Getting Adobe Lifecycle Error when opening the pdf document to provide comments

Hi All,
I am getting AdobeLifeCycle Error message when I am trying to give comments in the pdf document.
I have a workaround in place for the same but I want a permanent fix.
PFB the workaround for the same:
1.Delete the Adobe folder from the users local profile, under the following folders:
C:\Users\”login”\AppData\local
C:\Users\”login”\AppData\locallow
C:\Users\”login”\AppData\Roaming
2.Delete the contents of the temp file on the C Drive
Please let me know if some one has faced this issue and have been successful in finding a permanent fix.
Thanks & Regards,
Aniket Deshmukh

PFB the error message:
Adobe LiveCycle Review Connector - File Not Found’

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Error when opening the PDF attachment

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We are able to successfully send the PDF attachment to external email id from SAP SCRIPT:
but when we are opening the PDF attachment we are getting the following error:
"Adobe Reader could not open because it is not either a supported file type or the file has been damaged ..etc.."
Is any logic need to write for the above or any parameters are missing .
Can any one help...
Thanks in advance.

Hi Ramana,
            Just try below given example code.....In which I have just different function Module to convert from OFT to PDF....
   AT END OF VSTEL.
      IF R_EMAIL = 'X'.
*--Opening Layout set for Printing
        PERFORM CLOSE_FORM.
       SELECT SINGLE SMTP_ADDR INTO V_EMAIL
       FROM ADR6
       WHERE ADDRNUMBER = T_ADRC-ADDRNUMBER.
        CLEAR T_LIPS.
        READ TABLE T_LIPS WITH KEY VBELN = T_LIKP-VBELN.
        CLEAR T_VBAK.
        READ TABLE T_VBAK WITH KEY VBELN = T_LIPS-VGBEL.
        CLEAR V_ADRNR.
        SELECT SINGLE ADRNR
        INTO V_ADRNR
        FROM T001
        WHERE BUKRS = T_VBAK-BUKRS_VF.
        REFRESH T_CC_EMAIL.
        CLEAR T_CC_EMAIL.
        SELECT SMTP_ADDR INTO TABLE T_CC_EMAIL
        FROM ADR6
        WHERE ADDRNUMBER = V_ADRNR.
     SELECT SINGLE smtp_addr
     INTO cc_email
     FROM adr6
     WHERE addrnumber = v_adrnr.
        IF T_TO_EMAIL[] IS INITIAL.
          CLEAR T_CC_EMAIL.
          REFRESH T_CC_EMAIL.
        ENDIF.
        PERFORM BUILD_PDF_DATA_TABLE.
Populate message body text
        PERFORM POPULATE_EMAIL_MESSAGE_BODY.
        CONCATENATE T_LIKP-VSTEL '-' 'Warehouse Release' INTO V_SUBJECT SEPARATED BY SPACE.
Send file by email as .xls speadsheet
        PERFORM SEND_FILE_AS_EMAIL_ATTACHMENT
                                     TABLES IT_MESSAGE
                                            PT_CONTENTS_BIN       "LINES    "it_attach
                                      USING V_EMAIL
                                            V_SUBJECT
                                            'PDF'
                                            'Delivery'
                                            'Deliveries'
                                   CHANGING GD_ERROR
                                            GD_RECIEVER.
Instructs mail send program for SAPCONNECT to send email(rsconn01)
        PERFORM INITIATE_MAIL_EXECUTE_PROGRAM.
      ENDIF.
    ENDAT.
***---/End by sagun
ENDLOOP. "loop at t_likp.
***---/added by sagun 25.05.2007
IF R_EMAIL = 'X'.
    WRITE /01 SY-ULINE(180).
    WRITE :/55 'End of Report'.
ENDIF.
***---/end by sagun
ENDFORM.                    " PRINT_DELIVERY
*&      Form close_form
      text
--> p1        text
<-- p2        text
FORM CLOSE_FORM .
IF R_PRINT = 'X'.                   " added by sagun 24.05.2007
    CALL FUNCTION 'CLOSE_FORM'
IMPORTING
RESULT                         =
RDI_RESULT                     =
TABLES
OTFDATA                        =
     EXCEPTIONS
       UNOPENED                       = 1
       BAD_PAGEFORMAT_FOR_PRINT       = 2
       SEND_ERROR                     = 3
       SPOOL_ERROR                    = 4
       CODEPAGE                       = 5
       OTHERS                         = 6
    IF SY-SUBRC <> 0.
      MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
              WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
    ENDIF.
ENDIF.                             " added by sagun 24.05.2007
IF R_EMAIL = 'X'.
*otf_table like itcoo occurs 0 with header line
