Get a sad face icon on ipod with website for support

I've been playing my ipod through altec speakers today. I went to start another playlist and when I tried, the apple appeared on the screen. I attempted to reset, using hold/toggle a few times, then menu and play/select-
that's when I get an ipod with a sad face and www.apple/support.com. What's going on. Can someone help me with this issue?

Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon or the folder and ! icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod/folder and ! icon.
You can arrange online service here.
Service request.

Similar Messages

I am getting a sad face icon and my ipod then shuts off

I am getting a sad face icon and then my ipod shuts off

http://support.apple.com/kb/TS1373

TS1373 I have an ipod model A1099 and i cant get it to restart. I keep getting the sad face icon and the battery wont charge even tho I out a new battery in it

I cant seem to get my ipod working even tho I put a new battery in it I keep getting the sad face icon and i cant restart it

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Please help! I keep getting the sad face icon

according to the troubleshooting steps i am supposed to restore my ipod if the sad face shows up... and i tried but my computer no longer recognizes my ipod... so i tried to switch to disk mode and that won't work... and now my ipod wont even charge anymore what should i do?

The Sad iPods icon or folder with an exclamation mark are the toughest problems to deal with, and must do a Restore in order to fix it. However, when your iPod is showing this icon, it is probably too late for your computer to recognize the iPod.
1. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check from the top of the list to see if that is what's keeping iPod from appearing.
3. Try to wait 30 minutes while iPod is charging.
4. Try another known-good FireWire or USB through Dock Connector cable.
5. Try another known-good FireWire or USB port on your computer .
6. Try to disconnect all devices from your computer's FireWire and USB ports.
7. Windows users having trouble with their iPods should locate a Mac user. We've found that in many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
8. Try to do an Erase (Disk Utility) on a Mac computer or a format with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer). You may need to plug and unplug your iPod with the computer for several attempts, and switching around Format and Restore, and hope out of sudden, it will get recognized.
9. Diagnostic mode solution – which I copied from a thread of a post from thinktwice
“Then I cam across this special Diganostics Mode that you can get to by resetting and then while the Apple is showing pressing the Select and backwards keys simultaneously. It bring up and weird Diagnostic utility witha a abunch of tests. Here is what I did
- I tried the 5in1 test and got and error on Firewire.
- I did the HDD R/W and surprisingly it passed.
- I went on to the HDD scan. This supposedly tkaes acouple of minute so I waited. I think 4-5 dots appeared then nothing. The iPod started to get hot. THe disk was spinning away. After a while the battery got very low. THis test chews up the battery. So I escaped out by resetting and went to connect it to a power source.
My USB was dangling out of my computer and I was too lazy to get the Firewire AC adapter thing going so I connected expecting the whole lockup thing with iTunes. Surprise. IT was recognized immediately and has been working like a champ. So go figure.
Details on Diag mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/index.shtml
10.Let me ask you a question, if an iPod with no iPod software with it. When your connect it with a computer, what would happen?
Yeah, the computer will treat it as a fresh external hard disk, which will get force mounted, the computer will ask you to format the iPod. It does not really matter the format is completed or not, the key is to erase (or partly) the corrupted iPod software on the iPod, after that the computer will recognize it.
Once it has been completed, eject your iPod, open the iPod updater and interestingly, you will able to do the Restore this time.
Base on the above, that's why I suggest Windows users who experience trouble with their iPods should locate a Mac machine or vice versa. PC computer will not recognize a Mac formatted iPod, but it will get mounted in an attempt to format your iPod.
But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.
I have just read an interesting solution about the Sad iPod, it does make sense but the warranty will be waived once you open the iPod, I would not do it myself as I am not good on doing this
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Pictures and instructions of how to open the iPod case for battery replacement
http://www.kokopellimusic.us/KM_instructions.htm

Very angry: sad face icon appears: must I do a restore?

I get a sad face icon. I read the following:
http://docs.info.apple.com/article.html?artnum=61771
wherein it (the website) informes me that I must do a restore which erases all my songs/ data.
Is this true, or am I mistaken?
I wouldn't normally care about this sort of inconvenience, but I am 9000 miles from my cd's and I just spent about $100 on new songs at the iTunes store.

1. . Disconnecting the Hard Drive and battery
inside the iPod – Warning !! Your iPod
warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering
an iPod service for Sad iPod, the first thing they do
is to open up the iPod’s case and disconnecting the
battery and the Hard Drive from the main board of the
iPod. Wait for 5-10 minutes and reconnecting them
back. The reason behind which I can think of is to do
a fully reset of a processor of the iPod. In case you
want do it itself and you believe that you are good
on fixing the electronics devices and have experience
to deal with small bits of electronic parts, then you
can read the following of how to open the iPod case
for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=V
ideo/directory.html
b]2.Press the reset button on the Hard Drive inside
the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=243
8774#2438774
ave I tried these myself? No, I am afraid to do it
myself as I am squeamish about tinkering inside
electronic devices, I have few experiences that
either I broke the parts (which are normally tiny or
fragile) or failed to put the parts back to the main
case. Therefore, I agree with suggestion to have it
fixed by a Pro.
thanks for the link to the previous thread, it helps. good reading! boosts my spirits considerably and gives me a little hope.
cheers!

