Get error 69 trying to restore from a backup CD

I have only seen this error associated with an ipod in every search I have made.  Can not contact Apple Itunes Support without a serial number... the problem is not with my ipod!!!!! It is when I try to restore from the CD's I burned!! If I "explore" the cd I can see the "music" but then if I try to open them I just get this d*mn error.  I did a clean install of WinXP after getting a wicked virus.  I have been able to import some of my music (only two cd's from 10)
So what now?? not all the music that was on the cd's were on my ipod..... *grumble grumble grumble* so what was the point of backing up???
Any Help would be appreciate and thank you for letting me vent
Beth

Tried to post this last night but site was down.  The disks appeared clean with no scratches.  I did scan one of them with an ubuntu cd/dvd utility and there were a small amount of bad sectors.  Is there a way to import "the good" music, some work around? a file carver?  In the past I have tried to restore itunes playlists to no avail.  I really don't want to lose this music all over again.

Similar Messages

  • "An error occurred while restoring from the backup.Files can't be restored"

    My 4 month old MacBook Pro 15" running 10.6.2 lobotomized itself and I had to have a new HD put in it. I backed up the old one w/ TM on an external HD. I've tried (by the book, and with direct verbal guidance from the Help People at Apple) to restore the system and files but every time it gets to 10.2% in the restoration process and then I get this message: "An error occurred while restoring from the backup. Please restart." and under the frozen progress bar is the chilling line: "Files can't be restored." I've tried restoring from several dates on the TM backup list but it always stops at 10.2% completion. Help!

    Hi.
    Start by booting from your SL install disc, and selecting Utilities from the menubar, but before going on to +Restore System from Backups,+ instead select +Disk Utility.+
    Make +*absolutely certain+* that your internal HD has the GUID *Partition Map Scheme* and the +Mac OS Extended (Journaled)+ Format (unless you're sure it should be +Mac OS Extended (Case-sensitive, journaled).+
    Then do a +*Repair Disk+* (not permissions) on your Time Machine drive.
    If that succeeds, quit Disk Utility, then continue with the full restore (per #14 in the FAQ).
    But if that finds errors it can't fix, it's possible that +Disk Warrior+ can fix them. It's about $100, and is probably a good long-term investment, but there's no guarantee.
    If all else fails, go back to Disk Utility and erase your internal HD, then install OSX. When your Mac restarts, use +Setup Assistant+ to transfer your users, apps, settings, and data from your backups (see #19 in the FAQ).
    Then download and instal the "combo" update to get back to 10.6.2. Info and download available at: http://support.apple.com/kb/DL959 (or http://support.apple.com/kb/DL1017 for 10.6.3).
    Be sure to do a +Repair Permissions+ via Disk Utility afterwards.

  • TS4585 hi guys, i'm trying to restore from icloud backup and each time I do it from the three backups I available to me it keeps saying Cannot Restore Backup.....any ideas please?

    Hi guys Im trying to restore from Icloud backup and each time I do it from the three backups I have available, it keeps saying 'Cannot Restore Backup'.......any ideas please?

    Any message in that article the one that you are getting?
    http://support.apple.com/kb/TS4036

  • I bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?

    i bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?

    Hey jtom234412,
    Thanks for the question. Based on the information you have provided, it sounds like your device is not detected in iTunes for Windows. The following resource may help resolve this issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Furthermore, if your device is in recovery mode (displaying an iTunes symbol, with a plug), see the relevant information under Step 5.
    Thanks,
    Matt M.

  • Trying to restore from icloud backup to new phone

    I have just bought a new phone as old one was damaged.  I am trying to restore from icloud backup.  when it asks for a rescue email address it won't accept the address I am submitting even though it is not any of the addresses that are already registered with icloud as apple id, alternate or rescue emails.  this has happened with two different email addresses now, neither of which icloud have a previous record of.  not sure what to do now!

    You actually have to go through extra steps of setting up your phone as new, updating and then erasing and restoring from that back up.

  • I am trying to restore from a backup without factory resetting the iphone

    I am trying to restore from a backup but do not feel comfortable factory resetting the phone.

