    The genius feature stopped creating playlists. I've done the genius update multiple times, I've tried lots of different songs (from CDs and from Itunes), I've even tried songs that I had previously used for a playlist and it now says genius is unavailable for the song. Does anyone know a fix for this?

    One thing that has helped in some cases when the Genius playlist feature has stopped picking up tracks is to deselect and the reselect all your tracks in your library. Control-click on any checkbox to unselect them all, then repeat the process to reselect them.
    Hope this helps.

  • Is there a way to increase the font size for the "songs" and "artists" lists in the new music app for iPad 2 (iOS 5)? It is too small for me.

    Is there a way to increase the font size for the "songs" and "artists" lists in the "music" app for iPad 2 (iOS 5)? It is smaller than the previous version.

    falkner09 wrote:
    is there really no fix for this?
    It would depend on your definition of "Fix"
    Your iPod touch running OS 4.2 has a ZOOM feature which will enable you to see the screen more clearly.
    To turn Zoom on or off got to:
    Settings > General > Accessibility > Zoom and tap the Zoom On/Off switch.
    _To Zoom in or out_:
    Double-tap the screen with three fingers. By default, the screen is magnified 200 percent. If you manually change the magnification (by using the tap-and-drag gesture, described below), iPod touch automatically returns to that magnification when you zoom in by double-tapping with three fingers.
    Increase magnification: With three fingers, tap and drag toward the top of the screen (to increase magnification) or toward the bottom of the screen (to decrease magnification). The tap-and-drag gesture is similar to a double-tap, except you don’t lift your fingers on the second tap—instead, drag your fingers on the screen. Once you start dragging, you can drag with a single finger.
    _Move around the screen_:
    When zoomed in, drag or flick the screen with three fingers. Once you start dragging, you can drag with a single finger so that you can see more of the screen. Hold a single finger near the edge of the display to pan to that side of the screen image. Move your finger closer to the edge to pan more quickly. When you open a new screen, Zoom always goes to the top-middle of the screen.
    _Large Text_:
    Large Text lets you make the text larger in alerts, and in Calendar, Contacts, Mail, Messages, and Notes. You can choose 20-point, 24-point, 32-point, 40-point, 48-point, or 56-point text.
    Set the text size: In Settings, choose General > Accessibility, tap Large Text, then tap the text size you want.
    I hope this has helped a little - other than this option I think it pretty much is what it is.
    BTW - This information can be found on page 208 of the iPod Touch iOS 4.2 Users Guide.
    Best wishes..
    Ricky

  • My music on my iphone 5 is messed up. The pictures for the song album are on the wrong songs like the cover for drop it like its hot is on the cover for dark horse! Please help

    My music on my iphone 5 is messed up. The pictures for the song album are on the wrong songs like the cover for drop it like its hot is on the cover for dark horse! Please help!!!

    Hello TheGyzmo,
    Thanks for using Apple Support Communities.
    It looks like your might have signed up for iTunes Match.
    Good to know
    When you enable iTunes Match on your iOS device, the music library on your iOS device will be deleted and replaced with your music in iCloud.
    Syncing music with iTunes will be disabled while iTunes Match is enabled on your iOS device.
    By default, when you add an iOS device to iTunes Match, the option to download over a cellular network isn't enabled1. To enable downloading over a cellular network for iTunes Match, choose Settings > iTunes & App Stores > Use Cellular Data > On.
    When you use iTunes Match on an iPhone, iPad, iPod touch, Mac, or PC, it will be associated with the Apple ID you use for iTunes Match. Learn more about subscribing to iTunes Match.
    iTunes Match on iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5637
    What I suggest is that you move your music from your old laptop to your new one by following the steps below:
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/HT4527
    After that, you can then add iTunes match on your computer, or turn off iTunes Match on your iPhone, and then sync your iPhone as you would normally with your new computer.
    iTunes: How to add a computer or iOS device to iTunes Match
    http://support.apple.com/kb/ht4913
    Take care,
    Alex H.

  • How can I download a previously downloaded purchase to my iTunes library on my laptop when the listing for the song in my library won't play because it says it cannot locate the file. Yes I have searched my iTunes folders and also done a full windows sear

    How can I download a previously downloaded purchase to my iTunes library on my laptop when the listing for the song in my library won't play because it says it cannot locate the file. Yes I have searched my iTunes folders and also done a full windows search. The track plays on my iPad and my iPhones but will not play on my laptop!?
    It has an "!" To the left of the song title in my library
    My worry is that if I sync my iPad/iPhone then I will lose the track on those also!

