Get error message that scanner is not connect, yet L7680 printer works
Windows 7 installed; Officiate Pro L7680, ver 14 of software received a fatal error about 96% in; message on printer LCD says no connection found.
Then when I can get the scanner and computer to talk to each other I receive an error message that says " A required software component was not found or was improperly installed. Reinstall the HP Photosmart software hat came with the device, and try scanning again"
Doesn't v14 have all that is needed as the download web site leads one to believe or where is the something else I need to download. Only been at this for 2 days!
Hi Areege,
I noticed that you created an OSS message on this issue. That was a good idea.
There is an answer for you in OSS from yesterday.
Kind regards, Klaus
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