GET+ error after Flash Player Update

I am running Windows Vista Home Premium and have been having no problems with Flash. Today I got a pop-up saying
there was an update available for Flash Player. I clicked OK to download and now whenever I go to a Flash site it tells me I must install Flash to use the site. If I try to download Flash and install it the installer starts to open to show the progress, but then I get a message that says "getPlus+(R) has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I cannot access any Flash sites. I tried using Windows Restore to reset it back to before the update, but it is unable to complete the restore process due to an "unspecified error".

Try this:
download the Flash Player uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html (save to disk);
download the offline installer
for Internet Explorer http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe (save to disk);
for all other browsers http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe (save to disk);
close all browser windows, then run the downloaded uninstaller, followed by the installer(s).

Similar Messages

Mac: InDesign CC crashing after Flash Player update

System: Mac OS X 10.8.4, Adobe CC (InDesign, Photoshop, Muse) running on a MacBook Pro retina from mid-2012.
Yesterday, after the Media Encoder and DPS update, InDesign begun to crash and did not run. I already reported this in another thread.
I restored my system from a clean, perfectly working clone. No problems at all. Of course, I avoided the CC updated for now.
Now, I did update the Flash Player (from 11.7.7 to 11.8). No other changes were made. And InDesign begun to crash AGAIN. This time, if I chose reopen from the crash notice, I can run the application. But it is very clear it is caused by Flash Player.
The error report:
Process:         Adobe InDesign CC [301]
Path:            /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Identifier:      com.adobe.InDesign
Version:         9.0.0.244 (9000)
Code Type:       X86-64 (Native)
Parent Process: launchd [122]
User ID:         501
Date/Time:       2013-07-15 07:26:56.563 -0300
OS Version:      Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report:          172907 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report: 8005 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      D2AE7186-A8CF-EEB2-BFF3-43BD23A2650D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
    __TEXT                 0000000100000000-0000000100006000 [   24K] r-x/rwx SM=COW /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   PublicLib.dylib                         0x00000001010e796c CDataExchangeController::GetInternalizeableFlavors(K2Vector<unsigned int, K2Allocator<unsigned int> >&) const + 108
1   PublicLib.dylib                         0x0000000101386278 0x1010ab000 + 2994808
2   PublicLib.dylib                         0x0000000101386693 MOSTypeUTIMap::GetIDSupportedUTIList() + 19
3   com.adobe.InDesign.Application UI          0x0000000110ac0d7e 0x110a8b000 + 220542
4   com.adobe.InDesign.Application UI          0x0000000110bc0469 0x110a8b000 + 1266793
5   com.adobe.InDesign.AppFramework          0x000000010eafcd7e 0x10e9f0000 + 1101182
6   com.adobe.InDesign                      0x0000000100001dbc main + 412
7   com.adobe.InDesign                      0x0000000100001bb4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib                  0x00007fff81200d16 kevent + 10
1   libdispatch.dylib                       0x00007fff8868cdea _dispatch_mgr_invoke + 883
2   libdispatch.dylib                       0x00007fff8868c9ee _dispatch_mgr_thread + 54
Thread 2:
0   libsystem_kernel.dylib                  0x00007fff812000fa __psynch_cvwait + 10
1   libsystem_c.dylib                       0x00007fff81b1b023 _pthread_cond_wait + 927
2   com.apple.CoreServices.CarbonCore          0x00007fff8908a406 TSWaitOnConditionTimedRelative + 163
3   com.apple.CoreServices.CarbonCore          0x00007fff88feca98 MPWaitOnQueue + 252
4   PMRuntime.dylib                         0x000000010165ebe1 0x10165d000 + 7137
5   com.apple.CoreServices.CarbonCore          0x00007fff890617e0 PrivateMPEntryPoint + 58
6   libsystem_c.dylib                       0x00007fff81b167a2 _pthread_start + 327
7   libsystem_c.dylib                       0x00007fff81b031e1 thread_start + 13
Thread 3:
0   libsystem_kernel.dylib                  0x00007fff812006d6 __workq_kernreturn + 10
1   libsystem_c.dylib                       0x00007fff81b18f4c _pthread_workq_return + 25
2   libsystem_c.dylib                       0x00007fff81b18d13 _pthread_wqthread + 412
3   libsystem_c.dylib                       0x00007fff81b031d1 start_wqthread + 13
Thread 4:
0   libsystem_kernel.dylib                  0x00007fff812006d6 __workq_kernreturn + 10
1   libsystem_c.dylib                       0x00007fff81b18f4c _pthread_workq_return + 25
2   libsystem_c.dylib                       0x00007fff81b18d13 _pthread_wqthread + 412
3   libsystem_c.dylib                       0x00007fff81b031d1 start_wqthread + 13
Thread 5:
0   libsystem_kernel.dylib                  0x00007fff812006d6 __workq_kernreturn + 10
1   libsystem_c.dylib                       0x00007fff81b18f4c _pthread_workq_return + 25
2   libsystem_c.dylib                       0x00007fff81b18d13 _pthread_wqthread + 412
3   libsystem_c.dylib                       0x00007fff81b

