Get error "Firefox has stopped working" under Windows 7
I'm running Firefox 3.6.10 (just upgraded, I was at 3.6.9) and every so often (maybe 1-2 days), Windows 7 decides to crash it with the error "Firefox has stopped working". Firefox itself does not seem to be generating a crash id, which is disappointing since that way it would be reported. I run a LOT of tabs, at the moment I have around 100 open. I notice that the CPU usage seems to get very high (it shows 25% for me, but I have a quad core machine so I guess that is 100% of one CPU) as well as memory (1.5gb). It's almost as though Windows thinks that Firefox has stopped responding because of the high CPU usage and decides to terminate it.
I've seen some posts here reporting similar problems, but no resolutions. I also saw a post elsewhere suggesting disabling throttling in Windows but saw other posts saying that had not solved the problem.
Any suggestions on how to fix or troubleshoot this problem?
I have this problem too. Now i'm using win7 64 bit, i installed the newest firefox 6.0.2 and yahoo messenger 11 -> i got this problem. First time i think this is a firefox's error. I decide to use process hacker (a mini tool to manager running process) to find out what is happening and i found this: the program name "YahooMessger!.exe" run a few second and it calls the firefox crash popup lol. I uninstall the firefox and i see "YahooMessger!.exe" auto run in process hacker! ^^ conclusion: i uninstall Yahoo Messenger 11 and delete two folder of yahoo in my username's document (1 of them have the program "YahooMessger!.exe"), reinstall firefox and get out this problem!
So my question is: what is "YahooMessger!.exe", is it a yahoo's part, is it a spyware or virus? Here is the link of this file, i have archived it with winrar http://www.mediafire.com/?lf8tc9fal5rxlup
Similar Messages
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I updated to Firefox 4 and now I get a Firefox has stopped working mesage whenever I try to load any websites. I updated my video driver and cleared my history to see if that would help. I looked for a crash ID on the homepage, but the last registered crash is from February. I also tried to open in Firefox safe mode, but the problem continued to occur. I'm not sure what to do next, please help!
Try to (re)install the latest version of FireFTP.
*FireFTP: https://addons.mozilla.org/firefox/addon/fireftp/
* http://kb.mozillazine.org/Profile_backup -
I get the "firefox has stopped working" message after closing browser
Hello.
My problem is that when I close the FireFox browser I get the "FireFox has stopped working" message. It's pretty annoying. I've read some other posts here that described a similar problem and have tried some of the suggestions in them including:
A clean install, a browser reset, running in safe mode, unchecking hardware acceleration, disabling extentions and plugins one at a time, uninstalling my antivirus (avast), rolling back to version 23.01 and checking run in compatibility mode that someone claimed helped them. None of this was effective.
It seems like after a computer restart the browser will be ok for 2-4 closings and then it will start with the message on every closing. Also, after I uninstalled avast it was good for 6 closings. Rolling back also gave me about 6 message free closings. But then the messages start and doesn't stop.
Is there anything else I can try? Thanks in advance for any suggestions.One thing is for sure, and that is if the only page i visit is the Google homepage (not logged in) or this site (mozilla forum), the problem does not occur, ever. I can't make it happen.
If i visit yahoo.com (not logged in) (or ighome.com, logged in), as examples, it happens every time. -
Firefox has stopped working altogether (Windows 7). It will NOT start. The spinning start up graphic will spin for a moment, and quit. I have uninstalled everything that I could find to uninstall, and then re-installed, but to no avail. I have followed the currently posted suggestions with out success. Any other suggestions?
'''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}
Save the file. Then;
Using your file browser, open the Programs folder on your computer.
'''Windows:''' C:\Program Files
C:\Program Files (x86)
'''Mac:''' Open the "Applications" folder.
'''Linux:''' Check your user manual.
Look for, and rename any Mozilla and Firefox folders by adding '''.old''' to them.
