Get MUT-03011 when applying SP14 to XI

Have completed the ABAP stack upgrade with part of SP14. Doing the Java stack. Sun SAPINST, get to the part where it prompts me for jce_policy_1_4_2.zip file which I downloaded from SUN. Enter the path and select Next, then get MUT-03011 error. Has anyone had this problem applying SP14 before? (See attached log)
INFO 2005-10-20 10:57:11
Copying file C:/Program Files/sapinst_instdir/PATCH/ORA/keydb.xml to: q0w9e9r8t7.1.xml.
INFO 2005-10-20 10:57:11
Copying file C:/Program Files/sapinst_instdir/PATCH/ORA/keydb.xml to: q0w9e9r8t7.1.xml.
INFO 2005-10-20 10:57:11
Creating file C:\Program Files\sapinst_instdir\PATCH\ORA\q0w9e9r8t7.1.xml.
INFO 2005-10-20 10:57:11
Copying file C:/Program Files/sapinst_instdir/PATCH/ORA/keydb.xml to: C:/Program Files/sapinst_instdir/PATCH/ORA/keydb.1.xml.
INFO 2005-10-20 10:57:11
Copying file C:/Program Files/sapinst_instdir/PATCH/ORA/keydb.xml to: C:/Program Files/sapinst_instdir/PATCH/ORA/keydb.1.xml.
INFO 2005-10-20 10:57:11
Creating file C:\Program Files\sapinst_instdir\PATCH\ORA\keydb.1.xml.
INFO 2005-10-20 10:57:11
Creating file C:\Program Files\sapinst_instdir\PATCH\ORA\change.log.
INFO 2005-10-20 10:57:11
Output of change 'user' '/install' is written to the logfile change.log.
WARNING 2005-10-20 10:57:11
Execution of the command "change 'user' '/install'" finished with return code 1. Output: Install mode does not apply to a Terminal server configured for remote administration.
INFO 2005-10-20 10:57:11
Successfully added privileges 'SeTcbPrivilege SeAssignPrimaryTokenPrivilege SeIncreaseQuotaPrivilege' to account 'AI3XI\Administrator' on host '.'.
INFO 2005-10-20 10:57:12
Creating file C:\Program Files\sapinst_instdir\PATCH\ORA\summary.html.
PHASE 2005-10-20 10:57:12
Prepare the installation program.
INFO 2005-10-20 10:57:16
Installation start: Thursday, 20 October 2005, 10:57:09; installation directory: C:\Program Files\sapinst_instdir\PATCH\ORA; product to be installed: Support Package 14> Import Support Package 14
INFO 2005-10-20 10:57:40
Looking for SAP system instances installed on this host...
INFO 2005-10-20 10:57:42
Found these instances: sid: SXI, number: 01, name: SCS01, host: AI3XIsid: SXI, number: 00, name: DVEBMGS00, host: AI3XI
INFO 2005-10-20 10:57:43
Key application D:\usr\sap\SXI\SYS\exe\run/jcmon.exe is missing in 'D:\usr\sap\SXI\SYS\exe\run'. SAR file needs to be unpacked.
INFO 2005-10-20 10:57:45
Working directory changed to C:\Program Files\sapinst_instdir\PATCH\ORA.
INFO 2005-10-20 10:57:49
Execution of the command "D:\usr\sap\SXI\SYS\exe\run/disp+work.exe '-v'" finished with return code 0. Output: Kernel release: 640, Kernel patch level: 80, Codepage: Unicode
INFO 2005-10-20 10:57:59
RFC parameter CLIENT set to value 000.
INFO 2005-10-20 10:57:59
RFC parameter USER set to value DDIC.
INFO 2005-10-20 10:57:59
RFC parameter LCHECK set to value 1.
INFO 2005-10-20 10:57:59
RFC parameter PCS set to value 1.
INFO 2005-10-20 10:57:59
RFC parameter LANG set to value EN.