Back to my initial rotice, I saw the crash is not due to Flash Player. This is what I made:
1. Restored again the system. Did open ID. It runs ok the first time. Closed ID and tryed to open it again. Crash. I do not did anything else after the restore so it is not caused by Flash Player update.
2. Tried the solution already known regarding users fonts. Not to avail.
3. Maybe another app would cause the problem. So I begun to remove apps which run with the system start. For each one, I did an uninstall, restart the system and then tried to open ID. The results:
3.1. BetterTouchTool: ID kept crashing.
3.2. Midnight: ID kept crashing.
3.3. Boom: ID kept crashing.
3.4. FocusMask: ID kept crashing.
3.5. KeyRemap4MacBook: ID kept crashing
3.6. ClipMenu: ID kept crashing.
4. Thought some customization could also interfere with ID. So tried:
4.1. Remove personal keyboard layuot: ID kept crashing.
4.2. Remove personal keybindings: ID kept crashing.
5. Considered Spotlight indexing may also be the cause. So I made sure this process is not underway prior to open ID. Crash again.
6. Maybe the problem is releated with some very specific system privilegies ID needs and are not the default ones set up in the system. In order to fix this I did set up total control to my user over all folders I guess ID may be using, propagating these privilegies to subfolders. No better.
7. Created another admin user and then I am able to use InDesign CC with it (thanks, Steve!). This is a solution I tried to avoid with the 1–6 procedures because I knew I ahd to invest several hours in order to configure the system to this new user. But at leat it is working. Anyway, another problem appeared: Creative Cloud app says it has an update available but the installation fails every time.
So, I exchanged a critical problem to a relevant one. Better but still far from good.
By now, I really do not believe the ID crash is a sytem problem. See, I made a clean install of OS X 10.8, updated to 10.8.4, tested all and saved a clone. Then, added all the apps I use except CC, configured them all, did tests and saved a second clone. Finally, I did add CC apps (actually, just ID, PS and Muse), tested them and again saved a clone. Everything is ok with restores made from these three clones. I have 84 apps working fine –including other CC apps– and just ID crashing. Nothing indicates the problem is with the system and not InDesign.
Actually, I still think there is something to do with file and folder privilegies used by Adobe installer which does not match the user ones. The fail to update CC app also seems to point to this. But I do not know enough about these deep system administration issues to do further investigation. I suppose Adobe will release an update within a month and point to some "system conflict" with ID.

Audio and video problem when streaming after flash player update

After i updated to the latest flash player (11.7) I have problems with video streaming. The video plays but after a while the audio stops and the video will keep playing but will also stop after a few seconds. Is the new flash player update at fault?

hello volden, your system details list two versions of the flash plugin (Shockwave Flash 11.7 r700 & Shockwave Flash 11.6 r602) as being installed in firefox, which can lead to problems.
please try to use the [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html flash uninstaller provided by adobe] to remove both versions and afterwards only install the current plugin from https://www.adobe.com/go/getflash

Losing internet connection after Flash Player update.

