Getting album covers in your iTunes library.
Hello,
I went to get album covers for my iTunes library. However, I needed to access the store some credit card information. What do I do if the credit card I have is not showing to fill out the information for?
Thanks,
Domain
I don't understand.
*I cannot find the right credit card information to supply to create an account*
You cannot find the card number, the expiration date and the billing address used for that credit card?
Similar Messages
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Does anyone know how to get albums back in my iTunes library they seem to have vanished
does anyone know how to get back my albums from my iTunes library .. they seem to have vanished...
Gomibako
Welcome to the Apple Discussions.
You cannot do this with iPhoto, but you can with PhotoPresenter.
To send feedback to Apple, try using the
iPhoto menu -> Provide iPhoto Feedback
route. Apple don't promise to read these forums, which are User to User forums.
Regards
TD -
HT5085 Gathering Info About your iTunes Library - Keep getting Network error
I bought iTunes Match yesterday, and so far have not been able to use it.
It gets to Stage 1: Gathering Info About Your iTunes Library and makes progress, but right at the end an error box appears saying:
"We could not complete your iTunes request. The network connection was reset.
Make sure your network connection is active and try again"
Well I know the network connection is active as I was able to be charged for iTunes Match and have had no problems making other purchases. I went to Advance > Run Diagnostics Tests from Help in iTunes and ran the Network Connectivity Diagnostics and it reported no problems.
Now I know how much Apple hate giving back refunds, but if people can't help, does anyone know how I can get my money back? If I click "Report a Problem" it simply takes me to the help pages. I tried contacting support but I received an email saying they can't help.
I'm getting quite frustrated now, so I'm reaching out and hoping someone can help me?
I've copied the diagnostic results below:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Dell System XPS L502X
iTunes 10.6.1.7
QuickTime 7.7.2
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 003CA7C40B1E98E0
Current user is not an administrator.
The current local date and time is 2012-05-18 20:20:20.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 540M
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: bb5c046694c1f4c590202360da9f2bc5
iPodService 10.6.1.7 (x64) is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {444AF521-4D63-434F-AC33-8F05DA9C6C64}
Description: Microsoft Virtual WiFi Miniport Adapter #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {4F46CBF3-C53C-4615-AF14-B46B9785D100}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {6D3CAB28-0C0B-4701-A440-B1A90BE75551}
Description: Dell Wireless 5540 HSPA Mini-Card Network Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {8C130DAB-E810-4FA6-8946-1600FFE0DB2F}
Description: Intel(R) WiFi Link 1000 BGN
IP Address: 192.168.1.69
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Fri May 18 20:01:40 2012
Lease Expires: Sat May 19 20:01:40 2012
DNS Servers: 192.168.1.254
Adapter Name: {B32D9395-8937-42EC-BC5F-352D07958EDF}
Description: Realtek PCIe GBE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-05-18 20:14:07.@ deggie, I wasn't threatening ANYONE. I was simply saying how frustrating this has become, seeing how I have been trying on my own to figure this issue out for more then a month with no results. Like I said in the beginning, I have not used any other account to purchase apps or other products on my phone. I have only ever used one account. There are 23 apps that are saying they can't sync. It directs me to authorize the computer, which I do but it doesn't change the outcome. If I proceed, I lose those 23 apps correct? Do I also lose all my text messages saved, and other things such as documents in the "notes"?
-
When I use my Apple TV and try to play music from my computer I get an error: "To access your iTunes library on Apple TV, turn on Home Sharing in iTunes on your computer using 'myname'"
On my computer n iTunes Preferences / Sharing I have the "Share my library on my local network" checked with "Share entire library" -- no password, no update play counts. I've turned it off and on again.
The Apple TV settings show we are "talking to" my WIFI -- it has my network, shows a good signal strenght, all sorts of internet addresses and IP stuff I don't understand ...
The "Internet" tab works with some of those things I'd never use -- like I see the current NHL standings.
My TV works and I get an ATV signal and those little chimes / bongs when I hit things in the menu. And when it works I get audio so the cables and TV are okay.
In the past I had trouble with the settings for my favourite Internet Radio stations (the provider changed their URL but Apple didn't update the presets for a while) but those are now resolved.
I had a crappy old G class router and week signal strenght but I have a new N class Cisco router with a strong signal.
But other things are wonky:
* I play interent radio and my station will go fine for about five minutes then stop -- the little wheel spins trying to reconnect. Sometimes it resets but more often than not it won't. I just tried again four hours later and the same thing.
