Get message "printer off line"
I have a canon mp620 and it has been config to my airport express when it was initially hooked up everything fine..now when I try to print I get "printer off line" where is the online setting...I'm a new switcher and still finding my way
thanks
angela
Is the printer connected wirelessly?
Have you given it a fixed IP address, or is it receiving it via DHCP?
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HP printer2504 error message Printer off line?
My printer has suddenly stoped working error message/ Printer off line? how do I rectify this?
Is the printer connected wirelessly?
Have you given it a fixed IP address, or is it receiving it via DHCP? -
Can't print. get m3ssage "printer off-line"
Using HP C 7280, Windows 7 Home and Toshiba Satellite laptop
Hi,
What troubleshooting have you already done? Have you reset the printer? To do this, with the printer turned on, unplug the printer from the wall or power strip, wait 60 seconds, and plug it back in again. The printer should go through a series of setup noises. When the printer is ready try to print again.
If that doesn't work, click on start, go to Devices and Printers, right mouse click on your printer and see if "use printer offline" is checked. If so, click on it again to uncheck it.
Let me know if these help or not.
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP -
I have a HP Photosmart C4795
I have been using it wirelessly.
Today when attempting to print, I get the message "printer off line", "printer not connected"
I have been using it with my Mac (osX 10.7.5)
I did recently add a new wireless router to my home network (Mac Airport Express).
However I thought that the printer did not use the home wireless network, but rather it's own internal bluetooth.
Help?Try these steps:
1. Restore Network Defaults on the printer (Wireless>Wireless Settings>Restore Network Defaults>Yes).
2. Rerun the Wireless Setup Wizard from the printer front panel to connect the printer to the router (Wireless>Wireless Settings>Wireless Setup Wizard).
3. Select your router from the list and enter the network password to connect the printer.
4. After the printer is connected, run the printer software on the Mac to discover the printer over the network connection.
5. Remove the old printer instance and Add the new printer using the + button in System Preferences>Print and Fax.
Please click the blue Kudos star in the post that resolved your problem. Doing so will help other forum members find their solutions too. -
Why can I not print from pages but can if I copy to text edit, I get "printer off line message " from pages ? I use HP wireless printer .
Are you sure you have the right printer?
In UNIX/OSX printers are virtual links to devices and even with the same name can be trying to reach a printer via another network address, so it thinks it is another printer.
Peter -
Computer says printer Off line
computer says printer Off line, HP Office Jet 6500 E710n-z Class Driver I try to print and computer says printer is off-line. How do I get it back on-line?
Hi Michael74,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your Officejet 6500 e710n printer not being able to print. Try shutting if off, then pulling the power out of the back for about a minute. Plug it back in and turn it back on.
If that does not resolve the issue try the HP Print and Scan Doctor. The HP Print and Scan Doctor is a diagnostic tool that will help repair issues.
Please let me know how this goes.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping! -
When trying too print vi network to HP office jet pro 8600 get message "printer is idle
Using MacBook Pro and HP Office jet pro 8600mn, printing via wifi it won't print. Get message printer is idle. Pause and resume, no effect. Uninstalled and reinstlled printer no luck.
Hello, bluzdoc.
Thank you for the question. Here is an article that you may find helpful.
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Regards,
Jason H. -
C4780 still says "printer off line" after troubleshooting
HP Photosmart C4780 Inkjet printer
Mac operating system
"printer off' line"
just moved and re-set up computer with same router....using printer wirelessly as beforeWell, you did not say WHICH Mac operating system, so let's try this:
Reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP -
I just installed the Canon MP160 printer. I downloaded the driver software from Canon version 12.1.4.0.(2/8/2008). I can print documents fine from Internet Explorer. When I go to print from Firefox the printer dialog box says the printer is "off line" and I get printer queue error messages. I can also print OK from windows. I have a PC 32 bit with Windows Vista.
PAHU wrote:
I think your issue is that even though you have the latest 10.2.0 driver for 10.9, you added the printer using the previous v2.43 PPD. So open Print & Scan, remove the current printer for the iRC3380 and click the plus button to add again. After selecting IP > LPD and entering the IP address, ensure you select "Canon iR C2880/C3380" in the Use menu. Note that there is no mention of UFRII in the model name, as is the case with the previous UFR2 v2.43 driver.