    CALL FUNCTION 'CLOSE_FORM'
     IMPORTING
       RESULT   = .
         TABLES
           OTFDATA = HOTFDATA
         EXCEPTIONS
           UNOPENED = 3.
ENDIF.
ENDFORM.                    " close_form
*&      Form BUILD_PDF_DATA_TABLE
      text
--> p1        text
<-- p2        text
FORM BUILD_PDF_DATA_TABLE .
DATA : LC_FORMAT(3) TYPE C VALUE 'PDF'.
DATA: lt_tline TYPE tp_tline_standard_table,
DATA : L_BIN_FILESIZE TYPE I,
          PC_CONTENTS_BIN_LINES TYPE I.
CALL FUNCTION 'CONVERT_OTF'
    EXPORTING
      FORMAT                = LC_FORMAT
    IMPORTING
      BIN_FILESIZE          = L_BIN_FILESIZE
    TABLES
      OTF                   = HOTFDATA
      LINES                 = LINES
    EXCEPTIONS
      ERR_MAX_LINEWIDTH     = 1
      ERR_FORMAT            = 2
      ERR_CONV_NOT_POSSIBLE = 3
      OTHERS                = 4.
IF SY-SUBRC = 0.
    CALL FUNCTION 'QCE1_CONVERT'
      TABLES
        T_SOURCE_TAB         = LINES
        T_TARGET_TAB         = PT_CONTENTS_BIN
      EXCEPTIONS
        CONVERT_NOT_POSSIBLE = 1
        OTHERS               = 2.
    IF SY-SUBRC = 0.
      DESCRIBE TABLE PT_CONTENTS_BIN LINES PC_CONTENTS_BIN_LINES.
    ELSE.
... -->
    ENDIF.
ELSE.
An OTF conversion error occured
-->
ENDIF.
ENDFORM.                    " BUILD_PDF_DATA_TABLE
*&      Form POPULATE_EMAIL_MESSAGE_BODY
      text
--> p1        text
<-- p2        text
FORM POPULATE_EMAIL_MESSAGE_BODY .
REFRESH IT_MESSAGE.
IT_MESSAGE = 'Please find enclosed here with our Warehouse Release Document(s)'.
APPEND IT_MESSAGE.
CLEAR IT_MESSAGE.
APPEND IT_MESSAGE.
APPEND IT_MESSAGE.
APPEND IT_MESSAGE.
APPEND IT_MESSAGE.
IT_MESSAGE = 'For United Phosphorous Inc.'.
APPEND IT_MESSAGE.
CLEAR IT_MESSAGE.
APPEND it_message.
APPEND it_message.
APPEND it_message.
IT_MESSAGE = 'TEST EMAIL from 520 clinet please ignore it'.
APPEND IT_MESSAGE.
ENDFORM.                    " POPULATE_EMAIL_MESSAGE_BODY
*&      Form SEND_FILE_AS_EMAIL_ATTACHMENT
      text
     -->PIT_MESSAGE text
     -->PIT_ATTACH text
     -->P_EMAIL text
     -->P_MTITLE text
     -->P_FORMAT   text
     -->P_FILENAME   text
     -->P_ATTDESCRIPTION   text
     -->P_SENDER_ADDRESS   text
     -->P_SENDER_ADDRES_TYPE   text
     <--P_ERROR text
     <--P_RECIEVER text
FORM SEND_FILE_AS_EMAIL_ATTACHMENT TABLES    PIT_MESSAGE
                                              PIT_ATTACH
                                        USING P_EMAIL
                                              P_MTITLE
                                              P_FORMAT
                                              P_FILENAME
                                              P_ATTDESCRIPTION
                                              P_SENDER_ADDRESS
                                              P_SENDER_ADDRES_TYPE
                                     CHANGING P_ERROR
                                              P_RECIEVER.
DATA: LD_ERROR    TYPE SY-SUBRC,
       ld_reciever TYPE sy-subrc,...
         LD_MTITLE LIKE SODOCCHGI1-OBJ_DESCR,
         LD_EMAIL LIKE SOMLRECI1-RECEIVER,
         LD_FORMAT TYPE SO_OBJ_TP ,
         LD_ATTDESCRIPTION TYPE SO_OBJ_NAM ,
         LD_ATTFILENAME TYPE SO_OBJ_DES ,
         LD_SENDER_ADDRESS LIKE SOEXTRECI1-RECEIVER,
         LD_SENDER_ADDRESS_TYPE LIKE SOEXTRECI1-ADR_TYP,
         LD_RECEIVER LIKE SY-SUBRC.
p_filename = 'INVOICE'.
LD_EMAIL   = P_EMAIL.
LD_MTITLE = P_MTITLE.
LD_FORMAT              = P_FORMAT.
LD_ATTDESCRIPTION      = P_ATTDESCRIPTION.
LD_ATTFILENAME         = P_FILENAME.
LD_SENDER_ADDRESS      = P_SENDER_ADDRESS.
LD_SENDER_ADDRESS_TYPE = P_SENDER_ADDRES_TYPE.
Fill the document data.
W_DOC_DATA-DOC_SIZE = 1.
Populate the subject/generic message attributes
W_DOC_DATA-OBJ_LANGU = SY-LANGU.
W_DOC_DATA-OBJ_NAME = 'SAPRPT'.
W_DOC_DATA-OBJ_DESCR = LD_MTITLE .
W_DOC_DATA-SENSITIVTY = 'F'.
Fill the document data and get size of attachment
CLEAR W_DOC_DATA.
READ TABLE PIT_ATTACH INDEX W_CNT.
W_DOC_DATA-DOC_SIZE =
     ( W_CNT - 1 ) * 255 + STRLEN( PIT_ATTACH ).
W_DOC_DATA-OBJ_LANGU = SY-LANGU.
W_DOC_DATA-OBJ_NAME   = 'SAPRPT'.
W_DOC_DATA-OBJ_DESCR = LD_MTITLE.
W_DOC_DATA-SENSITIVTY = 'F'.
CLEAR T_ATTACHMENT.
REFRESH T_ATTACHMENT.
T_ATTACHMENT[] = PIT_ATTACH[].
Describe the body of the message
CLEAR T_PACKING_LIST.
REFRESH T_PACKING_LIST.
T_PACKING_LIST-TRANSF_BIN = SPACE.
