Geo-Map doesn't work

Hi experts,
I wanted to include a map showing sales per country.
I'm using 0country as a static geo characteristic.
Although having read help some times, not success could be achieved.
According to help.sap.com I want to tell, what goes wrong:
The first thing is, that I can't "download geo-characteristics (all)".
Why? Is this correct? Or is this caused if no relevant attributes are given? Do I need them? Because it seems that i can't change it.
Okay, ArcView caused some more trouble. But answering this first questions maybe brings solution.
Thanks for answering
Martin

It has taken me some time to realise that my GeoMap works!
<u>The thing is:</u>
<b>It only works in 3.5!!!</b>
There, everything is all right.
But BW70 doesn't show anything!!!
I've read help that this could be caused by several reasons:
old service pack (older than SP10) : Can't be. We're on SP12.
No Data / No Geo characteristic: Not the problem. Same query works in 3.5.
Does anyone have an idea, please?

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