INFO 2005-10-20 10:57:59
RFC parameter ASHOST set to value ai3xi.
INFO 2005-10-20 10:57:59
RFC parameter SYSNR set to value 00.
INFO 2005-10-20 10:57:59
RFC connection information checked successfully.
INFO 2005-10-20 10:57:59
RFC connection opened successfully.
INFO 2005-10-20 10:57:59
Setting new application function RFC_SYSTEM_INFO.
INFO 2005-10-20 10:57:59
Generating interface for remote function.
INFO 2005-10-20 10:58:00
Function call was successful.
INFO 2005-10-20 10:58:00
Function interface generated successfully.
INFO 2005-10-20 10:58:00
Technical properties of function set successfully.
INFO 2005-10-20 10:58:00
Information for application function RFC_SYSTEM_INFO copied to local Repository.
INFO 2005-10-20 10:58:00
Function module RFC_SYSTEM_INFO set successfully.
INFO 2005-10-20 10:58:00
Executing function call RFC_SYSTEM_INFO.
INFO 2005-10-20 10:58:00
Function call was successful.
INFO 2005-10-20 10:58:00
Version 640  of remote SAP System SXI accepted.
INFO 2005-10-20 10:58:00
RFC connection closed.
INFO 2005-10-20 10:58:00
RFC parameter CLIENT set to value 000.
INFO 2005-10-20 10:58:00
RFC parameter USER set to value DDIC.
INFO 2005-10-20 10:58:00
RFC parameter LCHECK set to value 1.
INFO 2005-10-20 10:58:00
RFC parameter PCS set to value 1.
INFO 2005-10-20 10:58:00
RFC parameter LANG set to value EN.
INFO 2005-10-20 10:58:00
RFC parameter ASHOST set to value ai3xi.
INFO 2005-10-20 10:58:00
RFC parameter SYSNR set to value 00.
INFO 2005-10-20 10:58:00
RFC connection information checked successfully.
INFO 2005-10-20 10:58:00
RFC connection opened successfully.
INFO 2005-10-20 10:58:00
Setting new application function RFC_SYSTEM_INFO.
INFO 2005-10-20 10:58:00
Generating interface for remote function.
INFO 2005-10-20 10:58:00
Function call was successful.
INFO 2005-10-20 10:58:00
Function interface generated successfully.
INFO 2005-10-20 10:58:00
Technical properties of function set successfully.
INFO 2005-10-20 10:58:00
Information for application function RFC_SYSTEM_INFO copied to local Repository.
INFO 2005-10-20 10:58:00
Function module RFC_SYSTEM_INFO set successfully.
INFO 2005-10-20 10:58:00
Executing function call RFC_SYSTEM_INFO.
INFO 2005-10-20 10:58:00
Function call was successful.
INFO 2005-10-20 10:58:00
Version 640  of remote SAP System SXI accepted.
INFO 2005-10-20 10:58:00
RFC connection closed.
INFO 2005-10-20 10:58:00
Copying file D:/Software/SAP_SPs/SP14/J2EE_640/J2EE-RUNT-CD/JDKVersion.xml to: ..
INFO 2005-10-20 10:58:00
Copying file D:/Software/SAP_SPs/SP14/J2EE_640/J2EE-RUNT-CD/JDKVersion.xml to: ..
INFO 2005-10-20 10:58:00
Creating file C:\Program Files\sapinst_instdir\PATCH\ORA\JDKVersion.xml.
INFO 2005-10-20 10:58:00
Directory C:\j2sdk1.4.2_09\jre is not a valid JDK directory: the javac executable is missing.