Thanks for the suggestion. I did that this morning (see Step 1) and deleted the existing printer before re-adding a new printer and using the newly updated driver and printer description. Here's what I get:
You can see my model number is listed in there as is the the proprietary Canon UFRII language.
Once added, here's what happens next:
So it would appear, at this point, that the printer is installed and communicating and that I should be good to print.
Alas, I get the same error message I've been getting. back to square one. -
I use a macbook, apple airport and epson printer. After several printer jobs, I get a message "printer offline". I have tried restarting computer. restarting printer and still cannot connect, I can print directly with a USB cable. How can I connect to my printer via the airport?
Delete the printer in System Preferences and re-add it. You may also want to restart the Airport.
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my printer keeps going off line about every 24 hrs but cant put my finger on it exacly
hp photosmart 6520
belkin n300 wireless n router
tooway internet satellite
router connected to modem with inthernet cable
compaq laptop
ipad mini
if i install the printer all workks from both ipad mini and laptop
go to print again and the printer wont communicate / cant be found messsage.
if i unplug router and printer then connect router then printer all good again for about a day then gone again
cheersLet’s try this.
Move the printer at least 3 feet away from the router.
1. Verify in the printer that 'Auto Off' is disabled. Use the Embedded Web Server (EWS) by going to the
printers IP address in your browsers address bar, click Settings Tab/Auto Off. Or use the Printer
Assistant, Printer Home Page (EWS).
2. Set a static IP in the printer (see step 6) outside the DHCP range of the router (check your manual).
In the router: (Refer to your router manual for information)
3. Use a fixed wireless channel like 1,6 or 11, never 'auto', try channel 1 first then the rest.
4. Set router to 20Mhz only, or 145Mbps depending on router.
5. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode.
6. Disable WPS and never use it and disable UPnP for the routers security. Nobody can hack your
system now and helps with wireless connectivity (if you want to know why, search the web).
7. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
they must be different for all bands, even for any Guest networks.
8. Save all settings. Power off both, wait 5 mins. Power on router wait 3 mins.
9. Power on printer and verify it reconnects to router.
Windows 7/8/8.1 Is Network Discovery on or off?
Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings.
Under Home or Work (current profile) \ Network Discovery.
Select "Turn on network discovery" and save changes.
Now try.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired! -
Printing is landscape. Printing off line ok
When I printed before from the Internet, it always printed letter size. Now it is printing landscape. Off line it prints regular letter size. I need to know how to change it. I used about:config but although I marked the orientation to reset it is still printing landscape.
Hi there,
Looking at your link, I would say your browser is set to print each frame of the frameset separately rather than the complete frame. I've seen this with Windows but not with Mac's. Maybe have a look at the print settings and preferences of the browser/s.
Regards,
Paul -
Canon wireless printer printer off line problem
I have a Canon 620 printer. It works fine via usb cable, but when I try printing wireless it comes up that the printer is currently off line. I have good wi-fi to the printer and it says the printer is ready. It knows the printer is there so why won't it print? Thanks for any help you can give me.
I think once you reserve the IP address for your printer, you don't have to set static IP on your printer. But not the other way around. Because if by accident when a post man find two houses with identical address, it'll be tough to deliver the mail.
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Printer off line will not connect
after replacing old router that failed printer displays off line with new router ,rebooted router and printer and still displays off line .Printed network config and wireless has mac address f4ce46d42e37 , status disconnected , everything else enable what now frustrated thanks for looking
This question was solved.
View Solution.Forgot to tell what model office jet 6500 709n has been working perfect for 3 months until new router install
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Printer off line and how to fix/
Printer has had new drivers installed. Why does it keep going off line. How can I correct?
Hi Kathleen750,
Welcome to the HP Forums!
I understand that your printer is offline.
I have a few questions for you:
1.) What type of printer do you have? To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number.
2.) What Operating System are you using? Windows or Mac? What version?
3.) How is the printer connected? Wireless or USB?
4.) Can you make copies with the printer?
Hope to hear back from you, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
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