* I've unplugged the ATV and plugged it back in but no noticable improvement
* I tried to do the factory reset from the ATV menu. It says it will download the latest bla bla bla and after a few minutes tells me "Apple TV can't download latest update right now, try again later" -- I've tried three times today always with the same results.
* I unhooked it from the power and HDMI and plugged it into a Micro USB cable and plugged that into my Mac -- it doesn't show up in the devices in iTunes.
* I have a bunch of photos in a folder that I use for my ATV Screen Saver. A few weeks ago I added two photos to that folder -- they don't show up in the ATV screen show but the others still do.
* When I started today I checked my iTunes and the airplay icon didn't show in the bottom right (beside the genious icon and the little thing to show or hide the sidebar). Now I noticed the Airplay icon is there. When I try to switch from playing through my computer speaakers to my Apple TV I get an error "An unknown error (-15006) occurred while connecting to the Airplay device "Apple TV"" -- the ATV shows that Airplay is on.
* I see from the ATV settings that I'm running ATV Software 4.4.3 (3323) and when I do a "Update Software" on the ATV it tells me that my software is current.
* My iTunes is 10.5.2 (11) and my OS is 10.6.8 -- both are up to date.
Yikes and double yikes!
Any ideas?Hey Chunk,
I love the idea of the ATV more than I have loved the little black box but ... famous last words ... my ATV seems to be working better these days.
A big challenge for me was too many variables at play -- new router, new ATV OS / firmware / whatever, changing internet radio presets, a less than perfect physical set up ... and a short attention span from yours truly.
Here's what I did. Somwhere in these changes things got "fixed."
* I unhooked the ATV and did a factory restore by hard wiring the ATV to my computer with a micro USB cable (no external power needed) working through iTunes (I run iTunes 10.5.2 on an iMac with OS X 10.6.8).
* after the reset I now have ATV (is that an operating system or a firmware?) 4.4.4
* then I plugged it back into my home theatre and it didn't work :-) but in slightly different ways. The settings showed that I was connected to my home network but I couln't get connected using my Apple ID and no internet radio. (it is often counterintuitive -- like why when I want my ATV to talk to my iMac over my local network am I logging in to the iTnes Store with my Apple ID? but there you go.)
* I booked with the genius bar at the Apple Store and put my ATV in my pocket. They pulled out a TV, HDMI cable, ATV power source and even the remote -- all I provided was my little black ATV. We hooked the ATV to their TV and from the Apple Store (using thier WIFI) I logged in using my Apple ID and the thing worked fine.
* so now I knew that my ATV was up to date and it worked in the Apple Store using their network so it looked like the issue was my network.
* rebooted my router and noticed that when I had upgraded to the new super dooper Cisco n router we had plugged my iMac direct to the router via ethernet cable. I unhooked the ethernet and now just run my computer WIFI using AirPort.
And ...
It works. I use my ATV exclusivly for music -- my iTunes and internet radio and AirPlay -- and now both work fine. The ATV does pick up photos from my iPhoto for the screen saver and all that other stuff -- netflix, youtube, the hockey scores, ... all seem to be there. And my son played a video off his iPod Touch using AirPlay.
I know my approach is more scattered than a proper scientific try but ...
From my experience ... reset the ATV and get it up to date; see if it will work on someone else's network; check your network set up.
Good luck! -
I lost all of my artist names and album names for my iTunes library. They are all now on one album. How can I get the album and artist names back?
I have a script called ExportImport for this task, but it only runs in Windows.
In principle something similar should be possible in AppleScript, but I don't currently have access to a Mac to write it myself.
tt2 -
HOW TO MOVE YOUR ITUNES LIBRARY TO AN EXTERNAL HARD DRIVE
Read these directions before actually doing anything, just so you can do this right. I've messed things up before, it can get ugly...
That being said, here's what you've gotta do if you're running on a Mac:
Have all your music on the external hard drive. It should be organized in folders the way iTunes set it up
The folders should be organized something like this:iTunes Media (Top folder, everything is inside of this folder)
Audiobooks
Automatically Add To iTunes
Books
Downloads
iPod Games
iTunes U
Mobile Applications
Music
Podcasts
Ringtones
TV Shows
Voice Memos
Those folders are what I have in my 'iTunes Media' folder on my external hard drive. You don't necessarily need to have all of these folders. (I happen to just have a lot of things in my iTunes.)
