Genius not updating - stuck on 'Delivering your Genius results...'
iTunes has stopped updating my Genius results on my PC, both automatically and manually, for the last few weeks now. This has never been a problem in the past.
Not sure if it coincides with the latest iTunes update (12.0.1) or my new router from my new internet provider.
I stopped it and restarted it (which I was reluctant to do out of fear that a long job would just start over) and found that it had really been performing step 2, but the user interface wasn't updating properly. Once I restarted the process, the UI updated and then I could see what it was doing.
Since I restarted, it has completed step 2 and is now working its way through step 3. Of my 15,000 or so songs, about 13,000 were matched and the remaining 2,000 are now uploading.
Similar Messages
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Waiting for Apple to deliver your Genius results
For the past couple of days I've noticed that the display area of my iTunes has said, "Waiting for Apple to deliver your Genius results…" And it just keeps saying that for hours on end.
Anybody know why? And/or what I can do about it?"But what if I want Genius results? "
In iTunes, click the black box with the arrow in it bottom right side of the iTunes window.
http://www.tech-recipes.com/rx/3026/itunes8_how_to_hide_show_geniusbar/
http://www.dummies.com/how-to/content/how-to-collaborate-with-itunes-genius.html
Carolyn
Carolyn -
ITunes 9 Genius not updating - iTunes Store Error
Using iTunes 9, I am trying to update my Genius so that I can have the Genius Mixes however it seems to always be stuck on "Sending information to Apple…". I've let it run for 3 hours with no success and twice have had it say the there is an error with the iTunes Store. It doesn't seem to be sending anything as there is no bandwidth use.
Anyone else having this issue or know of a fix?
*Fixed*
Following the instructions on post #12 of this thread http://forums.macrumors.com/showthread.php?p=8454874
I was able to fix it.
Quote:
"**** it! That was a tough cookie to crack!
Cookies!! Quit iTunes then go to your /user/library folder and move the Cookies folder to the desktop or delete it.
Turn on Genius. It works!
There must be some weird setting saved in cookies with an incorrect URL to send the info to Apple."
Message was edited by: cosmo2Hi, im sorry to post in here, as i know im wrong, but no one in the windows forums is having this problem so i thought maybe you guys knew of a solution?
i have this exact problem, but im running windows 7 RC... i never had it with Itunes 8, and i dont have in in another 2 pcs i have running itunes 9...but for some strange reason im having this annoying timeout problem in my main pc...and it has a HUGE library...and since i cant delete the files you guys mentioned in here, cause im not on a mac, im begging you guys if you know how can i fix this....
...and yes, i know macs are better, i just dont have the money to buy them yet, lol!
Message was edited by: mjolimpia -
Letter of Guarantee Value not Updating with Payments
Dear Expert
The requirement from the user is that when a payment is made , the system should deduct the amount paid and refresh the new available value for the customer.
For Example : A Financial document is created with 1000 value . And Sales order created for 8000 . Therefore now the open value is 2000. This means that the customer can order goods worth 2000 only.
In the meanwhile the first order is delivered and billed . And the customer has paid 8000 when he received the bill. this means that now he has paid so he can now order more goods worth 8000.
but in the system it still shows open value as 2000 , although now that the customer has paid, it should be updated with the payments made so the value can be used by the customer that he had paid.
If any of you has any idea how to tackle this ( it works same way in credit management ) but not in financial documents.
we were thinking of another work around , i.e by closing the Financial document that has been paid and creating a new one by adding the remaining balance. i.e 2000+ 8000 , this way the customer can again use his value. but then how can we automate the system to alert the sales user that the payment has been made for a certain invoice for a certain LG.
your idea's and suggestion are highly welcome
Best regards,Dear ATGSD,
The functionality in GTS is designed for modelling of a single financial document for which the initial value is not updated.
I understand your user's requirement, but surely that is dealt with simply by setting a credit limit in the SAP ERP system? There should be no need to use the GTS functionality at all. In the ERP system, the credit limit is updated by the account payments, exactly as your user requires.
Please let us know if that would work, or if there are more detailed requirements that are not apparent from your post - thanks.
Regards,
Dave -
While canceling the commercial as well as excise invoice the field BKPF-STBLG not updated.
Hi,
Thanks for your reply.
I did the changes to the standard sort key 018-Asset Number as per your advise and didnt get the desired outcome.
Our asset code length is 7 and sub asset length is 1
So i went to OB16 and added STBLG to the sort key 018, then system says that you can maintain only upto 18 characters.
So i have made asset number to length to 7 and sub number lengtth to 1 and STBLG length to 10.
After saving the sort key, i have assigned the same sort key to the all of my asset related GL accounts in company code data under control data tab.
Now i reversed one asset transfer transaction and checked the BKPF entry. It didnt updated either in sending company code document nor receiving company code's document.
Please advise me, if i am missing anything.
But really thankful to you for your intiation.
