Get rid of malware on OS 10.6.8

My Mac seems to have become infected with malware that came in when I attempted to download Google Earth. The pop-up ads are driving me nuts, and the "close" buttons on the ads don't work. It is contaminating only my Safari browser but hasn't gotten into Firefox, which I also have. However, all of my bookmarks are in Safari. I found what seemed to be a reputable site that offered an adware removal program, but it required OS 10.7. My mac has OS 10.6.8. Is there a program for 10.6.8, or do I need to update my operating system? Any advice on a good adware or malware removal program gratefully received.
Thanks and regards,
Shane from Maine

Since you are running 10.6.8, try here.
Malware Guide – Adware – 10.6 and under

Similar Messages

I believe that i have malware on my mac, osx 10.9.4. accordingly, i've tried to run clamxav (on my mac HD) but just get a spinning wheel, then have to shut down. any advice on how to stop spinning wheel or get rid of malware? please help. :-).

i believe that i have malware (possible highjack of safari browser) on my mac, osx 10.9.4. accordingly, i've tried to run clamxav (on my mac HD) but just get a spinning wheel, then have to shut down. any advice on how to stop spinning wheel or get rid of malware? i have symnatic endpoint and, after scanning, it reveals nothing. please help. :-).

are locked user files or that have incorrect permission a bad thing?
Yes.
why am i removing symantec?
Short answer: Because it's worse than useless and worse than the imaginary "viruses" you're afraid of would be if they really existed. For the long answer, see below.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to log in to it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, and a technological fix is not going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the scam artists. If you're smarter than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software.
☞ Rogue websites such as Softonic and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in everyemail attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It's as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

How can I get rid of malware flash player

how can I get rid of malware flash player (May 18,'13)

How do you know you have malware, and where did you get it?

How can I get rid of malware or a virus?

How can I get rid of malware or a virus?

Hi .
Most likely adware or malware.
Download the AdMedic adware / malware removal tool here > AdwareMedic
Easy and only takes a minute or two.

How do i get rid of malware on my pc

how do i get rid of malware on my pc, i keep getting redirected on my browsers and ads on my mac. i think its malware

Relaunch your browser in safe mode with extensions and plug-ins disabled, remove and disable any you find.
Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
Download and run AdwareMedic
http://www.adwaremedic.com/index.php
http://www.thesafemac.com/mmg/
Make sure your system is current
Apple security updates - Apple Support
The forum for MacBook Pro:
MacBook Pro

How do i get rid of malware on my macbook pro

I am not computer savvy, I tried to watch NFL live through safari and ultimately came down with a bad case of malware where I am constantly getting pop ups and my internet is extremely slow now. How can I get rid of this malware?

There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

How do I get rid of malware on my Macbook Air w OS X Yosemite?

My Macbook Air is infected with malware and I'm getting popup ads all the time. Is there any way to get rid of this problem?

You may have installed one of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked.

How do I get rid of malware entries in my Prefs.js file (stored in my profile folder)?

I want to get rid of anything that contains the string "claro" in it. Here is part of my prefs.js file that shows what I want to clear:
\Mozilla\\\\Firefox\\\\Profiles\\\\a6s51y6q.default-1347242978286\\\\extensions\\\\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi\"},\"jid1-LSHV456F7wAw9g@jetpack\":{\"version\":\"1.1\",\"type\":\"extension\",\"descriptor\":\"C:\\\\Users\\\\Clayton\\\\AppData\\\\Roaming\\\\Mozilla\\\\Firefox\\\\Profiles\\\\a6s51y6q.default-1347242978286\\\\extensions\\\\[email protected]\"}}");
user_pref("extensions.bprivacy.DataDir", "C:\\Users\\Clayton\\AppData\\Roaming\\Macromedia");
user_pref("extensions.bprivacy.LSOcount", 23);
user_pref("extensions.bprivacy.donotaskonexit", true);
user_pref("extensions.bprivacy.initiated", 3);
user_pref("extensions.bprivacy.lastSession", "Sunday, September 09, 2012 10:13:43 PM");
user_pref("extensions.bprivacy.removed", 291);
user_pref("extensions.bprivacy.removedSession", 287);
user_pref("extensions.claro.admin", false);
user_pref("extensions.claro.aflt", "babsst");
user_pref("extensions.claro.autoRvrt", "false");
user_pref("extensions.claro.dfltLng", "en");
user_pref("extensions.claro.excTlbr", false);
user_pref("extensions.claro.id", "72da1096000000000000001fc604ff56");
user_pref("extensions.claro.instlDay", "15610");
user_pref("extensions.claro.instlRef", "sst");
user_pref("extensions.claro.prdct", "claro");
user_pref("extensions.claro.prtnrId", "claro");
user_pref("extensions.claro.tlbrId", "claro");
user_pref("extensions.claro.vrsn", "1.6.4.1");
user_pref("extensions.claro.vrsni", "1.6.4.1");
user_pref("extensions.claro_i.newTab", false);
user_pref("extensions.claro_i.smplGrp", "none");
user_pref("extensions.claro_i.vrsnTs", "1.6.4.19:51:28");

