Get "The iPad "iPad" could not be restored. An unknown error occurred (4014). message.
Any ideas? It's my daughter's and was set up by my other daughter on the west coast and now I'm trying to restore it on my computer.
The iOS error codes are: http://support.apple.com/kb/TS3694 which indicates you should check your computer security software settings, and if that does not work, contact Apple Support for help.
Similar Messages
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HT201210 The iPad could not be restored - An unknown error occures (-1)
Attempting to upate to iOS6 - update failed - messsage received was to restore the iPad - this process went as far as "restoring iPad firmware where it stopped and resulted in the message - "The iPad could not be restored - An unknown error occures (-1)" Went through all the recommended trouble shooting steops but the problem repeats each time.
Well, I did not think much about Hardware Error (1) becuase it had never happened to me. Well, over the weekend, I decided to upgrade my iPad 2 32gb Wifi-CDMA to iOS 7.0.6. I first attempted this OTA, not just once, but several times. The device would download the software, began the process, reboot and began to apply the update. It would reach about 60 percent and fail. After the failure, the iPad would recover and reload the current 7.0.4 iOS. It would then inform me I had an update. Each time, I would try to apply the update OTA. Each time, it would fail. So, I tried to complete the update via iTunes. Well, each time, the process would get to 60 percent and fail. iTunes would produce an error 3014 or error 1. Looking through the logs, the problem would fail loading the firmware, and more specifcally, isolated to the modem. I eventually tried so many times, I bricked my iPad. I had it in recorvery mode and could not get out of it. I read through all of the forums and the stories about driving to Apple stores, visiting the Genius Bars, calling Apple Support etc. They all resulted in the samething, a hardware error of some kind. Since I have taken hundreds of these iPads apart and repaired them, I figured that this one would get a new set of batteries and a logic board. But before I decided I would do that, I tried to update and restore using several different cables, tried a desktop computer, two windows laptops, and a macbook pro and a macbook air, of course all with the same result. So, knowing that iPads are built case down and that all of the connectors are either vertical or horizontal and that most of the horizontal connections are ribbons, I decided to try reseating all of the vertical connectors. Know, before you read on, I would like to add a disclaimer to not try this at home or even try it at all, but I will tell you, it worked.
I took the iPad and dropped it on floor 5 times. I left the iPad in it's case and droped it on a very tight nap throw rug on top of a hardwood floor. I dropped it from an elevation of about 3 to 4 feet. I was hoping that the shock would compress all of the vertical connectors and give everything else a bump too.
Nothing broke, especially not the display or digitizer. Once I picked up the iPad, I connected it directly to a computer, went to iTunes and clicked on the upgrade and restore option. The iPad loaded 7.0.6 without any issue. The iPad is running great and I have not had a problem out of it at all.
I do not recommend you do this to your iPad, but reseating all of the vertical connectors worked for me and I recovered an iPad that would have otherwise been bricked until it was disassembled and repaired. -
I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up
"The iPad could not be restored an unknown error occurred (1604) This i have discovered probably a USB timing problem ?
I have followed all suggestions but still my iPad screen is locked with a iTunes logo and a USB cable beneath it, wish I had never bothered
to update it now. Any help would be appreciated. rgWhen I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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my ipad mini is stuck in dfu mode trying to restore it with ios 7.0.2 it completes the bar(restoring ipad software) then it gives me the ipad could not be restores. an unknown error occured(14)
Are you using a valid Apple charger that came with the iPad?
Attempting to use a computer USB port, an incompatible charger, or attempting to charge via a wall socket that only receives power from a wall switch — can all lead to a low, or depleted battery condition. Has this iPad been wet, or dropped?
Verify all of the above, and correct. If the iPad still cannot hold a charge, consider taking to an Apple Store, or authorized service provider to evaluate it. -
what should i do when message say the ipad could not be restored. an unknown error occured (2003)
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
The iPad could not be restored. an unknown error occurred (-50)
My 11 year old kid was playing with the app tap zoo, the ipad sudeny went of. Since then every time we turn it on it takes more than usual to get too to startup, it then asks for the process of activation. When I tried to sync it with itunes for a restore the screen informed "We're sorry, we are unable to continue with your activation at this time. please try again later, or contact costumer care" it also informs "the ipad could not be restored. an unkown error ocurred (-50)"
I appreciate any info or recomendations you guys may give me. Thanks.error 50 http://support.apple.com/kb/TS3694#error50
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HT201413 THE IPAD COULD NOT BE RESTORED AN UNKNOWN ERROR OCCURRED
hello please help me about error -1
so, yeah. seeing a lot of peep's data getting hosed from this update. including myself.
this is a failed update regardless of how many new and "world's first" features there are. i wish i had kept the last version.
i can deal with the loss of "corrupt data," able to channel my anger better than my 10 yr-old son. he had games on there that he spent so much time leveling and achieving goals -- all wiped and dashed. he even spent allowance money (with my supervision) on buying "gold" and extra stuff that the game makers offer to improve his games.
