Geting this errror, eventhough information is ok: We're sorry, the billing information on file could not be used for this payment. Please update your information.

Geting this errror, eventhough information is ok: We're sorry, the billing information on file could not be used for this payment. Please update your information.
And please remove one of my unassigned user.

Are you 100% sure that every detail of your information is the same in each place?
Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html

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Becouse of expire of credit card I updated billing information by providing data of new credit card but system just says "We're sorry, the billing information on file could not be used for this payment. Please update your information.". What exactly is wr

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Are you 100% sure that every detail of your information is the same in each place?
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-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
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We're sorry, the billing information on file could not be used for this payment. Please update your

I'm having this error on my Manage your team page. I've updated the credit card information. the credit card has enough balance for the payment and still I get this error. Also I have a warning on every PC using the Adobe Cloud products stating that my subscription will expire in 4 days. I need this problem fixed quickly, we're a design/IT company and we can't afford to have our production stopped because of an Adobe problem.

Are you 100% sure that every detail of your information is the same in each place?
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-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html

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Hello, osbybass.
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Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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I call Adobe Support or chat and raise hell and it gets fixed for that month. Is anyone else getting this message? A Corporation as large as Adobe could invest in a usable billing system.. There are many merchant service providers out there they could use. Any other users getting this nagging issue? or is Adobe doing this on purpose to encourage annual billing? We are a CC for Teams Customer.

Are you 100% sure that every detail of your information is the same in each place?
Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html

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Identity Server has not been configured for this new user/group suffix

