Getting  an error 1 message when trying to restore iPad.  Any suggestions?

Getting an error 1 message when trying to restore iPad 2.  Any suggestions?

I too am getting the same error message.  Along with "We Could not complete your itunes store request.  The network connection was refused make sure your network settings are connected and your network connection is active"....im posting on this forum so how is my network not connected? 
I am using the OSX Mountain Lion 10.8.3 on an iMac

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