INFO 2005-10-20 10:58:00
Execution of the command "C:/j2sdk1.4.2_09/bin/java.exe '-version'" finished with return code 0. Output: java version "1.4.2_09"Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_09-b05)Java HotSpot(TM) Client VM (build 1.4.2_09-b05, mixed mode)
INFO 2005-10-20 10:58:00
Execution of the command "C:/j2sdk1.4.2_09/bin/java.exe '-classpath' 'C:/DOCUME1/ADMINI1.AI3/LOCALS1/Temp/1/sapinst_exe.3116.1129769817/JAR/ins-j2ee.jar;C:/DOCUME1/ADMINI1.AI3/LOCALS1/Temp/1/sapinst_exe.3116.1129769817/JAR/sapxmltoolkit.jar' 'com.sap.ins.j2ee.TestClassLoader'" finished with return code 0. Output: CORRECT
INFO 2005-10-20 10:58:01
Execution of the command "C:/j2sdk1.4.2_09/bin/java.exe '-version'" finished with return code 0. Output: java version "1.4.2_09"Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_09-b05)Java HotSpot(TM) Client VM (build 1.4.2_09-b05, mixed mode)
INFO 2005-10-20 10:58:01
Execution of the command "C:/j2sdk1.4.2_09/bin/java.exe '-classpath' 'C:/DOCUME1/ADMINI1.AI3/LOCALS1/Temp/1/sapinst_exe.3116.1129769817/JAR/ins-j2ee.jar;C:/DOCUME1/ADMINI1.AI3/LOCALS1/Temp/1/sapinst_exe.3116.1129769817/JAR/sapxmltoolkit.jar' 'com.sap.ins.j2ee.TestClassLoader'" finished with return code 0. Output: CORRECT
INFO 2005-10-20 10:58:01
Directory D:/oracle/ora92/jre/1.4.2 is not a valid JDK directory: the javac executable is missing.
INFO 2005-10-20 10:58:01
Directory C:/Program Files/Oracle/jre/1.3.1 is not a valid JDK directory: the javac executable is missing.
INFO 2005-10-20 10:58:01
Directory C:/WINDOWS is not a valid JDK directory: the java executable is missing.
INFO 2005-10-20 10:58:01
Found a valid JAVA_HOME directory C:\j2sdk1.4.2_09 with JDK version 1.4.2_09.
INFO 2005-10-20 10:58:08
Execution of the command "C:\j2sdk1.4.2_09/bin/java.exe '-version'" finished with return code 0. Output: java version "1.4.2_09"Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_09-b05)Java HotSpot(TM) Client VM (build 1.4.2_09-b05, mixed mode)
INFO 2005-10-20 10:58:08
Execution of the command "C:\j2sdk1.4.2_09/bin/java.exe '-classpath' 'C:/DOCUME1/ADMINI1.AI3/LOCALS1/Temp/1/sapinst_exe.3116.1129769817/JAR/ins-j2ee.jar;C:/DOCUME1/ADMINI1.AI3/LOCALS1/Temp/1/sapinst_exe.3116.1129769817/JAR/sapxmltoolkit.jar' 'com.sap.ins.j2ee.TestClassLoader'" finished with return code 0. Output: CORRECT
INFO 2005-10-20 10:58:13
Creating directory C:\Program Files\sapinst_instdir\PATCH\ORA\jdkPolicyCheck.
INFO 2005-10-20 10:58:13
Working directory changed to C:/Program Files/sapinst_instdir/PATCH/ORA/jdkPolicyCheck.
INFO 2005-10-20 10:58:13
Working directory changed to C:\Program Files\sapinst_instdir\PATCH\ORA.
INFO 2005-10-20 10:58:13
Creating file C:\Program Files\sapinst_instdir\PATCH\ORA\Copy of local_policy.log.
INFO 2005-10-20 10:58:13
Output of C:\j2sdk1.4.2_09/bin/jar.exe is written to the logfile Copy of local_policy.log.
INFO 2005-10-20 10:58:13
Output of C:\j2sdk1.4.2_09/bin/jar.exe 'xvf' 'C:/j2sdk1.4.2_09/jre/lib/security/Copy of local_policy.jar':
INFO 2005-10-20 10:58:13
Working directory changed to C:/Program Files/sapinst_instdir/PATCH/ORA/jdkPolicyCheck.
