Getting an error 16 when trying to open a pdf file that was e-mailed to me.

I have Adobe Reader XI Pro and Adobe Acrobat XI Pro and I am a creative cloud member. Any idea what the problem is. I just uninstalled and reinstalled Adobe Acrobat XI Pro from the CC.

See: http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html

Similar Messages

  • I get an error when trying to open certain PDF files in Lion on Mac.

    I am having trouble opening CERTAIN .PDF files on my MacBook Pro. I am running Lion. The file is attached to a Gmail message as a standard .PDF file.
    This is my error:
    "File "XX" cannot be opened. It may be damaged or use a file format Preview does not recognize."
    I have also downloaded Adobe X reader to see if the compatibility issue is just with Preview. I get an error that the file is "damaged" and cannot be recovered. Meanwhile, the file downloads/opens just fine on Windows XP Office and iOS (on my iPad). So I am thinking that it must be some sort of compatibility issue with Lion.
    So far, other .PDF files open on my MB Pro. I haven't tried all of my saved .PDF files, but I did try a couple.
    Anybody have any suggestions? There seems to be an error with this particular file opening in Lion, but not with the same file opening on another operating system.

    The issue mysteriously resolved itself. I shut down the computer, and the next day I booted back up and tried to open the same file, and everything was OK. Very bizarre, since I had opened it previously on this same MacBook. Anyway, anyone have any insight into what happened?

  • I get the following error when trying to open a pdf file... '*pdf.part could not be saved, because the source file could not be read"

    I get the following error when trying to open a pdf file... '*pdf.part could not be saved, because the source file could not be read". I am able to open pdf files in IE and other programs.

    I am encountering the same problem -- though with .qfx files from my bank. This worked fine in Firefox 31 ESR, but since upgrading to Firefox 33.0, I get the "<name>.qfx.part could not be saved, because the source file could not be read" when I attempt to download. (I should add that downloading PDF statements from the same site works fine, and that the qfx downloads work fine in IE and Chrome.)
    I tried safe mode, it is still broken. Tried v34 beta, no luck. I reverted to version 31, it works again.
    I guess I will stick with the older version until a solution is found...or just use an alternate browser to download my financial data.

  • I get an error when trying to open "The application Creative Cloud can't be opened. -1712

    I get an error when trying to open "The application Creative Cloud can't be opened. -1712

    The application Install.app can't be opened. -1712

  • Hi. I was trying to open some pdf files and got a message my adobe reader was deinstalled. I installed a new version of Adobe Reader for Mac and when trying to open a PDF file I am getting a message in a foreign language. Any suggestions?

    Hi. I was trying to open some pdf files and got a message my adobe reader was deinstalled. I installed a new version of Adobe Reader for Mac and when trying to open a PDF file I am getting a message in a foreign language. Any suggestions?

    Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.

  • HT1338 i've been getting an error when trying to play online games saying that i need to have the browser in 32 - bit mode. my browser is in 32 - bit mode but the msg keeps coming up and not running the game

    i've been getting an error when trying to play online games saying that i need to have the browser in 32 - bit mode. my browser is in 32 - bit mode but the msg keeps coming up and not running the game

    I dunno, that doesn't make any sense to me.
    I just shut down and rebooted into the SnowLeopard partition and took a peek at the preference panes.  There are only 3 that run in 32 bit only.  They are all 3rd party, and none of the prefpanes are non Intel.  Like I said, I have never owned a PPC machine.  Anyhow, SnowLeopard doesn't even have an iCloud prefpane, or a combined mail, contacts, and calenders prefpane, and the ML security and privacy prefpane is all new as well.  The software update prefpane is Intel and 64 bit in both SnowLeopard and Lion.
    As to the triple boot, unless I'm totally mistaken, what I have here is, in essence, 3 seperate descrete computers in one box.  All using the same hardware. but one at a time.  I wouldn't know how to get more than one running at the same time, without using a virtual machine, even if I wanted to.  (Which I don't)  I do sometimes transfer files from one to another using the shared folder, but other than that, they do not interact.  How could ML system preferences be trying to launch prefpanes from a totally different machine?

  • I opened a PDFs file that was attached to an email message and now it will not close when I press "Done" as it usually does. Does anyone have a solution to suggest? Thanks.

    I opened a pdf file that was attached to an email message I received and now it will not close when I press "Done" as files usually do. Does anyone have a solution to suggest please? Thanks.

    Try double clicking your home button then force close the stuck PDF by swiping upward. Once you've done that just click the home button again to exit.