Finding your iTunes Library Files
The way iTunes works is there are two parts to make what you see in iTunes work right. There's your media (songs, video, iPod games and Apps, etc) and there are your library files. They tell iTunes what your playlists are, where your 'iTunes Media' folder is located, and a lot of other important things. Here is how to find the iTunes Library files (there will probably be more than one!)
Look in (yourusername)/Music/iTunes
There will be a few things in here:
Album Artwork (It's a folder)
iTunes Library Extras.itdb
iTunes Library Genius.itdb
Itunes Library.itl
iTunes Media (a folder)
iTunes Music Library Backup.xml (this file might or might not be here. If there is no file with this name, it's okay.)
iTunes Music Library.xml
Some "temp" files (maybe, maybe not -- they are not important for this)
Anything in the list that is BOLDED needs to be placed in (yourusername)/Music/iTunesIf you copied these files to your external hard drive, you will need to copy them back onto your internal hard drive. These library files do not need to be in the same place as your iTunes Media folder.
Telling iTunes Where Your Music Is
Now that your iTunes Media folder is on your external drive, and your Library Files are in place in "(yourusername)/Music/iTunes", we need to open iTunes.
On the top bar of the screen, go to iTunes>Preferences.
In preferences, go to the farthest right tab, titled "Advanced" with a picture of a gear.
The top section says "iTunes Media Folder location" and underneath that you see a filepath ending in the 'iTunes Media" folder.
This path is probably wrong, not leading you through the external hard drive.
If it is incorrect:
Click "change" on the right and then locate the folder in the prompt that shows up. Once the "iTunes Media" folder on your external hard drive is highlighted blue, click "Open" in the bottom right corner of the window.
Give iTunes a moment or two (depending on the size of your library) to re-locate all of your songs. Voila!
If it is correct:Do nothing!
While you're in the advanced section, let's check to make sure you have a few important 'housekeeping' things checked off:
"Keep iTunes Media folder organized" (CHECK THIS BOX!)
"Copy files to iTunes Media folder when adding to library" (CHECK THIS BOX!)
At this point, iTunes should be all ready to go. Before I get into any troubleshooting, note a few things:
If you ever unplug/disconnect the external hard drive from the computer, you must first make sure that iTunes is NOT running.
Also, if the hard drive is unplugged and you open up iTunes, all of your songs will have little symbols next to them. Until you plug/reconnect the hard drive, the songs will stay like this and will be missing.
TROUBLESHOOTING:
Not having permission to access the external hard drive:
In Finder (or on your desktop), right-click the external hard drive (if you don't have right-click, control-click will also work).
Click on "Get Info"
A thin, tall window will appear on the screen.
Part One:In the "General" section, make sure that "Locked" is unchecked. If it IS checked, uncheck it.
Part Two:
We are now focusing on the very bottom of the window, where it says "Sharing & Permissions"/
In the bottom right corner of the window there is a small padlock icon. Click it. When asked for an administrator password, type it in, and click "Ok".
You will now notice that the bottom section of the 'get info' window is not greyed out anymore. Make sure your user name (it says in parentheses "(Me)" so there is no going wrong here) has "Read & Write" privileges.If not, click on whichever privilege you currently have, and a drop-down menu will appear. Click on "Read & Write".
If you have any other issues, I will add them to the troubleshooting list to help you out. Hope this was helpful!My iTunes library is set up the way I said in the top post and works totally fine.
Yes, and that is the default structure to which I was referring. iTunes will organize it that way automatically unless people do start changing settings (in which case they should know what they are doing and how iTunes works with library files and media structure.)
Both ways work, the advantages of mine would be that should iTunes try looking fo a library, it will always be in the default location.
It makes people think they have to change media location in preferences. They do not unless they want to relocate media only and leave other things on their internal drive (in which case there is no point in copying library files to the external, and you certainly wouldn't want to then delete them from your internal).
Downside is that then should someone move their iTunes library to anther computer they need to remember to get those library files on the external hard drive.
Just copy the whole iTunes folder and it will get the library files to the other drive in one step, along with all the other files.
Your post has good stuff but it makes a move appear intimidating and look like people have to do a lot of organizing to move the collection. It also throws in extra steps (namely altering preference settings) that could cause confusion or even make a mess of things. If people leave iTunes to default preference settings (which most people do) the move summarizes into a short line: Copy a folder and hold an extra button the next time you start iTunes.
