Get error, iTunes has stopped working when sync iPad

when sync iPad in step 2  Get error, iTunes has stopped working

Try Googling "sync without iTunes".
There are free alternatives and there are not so free alternatives.
Btw, to check if AVG is causing the problem, you should uninstall AVG and not just "turn it off".
Also, can you describe how you go about uninstalling a program? For example, how did you "delete" iTunes?

Similar Messages

  • ITunes has stopped working when syncing iPad Air.

    Please:  someone help me....
    I am at my wits ends.  I have spent 3 days trying to solve this, without any success.  I have really time better off than sorting stupid software problems.   (Someone had a great rant, so I won't rehearse it - but it seems to me that
    if there is an issues, it should at least give some clear of what the software stops!!).  It seems to me that no one (NO ONE) is owning this problem  There are plenty of people who have the problem, and although some suggestions, it looks to me that
    there are just that - suggestions. 
    I have posted my problem on the Apple forum.  I have not heard.  But it seems to me that we (I) don't even know if it is an iTunes or a Windows problem.  and now I have no idea which way to go....
    Rant two ends.  The problem:
    I have windows 7 SP 1.  iTunes 12.0.1.26.  I can imports CDs and play music.  But when attempting to sync,"iTunes has stopped working". It stops (usually) step 6. No doubt many of people have seen the issue.  I problem have
    not attempting to update since updating iTunes 12.  (On the side, I have not been able to update iTunes without deleting and reinstalling it for some.  Accordingly, I update with some concern, and only updated to 12 because I installed a new (different
    laptop), and wanted to keep the same levels.
    The steps I tried
    Sync iPad Air (iOS 8.1).  Failed.
    Tried to sync iPhone 5S.  It stopped.  I then looked through the apps etc in the phone.  I noticed, that my photos were not being synced (I had an issue with memory issue some months ago - now sorted - and so checked resynced them.  
    Tried again, and worked.  Hmmm.  (iPhone is at iOS 8.1)
    Made changes with the apps etc on the iPad to recreate the same good result.  No success.
    I deleted iTunes etc (in the correct order) and reinstalled.  No success.  tried a number of times.  (one of the definitions stupid  is to try the same steps expecting a different result)
    Searched google, apple and microsoft pages.  Read them all.  No one seems to have a clear answer to the problem, let alone the solution.
    Backed up iPad, and restored iPad.  No success - and now, of course the thing is now in a totally uncertain state.  It won't ask for sync, but if iTunes starts, the iPad carries on.
    Deleted and reinstalled iTunes etc.  No success.  Tried again (and again? - I have lost track)
    Someone suggested going back to iTunes 11.4.  Tried that (once sorted out the library files have been changed).  Now, same result.  (it all worked happily previously)
    Tried a hard reset on the iPad.  No luck
    Discovered one post suggest that QuickTime may be a problem.  Deleted iTunes and Quick Time.  Reinstalled iTunes.  No success.
    Discovered turingtest's post "Troubleshooting issues with iTunes for Windows" .  Followed the steps, including deleting the folders (only Program Files (x86)/common files/apple were there) and turned off AVG.  Same bad result.
    Status:
    I am thoroughly out of sorts.  And it is Tax time, which will not improve my temper.
    iTunes 12.0.1.26 installed. iCloud installed
    windows 7 SP1.  The PC is not asking for any updates.
    Qucktime not installed
    iOS 8.1.2
    iPad is probably useless, until problem solved - not all photos or apps downloaded
    HELP!!
    iPad Air, iOS 8.1.2, Windows 7

    Try Googling "sync without iTunes".
    There are free alternatives and there are not so free alternatives.
    Btw, to check if AVG is causing the problem, you should uninstall AVG and not just "turn it off".
    Also, can you describe how you go about uninstalling a program? For example, how did you "delete" iTunes?

  • Itunes has stopped working when syncing ipad or ipod

    I'm using windows 7 and thats the description of the problem
    Source
    iTunes
    Summary
    Stopped working
    Date
    29-Dec-13 2:50 AM
    Status
    Report sent
    Description
    Faulting Application Path:          C:\Program Files\iTunes\iTunes.exe
    Problem signature
    Problem Event Name:          APPCRASH
    Application Name:          iTunes.exe
    Application Version:          11.1.3.8
    Application Timestamp:          5274a87d
    Fault Module Name:          ntdll.dll
    Fault Module Version:          6.1.7600.16915
    Fault Module Timestamp:          4ec49caf
    Exception Code:          c0000005
    Exception Offset:          0005663e
    OS Version:          6.1.7600.2.0.0.768.3
    Locale ID:          1033
    Additional Information 1:          9e27
    Additional Information 2:          9e2778096e7e1e2a2e0302fe58f3eea8
    Additional Information 3:          9e27
    Additional Information 4:          9e2778096e7e1e2a2e0302fe58f3eea8

