Genius keeps freezing

Every time i open my itunes my genius loads and when its either just starting or almost finish it just freezes, then it tell me that it cant be used so im forced to exit. I went into safe mode to see what was going on and it said that the problem was bonjour (i looked up the update and nothing was wrong), i even tried remobing itunes form my computer 3 times and putting it back on that didnt even work. (By the way i am using vista) im getting so frustrated that i want to throw my computer is there anything that i can do to stop it from freezing

I called and spoke to someone thru 1800-MY-APPLE. He told me I have downloaded something that is conflicting with Apple Software. Trying to figure out what that is has been my problem. What I have done in the interim is continue to open iTunes thinking one of these times I will be able to turn off Genius. Then by some miracle force of nature Genius stopped gathering library info and gave it a rest. I was now able to turn Genius off! Not that my bad software problem is solved but, at least I can use iTunes again. I hope you get you're Genius problem figured out JenniOrangeMonster.

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