T_PACKING_LIST-HEAD_START = 1.
T_PACKING_LIST-HEAD_NUM = 0.
T_PACKING_LIST-BODY_START = 1.
DESCRIBE TABLE IT_MESSAGE LINES T_PACKING_LIST-BODY_NUM.
T_PACKING_LIST-DOC_TYPE = 'RAW'.
APPEND T_PACKING_LIST.
Create attachment notification
T_PACKING_LIST-TRANSF_BIN = 'X'.
T_PACKING_LIST-HEAD_START = 1.
T_PACKING_LIST-HEAD_NUM   = 1.
T_PACKING_LIST-BODY_START = 1.
DESCRIBE TABLE T_ATTACHMENT LINES T_PACKING_LIST-BODY_NUM.
T_PACKING_LIST-DOC_TYPE   = LD_FORMAT.
T_PACKING_LIST-OBJ_DESCR = LD_ATTDESCRIPTION.
T_PACKING_LIST-OBJ_NAME   = LD_ATTFILENAME.
T_PACKING_LIST-DOC_SIZE   = T_PACKING_LIST-BODY_NUM * 255.
APPEND T_PACKING_LIST.
Add the recipients email address
CLEAR T_RECEIVERS.
REFRESH T_RECEIVERS.
LOOP AT T_TO_EMAIL WHERE EMAIL <> SPACE.
    CLEAR T_RECEIVERS.
    T_RECEIVERS-RECEIVER = T_TO_EMAIL-EMAIL.
    T_RECEIVERS-REC_TYPE = 'U'.
    T_RECEIVERS-COM_TYPE = 'INT'.
    T_RECEIVERS-NOTIF_DEL = 'X'.
    T_RECEIVERS-NOTIF_NDEL = 'X'.
    APPEND T_RECEIVERS.
    CLEAR T_RECEIVERS.
ENDLOOP.
copy email address
CLEAR T_RECEIVERS.
IF NOT T_RECEIVERS[] IS INITIAL.
    LOOP AT T_CC_EMAIL.
      T_RECEIVERS-RECEIVER = T_CC_EMAIL-EMAIL.
      T_RECEIVERS-REC_TYPE = 'U'.
      T_RECEIVERS-COM_TYPE = 'INT'.
t_receivers-notif_del = 'X'.
t_receivers-notif_ndel = 'X'.
      T_RECEIVERS-COPY       = 'X'.
      APPEND T_RECEIVERS.
      CLEAR T_RECEIVERS.
    ENDLOOP.
ENDIF.
CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
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      DOCUMENT_DATA              = W_DOC_DATA
      PUT_IN_OUTBOX              = 'X'
      SENDER_ADDRESS             = LD_SENDER_ADDRESS
      SENDER_ADDRESS_TYPE        = LD_SENDER_ADDRESS_TYPE
      COMMIT_WORK                = 'X'
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      SENT_TO_ALL                = W_SENT_ALL
    TABLES
      PACKING_LIST               = T_PACKING_LIST
      CONTENTS_BIN               = T_ATTACHMENT
      CONTENTS_TXT               = IT_MESSAGE
      RECEIVERS                  = T_RECEIVERS
    EXCEPTIONS
      TOO_MANY_RECEIVERS         = 1
      DOCUMENT_NOT_SENT          = 2
      DOCUMENT_TYPE_NOT_EXIST    = 3
      OPERATION_NO_AUTHORIZATION = 4
      PARAMETER_ERROR            = 5
      X_ERROR                    = 6
      ENQUEUE_ERROR              = 7
      OTHERS                     = 8.
Populate zerror return code
LD_ERROR = SY-SUBRC.
Populate zreceiver return code
LOOP AT t_receivers.
   ld_receiver = t_receivers-retrn_code.
ENDLOOP.
IF SY-SUBRC = 0.
    FORMAT COLOR COL_NORMAL ON.
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      WRITE :/03 T_LOG-VBELN,
              19 SY-VLINE,
              20 T_LOG-KUNNR,
              34 SY-VLINE,
              35 T_LOG-NAME1,
              76 SY-VLINE,
              77 T_LOG-EMAIL,
              110 SY-VLINE,
              111 'Email Sent Successfuly',
              180 SY-VLINE.
    ENDLOOP . "t_log
    FORMAT COLOR COL_NORMAL OFF.
    CLEAR T_LOG.
    REFRESH T_LOG.
ENDIF.
IF SY-SUBRC NE 0.
    CASE LD_ERROR.
      WHEN   1.
        V_ERROR = 'too_many_receivers' .
      WHEN   2.
        V_ERROR = 'Email address not found in Customer Master' .
      WHEN   3.
        V_ERROR = 'document_type_not_exist'.
      WHEN   4.
        V_ERROR = 'operation_no_authorization'.
      WHEN   5.
        V_ERROR = 'Email address not found in Customer Master'.
      WHEN   6.
        V_ERROR =   'x_error'.
      WHEN   7.
        V_ERROR =   'enqueue_error'.
      WHEN   8.
        V_ERROR =   'Error in sending email' .
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         19 SY-VLINE,
         20 T_LOG-KUNNR,
         34 SY-VLINE,
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         110 SY-VLINE,
         111 V_ERROR,
         180 SY-VLINE.
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    FORMAT COLOR COL_NEGATIVE OFF.
    CLEAR T_LOG.
    REFRESH T_LOG.
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*&      Form INITIATE_MAIL_EXECUTE_PROGRAM
      text
--> p1        text
<-- p2        text
FORM INITIATE_MAIL_EXECUTE_PROGRAM .
WAIT UP TO 2 SECONDS.
SUBMIT RSCONN01 WITH MODE = 'INT'
                WITH OUTPUT = 'X'
                AND RETURN.
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Reward Point If it usefull....
Cheers,
Sagun Desai....