Additional info:
I also found these lines in my user.js file. How do I get rid of them? (They are also the ONLY lines in user.js.)
(Claro is known malware and these entries were not discovered by the malware "malbytes" program).
user_pref("extensions.claro.admin", false);
user_pref("extensions.claro.aflt", "babsst");
user_pref("extensions.claro.autoRvrt", "false");
user_pref("extensions.claro.dfltLng", "en");
user_pref("extensions.claro.excTlbr", false);
user_pref("extensions.claro.id", "72da1096000000000000001fc604ff56");
user_pref("extensions.claro.instlDay", "15610");
user_pref("extensions.claro.instlRef", "sst");
user_pref("extensions.claro.prdct", "claro");
user_pref("extensions.claro.prtnrId", "claro");
user_pref("extensions.claro.tlbrId", "claro");
user_pref("extensions.claro.vrsn", "1.6.4.1");
user_pref("extensions.claro.vrsni", "1.6.4.1");
user_pref("extensions.claro_i.newTab", false);
user_pref("extensions.claro_i.smplGrp", "none");
user_pref("extensions.claro_i.vrsnTs", "1.6.4.19:51:28");
And if that weren't enough, I found a reference to "isearch" in my "search.json" file:
Files\\Mozilla Firefox\\searchplugins\\amazondotcom.xml"},{"_id":"[app]/avg-secure-search.xml","_name":"AVG Secure Search","_hidden":false,"description":"AVG Secure '''Search","__searchForm":"https://isearch.avg.com/","_iconURL":"data''':image/x-icon,%00%00%01%00%01%00%10%10%00%00%00%00%20%00h%04%00%00%16%00%00%00(%00%00%00%10%00%00%00%20%00%00%00%01%00%20%00%00%00%00%00%40%04%00%00%00%00%00%00%00%00%00%00%00%00%00%00%00%00%00%00pn%03%1Fb%83%15%25U%911
And one to "Babylon" in my search-metadata.json file (also malware) as follows:
'''"{"[app]/babylon.xml":{"hidden":true,"alias":null},"[app]/yahoo.xml":"'''

How to get rid of malware mysearchdial

I cannot seem to get rid of this malware. (mysearchdial) Was able to do so on my PC (same network) Any guidelines?
Thanks

If it's adware download and use AdwareMedic to clear out all known adware for Macs.
Here's another topic about mysearchdial: How to remove Mysearchdial from the system?
Found this thru Google: Remove Mysearchdial from Windows and Mac OS X ...

How to get rid of malware on Mac Pro

I have a Mac Pro with the OS X Yosemite. My computer has malware on it. I keep getting popups and ads on my screen, whether I'm using Safari or Chrome. One of the popups says "Suspicious activity found on your computer, due to pop-up advertisement windows and invasive links. Please contact tech support at 1-866-215-6348." I want to know how to get rid of this malware. Thanks in advance.

Some are persistent. Force quit Safari again. Disconnect from the Internet by either turning off Wi-Fi in the System Preferences, or unplugging the Ethernet cable from your router/modem. Hold the Shift key and launch Safari again. If the same popup appears, you will be able to dismiss it and navigate away from the page, or close its tab. Reconnect to the Internet.
Though reading your initial post again, it's sounding more like JimmyCMPIT is correct since you're seeing ads in multiple browsers. It's just rare for one the ads that pops up to be like one of the tech support scams.
In which case, you can either follow Apple's manual instructions for removing adware, or use the free automated tool, AdwareMedic (as mentioned by, and linked to by Jimmy).
It should be noted that Apple's manual removal instructions are typically outdated. Sometimes a lot outdated. It depends on when Apple last updated their instructions page. If you would prefer to manually remove the adware on your system, you can find much more up-to-date instructions on The Safe Mac's adware removal page.

Trying to get rid of malware show password, any suggestions??

