Getting an Error:-9672  when trying to add printer through airport express

Hi everyone, I have a canon colour laser printer (LBP5000) works fine when I pop the usb straight in to the mac, but when I try setting it up by plugging the usb into my airport express I get an Error:-9672 this happens when setting up the printer in print & fax system prefs.
I have another printer set up on a different airport express, which works fine.... could this be a problem?
Any help would be great

Hello Lee,
When you select the LBP5000 in the Printer Borwser > Default Browser view, the Print Using menu should automatically set. If it isn't, and you are having to manually set the printer, then that will be a likely cause for the error (which usually occurs when the wrong driver is selected).
Try turning off the Airport Express and the printer. After a few seconds turn the printer on first and after it finishes making it's warm up sounds, turn on the Express. Now try to add the printer via the Default Browser view.
If that doesn't help, check your Airport Express firmware version. Some previous postees have found that their problems are resolved by updating their firmware on their Airport Extreme/Express.

Similar Messages

  • Getting Error -9672 when trying to add printer wirelessly

    I seem to be getting an error -9672 when trying to add my HP PSC 1410 wirelessly to my airport network. I've tried on my intel iMac and my mac book but I'm getting the same error. Any suggestions on how to solve this?
    ANY help is much appreciated.

    Unfortunately, not all USB printers are compatible with AirPort base stations. A quick look at the iFelix Unofficial AirPort Printer Compatibility List doesn't show this particular model. This doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
    Also, you may find the following Apple article helpful.

  • I continue to get an error message when trying to add Header

    I continue to get an error message when trying to add Header & Footer.  Therefore I am unable to add page numbers to my pdf.  Help!!

    Sounds like the PDF has an issue. You can try to save it, close, and reopen to see if that fixes it. If there are no tags or other markup, you could print it to a new PDF and try on the new file.

  • Error -9672 while trying to add printer

    I had a printer connected via USB directly to my iMac 20 (OSX 10.4.11) that was working fine.
    This morning, I moved the USB connection from the iMac 20 to the Airport base station so I could access and use the printer wirelessly from a MacBook Pro (OSX 10.5.6). The MacBook Pro sees and can send print jobs to the printer.
    The iMac 20 can also see the printer It shows up in the Printer Browser list (with Bonjour as the Connection), but when I try to add it to the printer list in Print & Fax, I get "An error occurred while trying to add the selected printer. Error: -9672"
    I can't get a clear explanation of what the error is, and all Apple support articles on getting things corrected have been unsuccessful.
    I've tried everything I can think of...anyone got any ideas of what's going on here?

    Hi, one strange cure...

  • Error: 0x80073701 when trying to add Print Services Role in Windows 2012 Standard

    I'm getting an error when trying to add Print Services role in Windows 2012 Standard. I'm getting the same error whether I use the GUI or from PowerShell.
    This is a new server install.
    The PowerShell error follows:
    add-windowsfeature : The request to add or remove features on the specified server failed.
    Installation of one or more roles, role services, or features failed.
    The referenced assembly could not be found. Error: 0x80073701
    At line:1 char:1
    + add-windowsfeature print-services
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo          : InvalidOperation: (@{Vhd=; Credent...Name=localhost}:PSObject) [Install-WindowsFeature],
        + FullyQualifiedErrorId : DISMAPI_Error__Failed_To_Enable_Updates,Microsoft.Windows.ServerManager.Commands.AddWind
    Success Restart Needed Exit Code      Feature Result
    False   No             Failed         {}
    Any help with this issue will be greatly appreciated.

    I think you should start with chkdsk C: /F and sfc /scannow.
    Vivian Wang

  • Error:-9672 when trying to add HP Photosmart C3180 printer.

