Get rid of mds virus, not just disabling

I contracted the dreaded mds virus. There is also something called md worker--two files, in fact.
There are quite a few posts on here on how to disable it but how do it get rid of it completely? Also will disabling or getting rid of it mean the files it infected have to be replaced? I guess it must also be on my backup drive.
Thank you to any and everyone who replies.

Well, I did the first part up to the point of highlighting the drive I'd dragged into the Privacy window. I hightlighted the drive and tried to drag it back onto the desktop. When that didn't work, I hit the minus sign and was able to drag it out. Was that correct? It's not like anything seemed to be going on while it was the in Privacy window.
Perhaps you can let me know the best way I can tell if the problem has been remedied.
Thank you, Kurt.

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Getting rid of icloud music (not just hiding it)

so, I just bought a new car with Bluetooth music capabilities. I was very excited to have a small selection of music to be able to select from, and I actually added music to my phone for the first time. My issue, is that on the car's screen, I am seeing all the music I had purchased from icloud previously. I would like to remove these, but I cannot figure out how. These songs showing up are not on my phone, and are not on my itunes library.
what I have tried:
i have done everything I can to hide t he music. I've switched the selection on iTunes and AppStore to not show all music. When I look at my library on the phone, it only has what I had added. The things NOT on the phone are still showing in my car.
i went onto iTunes on my computer, and clicked on the little x to hide all the things that had been purchased. This works on the iTunes Store, but the items still appear when pairing the phone to the car.
the one thing I haven't done yet is sign out from iTunes on the phone, which I have read works. I feel there should be a better way to do it though. it seems this would only be a temporary solution, because as soon as I sign in again, the music would come back.
If anyone has a way to get rid of this music, it would be very much appreciated.

I don't claim bigger insight into how apples servers work but if I were to make iCloud music then rather then having a copy of each music number to give people who buy it and then store the very same data for every single one of users who bought it then I would keep the data 1 place and handle iCloud music streaming by controlling who could access the 1 place the music file was stored if that was the case then if you deleted it it would be gone for everybody forever

Need help getting rid of Trovi virus on Safari and Chrome. Cannot use the instructions Apple sent because the copy command under the edit tab does not work.

I use OS X 10.9.5. I have a trovi virus on Safari and Chrome. Yesterday I thought I had gotten rid of Trovi, but it's back on both my search engines. The directions Apple sent yesterday do not work; the copy function under the edit tab is grayed out and non-responsive. Can anyone help me to get rid of this virus? Thanks.

Are you referring to these instructions?
Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
If so, be sure to read the instructions carefully, and note that you will need to repeat the numbered steps in the Conduit/Trovi/SearchProtect removal instructions for each line shown, not all together.
If those instructions aren't working for you, for whatever reason, try my Adware Removal Guide. It provides similar instructions, worded differently, as well as an app (AdwareMedic) that can help you do the removal automatically.
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

How do I get rid of a virus I mistakingly got from a site called 'firstrow.eu'?

How do I get rid of a virus I mistakingly got from a site called 'firstrow.eu'?

Ru-tang wrote:
Ok then one last dumb layman's question...how do I rid myself securely of mackeeper/cleanmymac/norton? Does my Mac have an uninstaller or do I just dump them securely into the trash from Applications in my finder?
How you remove an app depends on the app. There's no built-in uninstaller in Mac OS X. Apps that were purchased through the App Store can just be dragged to the trash. Apps that required an installer should also require an uninstaller, and that uninstaller should be provided by the developer. Apps that are installed just by dragging to the Applications folder are a bit of a gray area... they should be removable just by dragging them to the trash, but sometimes such apps will install things that run in the background and that need removing. You'd need to see if the developer has removal instructions or an uninstaller.
There are special cases, of course. MacKeeper, for example, requires an installer, but has no uninstaller. Instead, you just drag the app to the trash, and a component of MacKeeper will notice that and ask if you want to remove it.
To remove Norton, you need to run the original installer, which will offer to remove Norton if it's already installed. If you don't have that installer, you can re-download it or check with Symantec about an uninstaller.
As for CleanMyMac, here's what the developer has to say:
http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
As a general rule, when dealing with apps from outside the App Store, you should always find out how an app is properly removed before installing it, as some apps from irresponsible developers may need - but not have - uninstallers. If an app doesn't have an easy removal process, you should think very carefully before installing.

