Get Info no longer works in iTunes store?

Whilst browsing in the iTunes store I often like to 'Get Info" on the tracks im looking at to see the songwriters and other info. Having just upgraded to iTunes 9 it appears that that function is no longer available (unless you actually buy the track and look at it in the normal Library window). Does anyone know whether this is the case or am I just missing something??
many thanks

Find one of those "greyed out" songs on the exHD.
Right-click > Properties
The "Read Only" box should be blank.
edit: Or you could just right-click > properties on the exHD drive letter, and set everything to non read-only at once. Just make sure that box isn't checked.
Read-only tells Windows that no changes can be made to that file.
Message was edited by: Katrina S.

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Audiobook "get info" no longer works - itunes treats my audiobooks as music

When I add my audiobooks to Itunes it no longer allows me to "get info" and change them from music files to audiobooks. It just doesn't save., Anyone know how to fix it? Have tried uninstalling and going back to an earlier version but it doesn't work.

Try Repair security permissions for iTunes for Windows.
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Right click get info menu missing in new itunes store

Before the update if i couldn't get the album artwork for an album i had imported from a CD i would find album and one of its tracks on the store, right click it and select "get info". I would then see a dialogue box containing the pertinent information about the song such as title, artist name, composer, album artist, year, track number. If i then copied this information into the "get info" box of the song in my itunes library and tried to get the album artwork again, more often than not it worked.
now when i load up the itunes store and find the song i want to check the tags for i can no longer right click on it to get the information, i can only left click it to play a sample.
is it possible to access the "get info" information in the store anymore, if not does anyone have any good suggestions for fixing the tags on songs so that itunes recognises them and will download artwork for them and recognise them for genius.
thanks
Matt

I havent tried it yet, but a partial solution appears to be downgrading.
this will at least get the functionality back,
this thread explains the process:
http://discussions.apple.com/thread.jspa?messageID=10220492&#10220492

"Buy" function no longer works in Itunes Store

I have iTunes 10.7 on two different computers, and I am no longer able to "Buy" songs from the iTunes Store as of 2OCT. I am able to buy songs via my iPhone 5. The OS on my MacAir is 10.8.5 and on my iMac desktop is 10.6.8. Not sure what has been updated that is causing the problem with the store, but Apple needs to get it fixed. Enough people have been having the problem that I don't suspect it is anything I have done on my end... which is nothing since I was out of town at work...

If you've had an email invoice click on Report a Problem with the rental, or go to:
https://expresslane.apple.com/
and follow itunes store links and raise the issue there.
Content providers sometimes remove items for sale or change rentals to purchase only and vice versa.
If you've rented but can't watch due to such an issue I'd hope iTunes store support will be able to refund you.
AC

"Get Info" no longer works?

My old computer crashed a few weeks back. Luckily, I had all my itunes music on my external hard drive. I got a new laptop today and downloaded the newest version of itunes. I dragged the itunes music files from my hard drive to itunes. They showed up fine, but I'm not able to edit any of the songs using the get info feature. The blanks are all greyed out and don't allow changes. I'm just trying to change some songs to compliations so I don't get multiple artwork. It worked fine on my old computer. Am I doing something wrong?

Find one of those "greyed out" songs on the exHD.
Right-click > Properties
The "Read Only" box should be blank.
edit: Or you could just right-click > properties on the exHD drive letter, and set everything to non read-only at once. Just make sure that box isn't checked.
Read-only tells Windows that no changes can be made to that file.
Message was edited by: Katrina S.

TS3297 when I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' . My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please?

When I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' . My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please? I have restored my ipod to factory settings and rest it.

I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work. i can't find an automatic update of time zones on my itouch to turn this off.

I created a playlist with 100 songs. I want those 100 songs played using the shuffle option. This no longer works in iTunes version 11.1.5.5 How can I get an entire playlist to paly one song after another by using the switch option?

I created a playlist with 100 songs. I want those 100 songs played using the shuffle option. This no longer works in iTunes version 11.1.5.5 How can I get an entire playlist to paly one song after another by using the switch option?

You're welcome.
Going back to your original post:
5) Tried running Itunes in 'safe mode', running itunes as an administrator..nothing.
Was that iTunes' safe mode as opposed to Windows' safe mode? iTunes safe mode is invoked by holding down CTRL+SHIFT immediately after clicking the icon to launch iTunes and continuing to hold until this message pops up:
Click continue, then close iTunes and reopen. With luck iTunes now opens normally every time.
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When I try to Updates for Apps on my iPhone4, I get the message " Cannot connect to iTunes store". All other wifi functions are working

When I try to Updates for Apps on my iPhone4, I get the message " Cannot connect to iTunes store". All other wifi functions are working including download of Apps and browsing.

Try a reset, hold the home/sleep button until the device powers off then powers back on and you see the apple logo. Release when you see the apple logo and allow it to finish booting. Once it is done try updating your apps again.

My touch screen isnt working. There is definitly something wrong thats out of my power. Its a ipod 3g 8gb. How much will it cost to get it fix at a local itunes store

My touch screen isnt working. There is definitly something wrong thats out of my power. Its a ipod 3g 8gb. How much will it cost to get it fix at a local itunes store. i really need to know

First if your iPod is 8gb it is not a 3g. It's probably a 2g.
Apple will replace your iPod for $99. This is a complete replacement not a repair. This won't be done at an Apple store.
See: http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
There are third party repair shops that might be able to do a repair. Google search for them.

TS1368 My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"

My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"

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HT4623 My IPad will no longer connect to Itunes store. I get error message "cannot connect to Itunes store".

When I try to connect my IPad to ITunes store, I get a message "cannot connect to ITunes store".