INFO 2005-10-20 10:58:13
Working directory changed to C:\Program Files\sapinst_instdir\PATCH\ORA.
INFO 2005-10-20 10:58:13
Creating file C:\Program Files\sapinst_instdir\PATCH\ORA\Copy of US_export_policy.log.
INFO 2005-10-20 10:58:13
Output of C:\j2sdk1.4.2_09/bin/jar.exe is written to the logfile Copy of US_export_policy.log.
INFO 2005-10-20 10:58:13
Output of C:\j2sdk1.4.2_09/bin/jar.exe 'xvf' 'C:/j2sdk1.4.2_09/jre/lib/security/Copy of US_export_policy.jar':
INFO 2005-10-20 10:58:13
Working directory changed to C:/Program Files/sapinst_instdir/PATCH/ORA/jdkPolicyCheck.
INFO 2005-10-20 10:58:13
Working directory changed to C:\Program Files\sapinst_instdir\PATCH\ORA.
INFO 2005-10-20 10:58:13
Creating file C:\Program Files\sapinst_instdir\PATCH\ORA\local_policy.log.
INFO 2005-10-20 10:58:13
Output of C:\j2sdk1.4.2_09/bin/jar.exe is written to the logfile local_policy.log.
INFO 2005-10-20 10:58:13
Output of C:\j2sdk1.4.2_09/bin/jar.exe 'xvf' 'C:/j2sdk1.4.2_09/jre/lib/security/local_policy.jar':
INFO 2005-10-20 10:58:13
Working directory changed to C:/Program Files/sapinst_instdir/PATCH/ORA/jdkPolicyCheck.
INFO 2005-10-20 10:58:13
Working directory changed to C:\Program Files\sapinst_instdir\PATCH\ORA.
INFO 2005-10-20 10:58:13
Creating file C:\Program Files\sapinst_instdir\PATCH\ORA\US_export_policy.log.
INFO 2005-10-20 10:58:13
Output of C:\j2sdk1.4.2_09/bin/jar.exe is written to the logfile US_export_policy.log.
INFO 2005-10-20 10:58:14
Output of C:\j2sdk1.4.2_09/bin/jar.exe 'xvf' 'C:/j2sdk1.4.2_09/jre/lib/security/US_export_policy.jar':
INFO 2005-10-20 10:58:14
Removing file C:\Program Files\sapinst_instdir\PATCH\ORA\jdkPolicyCheck\default_local.policy.
INFO 2005-10-20 10:58:14
Removing file C:\Program Files\sapinst_instdir\PATCH\ORA\jdkPolicyCheck\default_US_export.policy.
INFO 2005-10-20 10:58:14
Removing file C:\Program Files\sapinst_instdir\PATCH\ORA\jdkPolicyCheck\exempt_local.policy.
INFO 2005-10-20 10:58:14
Removing file C:\Program Files\sapinst_instdir\PATCH\ORA\jdkPolicyCheck\META-INF\JCE_DSA.DSA.
INFO 2005-10-20 10:58:14
Removing file C:\Program Files\sapinst_instdir\PATCH\ORA\jdkPolicyCheck\META-INF\JCE_DSA.SF.
INFO 2005-10-20 10:58:14
Removing file C:\Program Files\sapinst_instdir\PATCH\ORA\jdkPolicyCheck\META-INF\JCE_RSA.RSA.
INFO 2005-10-20 10:58:14
Removing file C:\Program Files\sapinst_instdir\PATCH\ORA\jdkPolicyCheck\META-INF\JCE_RSA.SF.
INFO 2005-10-20 10:58:14
Removing file C:\Program Files\sapinst_instdir\PATCH\ORA\jdkPolicyCheck\META-INF\MANIFEST.MF.
