Getting a new iPod Touch to work

Hello,
I can't get my new iPod Touch to work, and I would appreciate help!
I bought an iPod Touch today. I turned it on and the Apple logo appeared, and then instructions to connect the iPod to a computer appeared on the screen. The screen was very dark and I could hardly see what was on it. I connected the iPod to my MacBook Pro. iTunes started and said that the connected iPod was in recovery mode and that I needed to restore it to factory settings before I could use it. At this point, the screen of the iPod was blank. iTunes could not detect the version of the software, the iPod's capacity or its serial number. I tried to restore the iPod but iTunes gave me an error message saying that an error happened. At this point, the iPod was completely unresponsive, and the only thing that I could do was restarting by holding the home and power buttons.
The iPod has been connected to my computer for an hour now, and the situation is still the same. Any idea of what's wrong?
Thanks in advance.

I got mine last week and it started up right away after pressing the home button. then I plugged it into my iMac and set it up. So your situation does not sound normal. I would try:If iPod touch won’t turn on, or if the display freezes or doesn’t respond
 iPod touch may need charging. See “Charging the Battery” on page 22.
 Press and hold the Home button for at least six seconds, until the application you
were using quits.
 If that doesn’t work, turn off iPod touch and turn it on again. Press and hold the
Sleep/Wake button on top of iPod touch for a few seconds until a red slider appears,
and then drag the slider. Then press and hold the Sleep/Wake button until the Apple
logo appears.
 If that doesn’t work, reset iPod touch. Press and hold both the Sleep/Wake button
and the Home button for at least ten seconds, until the Apple logo appears.

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