Thanks,
Srinu... -
My Genius mixes do not update/sync from MAC to iPhone 5S
My original sync from mac to iPhone (when I first bought it) is there, but since then any & all subsequent updates (new songs, deleted Mixes still showing on iPhone, removing Holiday songs from Genius) will update in my mac but not on my iPhone 5S? I have Match and have tried updating Genius & Match numerous time but no luck Any advice?
okay.. when you connected your iphone to your mac and click an on device summary. then scrolled down the. there should a line that says Manually manage music and videos. if is not have a check on the box click, then click on it after that click on that says apply and then you should be done
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I did every step including reinstall intunes to get my IPod touch to sych with Itunes but it fail to recognize it as anything other than a camera. It still recognize my Ishuffle as a device. The Genius bar as an Apple store told me the Ipod worked on their Apple PC, my pc is not an apple, I attemped every step to rectify the situation including updating the device drivers. I wonder if I need to eliminate every old residue with the word Apple in it on my computer to get it up and going again. Please help !
If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My genius recommendations have not updated in 3 months in the Itunes store so clearly they no longer care to sell music. Does anyone know of a manual way to update the recommendaions? Thx
Don't worry about it I've decided to move on and get and android phone instead. Your stuff may be very easy to use and this would be ok if it just worked but when it doesn't I want to be able to take control of my hardware and software to make the changes that I need to to get it to work the way I want.
Good-bye Apple
Xtertristl -
When I try to create a genius playlist from some of my most recently bought music I get the message "Genius is not available for this song" (righ click > Start Genius to cerate the playlist).
I'm guessing that for music that has only just been released or is obscure genius might not be able to start a playlist, but I'm still getting this message on some popular albums that have been out for some months now.
These are the albums I've bought over the last six months that I can't make Genius playlists from. I don't really follow the charts but I'm pretty sure the Adele, Cut Copy and Mark Ronson albums have sold enough copies by now that I'd expect them to show up in Genius results.
Miami Horror - Illumination
Daft Punk - Tron: Legacy Soundtrack
Cut Copy - Zonoscope
Ou Est Le Swimming Pool - The Golden Year
Adele - 21
Adele - Rolling in The Deep (EP)
The Black Keys - Brothers
Röyksopp - Senior
Mark Ronson & The Business Intl. - Record Collection
John Lennon - Power to the Peope - The Hits
Underworld - Barking
I've tried updating genius, disabling genius and the reenabling it. Disabling genius, deleting the file "iTunes Libary Genius.itdb" then reenabling it. All my other results come back but these albums still don't have Genius working.
All but one album were bought from the iTunes store, most in the New Zealand store, some from the UK store (I recently moved), the other album was bought from another MP3 store but is available on iTunes.
My music libary in iTunes is currently 108GB / 10,300 tracks, a mixture of songs bought from iTunes and MP3s ripped from my CD collection. I'm using the latest version of iTunes (10.2.1) on the latest verison of Snow Leopard on a 2010 iMac. I sync the Mac with my iPhone, iPad and Apple TV (old generation).
If anybody can help explain why these songs don't allow me to create a genius playlist from them I'd really appreciate it.
Thanks / RussOops, so you did. I must have been on auto-pilot
I don't have any of those tracks in my library so I can't tell you that any of them work for me. If Genius works overall then it's probably a matter of sampling a critical mass of playlists that already contain those songs, for it then to be able to suggest suitable "mixes". I've not tried to get to grips with the mechanism behind Genius but I'd guess it works something along these lines. Your library gets inspected and some kind of summary gets uploaded to a server which integrates data from lots of users, and then gives you some back. Perhaps the process just does take time.
tt2 -
Apple genius not helpful, maybe posters will answer my questions
I recently went to my local Apple Store to talk to a 'Genius' about my 80gb ipod classic that will not sync more than 200 songs before freezing. My 'Genius' asked if I had a Mac or PC at home and I said PC and without missing a beat he smugly suggested that my PC might have a 'bad driver' that corrupted either the software or hard drive of my ipod. He promptly told me that I can either buy an refurbished ipod of the same model for a discounted price or buy another, newer model with 10% off with the trade-in of my corrupted ipod then sent me off angry that I just wasted almost an hour waiting after my appointment time.
My question is in three parts. If you only want to answer one that is fine.
A.) If it was a bad driver that caused the corruption on the ipod, how can I avoid this issue in the future if I chose to purchase another Apple brand Mp3 player? Just by keeping up with driver updates and avoiding sites that might contain malware?
B.) The ipod started acting up on my last pc, which I dropped on a brick floor pretty hard and went on questionable sites on. But I've since gotten a newer model laptop pc with tons of space and the ipod is still acting the same way. There is no corrupted warning when I plug it in, it just will not sync all of my library and after syncing a couple gigs the screen changes from the 'syncing' screen to the 'connected' screen and itunes freezes. Then I cannot eject the ipod through itunes or even through the windows 'safely remove' feature. This is on the new laptop. What does this mean??! Corrupted software or hard drive??
