Genius mix causes itunes to crash

Hello, was wondering if anyone can help me out with a problem am experiencing
everytime i run genius mix it crashes itunes 11.0.4.4, I am running xp sp3 on a dell D620
I am also running tuneup with itunes , but the crash happens even when tuneup is turned off
itunes store works fine no problems there. Reinstalling the OS is not an option for me.
I am not really sure about what other information might help, pls let me know if there is
any other information i can provide to make this easier to diagnose. Hopefully someone
else has experienced the same problem as me and has found a solution to it. Appreciate the
help ty

Can you run Update Genius?
This looks similar to my problem (see https://discussions.apple.com/message/22875572#22875572), I also have/had TuneUp installed though I found it didn't really affect anything since iTunes also crashes with the program cleanly removed.

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Hello simoneta10,
iTunes 11 looks a little different than the previous versions of iTunes, and I'm wondering if you do not see the Genius Mixes because the Sidebar is hidden. You can follow these steps to bring back the sidebar in iTunes:
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You can find the full article here:
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
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iPhone and iPod: Understanding Genius Mixes
http://support.apple.com/kb/HT3843
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Look closely at the end of the sample string you posted and you will see that it has trailing empty strings at the end: '1096200000000242505,,,'
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split
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This is what I did and it fixed my three that didn't have working iMatch Genius:
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I turned off iMatch on only one iPhone, my 5s, I left the 4s and iPad alone.
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Waited
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-- Thats another string

Genius mix causes itunes to crash

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