Recently, I suffered from a Fake Flash Player infection involving the Adobooaan hijacker malware. I had great difficulty getting rid of it and in the end resorted to using Spyhunter and then hand-deleting the things it came up with.
[Yes, I know Spyhunter is semi-malware itself, eats cpu space and and keeps popping up every half hour demanding payment, but I have it on a leash. I used AVG PC Tuner to set Spyhunter so it runs only when specifically told to, and then switches off when I've finished with it.]
Using Spyhunter in this way got rid of the Fake Flash Player hijacker when MalwareBytes, Spybot and Adware-Removal-Tool had all failed, but one of the side effects was that I had to re-nstall, or at least partially re-install, the real Flash Player. Now, I keep losing my internet connection, and it appears to be happening when I get a "The Adobe Flash Player Update Service service entered the stopped state." system event.
The outage affects all browsers, and only access to web pages online. I can still get emails, and open web-pages which are on my own PC, but I lose access to all online pages. The only cure for it seems to be to re-boot my router by switching it off for a minute, yet my PC's connection to the router seems to be sound, and my ISP's tech team say the router looks fine from their end.
Spyhunter is a bit over-enthusiastic - it identified a legitimate TextBridge file as a malware of the same name, e.g., so I'm wondering whether in removing the Fake Flash Player infection I've accidentally deleted some legitimate Adobe Flash Player file or cookie, causing Flash Player to switch off my internet connection at the end of every update check. But if so, how do I fix it? Is there some way of getting into Flash Player to set options? It doiesn't seem to have an icon or to appear in the programs list as something you can get at and twiddle with.

Yep, I've got the exact same problem. I'm using a PowerMac G4, running 10.4.5 (I think). I can't say the problem started happening, since I just started using the sleep function (computer generates a lot of heat in my apartment in the summertime!).
But yea, I sleep it using the HW button, and bring it back, and no internet connection. I'm not sure if it's the computer (SW caused) or the ISP (disconnects if the computer doesn't respond to pinging). I am using Comcast cable Internet, which is DHCP me thinks.

Problems after flash player update with firefox

I have problems with video streaming on firefox after the flash player updated to 11.7. The video plays but the audio suddenly stops while the video continues to play but will also stop after a few seconds. Does anyone know what may cause this problem?

Hello,
Flash Player installs to the Windows directory that standard user accounts do not have access to, therefore, Admin access is required for installation.
Maria

Problems after Flash Player update

Hi,
i am writing because i have some strange sensations in my
application after i updated my flash player to version 9,0,115,0.
this is the problem:
i have a dynamic textfield with htmlt text, in this html text
i have some img-tags which i use to add Sprites into the htmltext
that have some kind of user interactivity (rollover, click...).
until now everything worked fine, just with the update i have
the problem that i lost the interactivity to this objects.
just some sprites which have embedded assets from a swf have
the interactivity (rollover, click...) but also jsut on the
embedded symbols and not on the whole sprite.
example: if i put the event on the sprite:
this.addEventListener(MouseEvent.CLICK, doSomething)
the event will be just dispatched if i click on the embedded
symbols.
i tried Security.allowDomain('*') but this didnt solved my
problem
its like i am getting no focus on the sprite.
like i said before... it was working before the update :-(
greetings and thankful for every help!
Pixelista77

Hi Alex, It could be that with the Upgrade to SP2(a major upgrade) it upset Flash Player:-) I've had various glitches when making system changes as well. Then with the 10.1 version of Flash Player being released at the same time, you may have just got caught in the cross fire:-)
It sounds like you did everything correctly, but I just want to touch base on the ActiveX Control not being registered.
When this message is received it can mean the Administrator Account was not used, giving the permissions needed for that. It could also mean that your Anti-Virus/Firewall could have blocked it. Some A/V's even when disabled prior to Uninstalling/Installing, will re-enable upon the first Reboot after the Uninstall.
Let me know on these.
Thanks,
eidnolb

