Gently dropped iPhone 4 and now won't turn on only if plugged in to wall
I dropped my iPhone 4 and now it won't turn on. Only when plugged into electric socket does it actually try to come on. I get to the point of putting in pass code and then it goes to it telling mr to plug into iTunes but when I unplug phone it goes blank again. Any suggestions?
you broke your phone. Bring it to Apple for an out of warranty exchange ($149) or find a 3rd party repair shop near you.
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Dropped iPhone 4s and now won't turn on unless plugged into wall
Hi there,
So I dropped my iphone 4s onto a hard floor 2 days ago, it was at 95% battery at that point. It now will only turn on when I plug it into the wall, and as soon as I unplug it, the phone turns off immediately.
When it is plugged into the wall it shows 100% battery and the signal (both wireless and carrier) are very touchy and it says 'searching...' a lot of the time.
I have had the phone for 19 months now and am out of warranty. It is also worth noting that 1 month ago I replaced the battery myself because I was having battery issues and it has been working perfectly since then up until this incident.
If anyone has any idea of how to fix this or any idea of what the problem may be it would be much appreciated. I have tried holding the home screen and top button simultaneously and also tried plugging into my laptop to restore but the laptop will not start the phone up, it just goes into a cycle of going to apple logo screen and then shutting off.
Thanks very much.The drop either jarred loose the battery connection or cracked the main circuit board. As you have repaired it yourself Apple won't touch it, so you might as well take it apart and see what has happened.
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i have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.
Given the state your device is in you have already erased your old stuff. You have an image on the screen that says, "Connect to iTunes." That's what the image means. So you will need iTunes on your computer.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS from iOS 5 or Later
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
IPhone froze and now won't turn on
Hello, my iPhone 3 froze so I unplugged my charger and let it die. When I woke up the next morning it was off, so I shrugged it off and brought it to school to keep it safe. When I came home and went to charge it, the battery low sign didn't pop up and it seemed like it won't charge or turn on. My lock/off button is broken so that didn't work, and I tried around seven different chargers. Does anyone have a solution?
if the power button doesnt work not a lot of options to turn it on with or do a reset apple will do a out of warranty replace for 149$
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I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
my iPhone 5 randomly switched itself when somebody was calling me and now won't turn on. it had 90% battery, I've tried factory reset, connecting to iTunes and nothing works. the phone is approx 18 months old so surprise surprise out of warranty.
My 5S just started doing this on Thursday: every fraction of a second or so it oscillates between connecting and disconnecting with the charger (USB or wall, doesn't matter). Since it's still under the limited warrantee, I took it to the local Mac dealer (I live in a small town w/out an Apple store) and they shipped it off. I'm waiting now for the replacement--telephonless, too!
What concerns me is that many people seem to be having this issue.
You were right to be suspicious of the Apple store employees. Once they replicated the behavior that you experienced, they should have immediatly offered to exchange your phone. Anything else, in my opinion, is unacceptable. As long as your phone is still doing it, I'd go back, ask for the manager and tell them to exchange your phone. -
I downloaded the new software on my iphone 4 and it worked for a few hours and now won't turn on
i downloaded the new software on my iphone 4 and it worked for a few hours and now won't turn on
Reset, hold both home and power buttons until the iPhone begins to restart. If still nothing, connect to Wall Charger for 10 minutes, iPhone may turn ON itself. If still nothing keep on charger and Reset. It can take about 20 seconds of holding both buttons while on charger.
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I plugged my phone in my computer to download my pictures once it finished downloading I unpluged my phone and it went black and now won't turn back on. Please help me!!
Reset, hold both home and power buttons for about 10 seconds until the iPhone begins to start.
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I had to restore my iPhone 4s and now my recent calls show only phone numbers instead of the contact's name. How can I restore the names to my recent calls list?
Are the contact details in your contacts app, the phone app uses the contact app to put names against telephone numbers.
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I have an ipad mini that won't power on. It was turned off to charge overnight. In the morning it was warm and now won't turn on no matter what I do. I've tried resetting using the power / home button combination and nothing works.
If you have owned the device, as in purchased from Apple, less than a year then there will be no charge to repair, or most likely, replace the device. If you have had the device more than a year you will be charged an out of warranty cost for replacement ($219 I think) and that is much cheaper than a new device. If you have Applecare+ then you have an additional year of coverage and the replacement will be $49 or $79 depending on when you got the Applecare.
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I have an iPhone 4 and it will not turn on. I plug in and says connect to iTunes. I connect it and it won't restore. What can I do? Please help
http://support.apple.com/kb/TS3694#error21
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
Hi my MacBook will not turn on after it said my USB was draining to much power, and it shut down and now won't turn back on please help
USB power management is part of the SMC (system management controller). Try to reset SMC: http://support.apple.com/kb/HT3964
Then get a self-powered USB external hub. It takes power from a wall socket and saves the MBP power system. Starting at $20 at BestBuy and similar stores. -
MacBook Pro turned off on its own and now won't turn back on.
MacBook Pro turned off on its own and now won't turn back on. Battery had 41% just before this happened and green indicator on power cord is showing, so it seems like it's charging. What should I do?
The led on the power adapter should be amber if it is charging. Green just indicates that it is supplying power to the MBP.
Try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao. -
Dropped iPhone 5c and now it won't turn on
My cousin dropped his iPhone 5c and now it won't turn on. It doesn't charge or make any noise. What should I do?
Try to reset the phone
Hold the sleep and home buttons until the apple logo appears and allow normal boot up - there is no data loss
If this does not work - then chances are that there is hardware damage that cannot be fixed through the user troubleshooting methods and bring it to an Apple or authorized repair store
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Was playing the Ipod and it went black and now won't turn on
was playing the IPod touch with camera and it went black in the middle of a game ans now won't turn on.
After charging for half an hour, reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
If it now works you are done.
- Connect it to the computer. If it appears in iTunes restore the iPod
- If not seen, see if placing he iPod in recovery mode will make it visible so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
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