    Hello kr1993,
    Welcome to Apple Support Communities. 
    From what I gather, you’re trying to restore your iPhone 5 from a backup in iTunes on your PC. The article linked below will walk you through backing up, identifying backups, and restoring your iOS device from a backups.
    Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
    So long,
    -Jason

  • Strange error trying to restore from time machine sparsebundle

    I had my iMac hard drive go bad, so I replaced it, powered the unit back up and booted into the Snow Leopard install disk.
    I got to the step where I'm trying to restore from my Time Machine .sparsebundle and I selected the date and time of the backup I wanted to restore. When I click Next to go the next screen (Select a Destination) the utility gets stuck "Searching for Disks," and below that a warning icon says
    "This disk does not have enough space to restore your system."
    This sounds scary, and as the Time Machine drive now has the sole copy of my data I'm reluctant to do anything to it.
    Does anyone know what's going on?
    Thanks in advance,
    Dan.

    Are you sure the new drive is formatted properly?
    Check it via Disk Utility (you can get there from the same Utilities menu where you selected +Restore from backups).+
    Select the top line of the drive (with size and make). Be sure the *Partition Map Scheme* at the bottom says +GUID Partition Table.+
    Then select the next line, with the name you gave it, and be sure the Format shown towards the lower left is +Mac OS Extended (Journaled),+ unless you made it +Mac OS Extended (Case-Sensitive, journaled),+
    Also see how much space it shows for Available to the right.

  • Daughter's touch went blank again and while trying to restore from itunes backup screen keeps tellin me to connect to itunes.  am connected and updated

    My daughter's touch has gone blank and has no apps or music or photos on it.  This has happened before and i was able to get most of data back on.  This time, when i choose restore from itunes backup, touch keeps telling me to connect to itunes.  i am connected and updated and using a different cable and have tried shutting it off and on.  Help she needs it for a class trip tomorrow morning, is 13 and extremely moody!

    Did you try to connect in recovery mode to restore and set it up as new device?
    iOS: Unable to update or restore and How to back up your data and set up as a new device

  • Trying to restore from computer backup...says its not saved???

    Hello
    I went to the genius bar to have a problem solved. It was suggested I back up (which I did to my computer) restore back to factory setting (which I did)
    and then hook up to iTunes and choose restore from back up (and choose the back up I want from the drop down menu)
    I did all of this, it started to restore then about 6 minutes in, it stopped saying it was unable to back up as it was no saved to the computer.
    This makes no sense since I it says right in iTunes when it was last backed up.
    Ideas...
    suggestions...
    I am leaving tomorrow for a month long trip out of the Country and you bet your patootie I would like my phone with all of my stuff on it.
    Special thanks in advance.
    iPhone 4S 16GB
    iOS 7.1.2

    He tried to disable the encrypted backup, which prompted you for the password. The password failed.
    He went ahead with the backup regardless, which has the password set to it.
    You restored from encrypted backup, it was again not the correct password.
    He lied to get you out of the store.
    End of the day nothing can be done without that password. It is NOT an appleID password, it is a unique password that you would have entered in on iTunes most likely when you got the phone and started ticking random boxes in iTunes. Try every known password combination you have. If that fails, even 3rd party tools cant access encrypted backups so you'd have to start from scratch.

  • I am trying to restore from a backup that appears on my manage storage but after I erase the phone it doesnt show up as an option to restore from.r

    I am trying to restore an icloud backup from a 4s to an iphone 4. Eventhough it shows up in manage storage the 4s backup is not an available option after a full restore of the iphone 4 and then  selection to back up from icloud.Only the 4 backups show up, not the 4s's.
    Can you only restore icloud back up 4s to 4s?

    if you cant remember the password of your back-up encryption, you can't back it up
    You will have to restore as a new phone

  • All contacts, notes, calendars disappeared from my phone.  Trying to restore from earlier backup but no old backups show up under manage storage.

    Out of the blue, about 2 weeks ago all of my contacts, calendars and notes disappeared.  Messages are only displayed by the phone # they came from, not with contact's name.  When sending email I can type part of the email address in and the email from my contacts auto fills so I know the info is there somewhere.  I've followed the links for "restore from prior backup" and I get to the manage storage and my device.  I click the device and the only backup that shows is one from today, not the auto backups from before the mysterious data disappearance.  HELP!!!!!

    What happens if you go online to iCloud.com? Do you see your contacts or calendar there? If so, try going into Settings on the phone and turning off iCloud sync for calendar and contacts, then turn it back on. Are you syncing notes with iCloud, or with an email account?

