Get Windows message "Terminate 5-1" after printing pdf reports with Orarrp

Question

Hi,
I get error message "Terminate 5-1" on clients machine after pdf report is printed with Orarrp.
The clients is Windows XP with acrobat reader 5.
I test on acrobat reader 6 and get the same result.
This occur for all pdf reports and all clients.
However this message just shows when perform printing, if I cancel printing from print dialog box then this message does not show.
How can I avoid this message?
Thanks in advance
Tawatchai R.
===================
Hi,
I have same error message(Message Title: TerminateProcess Value; Message Body: 5-1) showing up when using Orarrp to print directly to printer on WEB using Oracle Forms. On my pc it shows when I have adobe acrobat reader opened up already and on others it may shows even if adobe acrobat is not already opened. However document gets printed but this is very annoying for the user to see this message.
Client Environments:
1. Windows XP, HP LaserJet 5P and HP LaserJet 4100 Series PCL, Adobe Acrobat 6.0
2. Windows 2000 Professional, HP LaserJet 4000 Series PCL, Adobe Acrobat 5.0 and 6.0
Thanks
Kulwinder Sidhu

Answer 1

Hi Kulwinder,
We are getting this problem whenever we go through the following steps:
- Generate a PDF report without an ORARRP file extension on a dedicated reports server. Preview the report by opening in Adobe Reader using WEB.SHOW_DOCUMENT.
- Generate a PDF report with a ORARRP file extension of rrpa on a dedicated reports server. Directly print the report without a print dialog box using WEB.SHOW_DOCUMENT to invoke ORARRP.
After printing the Terminate Process 5-1 message appears and Adobe is left running. If the first step is missed out then printing occurs without error and Adobe closes automatically.
Please could you give more information on how you solved the problem. I am using Windows XP and Adobe 7.
Thanks,
Pete