Somehow got infected with this malware "show password" I tried disabling it. no help.. tried removing firefox and reinstalling it.. no help.. tried resetting to default values.. no help When I tried deleting and reinstalling I deleted the folders in c/program (x86) files/mozilla.. still no help.. How do I get rid of this thing?? Thanks Don Sutherland

If there is not a Remove button for it on the Add-ons page, Firefox may be finding it in one of three places:
(1) The shared extensions folder in the Program Files path - you already cleared this by deleting the entire set of folders.
(2) A little-used shared Extensions folder here (type or paste this into the Start menu search box and press Enter):
%APPDATA%\Mozilla\Extensions\
(3) A registry entry created by the program's installer
Usually the first step is to uninstall the culprit, if you haven't already. Open the Windows Control Panel, Uninstall a Program, and click the "Installed on" column heading to search for bundled items that may not have an obvious name. Remove anything unrecognized or untrusted.
If the uninstaller doesn't clean out the reference in the registry (Firefox may not check until the next startup), some manual digging might be required.
Any luck tracking it down?

Satellite C55-A-1MW - Get rid of malware

I just bought a Satellite C55-1MW. From the first start-up, I've been plagued with malware (not the annoying apps that come with Windows 8.1). They keep popping up everywhere, regardless of whether I'm using IE, Mozilla or Chrome. One program called V9 or something is particularly annoying, and I'm unable to get rid of it, after trying 3 different antivirus and malware programs.
Who's idea was it to start selling Toshiba laptops with pre-installed viruses? I don't think it's a good market strategy... And how in the #&%#& can I get this computer to work normally?

Maybe it sounds stupid but I dont know what kind of malware is present on your machine.
Every notebook model delivered with preinstalled OS is preinstalled with recovery image designed by Toshiba.
This recovery image contains operating system, all necessary drivers, Toshiba specific tools and utilities and some additional preinstalled software.
I have also Win8 machine with original preinstalled recovery. I have removed preinstalled software that I dont need so every of us can optimize preinstalled recovery image.
Check a bit what is installed and remove all preinstalled stuff you dont need.

How to get rid of malware and ads?

I recently updated Adobe Flash Player on my MacBook, and now every time I go to Safari, all these ads and extra websites pop up saying that I need to get my computer checked for a virus, I need to update my video player, etc. I'm worried that I have a Trojan or a virus. How do I get rid of this malware and make my computer go back to normal?

Click here and follow the instructions, or if desired, download and run Adware Medic; to do this, copy and paste http://www.adwaremedic.com/AdwareMedic.dmg into your browser's address bar.
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How do I get rid of malware/adware signed "ads by info" ?

I've tried just about every anti-spyware and nothing is getting rid of ads and new tabs opening signed "ads by info". I believe that it goes by the name of superfish sometimes. I successfully removed it from Chrome but Firefox is still screwed.
Please don't tell me to look through my extensions. It's not there and I'm not a moron.

If you want to access the Help menu from the menubar, you can by pressing '''Alt''' if the menubar is hidden, or by showing the menubar permanently through your customization screen:
* Either enter '''about:customizing''' in your address bar, or go to
* Menu [[Image: New Fx Menu]] > Customize
At the bottom left of this page should have a "Show/Hide Toolbars" - you can enable the menu bar from there.
Alternatively, if you right click on an empty space on your toolbar, an option to show the Menu bar (and Bookmarks toolbar) should appear as well.

Will wiping clean my hard drive to factory settings get rid of malware?

I literally just bought a brand new macbook pro yesterday and I am ****** because i accidentally downloaded some fake adobe flash and now i have this persistent genieo malware that won't go away. I tried downloading their uninstaller which I'm pretty sure just further screwed me up and really shines my naivety. I am ****** because this is a brand new spanking computer and i already have a problem like this. Will resetting it to the factory settings solve this problem since i don't have anything on this computer i won't be losing anything. If so, can someone help me with this or link me to a place where i can get this fixed. Thanks guys!

Wiping the drive is unnecessary. Genieo is just adware. Run this script to remove it: http://thesafemac.com/art. If you don't want to download anything, remove it per the instructions at http://thesafemac.com/arg.

How can I get rid of malware that redirects to a different website than requested, i.e. Price Grabber?

When I open Firefox, my default browser, another tab opens with shopping "deals" featured. If I search in Google and select from the list of results, I am often redirected to a different shopping channel.
Somehow this malware has gotten past my always-running virus checker and is not detected by Adaware or Search&Destroy.

Try running either of these malware scanners, they are considered to be aamongst the best:
* Malwarebytes - http://www.malwarebytes.org/mbam.php
* SuperAntiSpyware - http://www.superantispyware.com
For particular information on Google re-direct virus see http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
Also check to see if an add-on is causing this behavior, for details of how to do that see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Get rid of malware on OS 10.6.8

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