  • New HD, tried to restore from TM backup, now new disc full

    My mac HD failed, I had a new one installed.  I tried to restore from external TM backup, but it didn't seem to work.  I tried two times - the second time, it failed and indicated that I didn't have space on my new drive.  My original drive was 320g, new drive is 500g.  I had about 80g of data on the new drive.  Finder now shows that the new drive has only 25g available (old backup was about 280g).  My attempt to restore to my last backup (3/27/2012) didn't seem to work, my old files are not on my new machine.  
    I'm thinking my best bet is just to undo whatever has been done to my new drive.  I don't have a problem formatting the new drive, as there is nothing really on it that must be saved at this point.  I am not well versed in Macs (obviously), but I have enough tech sense to follow steps if somebody could offer them.  How can I undo this?  Should I just format the new HD and do a Snow Leopard install from scratch, and then try again to restore from my time machine backup?
    My thanks in advance for suggestions - please be gentle with me (luddite).

    If you migrated the backups after making a user account, it has probably created new accounts.
    Might be easier to reinstall and use the setup assistant to import your TM stuff.
    Have a read of Pondini's TM articles - may help.
    http://pondini.org/TM/Home.html

  • Error When Trying to Restore from iTunes Backup

    I had to erase and re-install the operating system. I thought I had iTunes covered by burning an iTunes backup to a CD, but when trying to restore iTunes from the CD it will restore a few songs and then give an error message that it was unable to read or write to my hard drive. I looks as though it restored the music that I owned and put on the computer but not the tunes I had purchased from the iTunes store and not the playlists. I did not know enough to burn the /music file. Is there anything I can do to get the burned CD to restore?

    Contacts are not part of the backup. They are seperate and either you need to sync them with an email program such as outlook or use icloud mail,contacts, and calendars on the phone. Unless you did that then the contacts are gone.

  • Old Apple ID email/password when trying to restore from iCloud backup

    I've seen variations of this question being asked previously, but I haven't seen any real solutions provided (or any that have worked).
    About a year or so ago, I changed the primary email on my Apple ID from an old email address I rarely-to-never use anymore.  Ever since then, when I try to upgrade a device or restore from back-up, I get asked to enter the password from my old email address.  Since I this is no longer the address I use, even if I enter the password for my current Apple ID, it says it's incorrect and won't let me proceed any further.  I have tried re-adding this email to my Apple ID account (doesn't work), I've tried making that email my primary Apple ID again (doesn't work and causes the same issue to occur with restoring apps I've downloaded since changing the Apple ID email), and I've tried just skipping that step in the restore process, but then it doesn't restore all of my apps.
    Seems odd to me that my Apple account doesn't use some sort of unique identifier for the Apple ID accounts as a whole instead of trying to recognize purchases based on whatever email someone was using at the time.
    Anyway, if anyone knows of a way to fix this, I would be forever grateful!  I just got a new device today and would love to restore from backup smoothly without losing any of my data that might be in the apps attached to that old Apple ID email.
    Thanks!

    All you need to do is restore the iphone in itunes as new
    and then set up as new
    after this is done
    then you can restore from itunes back up with out any error!!
    -Johnny

  • Error trying to restore from iCloud

    I'm trying to restore a new iPhone from the Cloud but keep getting the following error message - Could Not Sign In - There was a problem connecting to the server. Wi-fi connection is good and Apple ID and password are all correct.
    What does this mean and how to I resolve?! Please help!

    This just happened to me too. I did not think to just restart it. https://discussions.apple.com/thread/6443978

Maybe you are looking for

  • How to populate a set of fields multiple time in the page ?

    Hi All, JDev Ver : 11.1.1.5 I have a requirement as follows, My page contains 1. Add Button 2. Five fields.(one input text and four select one choice) The fields are like one input text and remaining select one choice. And also these fields contains

  • Output type configuration for the Goods Receipt without the PO.

    Hi, I have a scenario whereby I want two Smartform(s) to fire from the MIGO Transaction. It is for Goods Recepit / others . Movement type '501'. Now we have created a new output type ZWE1 and configured in the system in the Transaction SPRO as follow

  • How do I install the Apple device driver on my laptop?

    My iPhone 4 is stuck on the "connect to iTunes" screen and won't enter recovery mode after trying to update my phone to iOS 7.0.2. My laptop "can't find a device driver" and iTunes won't detect my phone at all, neither will my laptop. I need help wit

  • Can I run window 8.1 pro on hp a450n

    Can I run window 8.1 pro on hp a450n with upgrade 2gb ram.

  • Table Trouble

    Hi there I'm having a problem moving tables in Frame docs. Basically, we have a Frame API client which has to delete all the text in an FM or MIF file, before writing out a translated version of the text back to the document. As this process proceeds