Get my Photos From i Phone to iCloud Back up
HELP! i backed up my iPhone to icloud then had to get a new iPhone today. I have a video of my family that was backed up but when i got my new phone the photos were there but not the video. So how do i get this from icloud back to my computer or iphone.
Brad
You should call Apple Support and give them your Apple ID so that they can verify how many photos you actually do have backed up in iCloud...
Also, are you able to do an iTunes backup at all? Because that would save all of the photos and allow you to get them onto the new device.
Apple Support number is
1-800-694-7466
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Thanks for visiting Apple Support Communities.
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i replaced my old iphone to a new one.. i want to get my photos from icloud,,,, i had almost 3 gb of photos backed up on icloud,,, how can i transfer all those photos to my new phone,, i tried but i only got 90 photos. those are the recent one. i had almost 1000 photos in icloud back up?plz hlp
You should call Apple Support and give them your Apple ID so that they can verify how many photos you actually do have backed up in iCloud...
Also, are you able to do an iTunes backup at all? Because that would save all of the photos and allow you to get them onto the new device.
Apple Support number is
1-800-694-7466 -
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Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
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Open System Preferences > iCloud
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What is backed up
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Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
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Messages (iMessage, SMS, and MMS)
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But not from a Mac. If you want to backup your photos and other important files I suggest you get an external hard drive and use it with Time Machine.
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