Getting a blank PDF window on websites

I'm using Acrobat 10 and sometimes, when trying to access a PDF document on a website, I get only a blank window.  the document just does not display and can't be downloaded or printed.  Any ideas on what is causing the missed connection?  Would this be a website specific problem or a personal computer problem?

What is your operating system & version?
What browser do you use?
I have seen this problem many times in this forum with users that use Internet Explorer, but I do not know what is causing it.
My advice would be to download the documents to the local disk before opening them, or simply use a different browser.

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