Getting Accessing iTunes Store.. Never able to access it. Also try to update 10.6.1.7 itunes and i get could not contact server??? thoughts please

I am getting Accessing iTunes Store.. in the midlle pane with the status bar Never able to access it. iTunes does not lockup but cannot access itunes. Also tried to update current version 10.6.1.7 of itunes and i get could not contact server??? thoughts please. PC specs. Windows Vista home 64 bit OS. IE 9

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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I recently upgraded computer to windows 7. When I open itunes I am able to see my music library, but unable to play. Gives an error message of "Could not be found". How do I retrieve my library contents?

I recently upgraded computer to Windows 7. When I open itunes I am able to see my music library, but unable to play. Gives an error message of "Could not be found". How do I retrieve my library contents?

Hello ehoff5,
I would be concerned too if I was not able to play my music in iTunes. It sounds like the music files may be in a location that iTunes is not expecting. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M.

Trying to Hot Sync Visor Pro with Windows 7 (64 bit OS) - getting error: "The connection between your handheld computer and the destktop could not be established. Please check your setup and try again."

Hi.
I read the posting regarding the options on Hotsyncing for Windows 7; however, I have some questions as I have a 64-bit system.
I have a Visor Pro that I'm trying to Sync up with my new laptop which is running Windows 7.
Steps I have taken:
* installed the Visor Palm Desktop 3.0.1 that came with the Visor (which the installation went well)
* The issue arises when I push the "Sync" button on the cradle and the following error message appears "The connection between your handheld computer and the destktop could not be established. Please check your setup and try again."
Since I have a 64-bit OS it appears that I have 2 options: 1) bluetooth or 2) Infrared.
I have to admit I don't know know how to do either of these (how can I tell if this Handspring Visor Pro has bluetooth (which I don't it does)?).
Then how about the Infrared option? I see on the PDA it has a red area that one can "beam" info. Is this the same as Infrared or my 2nd option?
I love my Visor and want to continue using it, but need to backup the valuable info!
Any help with this would be greatly appreciated!
THANKS!!!!!
Post relates to: Visor Pro

Hello lwalbring and welcome to the Palm forums.
Your Visor, as you suspect, does not have Bluetooth, so you must use the IR HotSync option. Since you are using Windows 7 64-bit, I believe that you are going to have to upgrade to Palm Desktop 6.2.2 to make things work from an OS/Driver perspective.
Since you are using such an old device, you are also going to have to download and install the PalmHotSyncSetup Utility from Pimlico. This update turns on support for old Palm OS PDAs in Palm Desktop 6.2.2. Without the update, you won't be able to sync your Visor with Palm Desktop 6.2.2. The software is free and the link is all the way at the bottom of the screen.
Lastly, if your PC doesn't have an IR port on it, you will need to purchase a USB to IR adapter. Some laptops still have IR ports and most desktops don't.
Once you have all the pieces, you'll want to go back to the Windows 7 and Vista HotSync thread again, and follow the directions for setting up and configuring IR HotSyncs.
Alan G

ITunes - "Accessing ITunes Store" Never Completes

Baber pole keeps spinning. Genius - Accessing ITunes store never completes.
cannot get to IStore. Also, bought new IPod Classic. will ny sync.
Unloaded, rebooted, reloaded 11.0.5. to no avail.
help appreciated.
Win7 OS.

The following worked for me:
Re: Accessing itunes store message?!!
Mar 16, 2011 4:36 PM (in response to David Auerbach)
I've fixed mine! From a little help from an apple adviser. You might want to clear your caches before doing this - under iTunes preferences. Open iTunes - go to the top bar, click the 'Store' drop down menu >
Then click 'De-authorise this Computer' >
Enter your password etc >
Then click 'Store' again then click 'Re-authorise this Computer'>
Enter password etc>
Restart the Mac>
Open up iTunes should be fine - worked for me anyway Good Luck
i7 1TB 4850-512MB, Mac OS X (10.6.2)
Originally posted by JonnyCarter

HT201210 hey, i cant access the itunes store or log into the app world. i have attempted to download the latest ios6, and it cut of with an error message that said : cannot access the itunes store

hello, cant access the itunes store or log in with my apple id as i get an error message saying cant connect to the i tunes store. i even attempted to download the latest ios6 which cut of. just does not want to accept my apple id

Hi Mr Lenz
I had the exact same problem yesterday when i tried to get some music from the store. The same messages appeared on my screen. I just waited for an hour or so and logged on again with no problem. I was able to download music normally. Perhaps there was a momentary glitch at the iTunes store at that time.
You might try to log on again and see what happens.
Rick

OS 6: Downloaded OS 6. Error message "Cannot connect to Itunes store" when attempting to access the App Store

After downloading OS 6, receive this error message "Cannot connect to Itunes store" after attempting to access the App Store. I can access Itunes. Advise

Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Could be you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS3297 My 2nd generation ipod touch is giving me the following error when I try accessing Itunes or the app store. "Cannot connect to the Store. A secure connection could not be established. Please check your date & time settings" I am on a secure networ

My 2nd generation ipod touch is giving me the following error when I try accessing Itunes or the app store. "Cannot connect to the Store. A secure connection could not be established. Please check your date & time settings" I am on a secure networkl.

