Getting a (-69) error when syncing my ipod with itunes
I get this error message when I connect my ipod to my computer and try and add music it gives me this error when I try and add more than 2.5 gbs worth of stuff on my ipod. No idea whats wrong with my ipod. Any ideas? I have reset it restored updated. Anybody heard of this?
Follow the instructions in this article.
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Similar Messages
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I am receiving this error when syncing my ipod: iTunes could not copy "song name" to the iPod "name" because an unknown error occurred (-50). I am using iTunes version 10.6.3.25. Why?
Right click the filename that won't download and selsct 'Get Info'. Look at the file path, does it have a //?// in it? That is a problem with Amazon downloads that prevent iTunes from finding the file. Use 'Add Folder' to add the album to your library and try syncing it again
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Trying to sync my iPod with iTunes and I am getting this message:"This computer is no longer authorized to play purchased items that are on the ipod"... I have deauthorized and reauthorized the account and still getting the same error. I have read and followed the instructions in the support article TS1389. I do NOT have an SC info folder at /Users/Shared/ directory to delete.
I just installed Lion yesterday, and am running iTunes 10.4. First attempt to sync since upgrade.
Thanks
DanYup,
Me too...this is stupid, stupid, stupid. Just purchased my 200 (ish) mac and now I am told that my new Mac Book pro is not "authorized".
Which if my 200 macs are authorized. Can someone please tell me???
I "deauthorized" my old MBP and still told I cannot use my iPhone with iTunes.
Interesting that my old $2500 MBP, my new $3000 MBP and my $500 iPhone all cannot work cuz of some pinhead's decision to use this assorization process.
Yes I am very, very, very mad. -
When I attempt to sync my iPod with iTunes, "iTunes could not copy "songname" to the iPod because an unknown error occurred (-69)" appears, I have attempted to restore my iPod settings but this doesn't help at all. This only happened after I installed the latest update of iTunes.
See Here :
http://support.apple.com/kb/ht1210 -
When I try to sync my iPod with iTunes I can't because it says it's over capacity. It's not. It's a 16 GB iPod, it's only 105 songs on there. No movies or pictures or such. Anybody got a word of advise? I've tried resetting the iPod but get the message that it's not possible cause i'm not connected to internet. I am though. Tried managing music manually. I've tried all the usual stuff.
Go to Settings > General > Usage and see how much is shown available and how much is in "Other".
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I deleted all my playlists provided. However, they are still on my Ipod Touch. Now, when I sync my Ipod with Itunes then the lists are copied back into Itunes?
A playlist takes up almost no room. A few kB at most.
It is simply a list of songs in the library
Do you want the playlists or not?
Now, when I sync my Ipod with Itunes then the lists are copied backinto iTunes?
Do you want them copied back into iTunes? -
MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?
Copy all the content on your iPod back to your PC and into iTunes. Then go ahead and sync the iPod with your new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I get a runtime error when I try to open itunes, any help?
I get a runtime error when I try to open itunes, any help?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I get the following error when trying to use the itunes store "your apple id has been disabled"
I get the following error when trying to use the itunes store "your apple id has been disabled". My account was disabled when someone else had been using it without my knowledge. I changed my apple id password and the apple id is still fine, but itunes has it disabled. I verified that the computer is authorized for this apple id. What to do now?
Welcome to the Apple Community.
Contact Apple through iTunes Store Support -
I get an 0x80092013 error when I try to access iTunes Store on my Windows 7 workstation
I get an 0x80092013 error when I try to access iTunes Store on my Windows 7 workstation
"You can add the PATH enviromental variable in Control Panel> System> Advanced System Settings.
Alternatively, I was successful just copying the QTMovieWin.dll from c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes"
See in: https://discussions.apple.com/thread/5252205?start=15&tstart=0 -
Cannot sync my ipod with itunes
when i try to sync my ipod with itunes i get a message saying
"songs on the ipod cannot be synced because all of the playlists selected for syncing no longer exist"
please please help me...when you connect your ipod to your computer, click on your ipod in itunes and go through all the tabs, making sure that your ipod is set to automaticly sync your playlists.
see if that works -
I cannot find how to keep previous photo albums loaded on Ipad when syncing new ones with iTunes. The old ones are wiped out every single time
If it's not too late, see Recovering your iTunes library from your iPod or iOS device. As long as you have a backup of the device when the device still held your photos you should stand a chance of recovering them using a tool such as iPhone Backup Extractor.
tt2 -
each time i try syncing my ipod with itunes, it freezes itunes and i end up having to shut down my computer. This started happening after the latest download and my latest purchase. The latest purchase doesn't show up on my iPod and itunes freezes at synching step 2 on 2. Any suggestions?
You should Reset your iPod, by
1. Press Menu and Center button simultaneously for about 10 Secs till the Apple Logo comes ON.
2. Disconnect the sync cable.
3. Check the iPod Welcome screen, select language, go to menu (if you are lucky, your music are still on the iPod.)
if your iPod doesn't show the Welcome screen, bring it to Apple Store.
If the above is okay, (can see Menu but no Music)
4. Close iTunes and Reboot your PC.
5. Start iTunes
6. Connect the iPod to the Sync cable.
7. if iTunes ask to Restore, please do so.
8. Sync your iPod. ( I would advise you to disconnect from Internet and stop the Antivirus program when doing this.)
Good Luck. -
i want to sync my ipod with itunes but it says the ipod cannot be used because the required software is not installed. run the itunes installer to remove itunes, the reinstall itunes again. i have done as instructed few times but still persists.
Success!
By completely removing all reference to apple or iTunes/iPod/ Safari etc from my computer, it has at last installed. -
I have previously synced my iPod with iTunes, but then I changed my computer and all the backups were there but i had to reinstall itunes and it won't sync, can you help?
See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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