  • "The file is damaged and could not be repaired" error when trying to open a PDF in Reader

    A few of our employess (only 3 out of over 100 so far) have been getting the error, "The file is damaged and could not be repaired" when trying to open some PDFs. Other people are able to open the same PDF files with no error. It's happening on about 10% of the time. I've read a bunch of threads here with this isue and tried some suggested fixes and nothing has resolved the issue. Here is what I have found works and does not work and the info on their computers:
    Computers:
    1 Dell Vostro desktop running WIndows 7
    1 Toshiba Satellite C55 runnign Windows 8
    1 Samsung ATIV Book 4 running Windows 8
    All using Adobe Reader XI but we did uninstall that version and tried previous versions and still got the error.
    Did Not Work:
    As suggested by the company that we use online for claims adjustments where this error is occuring, we tried using a different PDF creator since the files were created using a free PDF creator by the employees. PDF995 and PDFcreator (pdfforge) did not resolve the issue. I then created the PDFs with my Adobe Acrobat, uploaded from my computer to the online program, and that did not resolve the issue.
    Saving the file to hard drive and then opening in Adobe did not work.
    Turning off Protected Mode and Enhanced Security did not work.
    Compatibility View settings enabled in Internet Explorer 10 did not resolve the issue. The previously mentioned claims adjustment software company we use online was code for IE so is not fully compatible with other browsers.
    That being said I did try to open the PDF files in Chrome and it also did not work. Same error message.
    Does work:
    I download the file they cannot open onto my hard drive, open in Adobe Acrobat, Save as a pdf, then email it to them and they can open it via email attachment.
    If they close the error and continue trying to open the file over and over sometimes it will eventually open.
    Is there a setting in Windows that is preventing them from opening a small % of files some of the time? Thanks in advance for any help!
    James

    If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
    The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
    Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

  • How Do I Resolve FileOpen Client Errors When Trying to Open a PDF in Acrobat X or Reader XI?

    I am trying to open some pdf files received from a client that when I try to open them, I receive an error stating, "The FileOpen client has encountered an error.  Please try to re-start  Adobe Acrobat / Reader."  A co-worker was able to open the same files with his version of Acrobat X Pro.  I am not having success whether I use my version of Acrobat X Standard or Acrobat Reader XI; I get the same error with both application.
    Any ideas how to resolve this.
    Thank you.
    Steve

    FileOpen is a security add-on, which is needed to open some files. Not a part of Adobe software. Maybe you need to upgrade or report it: http://www.fileopen.com/

  • Font missing when trying to open a PDF file by AI CS2

    How to install the missing font when i'm trying to open some pdf file. Those missing font is some common font such as Times New Roman, Arial and etc.
    Thanks

    Please post this thread in the Adobe AI forum.

  • I keep receiving security errors when trying to open a pdf.

    I keep receiving a security error when trying to run my javascript program, the function previously worked, but now creates an error after I entered the addWaterMark function. I have put my whole code below for my script.
    The basic function is to load a text file into an array which has the path and file location, open the document, add a watermark, save the file, close the file, then repeat for the next array position.
    I am using Acrobat Standard so I am unable to debug using the console, therefore I am struggling to understand what I am doing wrong. I will point out that I am not a fluent programmer, only have a basic knowledge of programming.
    Code
    app.addSubMenu(
      cName:"Extras",
      cParent:"Edit"
    app.addMenuItem(
      cName:"Import File",
      cParent:"Extras",
      cExec:"main()"
    function main()
      var fileCount = 0
      var listOfFiles = []
      listOfFiles = importData()
      amountOfFiles = listOfFiles.length
      for (var i =0; i<listOfFiles.length; i++)   //calculates amount of entries in the array listOfFiles
      newFile = openFile(listOfFiles[i]) //Opens current file
      var d = app.activeDocs; //Gets current document title name 
      addWater(d[0]);
      app.execMenuItem("Save");
      for( var x in d ) d[x].closeDoc();
    function addWater(myName)
    { app.alert("watermark",0);
      myName.addWatermarkFromText(
      cText: "OBSOLETE",
      cFont: "Arial",
      nFontSize:36,
      aColor: color.red,
      nOpacity: 0.5
    //function SaveFile saves the current file but with an addition of WM to the filename
    saveFile = app.trustedFunction(function(currentDoc, currentFileName)
      { app.alert("savefile",0);
      app.beginPriv();
      currentDoc.saveAs(currentFileName);
      app.endPriv();
    //function openFile which opens the file named in the variable currentFilename
    openFile = app.trustedFunction(function(currentFileName)
      {app.alert("openfile" + currentFileName,0);
      app.beginPriv();
      app.openDoc(currentFileName);
      app.endPriv();
    //importData function imports the paths and filenames contained in the list.txt located on the desktop
    importData = app.trustedFunction(function()
      {app.alert("import",0);
      app.beginPriv();
      cFilePath = "/C/Users/103019944/Desktop/File_List.txt";
      var stmData = util.readFileIntoStream(cFilePath);
      var cData = util.stringFromStream(stmData);
      var cMsg = cData;
      var fileArray = cMsg.split("\r\n");
      for (var i =0; i<fileArray.length; i++)
      return(fileArray);
      app.endPriv();

    I have found the error, you are quite correct I had an extra letter in the filename, I thought I'd checked this but just shows that sattention to detail is the key.
    The script works perfectly now, thanks you for your help, really appreciated.
    Thanks again
    Ben