Can't connect to the iTunes Store
Make sure that time zone is correct in addition to date and time

Error message when accessing iTunes Store: "iTunes could not connect to the iTunes Store. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again." Internet's fine! Please help!

Everytime I try to access the itTunes Store, this is the message I receive:
iTunes could not connect to the iTunes Store. The network connection timed out.
Make sure your network settings are correct and your network connection is active, then try again.
The internet connection is fine. I don't know how to fix this problem, and in the meantime I cannot connect at all to buy songs. Thanks for your help.

I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us.

About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...

About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... " I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...

Your profile indicates your Mac is running v10.7.2
If that is correct, updating your system software may help.
Click Software Update from the Apple menu.
Restart your Mac after updates are installed then try the App Store.
If you can't update that way, there's a workaround.
Install the OS X Lion Update 10.7.5 (Client Combo)
Then restart your Mac and try the App Store.
messaged edited by: cs

When accessing the Itunes store on my Touch, I am unable to click "buy now," though I can search and preview items.

When accessing the Itunes store on my Touch, I am unable to click "buy now," though I can search and preview items. I have already cleared off and made enough disc space. Unsure what the issue could be.

Logout from your iTunes store account on that device and then log back in to see if that helps

I cannot access the iTunes store from any of my computers. When I updated to v. 10.7 it made my laptop unable to access. I have installed and uninstalled numerous times.

I cannot access the iTunes store from any of my computers. When I updated to v. 10.7 it made my laptop unable to access just like with my two desktops. I have installed and uninstalled numerous times.

Nothing happens. iTunes just hangs up every time, saying "Accessing iTunes Store." It does that for a very, very long time, then nothing. Here is what happens when I run diagnostics.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
LENOVO Lenovo H420
iTunes 10.7.0.21
QuickTime not available
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0015AF9C035D73D0
Current user is not an administrator.
The current local date and time is 2012-09-15 18:28:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {EF6BBA91-21E3-44BD-828F-794CBBBFC89D}
Description: Intel(R) 82579V Gigabit Network Connection
IP Address: 192.168.1.10
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Sep 15 17:52:30 2012
Lease Expires: Sun Sep 16 17:52:30 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-04-29 17:37:19.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
Brooke, iPod touch (2nd generation) running firmware version 4.2.1
Serial Number: 9E******75J
Most Recent Devices Not Currently Connected:
iPod nano (6th Generation) running firmware version 1.2
Serial Number: DC*******DVY
iPhone 4S running firmware version 5.1.1
Serial Number: C8*******TF9
iPad 2 running firmware version 5.1.1
Serial Number: DK*******FHW
**** Device Sync Tests ****
Sync tests completed successfully.
<Edited by Host>

HT2534 Hi, if I create a new iTunes Store etc account to access a European iTunes store, will this wipe all the apps I've downloaded via my UK AppleID (which I'm using across 3 different devices)?

NB. the app I'm initially interested in downloading for is the paid global/worldwide BBC iPlayer app that's only accessible outside the UK, if that helps.
Message was edited by: HayMow

Hi ...
if I create a new iTunes Store etc account to access a European iTunes store, will this wipe all the apps I've downloaded via my UK AppleID (which I'm using across 3 different devices)?
Yes.
And, your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article

Ting screwy. I deleted the app and reset my ipod but I still can't access either Itunes stores, send messages, or access the internet. What should I do?

I downloaded nds4ios for my ipod touch and now it's acting screwy. I deleted the app and reset my ipod but I still can't access either Itunes stores, send messages, or access the internet. What should I do?

Hi Seabiscuit564,
It sounds as if your issues here are all related to not having a good connection to the Internet from your iPod touch. I would suggest that you troubleshoot using the steps in this article -
iOS: Troubleshooting Wi-Fi networks and connections
Thanks for using Apple Support Communities.
Best,
Brett L

TS1398 my ipad is connected to my wi-fi but the app store and itunes store never open, the internet nev    er works and it is always loading. i dont understand as it is a brand new ipad.

my ipad is connected to my wifi but the app store and itunes store never open, the internet never works and it is always loading but never working. I dont understand why as my computer works for my wifi and my brand new ipad should too.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I am trying to sync my itunes with my ipod, but when I get to step 3 of syncing, it stops. Also, I deleted all the songs on my ipod, and when I go to my music in my ipod the songs are all still there and in a grey color and I'm not able to select them.

I am trying to sync my itunes with my ipod, but when I get to step 3 of syncing, it stops. Also, I deleted all the songs on my ipod, and when I go to my music in my ipod the songs are all still there and in a grey color and I'm not able to select them. How do I completely clear my ipod music, and how can I solve the syncing problem?

Sync works the same way it always has, connect the device, select the content desired to sync and sync.
All the media should be in iTunes already, iDevices are not and have never been backup devices.
If this is a new computer, move the content from the old computer to the new computer.

Getting Accessing iTunes Store.. Never able to access it. Also try to update 10.6.1.7 itunes and i get could not contact server??? thoughts please

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