Getting a prompt when trying to access App store sating that I cannot connect to itunes store.

Getting a prompt when trying to access App store sating that I cannot connect to itunes store.

Try the help here >  Can't connect to the iTunes Store

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    You will need to contact iTunes Support, which you can do so via this link and ask them why the message is appearing (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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    Check that the apps are still available in the store

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    Thanks for responding turingtest2 - I finally worked it out (no thanks to Apple!) - I am in South Africa at the moment and availability of content here is very limited (it seems) according to the bloggers - when I looked there is a tiny faint grey note at the bottom of http://www.apple.com/za/itunes/download ...
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    Yesterday I was able to download apps from the apps store.  Today everytime I try I get a message that says "cannot connect to ITunes Store".  I know the login and password is correct verified it on my PC.  Everything is up to date. I don't know where else to check.  Any help would be helpful.

    Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
    (81086)

  • TS1741 Bought an app last night.  Tried to buy another an hour later and got the window that says "Cannot connect to iTunes Store".  Still unable to connect today.  Tried restarting router. Help please....thanks!

    Bought an app last night.  Tried to buy another an hour later and got the window that says "Cannot connect to iTunes Store". Still unable to connect to store today.  Tried restarting router.  Help please....thanks.

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

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    I Am trying to make a purchase through a game app but when i give my appleID password it says that i cannot connect to itunes store.

    Hello X_mallis,
    Thanks for the question. After reviewing your post, it sounds like you are not able to connect to the iTunes store. I would recommend that you read this article, it may be able to help the issue.
    Can't connect to the iTunes Store - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
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  • Have downloaded several apps but now receive message "cannot connect to itunes store" help

    have downloaded several apps but now receive message "cannot connect to itunes store" help

    Sometimes all it takes is a restart of the iPad and a reboot of your router as Fred already stated and you may be able to connect again.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Try here for more help if needed.
    Can't Connect to iTunes Store

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    After installing ios 6 I cannot update or download apps. Ipad comes up cannot connect to itunes store.  Apple have caused so many bugs with ios 6. They should tell us how to to fix the probvlems

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I'm trying to purchase a movie from the iTune store.  I get a message that said cannot connect to iTune store.  I want to know what I can do to fix this problem?

    I have this problem since Hurricane Sandy hit, I had tried to purchase games and movies from the iTune store and it continues saying cannot connect to iTune store.

    I know nothing about the app. Is it working properly otherwise? Did you try quitting Hooked On Words and the App Store app completely, restart the iPad and then try to purchase the app again?
    Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of both apps that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Did you try deleting the app, reinstall it and then see if you can make the purchase? Tap and hold down on the app icon until it jiggles on the screen and then tap the X on the icon to delete it. Tap the home button to stop all of the apps from jiggling. Download the app again. See if you can make the purchase then.

  • In App Purchase Error, ( Transaction Failed Cannot connect to iTunes Store)

    O.k. on my iPhone when I'm in an app I tried to purchase something and it won't let me by saying, Transaction Failed, Cannot Connect to iTunes Store.. But I'm able to use the same app on my iPod touch and I can purchase what I needed.... So can somebody help me figure out what the reason is behind it? Both the iPhone and the Ipod has the same account information and both uses the same computer to connect to iTunes.... So why does one work and the other doesn't? Also its an iPhone 3Gs...

    Although you may be using the same iTunes Account, things can get a little strange if you have different AppleID's for each device. On your device, check settings ==> Store. The AppleID for that device is listed there. It can be confusing because syncing to the same iTunes account is not the same as managing App and purchases through the iTunes Store Account.
    On your iTunes window the uppe right corner shows which AppleStore ID is logged in. If it turns out they are different, simply log out of the store on iTunes, and log in with the other account. Download the updates. Log out and then back in to the other account.
    As an alternative, download the updates on the device they were purchased. Sync to iTunes, and the updated download be transferred back to iTunes and available to the other devices syncing with iTunes.
    Or....... if your iPhone is Airplane Mode, turn that Airplane mode off and ignore everything from above.

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