Hello, Darktowerfan1.
Thank you for visiting Apple Support Communities.
Here are a couple articles that I would recommend going through when experiencing this issue.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Unable to use webpages or services that require cookies
http://support.apple.com/kb/TS4207
Cheers,
Jason H.

Can no longer access the iTunes store.

As of a few days ago I can no longer access the iTunes Store. Keep getting the page that urges me to upgrade.
I cannot not upgrade to the current version on my G5 Power PC. Cannot access by using Search either. I am running
iTunes 7.5 because all newer versions required an upgrade of Quicktime which screwed up the performance of Final Cut Studio,
which I can also not upgrade because I don't own an Intel Mac. I am so tired of Apple not supporting their loyal customers
who own older Macs, especially in these hard economic times. Was considering the purchase of an iPhone, but not anymore.
If anyone knows of a work around to the iTunes problem I would appreciate an answer. It not, then Goodbye Apple it was nice
knowing you.

This is what I had to do to access iTunes store with 10.4.11 (took all day for the downloads)
1. download & install iTunes 9.2.1 (101 MB)
2. download & install Quicktime 7.5.5 (61 MB)
3. message 'need to install Safari 4.0.3 or later' (and I never use Safari)
4. download Safari (26 MB)
5. Safari won't install without 'latest security update'
6. download latest security update 2009-005 (Intel) v. 1.0 (172 MB)
7. take a long walk
8. install security update and restart
9. install Safari and restart
And yes, now I can download music again from the iTunes store. I would have given up and gone with Amazon.com but mp3 downloads are only available to folk in USA, and I'm in Australia.

After installing the latest itunes/quicktime update, I can no longer access the itunes store and my iphone does not complete syncing. What can I do to fix this?

After installing the latest itunes/quicktime update I can no longer acces the itunes store nad my iphone does not complete syncing. What can I do to fix this? I have tried uninstalling and reinstalling itunes. I have uninstalled and reinstalled windows updates. I have checked the firewall settings. what else?

The problem is with version 10.4.1. I had to reload 10.3 to get it to work. The recommendation from a previous poster worked for me. Here was their list of steps:
Go to Control Panel>Programs>Uninstall
2. Uninstall the following Apple programs in the following order:
     a. iTunes
     b. QuickTime
     c. Apple Software Update
     d. Apple Mobile Devices Support
     e. Bonjour
     f. Apple Appllcation Support
3. Reboot PC
4. Find, Download and Install iTunes 10.3 (you can find it at FileHippo.com)
If you start iTunes now you will get an error message saying that the current iTunes library was created by a newer version of iTunes. To correct this:
5. Go to your Music>iTunes folder and delete the "iTunes Library.itl" database file
6. Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
7. Copy and Paste this file back into the iTunes folder
8. Rename this "iTunes Library (date).itl" file by removing the date. It should say "iTunes Library.itl"
9. Reboot PC

Getting message: can not connect to iTunes store

Getting a message when I try to log in to iTunes or app store. Getting message can not connect to iTunes store.

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Home Sharing no longer works between iTunes and Apple TV.

I've been through all the forums, tried all the solutions provided and I have come to the conclusion that Home Sharing just no longer works between iTunes on a PC and my Apple TV. Does anyone know if this issue will be addressed or should I list my Apple TV up on eBay? (along with my iPad, iPod, and iPhone, since all system no longer sync together as before.)
My issue:
My iTunes library is no longer listed under "Computers" on the Apple TV.
The airplay icon no longer shows up in iTunes. (Version 11)
I cannot play music/content from my iPhone or iPad via remote that is stored in my iTunes library through my Apple TV.
I can however play music/content that is stored locally on my iPhone and iPad through my Apple TV.
My firewall settings are allowing access to Apple TV.
After logging into my router, I see no issues there.
I've logged in/out, turned home sharing on/off, de-authorized/authorized, and restarted my PC, Apple TV, and Router.
All devices are logged into the same iTunes account, and are on the same wireless network.
Time for a solution Apple.

If you turn off wifi on your Computer and connect it to the apple tv using an ethernet cable can you see your library under computers in Apple TV.
If yes the issue is with your wifi not the Apple TV
You may want to try the troubleshooting article
I also found this article
iTunes Home Sharing Not Working
Not working and sometimes when it is working, it cuts out in the middle, or when you click on the computer name, the focus goes away from the library. In other words, really weird.
What it is
iTunes has a feature called "Home Sharing" - it basically allows you to share your entire or part of your library with other instances of iTunes in your home network. It requires you to login to your iTunes account on both computers. A typical scenario is to enable Home Sharing on your desktop machine and then access the library from your iPad, Apple TV, iPhone, Mac, etc.
In my case, I have iTunes on my desktop machine running Windows XP in the attic with Home Sharing enabled and then I access the library from my Macbook and Apple TV, depending on what I want. How to use Home Sharing can be found here.
Symptoms
Home Sharing machine not showing up in Apple TV or the Macbook
The Macbook home sharing not showing up on my desktop
Home Sharing working intermittently
Connections getting cut of intermittently
Usually, restarting iTunes or the desktop computer will make things work.
Sometimes, restarting the Macbook or the Apple TV will make things work.
The "working" doesn't last long
The FixOn the desktop computer where the Home Sharing is enabled, I disabled the "QoS Packet Scheduler" from the network connection:
Open Control Panel
Open Network Connections
Right-Click on your connection (in my case, it was "Wireless Network Connection 4"
Select Properties
Uncheck "QoS Packet Scheduler"
Click OK
Restart iTunes if necessary
After doing the above, Home Sharing worked like a charm.

Get Info no longer works in iTunes store?

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