Hi all
I am having a problem trying to configure the Directory Server (5.2) for Messaging Server.
My configuration is as follows:
SJES Q12005
Server 1 - Directory Server 5.2
Server 1 - Access Manager (formerly Identity Server)
Server 1 - Web Server 6.1
I have successfully installed the above and can login to Access Manager.
I next installed Calendar & Messengar Server on "Server 1". Upon running "comm_dssetup.pl" from /opt/SUNWcomds/sbin, I get the following error:
"Identity Server has not been configured for this new user/group suffix"
Copy and paste of what I entered:
bash-2.05# perl comm_dssetup.pl
Welcome to the Directory Server preparation tool for
Sun Java(tm) System communication services.
(Version 6.3 Revision 1.0)
This tool prepares your directory server for use by the
communications services which include Messaging, Calendar and their components.
The logfile is /var/tmp/dssetup_20050830165940.log.
Do you want to continue [y]:
Please enter the full path to the directory where the Sun ONE
Directory Server was installed.
Directory server root [var/opt/mps/serverroot] : /opt/mps/serverroot
Please select a directory server instance from the following list:
[1] slapd-sunldap
Which instance do you want [1]:
Please enter the directory manager DN [cn=Directory Manager]: cn=DirMan
Password:
Detected DS version 5.2
Will this directory server be used for users/groups [Yes]:
Please enter the Users/Groups base suffix [dc=samplecompany-dev,dc=co,dc=uk] : ou=infrastructure,o=sampletown,dc=samplecompany-dev,dc=co,dc=uk
There are 3 possible schema types:
1 - schema 1 for systems with iMS 5.x data
1.5 - schema 2 compatibility for systems with iMS 5.x data
that has been converted with commdirmig
2 - schema 2 native for systems using Identity Server
Please enter the Schema Type (1, 1.5, 2) [1]: 2
Identity Server has not been configured for this new user/group suffix
You can opt to continue, but you will not be able to use
features that depend on Identity Server
Are you sure you want this schema type? [n]:
I have entered my user group suffix exactly as specified during the Access Manager install (hence I am able to login as "amadmin").
Looking at the LDAP logs to try and figure out whats going wrong I see its not getting hits on all searches it is performing:
[30/Aug/2005:16:41:18 +0100] conn=299 op=159 msgId=161 - SRCH base="ou=services,ou=infrastructure,o=northampton,dc=dataforce-
dev,dc=co,dc=uk" scope=1 filter="(|(&(numSubordinates=*)(numSubordinates>=1)(|(objectClass=*)(objectClass=ldapsubentry)))(obj
ectClass=referral)(objectClass=organization)(objectClass=organizationalUnit)(objectClass=netscapeServer)(objectClass=netscape
Resource)(objectClass=domain))" attrs="dn"
[30/Aug/2005:16:41:18 +0100] conn=299 op=159 msgId=161 - RESULT err=4 tag=101 nentries=1 etime=0
[30/Aug/2005:16:41:18 +0100] conn=299 op=160 msgId=162 - ABANDON targetop=NOTFOUND msgid=161
[30/Aug/2005:16:41:18 +0100] conn=299 op=161 msgId=163 - SRCH base="ou=people,ou=infrastructure,o=northampton,dc=dataforce-de
v,dc=co,dc=uk" scope=1 filter="(|(&(numSubordinates=*)(numSubordinates>=1)(|(objectClass=*)(objectClass=ldapsubentry)))(objec
tClass=referral)(objectClass=organization)(objectClass=organizationalUnit)(objectClass=netscapeServer)(objectClass=netscapeRe
source)(objectClass=domain))" attrs="dn"
[30/Aug/2005:16:41:18 +0100] conn=299 op=161 msgId=163 - RESULT err=0 tag=101 nentries=0 etime=0
[30/Aug/2005:16:41:18 +0100] conn=299 op=162 msgId=164 - SRCH base="ou=clientdata,ou=infrastructure,o=northampton,dc=dataforc
e-dev,dc=co,dc=uk" scope=1 filter="(|(&(numSubordinates=*)(numSubordinates>=1)(|(objectClass=*)(objectClass=ldapsubentry)))(o
bjectClass=referral)(objectClass=organization)(objectClass=organizationalUnit)(objectClass=netscapeServer)(objectClass=netsca
peResource)(objectClass=domain))" attrs="dn"
[30/Aug/2005:16:41:18 +0100] conn=299 op=162 msgId=164 - RESULT err=0 tag=101 nentries=1 etime=0
[30/Aug/2005:16:41:18 +0100] conn=299 op=163 msgId=165 - ABANDON targetop=NOTFOUND msgid=164
[30/Aug/2005:16:41:20 +0100] conn=299 op=164 msgId=166 - SRCH base="ou=services,ou=infrastructure,o=northampton,dc=dataforce-
dev,dc=co,dc=uk" scope=1 filter="(|(objectClass=*)(objectClass=ldapsubentry))" attrs="objectClass numSubordinates ref aci"
[30/Aug/2005:16:41:20 +0100] conn=299 op=164 msgId=166 - RESULT err=0 tag=101 nentries=41 etime=0
[30/Aug/2005:16:41:28 +0100] conn=299 op=165 msgId=167 - SRCH base="ou=services,ou=infrastructure,o=northampton,dc=dataforce-
dev,dc=co,dc=uk" scope=0 filter="(|(objectClass=*)(objectClass=ldapsubentry))" attrs="objectClass numSubordinates ref aci"
[30/Aug/2005:16:41:28 +0100] conn=299 op=165 msgId=167 - RESULT err=0 tag=101 nentries=1 etime=0
[30/Aug/2005:16:41:28 +0100] conn=299 op=166 msgId=168 - SRCH base="ou=services,ou=infrastructure,o=northampton,dc=dataforce-
dev,dc=co,dc=uk" scope=1 filter="(|(&(numSubordinates=*)(numSubordinates>=1)(|(objectClass=*)(objectClass=ldapsubentry)))(obj
ectClass=referral)(objectClass=organization)(objectClass=organizationalUnit)(objectClass=netscapeServer)(objectClass=netscape
Resource)(objectClass=domain))" attrs="objectClass numSubordinates ref aci"
[30/Aug/2005:16:41:29 +0100] conn=299 op=166 msgId=168 - RESULT err=0 tag=101 nentries=41 etime=1
[30/Aug/2005:16:41:29 +0100] conn=299 op=167 msgId=169 - SRCH base="ou=iplanetamauthservice,ou=services,ou=infrastructure,o=n
orthampton,dc=dataforce-dev,dc=co,dc=uk" scope=1 filter="(|(&(numSubordinates=*)(numSubordinates>=1)(|(objectClass=*)(objectC
lass=ldapsubentry)))(objectClass=referral)(objectClass=organization)(objectClass=organizationalUnit)(objectClass=netscapeServ
er)(objectClass=netscapeResource)(objectClass=domain))" attrs="dn"
[30/Aug/2005:16:41:29 +0100] conn=299 op=167 msgId=169 - RESULT err=0 tag=101 nentries=1 etime=0
[30/Aug/2005:16:41:29 +0100] conn=299 op=168 msgId=170 - ABANDON targetop=NOTFOUND msgid=169
[30/Aug/2005:16:41:29 +0100] conn=299 op=169 msgId=171 - SRCH base="ou=iplanetamauthldapservice,ou=services,ou=infrastructure
,o=northampton,dc=dataforce-dev,dc=co,dc=uk" scope=1 filter="(|(&(numSubordinates=*)(numSubordinates>=1)(|(objectClass=*)(obj
ectClass=ldapsubentry)))(objectClass=referral)(objectClass=organization)(objectClass=organizationalUnit)(objectClass=netscape
Server)(objectClass=netscapeResource)(objectClass=domain))" attrs="dn"
[30/Aug/2005:16:41:29 +0100] conn=299 op=169 msgId=171 - RESULT err=0 tag=101 nentries=1 etime=0
[30/Aug/2005:16:41:29 +0100] conn=299 op=170 msgId=172 - ABANDON targetop=NOTFOUND msgid=171
[30/Aug/2005:16:41:29 +0100] conn=299 op=171 msgId=173 - SRCH base="ou=iplanetampolicyconfigservice,ou=services,ou=infrastruc
ture,o=northampton,dc=dataforce-dev,dc=co,dc=uk" scope=1 filter="(|(&(numSubordinates=*)(numSubordinates>=1)(|(objectClass=*)
(objectClass=ldapsubentry)))(objectClass=referral)(objectClass=organization)(objectClass=organizationalUnit)(objectClass=nets
capeServer)(objectClass=netscapeResource)(objectClass=domain))" attrs="dn"
[30/Aug/2005:16:41:29 +0100] conn=299 op=171 msgId=173 - RESULT err=0 tag=101 nentries=1 etime=0
[30/Aug/2005:16:41:29 +0100] conn=299 op=172 msgId=174 - ABANDON targetop=NOTFOUND msgid=173
[30/Aug/2005:16:41:29 +0100] conn=299 op=173 msgId=175 - SRCH base="ou=iplanetamauthenticationdomainconfigservice,ou=services
,ou=infrastructure,o=northampton,dc=dataforce-dev,dc=co,dc=uk" scope=1 filter="(|(&(numSubordinates=*)(numSubordinates>=1)(|(
--More--(83%)
The list goes on.
Can anyone give me any pointers?
Thanks