Download Manager fails to close after Flash Player update

I recently updated my Flash Player to 10.1. The Adobe Download Manager screen indicates 100% installation, but the screen doesn't close. When I go to close the Download Manager screen, it indicates that an installation is still in progress. I have validated that Flash Player has successfully installed on the Adobe site and it appears to work fine with links in emails that require Flash Player, but I think that my computer has not fully acknowledged a successful and complete installation because my HP wireless printer Solution Center program is not accessible on my computer. I had this program disappear several months ago and it was due to my needing to update Flash Player to the previous updated version. I suspect I'm experiencing the same problem again.
I have an IBM ThinkPad tablet PC, running Windows XP 32 bit. I typically use IE 8 (although I also have FireFox on my machine). I have tried uninstalling Flash Player and Adobe Download Manager through my Control Panel and that doesn't seem to fix the situation. Any ideas? (I would really like to get my Solution Center software back up and working so I can go back to using my scanner.)

The Adobe download manager seems to cause all sorts of problems, so I never use it. I usually download executable installers from http://www.adobe.com/products/flashplayer/fp_distribution3.html
There have been other topics in this forum regarding HP solution center recently; try a forum search on HP +solution +center

Problem with Youtube after Flash Player Update (11.9.900.152)

Since I updated my FPlayer i'm having problem watching videos on Youtube..
I have version 11.9.900.152 - the latest but I'm not able to watch videos at all. I installed an older version it worked partly, some videos played the others did not. Installe the last one again. At first on Find Version page I could not see anything then after reinstalling over and over it finally shows that I have latest version. I followed all the steps here http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html nothing works... no luck
what should I do, its pissing me off now not only Desktop but my laptop has the same problem (i didnt know this update causes this problem so yeah i installed it on both - and I dont know what was my older vesion)
same story (2nd paragraph) except the link he provided works for me
http://forums.adobe.com/message/5847321#5847321
I have Opera/Mozilla/IE
Win XP desktop
Win 7 laptop

Did you install BOTH the ActiveX and Standard plugins?
You may need to do a "clean install".
Download the following files by right clicking and selecting "Save target as"
Flash Player Uninstaller
Shockwave Player Uninstaller
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Save ALL files to your Downloads folder - DO NOT RUN anything yet.
Reboot your system.
BEFORE opening anything else, go to your Downloads folder and run the UNINSTALLERS to remove all instances of Flash Player.
Next, run the ActiveX Installer.
Lastly, run the Installer for other browsers.
Once Flash Player is installed go to: http://www.adobe.com/shockwave/download/alternates/#sp
Download BOTH files, the one on the right FIRST by right clicking and selecting "Save target as"... the other by clicking and following the steps to download the FULL ActiveX installer.
After the ActiveX is installed, run the Standard Shockwave FULL installer from the Downloads folder.
Once everything is installed, see:Enabling Flash Player in Internet Explorer and: ActiveX Filtering in Internet Explorer to make 100% sure that Flash Player is enabled and NOT being blocked by ActiveX controls.

Safari 5.1.7 for Windows, Can I get the Adobe Flash Player Update???

I just downloaded Safari 5.1.7 for Windows 7 and when I went to the YouTube page, it says that there is a missing plug-in and when I try to find a video, it shows this:
When I try to update the flash player, it only update my IE 9 and Google Chrome. I also have the lastest version of QuickTime and still doesn't work.

Thanks for the suggestion - removing my adblock and reinstalling the
flashplayer solved the problem, working fine now with new adblock which
will go bye-bye before I do the next update (not a fan of resorting to
swearing at my screen!)
On Wed, Mar 25, 2015 at 8:54 PM, Jeromie Clark <[email protected]>

Twitter isn't loading after Flash Player update

Hello!
I’m having problems to load twitter, some videos, photos and websites after uploading the latest version of Adobe Flash Player.
My OS is Windows 7 Ultimate 64-bits, I've already installed the beta version 11,0,1,60 for 64 but it isn’t working as well.
Oh! And I use Firefox.