gone. all gone with a click of an "agree" button. there is no way to get any of that back, and i'm above moderate savvy with this stuff.
i even tried to restore backup sets from a few days ago, then a months ago, and everytime, i get the same thing: data is corrupt or similar discouraging error message. it's as though this update just doesn't know what to do with personalization data and all those apps data. or it tried to and completely fncks it all up. every game, every app, every infromation that mattered, gone.
what the fnck happen, apple? did you not have enough time to beta? did you think siri and newsstand were so fncking cool that you had to push this out the door, and deliver a destructive update?
what's your next plan to safeguard your loyal users' data? because that back-up ideas you have -- icloud or icouldcareless or iwhateverthehellyouwanttocallit -- is a fail.
what does your term of use actually say in there (i never read it): "if your data is wiped by our negligence, tough ***** because you don't read this stuff anyway." -
I am getting the error "ipad could not be restored. an unknown error occurred (3194)" while trying to restore. tried steps 2 n 3 but stil error persists!
When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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TS3694 ipad could not be restored an unknown error occurred (3)
updated my ipad, it refused to come back on, tried restoring and am getting this message "ipad could not be restored an unknown error occurred (3)"
any help pleaseHello abanjoko,
I would be be concerned too if I was not able to restore my iPad. If you have not resolved the issue, I recommend following the steps in this article for an issue like this:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!
I have tried to hold the "home" and "power" button to reboot
I have tried powering it off
I have tried, to unplug the cable, hold the "home" button and then plug it in.
Can't check the SN or warranty, cause it is stuck in restore mode.
Is the hard drive gone? Should there be something replaced.http://support.apple.com/kb/TS3694#error1
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
Usually this is caused by your antivirus or firewall blocking iTunes access to the Internet. It can also occur if the phone is jailbroken or if the computer you are using was ever used to jailbreak an iDevice. -
The iPod 'iPod' could not be restored.An unknown error occured(9).
I got my iPTouch 16 GB on Oct.13 and on hooking to XP SP2 PC got it on the iTunes ver 7.4.3.1, was able to download music after charging. iTunes showed that a new software ver 1.1.1 for iPTouch was available(of150MB).Got it downloaded to iTunes but when it started to download to iPTouch, it failed and asked to do resotre. All this happened in just few hours of getting it.
Since then, even after reinstalling the iTunes, my iPTouch is not going beyond showing the icon of a plug and a CD.Every time iTune is able to detect the iPTouch saying that it has detected an iPod in recovery mode, you must restore it. And on doing so that error of 'The iPod 'iPod' could not be restored.An unknown error occured(9).' comes up and it again asks to restore.
Though every time iTunes is able to detect an iPTouch, my XP does not show it in 'my computer' as any hooked device or drive.
May I request Apple and other members on this forum to help me out. It is clearly a software problem.
Many thanks in advance.
JetavyaThanks to all members for sharing in. In my case finally, I got a brand new replacement from Apple through their Authorised Service Provider,A-1 Infotech, Mumbai. Since in India, Apple does not have a widespread presence,the service and support I got was amazing.
In my case though I never came to know whether the problem was of software or hardware, but the simultaneous step I had taken was to call the toll free number of Apple in India and got my problem registered. Since the iPod Touch was under warranty, I got it replaced without much hassels. I advise the same path for other users and if possible get the additional Apple Care Protection Plan for additional one more year.
Though I have yet to find out how to avail that Protection Plan in India.
Best wishes,
Jetavya -
Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).
Please Help i need this phone....and i dont have the money to replace it!I havent jail broken it so its probable a hardware issue then.......well then.......
anyway thanks man
Cheers! -
It showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).
it showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).
kasik252 wrote:
it showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).
See your other post on this Topic...
https://discussions.apple.com/message/22108386#22108386 -
I got Software update for iOS 6.1 ..
After installation - Phone shows message to connect to iTune,
I connect to iTune - I got message - iTune has detected iPhone in recovery mode. you must restore this iPhone before it can be used with iTune.
I click on Restore iPhone - it gives error
The iPhone "iPhone" could not be restored. an unknown error occurred (-1).
Not my phone is not working - Its dead - is show the screen - Connect to iTune.
Please help.
Thanks.Error 1 or -1
This may indicate a hardware issue with your device.
Follow Troubleshooting security software issues, and restore your device on a different known-good computer.
If the errors persist on another computer, the device may need service. -
TS3694 Hi the iphone iphone could not be restored. an unknown error occurred (56). what mean that?
Hi the iphone iphone could not be restored. an unknown error occurred (56). what mean that?
More than likely a hardware issue. You will need to take your phone into Apple.
You can also use the search function type error 56 and you'll see other threads about the issue. You can read for yourself, if other solution will help. -
HT201210 the iPhone''iPhone''could not be restored.An unknown error occurred (1).
the iphone iphone could not be restored an unknown error occurred (1)
See these steps
http://support.apple.com/kb/TS3694#1
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