  • "E_GOOGLE_DEVICE_LIMIT_REACHED" error when trying to open an .acsm file inside Adobe Digital Editions

    Good evening,
    I get the above error message inside ADOBE DIGITAL EDITIONS. I did the following before getting this error:
    a) bought three books from Google Play
    b) Downloaded the three .acsm files reffering to the books from the google play online page and added them to library(in Adobe Digital Editions-ADE for abreviation from now on), without using any authorization.
    c)the books opened successfully and with no problem.
    d)I decided to make Adobe ID. After I made it I made authorization inside ADE and erased in the path ''C:\Users\SEA\Documents\My Digital Editions'' the three pdf files reffering to the books witch where downloaded after completing the steps b and c.
    e) this was where the problem began... from there on I wasn't able to redownload the books again inside ADE so I can read them without using the browser and when I try to reopen the .acsm files(for downloading the books and making them accessible inside ADE) I get the error message ''Error getting license.License server communication problem: E_GOOGLE_DEVICE_LIMIT_REACHED'' .
    Does anyone have any idea on how to solve this problem?

    Puede que encuentres la respuesta aquí:
    http://forums.adobe.com/community/download_install_setup

  • Intermittent Error 41106 Error when trying to open an Excel file.

    I am having an intermittent problem while opening an Excel file.  The problem only occurs occasionally during execution of my program.  My program has a cluster of buttons each button opens a sub VI that is part of a calibration process.  The first VI generates an EXCEL filename that is used to save all calibration data.  A template is opened, data is placed in this template, and then it is saved under the generated filename.  Most of the time this seems to work fine, but every once in a while I receive a -41106 error indicating that Microsoft EXCEL did not open.  As far as I can tell when I run each sub VI independently they work fine and no errors are generated.  Does anyone know why this might be happening?  I would appreciate any help.
    Thanks 

    What version of LabVIEW and the Report Generation Toolkit are you using?  I remember adding some code in the 1.1 version of the toolkit to attempt to avoid some Microsoft Excel latencies with opening/closing the application repeatedly, but it was by no means fool proof, since Excel sometimes takes its sweet time leaving memory when the application exits.  Without knowing any more specifics, my best suggestion is for you to add a small delay between successive operations regarding opening/closing Excel and see if that helps.  Also, if you could post a simple VI that demonstrates the behavior, that would be extra helpful.
    Oh yeah, and another suggestion would be to open one report reference at the beginning of your program, and use this reference through the whole thing...I understand that this might not be possible, though, if you're opening different worksheets throughout the course of your application running.
    Good luck,
    -D
    P.S. - For those of you reading this wondering why I would automatically assume MegaMan is using the Report Generation Toolkit, he cites error -41106, which is an error specific to this toolkit.
    Darren Nattinger, CLA
    LabVIEW Artisan and Nugget Penman

  • Plugin error when trying to open older indesign files

    Ive been looking through old posts etc, but I cant seem toe find out how I can update this mysterious plugin that will allow me to open files from older versions of indesign in my cs5.5 version of indesign.
    Is this even possible? If so, please could someone tell me where i can download or update said plugin to be able to open those older files
    Thanks muchos!

    Either the client was using a beta of CS6 or the file was corrupt.
    BTW, did you actually try to open it from the USB stick? Not a good idea and that could have caused a problem all by itself.
    Bob

  • I get an E_STREAM_ERROR when trying to open an acsm file

    I use ADE 3.0  on Win8.1 x64 and open the acsm file. After some time without action the pgrogrm returns the message: E_STREAM_ERROR. What can I do?

    I use ADE 3.0  on Win8.1 x64 and open the acsm file. After some time without action the pgrogrm returns the message: E_STREAM_ERROR. What can I do?

Maybe you are looking for

  • ADOBE CONTENT VIEWER iPad (ISO5.1) a period of time can not be used

    ADOBE CONTENT VIEWER iPad (ISO5.1) a period of time can not be used, it says "can not update the database, an error occurs, the APP where there is no new version can be updated as soon as possible to solve the problem, thank you!

  • Excise register closing process

    Hi I need to close the excise register can any one explain me the process how to do it and what are the prerequisits and what are the impact and benefits. i need the process step by step in sequeces order thanks in advance Edited by: Gopi Krishna Gut

  • Fiori launchpad designer: missing tile templates

    Dear all, We have installed the PPM Fiori apps on our system; we have managed to get these apps on the launchpad. Now we want to add a custom app to the catalog. If we start the launchpad designer and click on the catalog and then on the "+" to add a

  • How to add dll file in plugin

    Hi everybody, I have a short question concerning the plug-in. I created a plug-in  using visual studio 2005 for Adobe effect cs4 but i want to add dll on that plugin so,how to add dll in that plugin please help me!!!! Thanks

  • Passing ICM peripheral variables from Agent to IVR

    Hello, I need to know if this is possible since i can't manage to make it work. The call-flow is : VG->CVP->ICM->Agent While the call is in the ICM script , i saved the ICM peripheral variable 4 as the language the customer chooses at the beginning o