Get error message "A prob ocured durin insall yr new hardware may not wrk "

Hi guys
. I have downloaded both new programs from apple
(setup + itunes)
. I am using xp on a fairly new dell pc
. The ipod works on anouther pc so i know it is not faulty
When I connect the ipod nano the pc comes up with
"ipod found"then flashes...
"mass storage device"
Then tells me that...
"A problem occured during installation and the device might not work propaply"
I have tried deleting the usb device in device manager
then removing all trace of setup + itunes then reinstalling them.
NO LUCK !
Any Ideas??
Thanks in advance for any help

Is this caused by the device letter being recognised as something else?
If so renaming the iPod to another drive should fix it.
For info, here's the link to the Microsoft Help and Support page:
New drive or mapped network drive not available in Windows Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;297694
(823)
Colin R.

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