    If you cannot find the file on your hard drive then once you delete the current broken entry you should be able to redownload from iTunes in the Cloud. This assumes the item in question qualifies. Note that audiobooks, digital booklets, iTunes LPs & Extras, ringtones, selected movies etc. don't.
    If prompted don't hide the item. You may find that you need to close and then reopen iTunes before it will appear for download.
    tt2

  • Why does the song currently playing not correspond with the title

    Since the latest update of iTunes when I play a CD or import it into iTunes, the song currently playing and the title shown for that song are not correct. All the songs and titles are there but they are jumbled. Any ideas? Thanks, i need all the help i can get.

    There is dirt our moisture in the dock connector on the phone or the end of the cable. Or possibly a bad cable.
    You can clean the connector with a dry toothbrush or wooden toothpick; inspect it with a magnifying glass to make sure it is clean.

  • HT1296 i cannot syn outlook contact info to iphone & can I delete the songs in music of iPhone directly

    How can I syn my contact from outlook to iphone?
    I cannot find the syn item
    can I delete the songs in music of iPhone directly?
    Pls reply by 852 9477 6434 or [email protected]
    Thx

    If you are trying to sync contacts direct with Outlook on your computer via the iTunes sync process, this is selected under the Info tab for your iPhone sync preferences with iTunes. You need Outlook 2003, 2007, or 2010.
    http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/

  • I keep getting exclamation marks on my playlist on itunes, but this is only for the songs downloaded on my phone. I can't play any songs on my phone, only on the original itunes library. Whats going on??

    but this is only for the songs downloaded on my phone. I can't play any songs on my phone, only on the original itunes library. Whats going on??

    The iPod backup that iTunes makes does not inlcuded synced media like apps and music. Thes those iTunes are not restored to the iPod unless they are in the iTunes library.
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up
    - Restore to factory settings/new iOS device.

  • When I try to play a song on my iPod Touch, it shows the information screen for the song and then skips to a new song but then goes back to the main playlist page without ever playing a song! Help!

    When I try to play a song on my iPod Touch, it shows the information screen for the song and then skips to a new song but then goes back to the main playlist page without ever playing a song! Help!

    thats tough man, yeah exchanging it is the best option. But why do people always leave a message saying" i'll probably just by an ipod" and it's usually followed by, "even though i don't like apple or ipod" . I mean fine, if u feel like giving up on the zen micro thats fine, i personally don't care if you're going to buy an ipod. for god sakes ipod isn't even the next alternati've mp3 players, theres plenty. Are u just trying to get the creative people saying "oh man we lost another one to ipod" cuz i'm sure they don't lose sleep over u wanting to buy an ipod instead of a zen. *done ranting*
    Message Edited by bleakreserve on 02-3-2005 06:34 AM

  • How can I view my full billing history for the app and music stores without iTunes installed?

    I just received an email receipt from Paypal showing a $12.99 purchase from iTunes. I almost NEVER purchase anything over around five dollars in the app or music store. Since PayPal does not show what this purchase was for, I have not received the receipt from Apple yet, and I cannot find anyway to look up online what this purchase was for....I need help to find out ASAP what this purchase was. If my account has been compromised or if I have been incorrectly charged for something, I would like to get the issue handled immediately. I do not want to install iTunes on my PC (nor should I have to for Pete's sake), but I cannot see anything recent at all in my app or music history on my iPad (not that I would ever purchase anything for $12.99 anyway...I just don't). Thanks in advance for any tips!

    How can I view my full billing history for the app and music stores without iTunes installed?
    No.
    If my account has been compromised
    If you even think this may have happened, immediately change your password.
    See this -> Apple ID: Changing your password

  • HT1473 If I already own a song (from a different album) and the same song is in an album which I want to get, do I still have to pay for the song?

    Other details:
    First album/s- Dookie (Green Day), american idiot (green day)
    and 21st century breakdown (green day)
    Album with same songs in it- international super hits (green day)

    If I already own a song (from a different album) and the same song is in an album which I want to get, do I still have to pay for the song?
    Yes.
    The album which the song has been listed under (on the song's page) is listed in your library under that album. The song is then removed automatically from the first album
    No it's not.
    Purchasing a new song or album will not affect any other song or album in your library.
    In the case of the two albums you mention, if you purchase them both, you will have the same song (different copies) in both albums.

  • I can't find most of my files for the songs in my iTunes library and so cannot Sync them with my iPhone, Help please

    Help please! When I try to sync my iPhone it tells me it can't find most of my files for the songs in my iTunes library, although the songs are there!!

    Can anyone help?

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