Now run the full installer. -
"Firefox has stopped working"
"A problem caused the program to stop working correctly. Please close the program."
I tried installing two ways; clean and upgrading from 6.0.2. I receive the same error message upon exit.I followed the troubleshooting guide for extensions and themes, and still have the issue.
I modify the package to redistribute with SCCM, and I like to modify Firefox manually. This process has worked fine until 7.0 or 7.0.1. I extract the files from firefox setup 7.0.1.exe, then I extract the files from omni.jar, so I can modify settings in firefox.js to remove updates, setting firefox as the default browser, etc.. I run setup.exe and include a setup.ini as part of my installation command line to remove icons.
I tried just extracting .exe, and the files from omin.jar but not modifying anything and left out the .ini file and it still fails to close properly.
Like I said the above process works fine on XP.
If I install 7.0.1 via the download .exe on Win7 Enterprise x64 it works fine. I'm still looking into it. -
Firefox has stopped working in Windows 7 but works in Windows safe mode
I am sending this from a different computer on which Firefox works fine. My problem is on a Windows 7 PC -- in the past few days Firefox has stopped working in normal mode but works ok in Windows safe mode. I keep getting a Windows error message that it has stopped working and I will be notified if there is a solution. Of course, I am never notified. I have tried resetting Firefox when in Windows safe mode, as well as uninstalling and reinstalling Firefox, after having deleted all the program folders and appdate. I've exhausted every possible fix I could find in the Mozilla support forums but I still can's solve the problem. Can you help please?
*3
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
Get error, iTunes has stopped working when sync iPad
when sync iPad in step 2 Get error, iTunes has stopped working
Try Googling "sync without iTunes".
There are free alternatives and there are not so free alternatives.
Btw, to check if AVG is causing the problem, you should uninstall AVG and not just "turn it off".
Also, can you describe how you go about uninstalling a program? For example, how did you "delete" iTunes? -
I do not use firefox, i have installed, and then uninstalled firefoxx to resolve this issue, removing all settings, i have cleared all browsing data from all browsers, the error messages are BEX. Its almost as if it keeps trying to install itself and failing.
Screenshot.
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What is this : "Firefox has stopped working Window is chcking for a solution to the program"
I am Using Mozila 3.6.3 , I am so happy with this version. But Many times it show error
"Firefox has stopped working
Window is checking for a solution to the program"
and then it show
""Firefox has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is Available."
| Close Program |"
How i solved out itYour Firefox 3.6 is apparently crashing or hanging.
Firefox 3.6 is no longer supported and is not secure, so you are increasing the risks to your computer and personal data. It is probably a good time to upgrade to Firefox 14 from http://www.mozilla.org/en-US/firefox/all.html
Do not use any option from Windows or firefox that offers to remove personal data (because that destroys bookmarks, passwords and settings). If you have problems once you install a recent version you may neeed to look at
* [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] -
This has happened several times over the last week, never before. There is no "crash report" for the dates it is happening. The web pages go all white and I get the error message "firefox has stopped working" and Windows closes the pages.
Perform the suggestions mentioned in the following articles:
* [[Firefox hangs]]
Check and tell if its working. -
just about any action in firefox will cause a "WHITE SCREEN" freeze up and then an error message stating that firefox has stopped working. This happens in EVERY sessioin of firefox.
I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you! -
Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.
I have tried a Clean reinstall but it did not help.Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
Adobe Reader 10.1/ 11 get error "has stopped working" on windows 7 after installed 1 or 2 days, but Adobe Reader is fine==
Turning off the Protected Mode at Startup setting fixed the problem for me. Switched off all protected mode settings in Preferences exited Adobe Reader XI then restarted. Now I can successfully open files without the program crashing. I run the same versions of Adobe Reader and Norton Internet Security on Windows 7 and Windows 8 systems and the problem only occurred on Windows 7.
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When I click onto the firefox webbrowser, I get the message "firefox has stopped working, windows will close the application to find a solution to the problem."
I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony
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