Getting a Shockwave error.

Started getting a message that Shockwave Flash is vulnerable and should be updated. Update window says it is version 11.5.502.146 and currently installed programs shows Flash Player Plugin 14 is installed.

The Troubleshooting Information you provided along with this question shows that you have <i> Shockwave Flash 11.5 r502 </i> installed as opposed to v14. I'm assuming that v14 is for IE as Firefox and IE use different versions of Flash (IE uses ActiveX)
Install the latest version of Flash player from Adobe
*get.adobe.com/flashplayer
Also, be wary of pop-ups saying Flash is out of date. This is always a scam to infect your computer. Many users click on it and end up here doing a malware scan.

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    It seems you both did get lost and per accident ended in this place for last hope.
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    Launch the Console application in any of the following ways:
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    Enter the name of the crashed application or process (PluginProcess) in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
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        </footer>
      </div>
    </div>
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    $(function() {
              $( "#Accordion1" ).accordion();
    $(function() {
              $( "#Accordion2" ).accordion();
    $(function() {
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    </script>
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