I went on a website, then another window opened and said i had a virus. how do i get rid of the virus.

I was just browsing on the internet. opened a website called watch32.com and another window opened saying i have a virus. i have done a scan using clamXav and it says that there is no infected files but when i go to the console it says the know virus number. how do i get rid of the virus?

Kyri1 wrote:
Download AVG AntiVirus For mac
DO NOT download AVG. As has already been pointed out repeatedly, this is not due to a virus, and AVG is no good on the Mac anyway.
For details on exactly what's going on here, see:
Tech support scam pop-ups
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com.)

How do i get rid of a virus, how do i get rid of a virus

how do i get rid of a virus

First, note that any time your anti-virus software detects malware, you need to investigate it. You should never delete the supposedly infected files automatically, nor should you delete the anti-virus software without investigating. Both of these things could get you into trouble.
It is very likely that Bitdefender only detected some Windows malware attached to e-mail or in your web browser's cache or something along those lines. However, since you have deleted Bitdefender, we can't know for sure. We would need to know exactly what malware was detected and what files Bitdefender claimed to be infected in order to give you any specific advice on how to respond. For some general advice, see:
How to remove infected files
As to the utility of Bitdefender, it definitely isn't all that great on the Mac. I would agree it should be removed, though the right time to do so was after dealing with the possible malware it detected.
Regarding what you should replace it with, I would refer you to my Mac Malware Guide. It will tell you how to protect yourself, which is far more important. If, after reading it, you decide that you want anti-virus software, it has a couple recommendations.
(Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.)

A virus called "flash player pro" has entered my iPad. I cannot access Yahoo, iTunes. Or Facebook. How do I get rid of the virus?

A virus called "flash player pro" has entered my iPad. I cannot access Facebook, Yahoo, or iTunes. How do I get rid of this virus?

Your iPad does not have a virus unless it is jailbroken. Close all apps nd reset your iPad. Clear Safari as well.
Go to Settings>Safari>Clear Cookies and Data.
Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Getting rid of anti virus

I once put Norton anti-virus on my 20" iMac. That was like 4 yrs ago. It's out of date and I want to remove it but I can't get rid of the virus scan no matter what I do. I have trashed every known instance of Norton in Applications etc, searched with spotlight, looked thru libraries, utilities etc and I still can't find where that darn virus scan is? Any ideas?

You can download the uninstaller directly from Symantec’s site.
If that does not work:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at VersionTracker or MacUpdate.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
AppZapper
Automaton
Hazel
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software.

How do i get rid of CHATZUM virus i downloaded along with winebottler

how do i get rid of CHATZUM virus i downloaded along with winebottler

Thoms may be on to something. Check if you have the Nation toolbar. If so:
From contributor Fishifishi: How to uninstall the Nation Toolbar:
http://search.nation.com/faq.html
How do i uninstall Nation from Mac? (Safari, Firefox, Chrome)
1. Open Finder
2. Select Applications
3. run "Nation Toolbar Uninstaller.pkg".
4. Complete the steps and restart the browsers.
if you want to do the uninstall manully in FF you can use the below instructions:
*Attention FireFox 13+ user - homepage/newtab on uninstall is not removed
please follow these steps -
0.1. first uninstall Nation as detailed above
1. in the address bar type about:config
2. in the search box type homepage
3. you will see an item browser.startup.homepage
4. Right click on the item and press Reset
5. in the address bar type about:config
6. in the search box type browser.newtab.url
7. Right click on the item and press Reset
8. in the address bar type about:config
9. in the search box type keyword.URL
10. Right click on the item and press Reset
*Manual uninstall for Firefox
- if you are not Admin of your computer
1. Click the Firefox logo on the top left side (where the white arrow is)
2. Click Add-ons
3. Select Extensions on the left side
4. Find Nation and click the "Remove" button
5. it will ask you to restart firefox and you are done.

Recently I received a RCMP UKASH virus on my iPad mini. How do I get rid of the virus?