    Hi Zainabe_nachaby,
    If you are having issues with iTunes unexpectedly quitting when syncing, you may find the following article helpful:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Regards,
    - Brenden

  • Itunes has stopped working when syncing iPhone 6 Plus

    Hi,
    I cannot sync my iphone 6 plus with itunes. Itunes opens ok, begins syncing but when it gets to step 5 always shows the error 'itunes has stopped working - Windows will try and find a solution'.
    I have tried everything from here Troubleshooting issues with iTunes for Windows updates
    Nothing seems to work, I cannot put any of my personal music onto my phone and its driving me crazy! any help would be appreciated.

    Same here....also when I restart iTunes afterward, all my devices don't even show up in iTunes at all until after you restart the computer
    Even then, the problem persists. And I've tried all kinds of troubleshooting techniques

  • How to address error iTunes has stopped working when clicking on Get Info to edit song information?

    How to address fix "iTunes has stopped working error" when clicking on Get Info to edit song information?
    When I try to edit song information in iTunes, I right-click on the song and click on Get Info...the message iTunes has stopped working and needs to close message will appear followed by iTunes has stopped working: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available...I have tried uninstalling iTunes and deleting all its components or files on my pc and reinstalling...I have done this more than a "hundred" times but to no avail...Now I could not consolidate my Library, add important info on the songs, etc...I have searched forums including here but none from the suggestions worked.
    I'm on Windows 7 54bit.
    Please help!

    Thanks! i finished to run Check your iPod with Diagnostics Mode. here is results:
    Retract:15
    Reallocs: 0
    Pending Sectors:0
    Poweron Hours:556
    Start/Stop:5071
    Right now, i am runing Check iPod hard-drive for errors and will let you know if it gets ipod fixed or not

  • "iTunes Has Stopped Working" when syncing iPod Touch

    So in the last few days, I've been getting an error message when I try to sync my iPod Touch 2g with software version 3.1.2. After a few seconds, I get this error message "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." It only happens when I plug in my iPod for syncing.
    I've been up and down the message boards here looking for a solution and I can't seem to find anything that works. I've uninstalled/reinstalled quicktime, then the iTunes software, I've deleted and remade my iTunes library file... I'm just at a loss. Here's the error information windows gathered up...
    Source
    iTunes
    Summary
    Stopped working
    Date
    1/10/2010 1:45 AM
    Status
    Report sent
    Description
    Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
    Problem signature
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 9.0.2.25
    Application Timestamp: 4afca401
    Fault Module Name: StackHash_0a9e
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 00000000
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    Extra information about the problem
    Bucket ID: 830098715
    Anyone know how to help???

    Hi Zainabe_nachaby,
    If you are having issues with iTunes unexpectedly quitting when syncing, you may find the following article helpful:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Regards,
    - Brenden

  • "itunes has stopped working" - when syncing 4s, itunes stops at step 6.

    Since updating to 10.5.1.42 itunes stops at step 6 - determining tracks to sync - when syncing with my 4S. The iphone is running 5.0.1
    I've uninstalled and reinstalled itunes, but it still does it! Windows 7 gives me the 'itunes has stopped working and is searching for a solution' line.
    Needless to say; it doesn't find one...

    Here is what worked for me for both 10.5 and 10.5.1 after hoursof frustration with Itunes stopping and shutting down in the middle of a syncor tranferring Apps downloaded on my Ipad2 or Iphone 4:
    Start iTunes in iTunes Safe Mode:
    1.  hold down the Shift and Control key together and clickto start iTunes.
    2.  when you see the iTunes icon in the task bar, click onit.
    3.  you will get a box that says "iTunes is running insafe mode.  Visual plug-ins you have installed have been termporarilydisabled."   [I don't know what plug-ins I installed but youshould clearly see that these so-called visual plug-ins are likely the cause ofyour issues];
    4. click Continue to open iTunes.
    You could already have your device connected to your computer ordo it after opening iTunes in its safe mode.
    Now press your sync button and everything should work fine.
    I also disabled Genius in iTunes preferences but I'm not sure ifthis is one of the issues causing these types of problems.
    I hope this works.  This may be the workaround for all ofus Windows 7 64-bit folks.