Make sure you uninstall the release version 10.3 before installing the beta version.
Please post problems with the beta in the appropriate beta forum.

Missing tabs after flash player update

to update flash player, we must close our browsers. when the update finishes, the installer launches a browser with one and only one tab, congratulating us on our excellent job of updating flash. all other tabs are gone.
i don't need to be congratulated, certainly not through a browser with my tabs closed. perhaps the updater could congratulate me as it's last action. if the only test for a successful update is to launch a browser, can that be done without closing the tabs?
i'm sure this isn't the proper forum for this question, but there seems to be none for flash player installation problems.

Spotlight search “Flash Player.plugin” (Search “This Mac” and choose "Show All in Finder")
Right click the Plugin and select “Open Enclosing Folder” Trash the Flash Player.plugin and flashplayer.xpt files.
Go to: [user]/Library/Preferences.
Note: You'll need to hold the "Option" key when you click "Go" from the Finder menu to access the [user] Library:
Without the "Option" key
And WITH
Trash the Macromedia folder there.
Go to: Mac HD/Library/Application Support. Trash the Macromedia folder there.
Go to: Mac HD/Library/Preference Panes (not Preferences, but Preference Panes). Trash the Flash Player.prefpane file there.
Empty the trash. (You may have to reboot to be able to empty the Trash with the Flash Player prefpane in it.)
Download the Flash Player (For Mac OS X).
Quit Safari and go to your downloads folder. Double click the DMG to “mount it”.
It will appear on your desktop and a small window will open.
Double click the installer. If you see a warning, click “Open” to let it run.
Click “I have read and agree… etc.” and click “Install”. Enter your password when asked.
You may see the following: click “Force Close All” if you do, and then click “Retry”.
The installer will run.
Choose your update preference, and click “Done”.
Open Safari again and click Safari>Preferences (Cmd+,)
Go to the Security tab. Make sure “Allow plug-ins” is checked.
That should be a COMPLETE "clean install" for OS 10.7.5.

Help After flash player update on the 25 or the 27 flash cant find my webcam

I have a windows 8.1 PC I tried 2 different web-cams this happened also on my windows tablet and laptop after the update if i go to website to test my web cam I give flash permission and it will work fine but if i right click and hit setting it shows no web-cam in the drop down menu or mic Ive reinstalled and tried everything please Help running flash 16.0.0.280

Ok I will I never thought about trying a different browser till the other day cause it quite on my Windows tablet but was still working fine till finally failed on all my devices that's when I realized something was conflicting with the flash update I had updated my tablet manually so it must have updated automatically on my other devices anyway thnxs I'll do that

After Flash Player update, player is no longer functioning in IE10

What is the issue?

Welcome to the Adobe Forums.
To better assist you with this issue we need to know:
What is your operating system? (Windows or Mac) (XP, Vista, 7, 8)
What browser do you use? (Internet Explorer, Firefox, Chrome, Opera, Safari)

After updating Flash Player, continue to get message "Flash Player Update Required"

Even though I have just installed Flash Player 12 and it shows on my list of programs, I continue to get the message "Flash Player Update Required" when I try to view a video or play a Facebook game. I have rebooted but still doesn't work.

Issue resolved! I uninstalled Flash Player and reinstalled it from the
Adobe website. Then rebooted and that took care of the problem.
Thanks for your help!
Sue
Rave http://forums.adobe.com/people/Rave created the discussion
"Re: After updating Flash Player, continue to get message "Flash Player
Update Required""
To view the discussion, visit:
http://forums.adobe.com/message/6029131#6029131

Flash Player update has script errors?

I have taken all the steps and took down my security, internet options all interference fills in system
I still can't take and get the new flash player update install.
I keep getting script errors
Internet EXP 8
Windows XP Pro 2002 service pk 3
why want it load/install?

I have taken all the steps and took down my security, internet options all interference fills in system
I still can't take and get the new flash player update install.
I keep getting script errors
Internet EXP 8
Windows XP Pro 2002 service pk 3
why want it load/install?

GET+ error after Flash Player Update

Similar Messages

Maybe you are looking for