Recently I received a RCMP UKASH virus on my iPad mini. How do I get rid of the virus? Also will it affect anyone else's mobile devices?

Your iPad cannot get a virus, so there is nothing to clear or clean up. Read this discussion and while it has nothing to do with the iPad, see Thomas Reed's response at the end of the thread.
https://discussions.apple.com/message/22630660#22630660

How can I get rid of those infuriating banners just beneath the Search window?

How can i get rid of those infuriating banners just beneath the Search window?

Change your home page to a non-firefox one. If you want google as your home page, do the following: 
#Go to google.com 
#Click the Firefox button, go to Options | Options | General. 
#Make sure it says "Show My Home Page" in the dropdown menu at the top and then click the button called "Use Current Pages". 
I can't think what Mozilla is trying to achieve by displaying that childish junk.

Can I get rid of windows 8 and just go back to OS X

Can i get rid of windows 8 and just go back to OS X.

Here are two links explaning the deletion of Boot Camp and reclaiming the space it occupied.
http://www.simplehelp.net/2009/01/26/how-to-delete-a-boot-camp-partition/
http://applegrad.com/blog/post-41624387753

How do i get rid of the "iPad Not Backed Up" message?

How do I get rid of the "iPad Not Backed Up" message? A week ago this happened, I searched for help, I was told to reboot and the message would go away. It worked...for awhile. The message is back, but now I cannot even reboot/reset the ipad. The message blocks me and prevents me from using the "slide to power off".

I'm not totally sure why the screen locks up like that, but it seems to happen to a number of users. I see that question being asked several time a day.
My advice would be to backup regularly with iCloud so that the message does not appear. If you are already doing so, I can only assume that it is some low memory bug that is causing it, and that is merely a guess.

Will re-installing Lion get rid of any viruses or malware?

The title says it all really...
Will re-installing Lion get rid of any viruses or malware?
Thanks.

AppMechanics wrote:
Thank you, Csound1, for expounding on my answer. In response to -Matt please back up your files first, then do a clean install, and finally restore your files.
You're welcome

I've used iMessage for abit now and latly my step dad has got an ipad that is now joint to the same computer and on his ipad is my number and the email for imessage and i want to no how to get it of fully and not just untick it?

I've used iMessage for abit now and latly my step dad has got an ipad that is now joint to the same computer and on his ipad is my number and the email for imessage and i want to no how to get it of fully and not just untick it?

Hi barryfromwarrington,
Welcome to the Support Communities! There are two things I can think of to keep your Stepdad's information separate from yours on the computer and the iPad. On the computer, he should have his own administrative account, and on the iPad he needs his own Apple ID for iTunes and iCloud services. Here is some basic information to get started. I don't know if you have a Mac or Windows computer, so I'll include info for both.)
OS X Yosemite: Set up users on your Mac
http://support.apple.com/kb/PH18891
OS X Yosemite: Set up users on your Mac
If your Mac has multiple users, you should set up an account for each person so he or she can personalize settings and options without affecting other users.
Add a user
Choose Apple menu > System Preferences, then click Users & Groups.
Click the lock icon to unlock it, then enter an administrator name and password.
Click Add below the list of users.
Click the New Account pop-up menu, then choose a type of user.
administrator: An administrator can add and manage other users, install apps, and change settings.
Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.
Enter a password for the user, then enter it again to verify. Using a password hint is recommended to help the user remember his or her password.
Click Create User.
For an administrator, select “Allow user to administer this computer.”
Last Modified: Nov 18, 2014
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Follow the steps below to create a new user account in Windows Vista or Windows 7:
Choose Start > Control Panel.
Open "Add or remove user accounts." (If you're using the Classic view in Windows Vista, open "User Accounts," and then open "Manage another account.")
Select "Create a new account" and follow the instructions to set up the account.
Once you create the new account, choose Start > Log Off.
Log in to the new user account.
Open iTunes and see if the issue you're experiencing persists in this new user account.
Frequently asked questions about Apple ID - Apple Support
http://support.apple.com/en-us/HT204161
iCloud: Set up iCloud
http://support.apple.com/kb/PH2609
Cheers,
- Judy

Get rid of mds virus, not just disabling

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