German umlauts not supported in CSV file export of campaigns

Hi all,
I just customized and tested exporting business partner data out of a marketing campaign to a CSV file. I created a mail form and made the appropriate customizing settings in SPRO.
All worked fine, but when opening this file with MS EXCEL, german umlauts (ä, ö, ü, ß) cannot be depicted correctly.
I figured out so far, that my file in encoded in UTF-8.
Does anybody know if there are some settings to be made in SAP and/or Excel to solve the problem with the umlauts?
Any help is appreciated!
Thanks a lot.
Best regards
Wolfgang

Hi Wolfgang,
I had the same problem as well. This is the solution suggested by SAP Support:
Unfortunately this is a problem with Microsoft Excel. It is not able to
handle the UTF-8 format file directly. Please try the following steps
and check whether the data is displayed correctly -
1) Download the file to your local system
2) Open a worksheet in Excel
3) choose 'Data->Import External Data -> Import Data' from the menu
4) Then select the file and import it.
Please remember to set the encoding of the file as UTF8
Regards, stephan

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