INFO 2005-10-20 10:58:14
Removing directory C:/Program Files/sapinst_instdir/PATCH/ORA/jdkPolicyCheck/META-INF.
INFO 2005-10-20 10:58:14
Removing directory C:/Program Files/sapinst_instdir/PATCH/ORA/jdkPolicyCheck.
INFO 2005-10-20 10:58:19
Creating file C:\Program Files\sapinst_instdir\PATCH\ORA\jce_policy-1_4_2.log.
INFO 2005-10-20 10:58:19
Output of C:\j2sdk1.4.2_09/bin/jar.exe is written to the logfile jce_policy-1_4_2.log.
INFO 2005-10-20 10:58:19
Output of C:\j2sdk1.4.2_09/bin/jar.exe 'tf' 'D:\jce_policy-1_4_2.zip':
INFO 2005-10-20 10:58:19
Creating directory C:\Program Files\sapinst_instdir\PATCH\ORA\jcePolicyCheck.
INFO 2005-10-20 10:58:19
Working directory changed to C:/Program Files/sapinst_instdir/PATCH/ORA/jcePolicyCheck.
INFO 2005-10-20 10:58:19
Working directory changed to C:\Program Files\sapinst_instdir\PATCH\ORA.
INFO 2005-10-20 10:58:19
Copying file C:/Program Files/sapinst_instdir/PATCH/ORA/jce_policy-1_4_2.log to: C:/Program Files/sapinst_instdir/PATCH/ORA/jce_policy-1_4_2.1.log.
INFO 2005-10-20 10:58:19
Copying file C:/Program Files/sapinst_instdir/PATCH/ORA/jce_policy-1_4_2.log to: C:/Program Files/sapinst_instdir/PATCH/ORA/jce_policy-1_4_2.1.log.
INFO 2005-10-20 10:58:19
Creating file C:\Program Files\sapinst_instdir\PATCH\ORA\jce_policy-1_4_2.1.log.
INFO 2005-10-20 10:58:19
Output of C:\j2sdk1.4.2_09/bin/jar.exe is written to the logfile jce_policy-1_4_2.log.
INFO 2005-10-20 10:58:20
Output of C:\j2sdk1.4.2_09/bin/jar.exe 'xvf' 'D:\jce_policy-1_4_2.zip' 'jce/local_policy.jar':
INFO 2005-10-20 10:58:20
Working directory changed to C:/Program Files/sapinst_instdir/PATCH/ORA/jcePolicyCheck.
INFO 2005-10-20 10:58:20
Working directory changed to C:\Program Files\sapinst_instdir\PATCH\ORA.
INFO 2005-10-20 10:58:20
Copying file C:/Program Files/sapinst_instdir/PATCH/ORA/local_policy.log to: C:/Program Files/sapinst_instdir/PATCH/ORA/local_policy.1.log.
INFO 2005-10-20 10:58:20
Copying file C:/Program Files/sapinst_instdir/PATCH/ORA/local_policy.log to: C:/Program Files/sapinst_instdir/PATCH/ORA/local_policy.1.log.
INFO 2005-10-20 10:58:20
Creating file C:\Program Files\sapinst_instdir\PATCH\ORA\local_policy.1.log.
INFO 2005-10-20 10:58:20
Output of C:\j2sdk1.4.2_09/bin/jar.exe is written to the logfile local_policy.log.
INFO 2005-10-20 10:58:20
Output of C:\j2sdk1.4.2_09/bin/jar.exe 'tf' 'C:\Program Files\sapinst_instdir\PATCH\ORA/jcePolicyCheck/jce/local_policy.jar':
INFO 2005-10-20 10:58:20
Working directory changed to C:/Program Files/sapinst_instdir/PATCH/ORA/jcePolicyCheck.
INFO 2005-10-20 10:58:20
Working directory changed to C:\Program Files\sapinst_instdir\PATCH\ORA.
