Getting '...A general database error...' on checking-in content item
Hi All:
We get the following error message in ALI publisher when we try to check-in a content item:
Error: Unable to complete the operation. A general database error occurred.
But Editing and Saving changes works. Even publishing the contentn item works without giving any error.
Any idea what could be causing the 'general database error..'? and how to fix it. I appreciate.
Publisher release is 6.3 for Win, ALUI release is 6.1 mp for Win. Thanks!
Edited by obkalu at 05/06/2008 1:34 PM
Ok. I found out what was causing the error. It was due to an errant Job that was mistakening scheduled to execute too frequently and so it ended-up creating a huge amount of data that blew-out available space in the database.
com.plumtree.jdbc.base.BaseBatchUpdateException: [plumtree][Oracle JDBC Driver][Oracle]ORA-01654: unable to extend index CONTENT_SYS.IX_PCSFOLDERINFOLDERPARENTID by 128 in tablespace CONTENT_DATA
(DataDatabaseError: Unable to complete the operation. A general database error occurred.)
BTW, i realise the top-level error msg was just too generic that it could have been resulting from any number of underlying issues.
thnks.
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