Serviced ipod comes back with a sad-face icon

I recently had my 4th generation clickwheel ipod serviced, because it had a harddrive issue. iTunes had randomly failed to write a song to the ipod, whereupon the ipod decided it would no longer start correctly, or be recognized by the PC correctly. In the periods of time that the iPod would try to start back up, and while it is connected to the computer, the iPod just whirrs, then clicks and stops, whirrs, clicks and stops, over and over and over again. It was basically overheating while doing this, and thus it was rendered useless. This was the second iPod that I had, as the first one's touch scrollwheel randomly quit.
So after 20 days of this second iPod, i sent it back after a phone call to tech support that made them waive the fee.
So... now I get the iPod back, looks brand new, but I don't think they did anything to it... other than maybe swap out the case. The hard drive keeps clicking and whirring, only NOW... it won't respond at all to being plugged in with it's power adapter or the PC. At all. It just starts up with it's click and whir noises, and then shows me the sad-face icon.
please, nobody tell me to use the ipod updater to restore the ipod, and nobody tell me to try resetting the ipod via the hold switch and then the menu and select buttons. You can trust me that I've tried all the typical ways of making the iPod do what I paid $360.51 to make it do. But no.
What I am curious of, is...
Is there any way to have the iPod get back on it's feet, without sending it back in? I've literally had it for 2 days, waiting to bring it back home so that I could begin putting my music back on it, but when I start it up for the first time, it does this to me, and I can't connect it to the PC. I know that the iPod starts off being mac-formatted, but last time, it would at least TELL me that, and ask me if I wanted to format it for the PC environment.
Is there any self-help hope? Or should I just call tech support (AGAIN coughcough) and become another disgruntled customer?
I'm a patient guy, and I understand that tech gadgets have issues sometimes... but dang. If I in fact service this iPod, I'll be getting my 4th one in hopes that it will work. I'm willing to try some random crap in order to make it work?
Any idea for random crap that I could try?

hehe, yeah, i meant to come back and update the topic with what i'm doing
I called apple tech support line again and went through a normal process to figure out the issue.
well..
they tell me that i can only use this line once in order to have it serviced, so he's not sure he can do anything since i've already "used" my one service request.
well, i'm all over that. i told him my issue anyway, giving him the dumbed-down version, which is "hey, you sent me a broken ipod" or something like that. so, he's setting up the box the be shipped to me and was going to charge me the $31.50 or whatever, but i threw a dignified fit over that, since, well, it's THEIR problem that they sent me a busted piece of sillyness. anyway, he puts me on hold after waiving the charge, but another guy (a "product specialist") picks up my line and reviews the problem with me.
okay, here's the climax of the story
he tells me that since i've been having so many fatal issues with the ipod that renders the hardware useless, they are going to upgrade me to an updated model.
I was happy, but i was thinking that they were going to send me on my way with a 40gb or something.
nope.
(it's better than that)
he told me that since they don't make the model that i currently have, they're going to send me a 20gb photo ipod as the replacement product.
had he been standing in front of me i would have tried to hug him or something!
so, my efforts have been muchly worth it, though, there's a bit more of a process you have to go through. the tech asks for your info, like address, email, yada yada, and he gives you a case number. then, 2 or 3 days later i got an email containing a link for an online shipping label that i had to print and slap onto an old service box. i had to send the ipod to them, but then call back the rep and give him my case number and tracking number. i'm currently awaiting some sort of confirmation over the issue, but he's told me earlier that once they confirm that the ipod is contained in the package and that it is in fact on it's way, they'll have the apple store ship me a brand new packaged 20gb photo ipod.
if at first you don't succeed, try try again. and again. and again. and one more time for good measure.

Ipod sad face icon

i have here a 20 gb (i think its 4th gen) ipod, you can hear something working inside it when you turn it on, the apple logo appears and then i get the sad face folder icon. i have tried resetting it, when i connect it up to the computer it just shows as charging but it does not shop up on the computer, what can i do to fix it?

dude you are the man.
i had the same problem. i had the apple symbol, then the sad face appear, the low battery icon. plus the inside of my ipod was making weird clicking noises.
i banged it hard 3 times on the top right corner and it works like a charm!

