Getting a "Cannot Download" message  when trying to download a purchased TV episode.

My friend doesn't have internet at home, and has tried downloading Breaking Bad episodes on her iPad to take home with her -- and keep getting a "cannot download" message! The error then says that  "You can manage your storage in Settings."
When I go to settings, it says that there are 13GB used . . . but after expanding the list of apps and their usage, she's using maybe 2GB, tops, combined! And also has plenty of iCloud storage.
So how do I find out what is actually using the storage? And how do I clear it so that she can download new episodes?

Is the movie a movie downloaded from iTunes? The iPad can only play certain movie files. Where have you downloaded the movie from? Some DVDs or other files from other internet sources may not work with the iPad.

Similar Messages

  • I get the following error message when trying to download ITunes on my computer running Windows XP - Error writing to file: C:\Program Files\Common Files\Apple Application Support\CFNetwork.dll

    I get the following error message when trying to download ITunes on my computer running Windows XP - Error writing to file: C:\Program Files\Common Files\Apple Application Support\CFNetwork.dll

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
    tt2

  • Why do I get an "invalid signature" message when trying to download the latest version of iTunes?

    Why do I get an "invalid signature" message when trying to download the latest version of iTunes?  Apple Support is the lamest excuse for support I have EVER seen.

    That suggests that the installer is getting damaged during the download.
    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • Why am I getting 'VIs using Latched/Snap boolean cannot be downloaded' message when trying to download to the FP2000?

    Using LabVIEW 6.0.3 RT

    LabVIEW RT has two modes of opeation: Development mode and Deployed mode.
    In the development mode Labview provides you with a USER INTERFACE for debugging purposes but at the end you want to be in the Deployed mode where you develop the user interface to communicate with your embedded vi with differents ways like TCP/IP, UDP, DataSocket, VI SERVER, etc.
    Therefore, not all the mechanical actions for boolean controls/indicators are supported under real time.
    Remember that you dont have a physical interaction with the interface.
    In the figure 2 you can see the 6 diferents mechanical actions available for LabVIEW, however for the VIs that are going to be embedded the only 4 supported are
    the first two colums. If you use one of the two in the last colum
    n you will get the warning message when trying to download the application.
    You will need to use the supported mechanical actions for your application.
    Attachments:
    figure2.bmp ‏2144 KB

  • I paid for 55gb storage but keep getting not enough storage message when trying to download a purchased movie

    I Paid for 55gb of storage but keep getting not enough storage message when downloading a movie 

    You paid for iCloud storage. It has no bearing on the capacity of the drive inside your iPad.
    What is Stored in iCloud and What is Not?
    (Note that I am affiliated with this site, and some pages contain ads).

  • Keep getting "network timed out" message when trying to download tv shows -

    Howdy all!
    For two days I've been trying to fix a problem: when I go to the Itunes store and buy tv shows (CSI, Battlestar Gallatica) I can buy them, start the download, but after a minute all of the downloads stall and I get the error message "network timed out" "error 3259"). However, I can download podcasts at lightning speed, and my connection is very high. the error message said there was a problem with the itunes store.
    I deleted itunes several times, reinstalled, went through and deleted all the old files, reinstalled, and tried several times. Each time I get the same message
    The itunes store says: "Hey, you bought this, but unsuccessfully downloaded it before. want to try again?"
    and each time it fails.

    I tried to see if the problem was with the itunes store - I bought a song and it downloaded in seconds. I then went to the tv shows section and tried to download a "free" tv show - and got the same message. So in this case, the error only seems to be with downloading tv shows.
    I'm at my wit's end - don't know what to do.

  • I am getting an error 43 message when trying to download Bridge - what is my next step?

    I understand the Bridge is available for download if you have the PS and LR subscription.  I'm trying to download it but get the message: error 43.  How do I resolve this?
    Thanks!

    Hi peggy gray,
    I believe you have the Photography subscription purchased wherein the applications other than PS and LR are available as trial only.
    Please check the link below:
    Creative Cloud Photography plan | Adobe Creative Cloud
    Regards,
    Sheena

  • Im getting an error -50 message when trying to download from the itunes store.  I have the latest os and have a mid 2012 15inch macbook pro

    PLease ask for more details if you need them to help

    I too am getting the same error message.  Along with "We Could not complete your itunes store request.  The network connection was refused make sure your network settings are connected and your network connection is active"....im posting on this forum so how is my network not connected? 
    I am using the OSX Mountain Lion 10.8.3 on an iMac

  • Error message when trying to download iCloud to my Vista PC

    I am getting the following error message when trying to download iCloud to my Vista PC. "Cannot download iCloudSetup.ext from supportdownload.apple.com. The connection with the server was reset.

