Get error message when launching iTunes

Question

Hi I have a problem with iTunes it's probaly my own fault but i hope someone in here know what i possibnly could do. I succesfully installed iTunes and used it for about two hours, then the electricity shut down in the house while iTunes was running. When i tried to start my PC again and launched iTunes i got an error message from windows, askin me if I wanted to send them a report of the problem.
i tried to uninstall iTunes and install it again, didnt work. I tried to clean my computer as good as icould clean registry run scan disc and so on, and then install it again no help didnt work.
Do you know what i possibly could do?
:: Kasper Sørensen

Answer 1

let's keep pushing our luck with the Windows troubleshooting techniques ... so far this is proceeding just like a standard PC troubleshoot ...
okay, that's the result that suggests that you've got a problem with the itunes preferences files in your usual XP User Account. there's a different set of preference files in each XP user account, which is why we can get this "crash in one account, launch in another" behavior.
if you've got damaged preference files, we can usually get past this by rebuilding the preference files in the usual account.
quit itunes. log out of the new account and back into the usual account.
find and delete the following two files:
C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\iTunes.pref
and
C:\Documents and Settings\<username>\Local Settings\Application Data\Apple Computer\iTunes\iTunes.pref
(“<username>” here will be the name of the account you’re having difficulties with.)
You might have to turn on "show hidden files" to find them. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.) these will be rebuilt the next time you try to launch itunes in your usual user account.
(the itunes setup assistant will run, you'll be asked to agree to the license again, and so forth.)
after the setup assistant has finished, does itunes finish launching without the crash?