4th iPod in 2 months: Sad face icon appears and freezes entire iPod

Why does this continue to happen? I receive a free, brand new iPod from Apple. I upload all my purchased songs, videos, and podcasts. I listen to iPod and hear the songs freeze then bam!, the iPod shuts down, only to reboot with the sad face icon appearing.
Here is what I know is not causing the issues.
-not temperature related.
-all songs are legit, itunes bought. (1300 to be exact)
-iPod is listened to very little. Maybe 30 minutes a day so heavy use is not an issue.
What may be causing it:
-Car charger/frequency player.
-Bad hardware, but 4 in a row? I think not.
What am I doing to make these iPods go caput?

Have a read through this.
http://discussions.apple.com/message.jspa?messageID=2369954#2369954

Sad Face on my Ipod. is it battery related?

I have an ipod 20Gb 4th gen/. Earlier today, it seems to have been a battery problem, i kept charging but the battery comes with one bar red, then a folder with exclamation pt. I was able to go to disk mode.
Now all of a sudden , i get a Sad face and nothing responds, Menu+select or Select+Play doesn't seems to respond.
I am thinking of buying a new battery and install it. can it be it?
Please help

Few things :-
1. Battery normally need to be replaced every 18 months
2. Folder of exclamation icon = corrupted or bad iPod OS file
3. Sad iPod icon = Hard drive problem
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Question about Sad Face Icon

If a restore / reset doesn't fix the sad face icon. What other problems would could it be? A bad battery? or Hard Drive. The reason I ask is a friend has a 4th G 20 Gb and he has the sad face Icon and I asked him if he restore it and he informed he did. That being said his technology knowledge isn't the best.. he is still thinks a camera will steal your soul.

If you ask me - in normal case, the Restore will solve the Sad iPod problem, however, iPod with this problem, its hard drive could have some bad sectors. Therefore, even doing a Restore, it will only temporary fix it. I could be wrong I do no think doing a Restore = 100% doing a format, so I will suggest the iPod with this problem need to do a format (on Mac we use disk utility - Erase with security option of zero data out)

HELP - Sad face! used iPod 40GB from ebay

I'm a newbie with no clue! I bought this ipod for a Christmas present on ebay. It did not come with software... I'm freaked because when I turn it on I get the sad face. And I have no idea where to start debugging this.
Are either of these the right software for this ipod?
iPod Updater 2006-06-28 for Mac
http://www.apple.com/support/downloads/ipodupdater20060110.html
iPod Software 2.1 Information and Download
http://docs.info.apple.com/article.html?artnum=120229

As Apple says in the following link, it most likely is a hardware issue and needs repair. If you can get it into disk mode or do a restore, than it's fine. Try connecting it to iTunes, then click on your iPod in the left pane, then in the summary tab click restore.
http://docs.info.apple.com/article.html?artnum=61771
Message was edited by: hexonxonx

I am having trouble connecting to 4g. I am always getting a sad face cannot connect to network

I am having trouble connecting to 4g. I am always getting a sad face cannot connect to network

What do you mean by this? Please re-state the question and include relevant information like who you are, and what carrier you are using.

How to get smile sad face ?

My Project
If you push the �Smile� button you get a smiling face. If you push the �Sad� button you get a sad face.
i am not able to get how to build smile face and sad face in the frame
null

Search on Image API , since you are talking about Frame after all :)
Search on google "Java Image" I think it is the first link
Basically just load the image of a simily or a sad face according to the button click :)
Regards,
Sim085

IPod Mini - sad face! "Loaner" iPod?

OK...so I got the sad face, and tried everything the website suggests. I took it to the Apple store and it appears that I'll have to send it in. What I'm wondering is if I borrow an iPod from a friend and load my music, can he then turn around and re-load his library from his computer? Does that make sense?
I REALLY cannot live without my iPod!!!
PC Windows XP iPod Mini

Yes, he can simply plug it into his computer and put his music back on it.

When syncing to my PC iTunes gets stuck at step 7 of 7 with "waiting for items to copy" - do you know why?

when syncing ipad2 to my PC iTunes gets stuck at step 7 of 7 with "waiting for items to copy" - does anyone you know why? The rest of the sync seems okay

i don't know why it happens. but i know how frustrating it can be. the same thing happened to me. i posted a few inquiries in different apple forums and didn't get any ideas of how to fix it. i did however find a solution on my own.
i found that if i did a "restore my ipad" that it fixed it. i was hesitant at first because i was afraid of loosing valuable information. but much to my relief i didn't loose any thing. other than an hour of my time.
this seemed to fixed my problem of being stuck on "waiting for items to copy". my ipad now syncs both wired and wirelessly without any hang ups. however i would suggest that if you are syncing a large amount of data (movies for example) that you do it wired and not wirelessly. i found that it takes a lot longer to sync movies wirelessly.
good luck

Get a sad face icon on ipod with website for support

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