    Printer: HP Photosmart C3180
    "An error occured while trying to add the selected printer. Error:-9672"
    Printer works fine if connected directly to my iMac. But, through "Airport Extreme Base Station", I get the error.
    Anyone with same printer having same problem? Anyone solutions?
    iMac Intel Core Duo   Mac OS X (10.4.6)  

    I found the same thing out yesterday and did the same solution.
    One issue should be noted. The quality of the print is much worse since we are not using the correct print driver. Works fine for standard unimportant text printing, but really can't be used for printing photos.
    Connect the printer directly to the computer USB and print a photograph using the real print driver, then connect wirelessly using the above method and print the same photo. The difference is dramatic.
    It also seems to overuse black ink when hooked up through the Airport, and the printer light blinks for a while after printing is done.
    Anyway, I plan on leaving it hooked up wirelessly for convenience sake, but when good quality is needed I will attach it directly to the USB port.
    You can verify my findings and let others know if you find the same thing I found.
    Good luck, and lets hope there are more compatible printers available in the future.

  • Error message when trying to add printer

    First my DeskJet 1125c wouldn't print then I got my fathers old deskjet 845c which worked for a few days. Now that doesn't work either and when I try to add a printer, I get an alert box with this message:
    "An error occurred while trying to add the selected printers.
    So now I can't print from any of my two HP printers, DeskJet 845c or Deskjet 1125c.
    Please advice
    Best regds
    PB G4   Mac OS X (10.4.9)
    You could use Printer Setup Repair from to help fix that, too.

  • Error -9672 when adding an Epson 4800 via Airport Express & Bonjour

    I cannot add my Epson 4800 via Printer Setup Utility connected via USB through an Airport Extreme. Windows PC's via Bonjour have no problem but my Mac is just not connecting. It correctly sees it via the add printer dialog and even recognizes it as a 4800 but when I go to add it I get the Error -9672.
    Any ideas?

    What is the printer make & model that you are connecting to the USB port of the AirPort Extreme Base Station (AEBSn)?
    You may want to double-check this iFelix site to see if it's compatible with the AEBSn.

  • Error 9672 when trying to add a printer via ae?

    I have tried to add my HP Photosmart C4100 All-in-one to my "bonjour" network to use it with airport express, but I keep on getting a 9672 error and the printer is not added.
    I was wonder if anyone could guide me through the process of setting this up.
    Thank you!

    Use the process outlined here:
    HP Printers (and others) not on compatibility list and Airport Extreme Printing
    Using the Gimp-Print drivers for the HP PhotoSmart P1000 printer.
    The supplied HP C4100 drivers will not work when the printer is connected to an Airport base station.

  • Error -9672 when trying to add HP F380 as bonjour printer

    Not sure if this is helpful or not, but it appears the HP F380 is not compatible with the newest Airport Extreme (with all the updates). After connecting it to the Airport the Printer Setup Utility can see the printer as a bonjour printer (good) but when I go to add it as a printer it fails with a -9672 error (bad). In the console the following error message is logged.
    Error -9672, badly formatted ticket XML - Bad XMLStart:
    Bad XMLEnd
    HP says 'their printers may work, but the configuration is unsupported'. So I'm posting here in the hopes Apple will try and work around the issue in an Airport update.

    I too had the same problem with my HP F380 Printer. There is a way to get it to print over AE, but it will no scan. Here are the steps, hope it helps.
    1. Install Footmatic-Rip-, espgs-7.07.1.ppc.dmg, hpijs-2.7.6.U.dmg (all found at
    4. Go to Add printer.
    5. Under "Print Using:" Select HP, then select HP DeskJet F300 Footmatic/hpijs (recommended).
    6. Click Add
    That's it.
    Be sure to install the .dmg(s) in the order listed above, no big deal but hpijs-2.7.6.U.dmg won't install without the other two.

  • Getting an error message when trying to add book to iPod?

    Almost every time I try to add a book to my iPod touch from my computer, I get an error message that says "Attempting to copy to disk failed.  A duplicate file name was specified."  And then another pop up comes up that says "Itunes could not copy because an unknown error occured (-48)." 
    This has only started happening since I updated iTunes on my computer about 2 weeks ago and it happens 4/5 books that I try to add.  As soon as I drag the book onto my iPod on the left of the screen, it comes up.  Any ideas on why this is and how I can fix it?