    I would suggest you to run the fix it tool from the link mentioned below and then check if you can install the softwares.
    http://support.microsoft.com/mats/Program_Install_and_Uninstall (applicable only for 64 bit operating system)
    Also follow these steps before you proceed with the installation of ITunes.
    Download and install:
    Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update
    http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072 -9112bab119c2&displaylang=en#filelist
    Also, make sure that you have iTunes installer installed on your computer or else download and install it.
    Uninstall all iTunes software from Program and features.
    a)    Click Start button, click Control Panel, click Programs, and then click Programs and Features.
    b)    Select  the program, and then click Uninstall.
    c)    Uninstall or change a program
    http://windows.microsoft.com/en-us/windows7/Uninstall-or-change-a-program
    Also refer the link mentioned below
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923

  • What does the error message 'valid source cannot be identified' when trying to download acrobat read

    I get the message 'valid source cannot be identified' when trying to download adobe acrobat.  what should I do?

    If it's Adobe Reader, download the full installer from http://get.adobe.com/reader/enterprise/
    If it's Adobe Acrobat, post in the Acrobat forum.
    If you are still having troubles with Adobe Reader, please specify your operating system & version.

  • I am getting this error message when trying to download itunes on windows 7 32 bit:  microsoft.vc80.crt.type="win32".version="8.0.907276195".publickeytoken="1p86369 ale18e36" Hresult: 0x800736fd

    I am getting this error message when trying to download itunes on windows 7 32 bit:  microsoft.vc80.crt.type="win32".version="8.0.907276195".publickeytoken="1p86369 ale18e36" Hresult: 0x800736fd
    Can someone please Help?

    I found htis other post https://discussions.apple.com/thread/3401328?start=0&tstart=0
    I also found this in another post
    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)

  • I keep getting an error message when trying to download i tunes. It says it's looking for MSVCR80.dll and I find it on my computer so I don't know what else to do. Any suggestions?

    I keep getting an error message when trying to download itunes. It says it can't find "msvcr80.dll, but when I search for it on my computer it is there. My itunes was working just fine before I got the message to download the latest upgrade. I've not had any problems doing that before now, so don't really know what to do.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I am getting an error message when trying to download PS elem 9 replacement on the part 2 download.  Says "archived portion of dl are missing (something to that effect).  What do I do?

    I am getting an error message when trying to download PS elem 9 replacement on the part 2 of 2 download.  Says "archived portion of dl are missing (something to that effect).  What do I do to resolve this?

    Ok if you continue to face difficulties then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • I keep getting an error message when trying to download the new security software IOS 7.0.6?

    I keep getting an error message when trying to download the new security software IOS 7.0.6?

    what error message?

  • I get the following error message when trying to instal in copy: "Creative Cloud Installer" can't be opened because the identity of the developer cannot be confirmed.

    I get the following error message when trying to instal in copy: “Creative Cloud Installer” can’t be opened because the identity of the developer cannot be confirmed.

    Mac Unidentified Developer Issue
    Here's how to open apps that apple should not be blocking: 
    http://www.imore.com/how-open-apps-unidentified-developer-os-x-mountain-lion

Maybe you are looking for

  • Free items handling in import case

    dear i want to know that how custom duty and fright costs takenh into account for material having net price in purchasec order zero i.e.entering as free items indiacator on .how this hanled in import cases .

  • I cannot install Quicktime at all.

    Since the update of quicktime did not install by itself from the Software update, I downloaded it manually and tried installing it. Works fine throughout most of the install, but around 98 - 99% the install freezes and a couple of minutes after takes

  • Cannot move or delete slide show...

    I have a slide show that iPhoto will not let me move or delete. The icon for the slide show is in the source menu on the left, just above the trash, and I am unable to drag it into a folder or even delete it. The actual slide show will open and play

  • Import of Raw defect after Update to 3.4.1

    After Update to 3.4.1 the import function has an Error: When i do an import of Only RAW (.cr2) in the requester are shown some jpg´s after the first import. The sttings are the same.. normally him shows no more files because they are already in the l

  • Documents to Go registration number

    Blackberry Curve 9320 I recently got an Operating System upgrade notification for my curve 9320, and after installing the upgrade, my Documents to Go on my laptop is now insisting that I purchase an activation key before I can synchronise my files. B