  • Installed update 11.1.3.8 on windows 8.1 now get message itunes has stopped working when trying to acess itunes store

    itunes was working fine prior to installing 11.1.3.8 on windows 8.1 now when trying to access itunes store get error message itunes has stopped working.

    i have the same problem no radio stations at all bit shabby hate technolgy now adays

  • Windows 7 within iTunes 12 stops working when sync iPad

    I am at my ends wit.  I have spent 3 days trying to solve this, without any success.  I have really time better off than sorting stupid software problems.   (Someone had a great rant, so I won't rehearse it - but it seems to me that if
    there is an issues, it should at least give some clear of what the software stops!!).  It seems to me that no one (NO ONE) is owning this problem  There are plenty of people who have the problem, and although some suggestions, it looks to me that
    there are just that - suggestions. 
    I have posted my problem on the Apple forum.  I have not heard.  But it seems to me that we (I) don't even know if it is an iTunes or a Windows problem.  and now I have no idea which way to go....
    Rant two ends.  The problem:
    I have windows 7 SP 1.  iTunes 12.0.1.26.  I can imports CDs and play music.  But when attempting to sync,"iTunes has stopped working". It stops (usually) step 6. No doubt many of people have seen the issue.  I problem have
    not attempting to update since updating iTunes 12.  (On the side, I have not been able to update iTunes without deleting and reinstalling it for some.  Accordingly, I update with some concern, and only updated to 12 because I installed a new (different
    laptop), and wanted to keep the same levels.
    The steps I tried
    Sync iPad Air (iOS 8.1).  Failed.
    Tried to sync iPhone 5S.  It stopped.  I then looked through the apps etc in the phone.  I noticed, that my photos were not being synced (I had an issue with memory issue some months ago - now sorted - and so checked resynced them.  
    Tried again, and worked.  Hmmm.  (iPhone is at iOS 8.1)
    Made changes with the apps etc on the iPad to recreate the same good result.  No success.
    I deleted iTunes etc (in the correct order) and reinstalled.  No success.  tried a number of times.  (one of the definitions stupid  is to try the same steps expecting a different result)
    Searched google, apple and microsoft pages.  Read them all.  No one seems to have a clear answer to the problem, let alone the solution.
    Backed up iPad, and restored iPad.  No success - and now, of course the thing is now in a totally uncertain state.  It won't ask for sync, but if iTunes starts, the iPad carries on.
    Deleted and reinstalled iTunes etc.  No success.  Tried again (and again? - I have lost track)
    Someone suggested going back to iTunes 11.4.  Tried that (once sorted out the library files have been changed).  Now, same result.  (it all worked happily previously)
    Tried a hard reset on the iPad.  No luck
    Discovered one post suggest that QuickTime may be a problem.  Deleted iTunes and Quick Time.  Reinstalled iTunes.  No success.
    Discovered turingtest's post "Troubleshooting issues with iTunes for Windows" .  Followed the steps, including deleting the folders (only Program Files (x86)/common files/apple were there) and turned off AVG.  Same bad result.
    Status:
    I am thoroughly out of sorts.  And it is Tax time, which improve my temper.
    iTunes 12.0.1.26 installed. iCloud installed
    windows 7 SP1.  The PC is not asking for any updates.
    Qucktime not installed
    iOS 8.1.2
    iPad is probably useless, until problem solved - not all photos or apps downloaded
    HELP!!
    iPad Air, iOS 8.1.2, Windows 7