    See this previous discussion.

  • How do I resolve error 10057 when trying to set up my airport express to extend the range of my wireless network

    I have a Dell XPS running on Windows 7 and use an AirPort Extreme 802.11n Wi-Fi to get wireless internet access for other laptops in the home. I want to connect an AirPort Express 802.11n into the network to wirelessly extend the range of my wireless network. I have installed the AirPort Utility but when I attempt to connect to the AirPort Express, it gives me an error code 10057 and says I should check the internet connection. I have tried resetting the TCP/IP settings on my PC but that did not fix the issue. The Airport Express is also flashing yellow rather than solid green. Has anyone found a fix for this issue?

    This sounds as if you have an older AirPort Express that is no longer supported by the newer Mavericks operating system.
    To check and see if  that might be the case, locate the model number on the side of the AirPort Express. It will start with an "A" followed by four numbers. Hard to see in the faint you may need reading glasses or a magnifying class to see the model number clearly.
    Model numbers A1084 and A1088 of the AirPort Express are no longer supported by AirPort Utility in Mavericks.
    You will need to use a Mac running Leopard, Snow Leopard, or a PC to be able to administer the older AirPort Express.

  • Why does my mac say "failed to connect to the device" when I try to print through airport express?

    So a little back ground.  I have a unibody 2 ghz core 2 duo running 10.5.8 and a mac book air running 10.7.5.  I set a airport express and added a new printer to both computers using bonjour.  My mac air has no problem connecting and printing but my unibody does.  The "failed to connect to device" message come up after I open print que for that printer and then utility.  It unibody sees the printer through bonjour and installs the printer but when asked to connect, nothing happens.  can anyone help please?

    If you updated from a previous version of OS X to 10.9 and had an older version of driver installed, then you can get this message. Sometimes a quick fix is to reset the printing system. Note that this action will remove all devices from the Printers & Scanners preference pane, but not the supporting drivers, so if you do have other printers or scanners on this Mac you will have to add them again.

  • I get error message when trying to add key tags

    I get error message when trying to add key tags

    You should always backup your iPad before ever doing anything major that coould result in a catastrophic loss is something goes wrong. You can then usually restore from the backup when your iPad has recovered.
    You should also be sure to have transfered any new purchases directly to your iPad to the iTunes app on your computer on a regular basis.

  • I keep getting an error message when trying to download i tunes. It says it's looking for MSVCR80.dll and I find it on my computer so I don't know what else to do. Any suggestions?

    I keep getting an error message when trying to download itunes. It says it can't find "msvcr80.dll, but when I search for it on my computer it is there. My itunes was working just fine before I got the message to download the latest upgrade. I've not had any problems doing that before now, so don't really know what to do.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8

Maybe you are looking for

  • I'm getting "MACHINE_CHECK_EXCEPTION" blue screens

    But this is not the same as the other guys :/   this computer is about 3 months old and just started to get this error 2 days ago..."MACHINE_CHECK_EXCEPTION"  What the hell does that mean??? I was started a game, went to the track to start racing and

  • Newbie to JSP, Need to convert some ASP code to work for JSP

    Can I get some aid in converting the following ASP code to work using JSP. I have never used JSP before but I now need to because of a recent server change. <% DIM URL URL = LCase(Request.ServerVariables("URL")) if InStr(URL, "/about/") then %> <p>Ab

  • AD Resource Request

    I am trying to enable request provisioning for AD. I have create a directory OIM_HOME/DataSet/file and copied the two dataset files to this directory. I then updated with the following information: wls_servername=oim_server1 appli

  • New Ipad's Ram

    How many RAM does the new Ipad actially have? The first model had 256, the second 512...and the new androids all have 1GB. Dowe also het 1GB Ram?

  • CRM system discontinued

    Hello, The CRM system is to be scrapped in our landscape. For this we need to deactivate all links between the R/3 and the CRM system I was told that I should delete the CRM entry in CRMRFCPAR Can anybody tell me what is the method of deleting the en