Hi
Thanks for your reply!
I did mis-type, my mistake - sorry about that.
If I dont over-ride the default it works, I've pretty much got the whole setup working now but I'm not particularly over the moon about the way the ldap tree is setup, I'd like finer granuality as we are going to attempt to get syncronization working with AD.
I have an idea about how I'd like to set up our Mail/Calendar/LDAP infrastructure the 2nd time around (I'm just testing at the mo) - so I might have a question or two for you if you dont mind taking a look when you have a minute?
Thanks Jay

When entering my phone serial number it shows "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us."

Hi,
I had purchased an iPhone 5 last month and got the OS updated to iOS 7, yesterday.
The data cable was of very bad quality and when I took it to the retailer for replacement, they said that its not covered under the one year warranty.
Secondly, I have also been experiencing network coverage issues with this phone. So, I decided to contact apple care through the web. When entering my serial number/IMEI it says, "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us."
Does anybody have any idea what the reason behind this could be.
- First time with iPhone and frustrated.
Briju

If you purchased the iPhone from Apple or an authorized Apple reseller,
contact them for assistance. If you purchased elsewhere, go back
to that retailer and get them to give you a new iPhone or your money
back.
If you have checked the serial number carefully and re-entered it
and that gave you the same error message, contact Apple if purchased
from Apple or authorized retailer; otherwise you have been scammed
and need to pursue the matter with the business you obtained the
iPhone from.

Geting this errror, eventhough information is ok: We're sorry, the billing information on file could not be used for this payment. Please update your information.

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