INFO 2005-10-20 10:58:20
Copying file C:/Program Files/sapinst_instdir/PATCH/ORA/local_policy.log to: C:/Program Files/sapinst_instdir/PATCH/ORA/local_policy.2.log.
INFO 2005-10-20 10:58:20
Copying file C:/Program Files/sapinst_instdir/PATCH/ORA/local_policy.log to: C:/Program Files/sapinst_instdir/PATCH/ORA/local_policy.2.log.
INFO 2005-10-20 10:58:20
Creating file C:\Program Files\sapinst_instdir\PATCH\ORA\local_policy.2.log.
INFO 2005-10-20 10:58:20
Output of C:\j2sdk1.4.2_09/bin/jar.exe is written to the logfile local_policy.log.
INFO 2005-10-20 10:58:20
Output of C:\j2sdk1.4.2_09/bin/jar.exe 'xvf' 'C:\Program Files\sapinst_instdir\PATCH\ORA/jcePolicyCheck/jce/local_policy.jar' 'META-INF/MANIFEST.MF':
INFO 2005-10-20 10:58:20
Execution of the command "C:\j2sdk1.4.2_09/bin/java.exe '-version'" finished with return code 0. Output: java version "1.4.2_09"Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_09-b05)Java HotSpot(TM) Client VM (build 1.4.2_09-b05, mixed mode)
INFO 2005-10-20 10:58:20
Creating file C:\Program Files\sapinst_instdir\PATCH\ORA\J2EEINSTALL.log.
INFO 2005-10-20 10:58:20
Output of C:/DOCUME1/ADMINI1.AI3/LOCALS~1/Temp/1/sapinst_exe.3116.1129769817/SAPCAR.exe is written to the logfile J2EEINSTALL.log.
INFO 2005-10-20 10:58:20
Output of C:/DOCUME1/ADMINI1.AI3/LOCALS~1/Temp/1/sapinst_exe.3116.1129769817/SAPCAR.exe '-x' '-v' '-g' '-i' '-n' '-R' 'C:\Program Files\sapinst_instdir\PATCH\ORA/install' '-f' 'D:/Software/SAP_SPs/SP14/J2EE_640\J2EE-RUNT-CD\J2EE-ENG/J2EENGINE/J2EEINSTALL.SAR,':
ERROR 2005-10-20 10:58:20
MUT-03011  Execution of the command "C:/DOCUME1/ADMINI1.AI3/LOCALS~1/Temp/1/sapinst_exe.3116.1129769817/SAPCAR.exe '-x' '-v' '-g' '-i' '-n' '-R' 'C:\Program Files\sapinst_instdir\PATCH\ORA/install' '-f' 'D:/Software/SAP_SPs/SP14/J2EE_640\J2EE-RUNT-CD\J2EE-ENG/J2EENGINE/J2EEINSTALL.SAR,'" finished with return code 29. Output:
ERROR 2005-10-20 10:58:20
MUT-03011  Execution of the command "C:/DOCUME1/ADMINI1.AI3/LOCALS~1/Temp/1/sapinst_exe.3116.1129769817/SAPCAR.exe '-x' '-v' '-g' '-i' '-n' '-R' 'C:\Program Files\sapinst_instdir\PATCH\ORA/install' '-f' 'D:/Software/SAP_SPs/SP14/J2EE_640\J2EE-RUNT-CD\J2EE-ENG/J2EENGINE/J2EEINSTALL.SAR,'" finished with return code 29. Output:
WARNING 2005-10-20 10:58:20
The step ExtractBatchConfigTool with step key ApplySupportPackage|ind|ind|ind|J2EE_Engine|6.30|0|PatchJ2eeEngine|ind|ind|ind|J2EE_Engine|6.30|0|ExtractBatchConfigTool was executed with status ERROR.

Hi Cameron,
Can you please also attached J2EEINSTALL.log.
also check if the engine is stopped or running at the time when you see the error.
Vineet

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    yang wrote:
    Hi all,
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    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!
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