    I am at my ends wit.  I have spent 3 days trying to solve this, without any success.  I have really time better off than sorting stupid software problems.   (Someone had a great rant, so I won't rehearse it - but it seems to me that if
    there is an issues, it should at least give some clear of what the software stops!!).  It seems to me that no one (NO ONE) is owning this problem  There are plenty of people who have the problem, and although some suggestions, it looks to me that
    there are just that - suggestions. 
    I have posted my problem on the Apple forum.  I have not heard.  But it seems to me that we (I) don't even know if it is an iTunes or a Windows problem.  and now I have no idea which way to go....
    Rant two ends.  The problem:
    I have windows 7 SP 1.  iTunes 12.0.1.26.  I can imports CDs and play music.  But when attempting to sync,"iTunes has stopped working". It stops (usually) step 6. No doubt many of people have seen the issue.  I problem have
    not attempting to update since updating iTunes 12.  (On the side, I have not been able to update iTunes without deleting and reinstalling it for some.  Accordingly, I update with some concern, and only updated to 12 because I installed a new (different
    laptop), and wanted to keep the same levels.
    The steps I tried
    Sync iPad Air (iOS 8.1).  Failed.
    Tried to sync iPhone 5S.  It stopped.  I then looked through the apps etc in the phone.  I noticed, that my photos were not being synced (I had an issue with memory issue some months ago - now sorted - and so checked resynced them.  
    Tried again, and worked.  Hmmm.  (iPhone is at iOS 8.1)
    Made changes with the apps etc on the iPad to recreate the same good result.  No success.
    I deleted iTunes etc (in the correct order) and reinstalled.  No success.  tried a number of times.  (one of the definitions stupid  is to try the same steps expecting a different result)
    Searched google, apple and microsoft pages.  Read them all.  No one seems to have a clear answer to the problem, let alone the solution.
    Backed up iPad, and restored iPad.  No success - and now, of course the thing is now in a totally uncertain state.  It won't ask for sync, but if iTunes starts, the iPad carries on.
    Deleted and reinstalled iTunes etc.  No success.  Tried again (and again? - I have lost track)
    Someone suggested going back to iTunes 11.4.  Tried that (once sorted out the library files have been changed).  Now, same result.  (it all worked happily previously)
    Tried a hard reset on the iPad.  No luck
    Discovered one post suggest that QuickTime may be a problem.  Deleted iTunes and Quick Time.  Reinstalled iTunes.  No success.
    Discovered turingtest's post "Troubleshooting issues with iTunes for Windows" .  Followed the steps, including deleting the folders (only Program Files (x86)/common files/apple were there) and turned off AVG.  Same bad result.
    Status:
    I am thoroughly out of sorts.  And it is Tax time, which improve my temper.
    iTunes 12.0.1.26 installed. iCloud installed
    windows 7 SP1.  The PC is not asking for any updates.
    Qucktime not installed
    iOS 8.1.2
    iPad is probably useless, until problem solved - not all photos or apps downloaded
    HELP!!
    iPad Air, iOS 8.1.2, Windows 7

  • I get a message that itunes has stopped working when I try to sync photos

    I get a message that itunes has stopped working when I try to sync photos. Error message says "APPCRASH ..."
    Can anyone help? Thanks.

    I found the file but when I added it to the  list for the Data  Execution Program to ignore , I received a message that the Program.x86/itunes file must have the DEP on in order to run. Anyone else having this problem ?

  • HT203175 After upgrading to version 11.0.4.4 I get a "Itunes has stopped working" message when I try to start a movie on my PC. I have updated Quick time and previous version of Itunes worked great.

    After upgrading to version 11.0.4.4 I get a "Itunes has stopped working" message when I try to start a movie on my PC. I have updated Quick time and previous version of Itunes worked great.

    One thing is for sure, and that is if the only page i visit is the Google homepage (not logged in) or this site (mozilla forum), the problem does not occur, ever. I can't make it happen.
    If i visit yahoo.com (not logged in) (or ighome.com, logged in), as examples, it happens every time.

  • HT1926 I am getting an error - iTunes has stopped working.

    I am getting an error - iTunes has stopped working.
    This is happening in Win 7. It was working till yesterday Please help..

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • ITunes has stopped working when I click "Get Info"

    Anyone can help me please..?
    My iTunes has *stopped working* when I right click on any song click "*Get Info*". It just stop and crash. I'm on Vista 32bit. Thanks before...

    Well it's working fine again.........................................I don't get it - -

  • HT2311 I just installed 64 bit iTunes fon my new Dell Latitude PC. Everytime I try to open it I get an error "iTunes has stopped working..."

    I just installed 64 bit iTunes on my new Dell Latitude PC. Everytime I try to open it I get an error "iTunes has stopped working..."

    I requested this be relocated from iTunes for Mac to iTunes for Windows. You'll get a faster response on the correct forum.

  • I am trying to snyc my ipod and I keep getting an error: iTunes has stopped working.

    I am trying to snyc my ipod and I keep getting an error: iTunes has stopped working.  This following are the details of the error:
    Problemsignature:
      Problem Event Name:           APPCRASH
      Application Name:                iTunes.exe
      Application Version:             10.4.1.10
      Application Timestamp:        4e4e1904
      Fault Module Name:             iTunes.dll
      Fault Module Version:          10.4.1.10
      Fault Module Timestamp:     4e4e18db
      Exception Code:                   c0000005
      Exception Offset:                 001c5af0
      OS Version:                          6.1.7601.2.1.0.768.3
      Locale ID:                             1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    The ipod is updated except for the contacts.
    Any help is appreciated.
    thebiddy52

    Maybe:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

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