Get Error 5 when Launching RoboHelp HTML 9

I just installed RH9, on a Windows XP (SP3) system, and I'm getting an Error 5 message that simply says uninstall and reinstall when I try to open RoboHelp HTML. I can't open the program.
I previously had RHx5 which I uninstalled, prior to installing this. I've uninstalled and reinstalled several times with the same result. My system meets the basic system requirements. I have plenty of hard drive space and RAM (3GB). I also just installed the latest RH9.01 update. I can't open RoboHelp for Word either. No error message, it jus doesn't open. FYI, I'm using Word 2007.
I can't find much on this error in regards to RH9 in the Adobe KB. Any solutions?

Can you post an image of the error message you are getting and say whether it is the same regardless of whether it is the RH HTML or RH for Word application you are opening. Use the camera icon as shown below.
The fact that you have installed RoboHelp as part of the TCS shouldn't be an issue. Out of interest, do the other applications that are part of the suite launch OK? One other thing. Did you uninstall RHX5 completely before installing TCS3?
  The RoboColum(n)
  @robocolumn
  Colum McAndrew

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    04/03/15 08:16:41:734 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 6628 | Bootstrap LBS is successful
    04/03/15 08:16:41:751 | [ERROR] |  | ACC | LBS | WorkflowManager |  |  | 6628 | Failed to acquire Bootstrapper Lock

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