C.) Has anyone had a positive experience with an Apple genius? My experience was very horrible and the genius was a jerk. Is this common?From your description my first concern would be for the health of the iPod's hard drive. <hr>
*iPod Diagnostics*
Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:
Retracts: 889
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2202
Start/Stops: 894
Temp: Current 24c
Temp: Min 10c
Temp: Max 50c
Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.
With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
*Reallocated Sectors Count*
Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
*Pending sector count*
Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
<hr>
Turning back to your post:
A.) While an incorrect driver/driver conflict might cause the wrong data to be written to the iPod, hence corrupting it, if you then update the drivers, remove conflicting devices etc. then it should be possible to restore the device on subsequent occasions. A USB device infecting virus is unlikely to actually disrupt the normal operation of an iPod, even if it manages to add viral code onto the device, as this code will target the Windows operating system. Obviously avoiding contact with malware and impacts with the envionment will be a "good thing" for both your computer and your iPod.
B.) Software corruption should be cured with a Restore. Hardware problems will only tend to get worse. Your symptoms & history would suggest problems with the iPod's hard drive, but hardware issues on the source drive could also produce a similar effect. If the iPod gets a clean bill of health then check the laptop's drives using the Windows disk scanning tools.
C.) I've not had any contact with Apple Geniuses but I would like to think that your experience is atypical. I've certainly heard better reports about Apple's support than say PC World.
tt2 -
Genius not working with some songs
why does genius not work with some of my songs?
For songs which the genius can't come up with a play list it seems the artist is either too small, too new, or the metadata doesn't match. For example, I had "Cardigans - Love fool" selected and I noticed iTunes had it in my "Songs your missing". I changed it to "The Cardigans - Lovefool", and then selected "Update Genius". After this iTunes removed it from the "Songs your missing", and was able to create a playlist.
The problem is I don't know how many songs iTunes can't figure out. I wish I could create a smart playlist of all the songs which the genius couldn't figure out. The problem isn't so much that I can't get a playlist from a song I selected, but I know if the genius skips a song, then it won't include it with other recommendations. While the genius feature is great, I'd hate to find out in six months that it's been ignoring 75% of my library.
In order to get some of my indy music to play with the genius playlist, I create a smart playlist which includes a genius playlist, and then a list of artists which it can also choose from.
While it's great that the genius can figure out information from the cloud, it could spend more time looking at patterns within your own library. If I create a playlist of New Jersey rock bands, it should be able to figure out that my indy artists are related to the mainstream artists in the same playlist.
The good thing about the Genius is it understands that people listen to multiple genres. I like to listen to classical when I'm studying, and folk music when I'm surfing the web. Last.fm will create a recommended playlist of half classical and half folk. The genius doesn't look at your whole library and come up with something that tries to match all your tastes. As a result of it using genres to cluster music, it doesn't mix holiday music in with your playlists like other recommendation services do. -
My iPod does not update it self in iTunes. I click on the "update the latest version for your iPod" and it fails. Please help me.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
ITunes 9 and Genius (not working)
Greetings,
I have tried all of the suggestions (remove apple.com cookies from Safari; delete user>library>cookies; delete iTunes prefs; turn off and on Genius) and genius does still not work. I click on a song and then the genius button, after what appears to be a successful connection and response from apple, I get a dialog box that states:
Genius is not unavailable for the song "Ebony Eyes". Choosing Update Genius from the Store menu will update your Genius results. If, after updating, kTunes is still unable to identify this track, please choose another song or artist>
Numerous attempts to update Genius only results in the return of the same dialog box. I have tried many songs, including ones purchased from iTunes and well as ones I imported from purchased CDs.
Genius mixes shows mixes, but when I try to click on the play button, nothing happens.
Any other suggestions would be appreciated.
-Bill-
MacBook Pro (intel)
OS 10.4.11
Safari 4.0.3 (4531.9)I see that your Question has languished for some period of time without response. You have posted your issue in Using Apple Support Communities whose topic is 'How to use this forum software's interface, features and/or how to find what you wish'. It is a relatively low traffic and inappropriate forum for your problem. I will ask our Hosts to move it to " Wireless " where it may get a more rapid response from your fellow users.
ÇÇÇ -
hello
I can not update creative cloud. Stuck at 2% with the following message: attempted connection to the server ...
I have a pc
pls help merestart your computer and retry.
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My iphone 3 8gb will not update and is stuck on 4.2.1 anyone help??
can anyone help me with my iphone 3 8gb it will not update and is stuck on 4.2.1, everytime i stick it on itunes it just moves the update to a later date everytime, so anyone if you can help me i would be grateful thanks.
" my iphone 3 8gb it will not update and is stuck on 4.2.1, "
That is correct. ios 4.2.1 is the latest available for your iphone.
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