Get error 500 message trying to get online bank site. Can get local bank that is secure. Can access thru IE. What to do?

I'm getting error 500 message sometime when trying to get Online bank site. (most times) Can get local bank site which is also secure site. I can access the online bank site using IE 8 on the same computer. How can I fix this?

Which security software (firewall) do you have?
Did you check the settings for Firefox ?

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