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           <b><STREET>Torre B1 - B Unimev</STREET></b>
              <FLOOR>PB</FLOOR>
              <HOUSE_NUM2>E</HOUSE_NUM2>
              <CITY1>Mendoza</CITY1>
              <POST_CODE1>5521</POST_CODE1>
              <COUNTRY>AR</COUNTRY>
              <REGION>07</REGION>
              <LANGU>S</LANGU>
          </Z1ADRCM>
      </E1KNA1M>
    </IDOC>
</ZDEBMAS6>
Message was edited by: Rodrigo Pertierra
Message was edited by: Rodrigo Pertierra

Hi Rodrigo,
Do you use a specific "encoding" like UTF-8 or ISO-8859-1 in your Sender CC.
Try changing the Transfer mode to Binary instead of Text.
Also go through these links:-
http://help.sap.com/saphelp_nw2004s/helpdata/en/e3/94007075cae04f930cc4c034e411e1/content.htm
Invalid char in XML from inbound IDoc
Hope this provides a solution.
Regards.
Praveen

Error while opening the PDF attachment

HI SDN's
I have to send order confirmation thru mail as a pdf attachment as soon as order has been saved.
I have written the code and assigned to output type.
Here I am getting an error opening a converted pdf file with Adobe Reader
The error message reads:
Adobe Reader could not open "filename.PDF" because it is either not a supported file type or because the file has been corrupted (for example, it was sent as an email attachment and wasn't correctly decoded).
Any help would be appreciated.
Thanks in advance
VR

hello, i have the same problem as VR's. The pdf file sent to my email is not able to open. You mentioned that this is only supported by early releases of Adobe. But anyhow, I followed your advice to have my spool converted to PDF, instead of OTF to PDF. But I get this error: Spool request 23595 contains no ABAP list data.
What exactly my transaction does is that, it makes use of a sapscript layout via VL02N using an output type. I retrieve the OTF data in CLOSE_FORM function module. OTF is then converted to PDF via SX_OBJECT_CONVERT_OTF_PDF, then send via email through SO_NEW_DOCUMENT_ATT_SEND_API1.
When I view the sent PDF file in my email, It cannot be opened.
I would appreciate your help guys! thank you very much.

Getting Adobe Lifecycle Error when opening the pdf document to provide comments

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