Note that the instructions in the link I provided earlier do also include many steps, but those are to ensure that everybody does have it all organized correctly before simply copying the iTunes folder. In the end it is just a simple action. -
ITunes Artwork Screensaver "Your iTunes Library does not contain any songs
i have been using the iTunes Artwork Screensaver on my 1.25GHz PowerPC G4, running Leopard 10.5.2 and it has worked perfectly, showing all my album artwork. i got all the album covers from amazon.com or google. i have always kept my iTunes Library on my Boot Drive and have never moved it.
Yesterday when my computer went into screensaver mode (itunes artwork) the message "Your iTunes Library does not contain any songs with artwork"!
This is really strange, as all the albums in my library have artwork. i have also tried deleting the iTunes Artwork Screensaver preference file.
I know that there are many issues with the artwork screensaver, but i have not found a solution to this problem.
I would appreciate anyones help!i'm glad to see that i'm not the only one with this problem. i have seriously tried everything, like deleting the preference files of the itunes screensaver, using a script to embed the artwork, repairing disc permissions but i the screensaver just won't work. the message that my library does not contain any artwork still appear every time.
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How do you delete purchased songs from your itunes library?
How do you delete purchased songs from your itunes library - My adult kids who now have their own itunes accounts, when they were in high school purchased songs on my account and I'd like to get rid of them - Don't really want to hear the music they listened to when they were in high school! help!
Click here and follow the instructions. You may also need to turn off automatic downloads.
(111585) -
Good morning
I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work
"There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"
Please advise how I can transfer these files, I am not sure what files are in question.
I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.
Regards
Mark Priceokay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on? -
I cannot open itunes. Getting error message: "the file iTunes library.itl cannot be read because it was created by a newer version of iTunes"
What do I need to do so I dont lose all my loaded music, etc.?
ThanksIf you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
Not sure if the following site/link will tell the method...
•Apple - Support - iTunes - install & update:
http://www.apple.com/support/itunes/install/
•Troubleshooting iTunes installation on Mac OS X:
http://support.apple.com/kb/HT2311
Good luck & happy computing!
ps: i see you resolved this issue. it's magic! -
I keep getting the following message The iTunes library cannot be found or created. The default location for this file is in the iTunes folder in the music folder. All of my playlists have disappeared and I am trying to recover them however I now can't even open iTunes!
Hi crazymaiden,
I have two articles for you here that should be able to help you troubleshoot this issue with your ability to launch iTunes:
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/HT2311
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
I asked, "how do I get my songs from my itunes library to my ipod?" and you said to sync it to the ipod. I saw that at one time on the left side, but it's not there anymore. I tried clicking on "file" and then on sync, but it didn't work. The word was lighter than the others, so I figured I would not be able to click on it.
If the iPod is no longer recognized in iTunes click here. iOS: Device not recognized in iTunes for Windows
In the future when posting for help, please respond to your original question.
https://discussions.apple.com/message/15509978#15509978 -
How can I get my music from my Itunes library after I replaced my hard drive?
How can I get my music from my Itunes library (purchased and downloaded (CD)) after I replaced my hard drive? Same account name. My other computer see's old and new music. Can purchace new songs. They show up by themselves. Can connect IPOD and old songs show up. Seem's like they are defined as different accounts.
They will only be where you put them.
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back. -
How can you delete songs off the ipod without deleting songs off your itunes library?
How can you delete songs off the ipod without deleting songs off your itunes library? My son's ipod automatically synced all the songs in my library to his ipod which he now wants to get rid of. Is there a way to delete them all without me having to erase my library?
Do not select the songs to sync, then sync.
-
I have been getting this error message even though I know that the videos I am trying to sync to my iPhone is in the right format, mp4. I have about 4 GB in videos and all of them are in this format but the new videos I am trying to sync to the phone (about 11 of them) in the same format cannot be copied over.
Any clue?
I am using iPhone 4 on the latest iTunes version on a Windows 7 PCI kept having a similar problem - 3 out of the 10 videos I had on iTunes wouldn't sync. They were in the right format and I KNEW they worked on my iPod because I'd RECORDED them on my iPod. I finally figured out what to do! Go to the movies in your iTunes library. Click on one that does not sync. Click on "Advanced" at the top of iTunes and choose "Create iPod or iPhone version". Once that's finished, be sure you delete the old version so you don't keep getting the error (or have 2 copies of the same video) and sync. This should eliminate the problem. At least it did for me!
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